17174 Master courses

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take the next step in your career journey? Dive into the world of effective leadership and people management with our comprehensive Diploma on Leadership and People Management. Designed to empower you with the essential skills and knowledge needed to thrive in today's dynamic workplace, this diploma program is your gateway to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this leadership and people management diploma, learners focus on understanding themselves better, setting achievable goals, and mastering fundamental skills like influencing others positively. They explore the history and development of leadership styles, learning how to lead by example and inspire others toward a common vision. Encouragement and empowerment are emphasized, along with the importance of challenging existing processes to foster innovation and growth. Learners delve into situational leadership, understanding how to adapt their approach based on different circumstances and individuals. The curriculum aims to equip learners with practical tools and knowledge to effectively lead and manage people in various settings. Course Curriculum Module 01: A Personal Inventory Module 02: Setting Goals Module 03: Basic Influencing Skills Module 04: The Evolution of Leadership Module 05: Modeling the Way Module 06: Inspiring a Shared Vision Module 07: Encouraging the Heart Module 08: Enabling Others to Act Module 09: Challenging the Process Module 10: Situational Leadership Module 11: Getting Started Learning Outcomes: Analyze personal strengths to enhance leadership effectiveness and adaptability. Develop strategic goals aligned with organisational vision and objectives. Employ fundamental influencing techniques to foster positive team dynamics. Trace the historical progression of leadership theories and practices. Demonstrate leadership by example through ethical and authentic behaviour. Cultivate a compelling vision that motivates and aligns team members. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking foundational leadership skills. Managers aiming to enhance team collaboration and productivity. Professionals transitioning into leadership roles within their organisations. Individuals eager to develop a deeper understanding of leadership principles. Team leaders looking to inspire and empower their team members. Career path Team Leader Project Manager Human Resources Manager Operations Manager Business Development Manager Training and Development Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to elevate your expertise in conference and event management? Our Conference Event Management Training Course offers a detailed and strategic approach to mastering the skills necessary for successful event organisation. From planning and budgeting to logistics and stakeholder coordination, this course equips you with the knowledge to tackle all the moving parts of a conference. Whether you’re a beginner or have prior event experience, you'll find the insights offered valuable for enhancing your career in this dynamic industry. Through our expertly designed online programme, you’ll gain a thorough understanding of event planning methodologies and best practices. You’ll learn how to manage every aspect of an event, from venue selection to guest services and post-event analysis. With flexible learning that suits your schedule, this course ensures you can easily digest the content at your own pace. Get ready to approach your next event with a fresh perspective and the professional tools that will make a lasting impact on your success. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Conference Event Management Module 01 : Introduction to Conference Event Management Module 02 : Pre-Event Planning Module 03 : Programme Design and Coordination Module 04 : Promotion and Marketing Module 05 : Onsite Management Module 06 : Post-Event Evaluation and Follow-up Module 07 : Sustainability and Environmental Management Module 08 : International Conference Planning Module 09 : Hybrid and Virtual Conference Planning Module 10 : Sponsorship and Fundraising Strategies Learning Outcomes: Gain foundational knowledge in Conference Event Management. Develop robust pre-event planning strategies for seamless execution. Design and coordinate engaging event programmes effectively. Execute targeted promotion and marketing campaigns. Manage on-site logistics for a successful event experience. Conduct post-event evaluations and implement follow-up strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Event Planners and Coordinators Marketing Professionals seeking Event Expertise Individuals Interested in Sustainable Event Practices Students Exploring Event Management Careers Professionals Transitioning to Conference Planning Marketing and Communications Graduates Event Enthusiasts Looking to Hone Skills Business Owners Seeking Event Management Knowledge Career path Conference Coordinator Event Marketing Manager Sponsorship and Fundraising Specialist Virtual Event Planner Programme Manager Sustainability Consultant in Events Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Respiratory protection is essential for maintaining a safe and healthy environment in various industries, and this Respiratory Protection and Safety Training Course offers a thorough understanding of how to effectively manage and use respiratory protective equipment. Whether you're working in