17203 Master courses

Boost Your Career By Enrolling In This Nutrition Training Bundle To Overcome Your Challenges! 9 in 1 Nutrition Training Bundle To ensure better and improved health and lifestyle, it is of utmost importance to give enough importance to proper nutrition. However, to ensure proper nutrition, there are several things you need to be aware of. In this Nutritional Training bundle, you will learn all you need to know about food and nutrition and everything in between. Nutrition has a significant impact on health and development. Better nutrition is linked to stronger immune systems, safer pregnancies and deliveries, a lower risk of non-communicable diseases (including diabetes and cardiovascular disease), and longer life spans. You can learn to identify how eating healthily influences emotional well-being as well as how emotions may affect eating behaviours by completing our Nutrition Training bundle course. By completing our Nutrition Training course, you will be equipped with the knowledge and skills to make a positive impact in the lives of others. So, take the first step towards a rewarding career in nutrition and enrol in our course today! This course bundle will prepare you for: Understanding the fundamental importance of nutrition and hydration. Learning about various foods that provide good health and fitness. Realise the effect of food on mental health. Being aware of the various food allergies. Acquiring knowledge about ketogenic and vegetarian diets. Getting proper training for food labelling and regulations. The courses offered to you in this bundle are: Course 01: Certificate in Nutrition and Hydration at QLS Level 3 Course 02: 60+ Foods For Health, Fitness & Dieting Course 03: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 04: Food Allergy Awareness Course 05: Ketogenic Diet Mastery Course 06: Vegetarian Diet Course 07: Food Labelling Regulations Training Course 08: HACCP Food Safety Levels 1 and 2 Course 09: Personal Hygiene Course Why Prefer Us? All-in-one package of 9 premium courses' Nutrition Training bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. You can get a combo package of our nine-course Nutrition Training bundle from us. To ensure your better understanding and knowledge of all the related areas and issues, these courses have been meticulously researched and well-detailed. *** Course Curriculum *** Our Nutrition Training bundle courses consist of the following learning modules: Module 01: Introduction to Nutrition Nutrition Food Balanced Diet Eatwell Guide & Balance Diet Digestion Body Mass Index Module 02: Nutrients Nutrients Macronutrients Micronutrients Module 03: Malnutrition Malnutrition Acute Malnutrition Chronic Malnutrition Causes of Malnutrition Module 04: Nutritional Support During Pregnancy for Infants for Elderly People for Athletes Module 05: Hydration Hydration Function of Water Water Balance Dietary Sources of Water Water Nutrients Staying Hydrated Benefits of Drinking Water Module 06: Dehydration Dehydration Causes of Dehydration Signs and Symptoms Effects and Risks of Dehydration Consequences of Dehydration Treatments of Dehydration Equinox Module 07: Need of Water How Much Water Do We Need? Infant and Child Adult Elderly People Athletes Assessment Process Once you have completed all the courses in the Nutrition Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or qualifications to finish these courses. These courses are designed for: Food enthusiasts Social workers Care workers Anyone interested in a healthy balanced lifestyle Requirements You will not need any prior background or expertise. Career path Nutritionist Dietitian Personal Trainer Nutritional Therapist Catering Manager The average salary for a Dietitian can be £27,055 - £47,672 per annum for anyone residing in the United Kingdom.

What you always wanted to know about IS-IS but were afraid to ask!