construction, healthcare, or industrial sectors, this course will provide you with the knowledge to minimise health risks associated with inhaling harmful substances. You’ll gain insight into the types of respirators available, their specific uses, and the correct way to maintain and care for them to ensure long-lasting protection. This training also highlights the importance of recognising the signs of exposure to hazardous particles and gases. By mastering safety protocols, you can confidently safeguard yourself and others from respiratory dangers. From understanding fit-testing methods to learning about the selection process of the appropriate respiratory equipment, this course will prepare you for all the critical aspects of respiratory safety. The course is perfect for anyone looking to boost their workplace safety knowledge, with a focus on ensuring that everyone in your environment is properly protected and informed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Respiratory Protection Module 02: Selecting the Right Respirator Module 03: Proper Use of Respirators Module 04: Respirator Maintenance Module 05: Respiratory Protection Program Module 06: Regulatory Compliance Module 07: Respiratory Protection in Special Cases Learning Outcomes: Understand respiratory protection principles for enhanced safety. Demonstrate proficiency in selecting appropriate respirators. Apply correct techniques for the optimal use of respirators. Implement effective maintenance practices for respiratory equipment. Develop and execute respiratory protection programmes. Ensure regulatory compliance in diverse laboratory scenarios. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory technicians Safety officers Environmental scientists Researchers Health and safety professionals Students in related fields Industrial hygienists Compliance officers Career path Laboratory Safety Officer Environmental Health and Safety Specialist Research Assistant Compliance Analyst Industrial Hygiene Technician Safety Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Writing clear and concise crime reports is essential for law enforcement professionals, as well as those working in related fields. This course offers a thorough guide on how to write effective crime reports, focusing on the nuances of language, structure, and the key components that make a report not only accurate but also compelling. Learners will gain insights into the importance of presenting facts without ambiguity, ensuring that every piece of information can be understood by both legal professionals and the public. Throughout the course, you will explore various techniques for organising and drafting crime reports that adhere to legal standards. Key topics include writing techniques that aid in creating factual and detailed reports, as well as understanding how to avoid common pitfalls such as over-explanation or leaving critical details out. By the end of the course, learners will be well-equipped to write reports that effectively communicate the situation while remaining precise, professional, and legally sound. This is an invaluable skill for those involved in law enforcement or any related profession. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crime Report Writing Module 02: Types of Crime Reports Module 03: Report Structure and Organisation Module 04: Writing Techniques for Clarity and Accuracy Module 05: Gathering and Documenting Information Module 06: Writing Effective Descriptions Module 07: Writing Objective and Impartial Reports Module 08: Legal and Ethical Considerations Module 09: Report Review and Editing Learning Outcomes: Develop precise and concise crime report writing skills. Demonstrate mastery in structuring organised and effective reports. Enhance descriptive writing techniques for impactful narratives. Apply objective and impartial language in report creation. Navigate legal and ethical considerations within crime reporting. Execute meticulous review and editing processes for polished reports. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals Criminal justice students Legal professionals Private investigators Security personnel Compliance officers Risk management specialists Anyone interested in effective crime reporting Career path Police Officer Crime Analyst Legal Researcher Private Investigator Security Consultant Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Gaining expertise in Aviation Operations Management can be a strategic move, particularly in the UK where the aviation sector is experiencing significant expansion. With a surge of 20% in air traffic and a 15% rise in aviation-related activities nationwide, the demand for skilled professionals in Aviation Operations Management has skyrocketed. Embracing this field not only offers a pathway to a fulfilling career but also presents ample opportunities for personal and professional growth. With an average annual salary ranges from £25,000 to £60,000, investing in learning Aviation Operations Management can pave the way for a secure and prosperous future. Seize the chance to contribute to the dynamic aviation industry and carve out a stable and lucrative path for yourself. Key Features: This Aviation Operations Management Course Includes: This Aviation Operations Management Course is CPD Certified. Developed by Specialist Lifetime Access Course Curriculum Aviation Operations Management: Module 01: Introduction to Aviation Management Module 02: Airline Operations and Management Module 03: Airport Management Module 04: Safety, Security, and Risk Management Module 05: Regulatory Framework and Compliance Module 06: Future Trends and Challenges in Aviation Management Learning Outcomes Aviation Operations Management Course: Evaluate aviation management principles for effective industry navigation. Analyse airline operations strategies to enhance overall efficiency and performance. Implement airport management techniques for optimal facility functionality. Assess safety, security, and risk management protocols within aviation contexts. Interpret and adhere to regulatory frameworks governing aviation operations. Anticipate and strategise for future trends and challenges in aviation management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Aviation Operations Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Aviation Operations Management. Moreover, this course is ideal for: Aviation enthusiasts seeking in-depth industry knowledge and insights. Professionals aspiring to advance their careers within aviation management roles. Individuals keen on understanding the complexities of airline and airport operations. Those committed to mastering safety, security, and risk management in aviation. Individuals with a keen interest in staying abreast of regulatory frameworks. Requirements There are no requirements needed to enrol into this Aviation Operations Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Aviation Operations Management course. Career path After finishing this Aviation Operations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Aviation Operations are: Airport Facilities Coordinator - £40K to £70K/year Aviation Industry Trend Analyst - £35K to £60K/year Aviation Manager - £30K to £50K/year Aviation Safety Officer - £40K to £70K/year Aviation Consultant - £45K to £80K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Land Surveying Course provides a foundational understanding of essential principles and techniques crucial in modern land management and development. In an ever-evolving landscape, proficient land surveyors play a pivotal role in ensuring accurate measurement, mapping, and delineation of land boundaries. Mastery of Land Surveying methodologies, instrumentation, and safety protocols equips individuals with sought-after skills in the construction, real estate, and infrastructure sectors. In the UK job market, proficiency in Land Surveying opens doors to diverse career opportunities, with salaries ranging from £25,000 to £40,000 per annum, depending on experience and specialization. The increasing demand for land surveyors, driven by urbanization and infrastructure projects, underscores the significance of this profession. According to recent statistics, the sector is witnessing a growth of approximately 8% annually, making Land Surveying a promising field for career advancement and professional fulfillment. Key Features: CPD Certified Land Surveying Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Land Surveying Module 02: Land Surveying Basics Module 03: Land Surveying Instrumentation Module 04: Land Surveying Methods and Techniques Module 05: Topographic Surveying and Mapping Module 06: Boundary Surveying Module 07: Surveying Health and Safety Learning Outcomes: Understand principles and fundamentals of land surveying techniques. Demonstrate proficiency in using land surveying instruments effectively. Apply various methods and techniques for accurate land surveying tasks. Interpret topographic data and create precise mapping representations. Perform boundary surveys with accuracy and compliance to regulations. Implement health and safety protocols in land surveying operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Land Surveying course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Land Surveying. Moreover, this course is ideal for: Aspiring land surveyors seeking foundational knowledge in the field. Civil engineering students aiming to specialize in land surveying techniques. Construction professionals looking to enhance their surveying competencies. Environmental scientists interested in land mapping and topography analysis. Architects wanting to understand land surveying principles for site planning. Requirements There are no requirements needed to enrol into this Introduction to Land Surveying course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Land Surveying course. Career path After finishing this Introduction to Land Surveying course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Land Surveying are: Land Surveyor - £25K to 40K/year. Mapping Technician - £20K to 35K/year. Geomatics Surveyor - £26K to 45K/year. Cartographer - £22K to 40K/year. GIS Analyst - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