An insight to Emotional Intelligence Approved Online Training

Super Saver Offer of The Year is Active; Previous Price: £3320 & Offered Price: £46!! ** Save Now: £3274 GBP! Offer Ends Soon; Hurry Up!! ** Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Mentoring bundle training. Study thecourse and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Bundle. Designed to build your professional skill set and enable you to do the best job possible, the Bundle course is ideal for those who aim to be the best in their fields. Our Mentoring Bundle Course contains 8 of our premium popular courses for one discounted price: Course 01: Mentoring Course Course 02: Leadership Skills Course Course 03: People Management Skills Course 04: Online Motivational Speaking Training Course 05: Communication Skills Masterclass Course 06: TV Presenter Online Course Course 07: Personal Development Coach Online Course Course 08: Time Management Students can expect to complete this Course in around 20 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Course. All the courses under this Mentoring Bundle are split into a number of expertly created modules to provide you with an in-depth and professional learning experience. Students who successfully complete this Course will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Courses. With this comprehensive Course, you can achieve your dreams and train for your ideal career. The Course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Course covers everything you need in order to progress in your chosen career. Enrolling on the Course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Course. Why Train With the Academy for Health & Fitness? All-in-one package of 8 Premium Bundle Courses Opportunity to earn a certificate accredited by CPD after completing this course Interactive Mentoring Bundle course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Mentoring Bundle course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! ****Course Curriculum**** Our Bundle consists of the following learning modules: Introduction to Coaching and Mentoring The Process of Mentoring Matching Mentors and Mentees Making Mentoring Work for You Coaching and Mentoring Models (Part 01) Coaching and Mentoring Models (Part 02) Effective Communication Skills Personal Skills Management Skills Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Courses Right for You? This Mentoring Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Mentoring Bundle course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This Mentoring Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates Certificate of completion Digital certificate - £10 For Each and Every Course of this bundle. CPDQS Accredited Certificate Hard copy certificate - £29 For International Students, have to pay an additional 10 GBP as a shipping fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

The aim of the "Managerial Economics and Demand Analys" course is to provide businesses with the tools and techniques to make informed decisions about pricing, production, and resource allocation. After the successful completion of this lecture, you will be able to: Understand the Nature and Scope of Managerial Economics. Understand Optimization Techniques and New Management Tools. Understand Demand Theory and Price Elasticity of Demand. Understand Demand Estimation & Demand Forecasting. Managerial Economics applies economic theory and quantitative methods to solve business problems and optimize decision-making. Demand Analysis and Estimation, in particular, help businesses understand the behaviour of consumers in relation to their products or services. By analyzing consumer demand, businesses can determine the optimal pricing strategy and how to allocate resources to maximize profits. The aim of Managerial Economics and Demand Analysis is to provide businesses with the tools and techniques to make informed decisions about pricing, production, and resource allocation. Managerial Economics applies economic theory and quantitative methods to solve business problems and optimize decision making. Demand Analysis and Estimation, in particular, helps businesses understand the behavior of consumers in relation to their products or services. By analyzing consumer demand, businesses can determine the optimal pricing strategy and how to allocate resources to maximize profits VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Managerial Economics & Demand Analysis and Estimation Self-paced pre-recorded learning content on this topic. Managerial Economics and Demand Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Analyst Marketing Manager Sales Manager Pricing Analyst Product Manager Supply Chain Manager Operations Manager Financial Analyst Economist Management Consultant. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