undertaking a Noise and Hearing Protection Online Training Course is not just prudent but essential. With modules covering the Concept of Noise and Hearing Protection, Identification, Assessment, and Control of Noise at Workplace, Health Effects of Loud Noise, Safe Hearing practices, Noise Control Laws, and Legislation, and Hearing Conservation at Workplace, this course equips individuals with invaluable knowledge and skills. In the UK alone, statistics reveal a concerning rise in hearing loss cases due to occupational noise exposure. Learning these fundamentals isn't merely a checkbox on a training list; it's a safeguard for one's well-being and career longevity. Mastering noise and hearing protection doesn't just ensure personal health but also enhances professional capabilities, as aviation personnel must navigate a cacophony of sound daily. Beyond safety, employers value individuals equipped with such expertise, enhancing career prospects and ensuring compliance with stringent industry regulations. Investing in this course is an investment in both personal welfare and professional advancement, providing a sound foundation in an industry where noise is a constant companion. Key Features: CPD Certified Noise and Hearing Protection Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Concept of Noise and Hearing Protection Module 02: Identify, Assess and Control Noise at Workplace Module 03: Health Effects of Loud Noise Module 04: Safe Hearing Module 05: Noise Control Laws and Legislation Module 06: Hearing Conservation at Workplace Learning Outcomes: Understand noise concepts, protecting hearing in varied environments. Identify workplace noise sources, assess risks, and implement controls effectively. Recognise health implications of prolonged exposure to loud noise. Apply strategies for maintaining safe levels of hearing. Comprehend laws governing noise control and legislation pertaining to workplaces. Implement practices ensuring hearing conservation within diverse workplace settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Noise and Hearing Protection course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Noise and Hearing Protection. Moreover, this course is ideal for: Industrial workers Health and safety professionals Occupational therapists Workplace supervisors Environmental health officers Requirements There are no requirements needed to enrol into this Noise and Hearing Protection course. We welcome individuals from all backgrounds and levels of experience to enrol into this Noise and Hearing Protection course. Career path After finishing this Noise and Hearing Protection course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Noise and Hearing Protection are: Health and Safety Officer - £25K to 40K/year Occupational Health Specialist - £30K to 50K Environmental Health Practitioner - £27K to 45K Health and Safety Manager - £35K to 60K Industrial Hygienist - £30K to 50K Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Living Sustainably Course offers a comprehensive exploration of sustainable practices crucial in our modern world. With modules covering Sustainable Food, Water Preservation, Energy Conservation, and more, it equips individuals with vital skills to mitigate environmental impact. In an era where sustainability is paramount, this Living Sustainability course is indispensable, offering insights into addressing pressing global challenges. Mastery of these principles not only fosters personal responsibility but also opens doors to lucrative job opportunities, particularly in the UK's burgeoning sustainability sector. Employers increasingly seek candidates well-versed in sustainability practices, offering competitive salaries averaging £35,000 to £45,000 annually. The advantages of this Living Sustainability course are manifold, with the sustainability sector witnessing a notable uptick. As per recent trends, job opportunities in sustainable industries have surged by 25%, demonstrating the growing demand for skilled professionals in this field. Enrolling in this Living Sustainability course not only enhances personal eco-consciousness but also aligns individuals with burgeoning career prospects in a rapidly evolving job market. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: An Overview Of Sustainable Living Module 02: Sustainable Food Module 03: Water Preservation Module 04: Wastewater Recycling Module 05: Conserving Energy Module 06: What Is Bioremediation? Module 07: How To Live Green Learning Outcomes: Understand principles of sustainable living and its importance in society. Implement sustainable food practices for healthier living and environment. Apply techniques for water preservation and efficient use in households. Demonstrate knowledge of wastewater recycling methods for environmental conservation. Implement strategies for conserving energy and reducing carbon footprint. Explain the concept of bioremediation and its role in environmental sustainability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Living Sustainability course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Living Sustainability. Moreover, this Living Sustainability course is ideal for: Individuals seeking to adopt eco-friendly lifestyle practices. Environmental enthusiasts passionate about sustainable living solutions. Students interested in understanding and implementing green technologies. Families aiming to reduce their ecological impact and live responsibly. Professionals looking to incorporate sustainability principles into their daily lives. Requirements There are no requirements needed to enrol into this Living Sustainability course. We welcome individuals from all backgrounds and levels of experience to enrol into this Living Sustainability course. Career path After finishing this Living Sustainability course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Living Sustainability are: Environmental Consultant - £25K to 45K/year. Sustainability Officer - £23K to 38K/year. Renewable Energy Technician - £20K to 35K/year. Water Quality Analyst - £22K to 40K/year. Conservation Officer - £21K to 38K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.