With the aid of case studies, this course seeks to give students a thorough understanding of E-commerce Marketing and tactics. Students who successfully complete this course will be able to comprehend the growth methods and constraints faced by e-commerce enterprises and possess the competencies required to establish, expand, and maintain a profitable online enterprise. Understand E-commerce Marketing and strategies with the help of case studies Grow Ecommerce by understanding the strategies and barriers to growth. Understand Competitive Advantage, Michael Porter & Sustainable Competitive Advantage. Understand and measure the success of a strategy with the help of cost-benefit analysis and ROI calculation techniques. Understand the process and Requirements of Starting an Online Business and measuring its impact.   This course aims to give students a comprehensive understanding of E-commerce Marketing and strategies via the use of case studies. By successfully completing this course, students will be able to appreciate the growth strategies and limitations faced by e-commerce businesses and will have the skills necessary to start, manage, and sustain a successful online business. This course aims to provide students with a comprehensive understanding of E-commerce Marketing and strategies with the help of case studies. By the end of this course, students will be able to understand the strategies and barriers to growth in E-commerce businesses, and develop the skills needed to grow and sustain a successful online business. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Realizing E-Business Strategy and Implementation Self-paced pre-recorded learning content on this topic. Realizing E-Business Strategy And Implementation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-Business Strategist E-Commerce Implementation Manager Digital Transformation Consultant E-Business Project Manager E-Business Analyst E-Business Architect E-Commerce Solutions Consultant E-Commerce Business Development Manager E-Business Technology Specialist E-Commerce Operations Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to equip learners with the knowledge and skills to conduct effective marketing research, while the second aim is to develop their ability to critically evaluate research findings and make informed decisions based on them. After the successful completion of the course, you will be able to learn about the following, Marketing Research. Types of Marketing Research. Marketing Research Methods. Importance of Market Research. The Key Aspects of Market Research. Marketing Research Process. Marketing Research Principles & Ethics. Marketing Research Examples. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Marketing Research Process Self-paced pre-recorded learning content on this topic. Understanding Marketing Research Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Market Research Analyst Marketing Research Coordinator Research Manager Consumer Insights Analyst Marketing Data Analyst Market Intelligence Manager Customer Insights Manager Marketing Strategist Brand Manager Product Development Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Level 3 Diploma in Health & Social Care provides a deep dive into the ever-evolving world of care, offering you a thorough understanding of the sector. Designed for individuals who wish to support and care for others, this course covers everything from fundamental principles to specialised knowledge required in the healthcare field. It ensures that you develop a solid foundation in essential topics like safeguarding, health and safety, and the complexities of working within various care settings. With a blend of theory and knowledge that can be applied directly to many sectors, this diploma equips you with the tools to make a difference in people's lives. As healthcare continues to grow, the demand for skilled and knowledgeable individuals remains high. Whether you're aiming to advance in your current role or make your mark in a new area, this course will provide the expertise and insights you need. It’s a stepping stone to career progression in roles that require a deep understanding of care procedures, health practices, and the regulatory landscape. So, whether you're looking to support individuals with complex needs or work across diverse care settings, this course is your guide to mastering the essential elements of Health & Social Care. _____________________________________________________________________________ Key Features This Level 3 Diploma in Health & Social Care With Complete Career Guide Bundle Comes with a Variety of Offers, including: Accredited by CPD Instant 10 FREE e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Level 3 Diploma in Health & Social Care: Module 01: Principles of Health & Social Care Module 02: Relevant Communication Module 03: Health & Social Care Worker: Rights & Responsibilities Module 04: Professional Caregiver & Healthcare Roles Module 05: Equality, Diversity & Rights in Health & Social Care Module 06: Health & Social Care Worker: Policies & Principles Module 07: Part - o1: Ethical Aspects of Health Care, Legal & Professional Standards of Practice Module 08: Part - 02: Ethical Aspects of Health Care, Legal & Professional Standards of Practice Module 09: Vulnerable Individual Protections Module 10: Health & Safety: Responsibilities Module 11: Health & Social Care: Risk Management ________________________________________________________________________ Complete Career Guide for Level 3 Diploma in Health & Social Care (A to Z) Our Level 3 Diploma in Health & Social Care With Complete Career Guide is your ticket to success in the health & safety sector. This course is not just about learning Health & Social Care; it's a complete package to build your career. Along with 9 other courses, it covers everything from CV writing and job searching to developing leadership and communication skills. With our course, you'll be more than just a Health & Social Care; you'll be a well-rounded professional, ready to excel in the health & safety world. Don't miss out on this chance to boost your career! List of career guide courses included in Level 3 Diploma in Health & Social Care With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Demonstrate understanding of Health & Social Care principles. Apply effective communication skills in relevant contexts. Recognize and uphold rights and responsibilities as a care worker. Explore diverse roles within professional caregiving and healthcare. Promote equality, diversity, and rights in Health & Social Care. Evaluate ethical aspects, legal standards, and principles in healthcare. ________________________________________________________________________ Accreditation All of our courses, including the Level 3 Diploma in Health & Social Care With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Level 3 Diploma in Health & Social Care With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the Level 3 Diploma in Health & Social Care With Complete Career Guide courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 3 Diploma in Health & Social Care With Complete Career Guide course Individuals aspiring to work in Health & Social Care. Entry-level healthcare professionals seeking career advancement. Those interested in understanding rights and responsibilities in caregiving. Individuals passionate about promoting equality and diversity in healthcare. Requirements No prior degree or experience is required to enrol in this Level 3 Diploma in Health & Social Care With Complete Career Guide course. Career path Level 3 Diploma in Health & Social Care With Complete Career Guide course Mental Health Nurse - £24K to 40K/year. Social Worker - £28K to 40K/year. Care Home Manager - £30K to 45K/year. Healthcare Assistant - £17K to 23K/year. Support Worker - £18K to 24K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.