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Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Imagine wielding the power of perfect English grammar. No more second-guessing sentence structures, fumbling with punctuation, or dreading comma placement. Picture yourself writing with confidence, commanding respect with clear and polished communication, and leaving a lasting impression in every email, document, and conversation. The QLS Level 5 Diploma in English Grammar isn't just about learning rules; it's about unlocking the magic of language, mastering its mechanics, and transforming yourself into a master communicator. This comprehensive course takes you on a captivating journey through the fundamental pillars of English grammar. You'll dissect the anatomy of words, unravel the mysteries of sentence construction, and discover the secrets of punctuation that weave words into tapestries of meaning. From mastering the dance of verbs to understanding the roles of nouns and pronouns, from wielding adjectives and adverbs with precision to employing prepositions like invisible architects, you'll gain a profound understanding of how language works. So, Let the QLS Level 5 Diploma in English Grammar be your guide as you unleash your inner wordsmith and write your way to success! Course Learning Outcomes: Demystify the language with a comprehensive understanding of parts of speech. Craft clear and concise sentences, banishing fragments and run-ons forever. Master the art of verb conjugation, navigating tenses with newfound expertise. Wield nouns and pronouns with precision, ensuring clarity and accuracy. Add flavor and nuance with adjectives and adverbs, painting your words with vividness. Harness the power of prepositions, guiding your reader every step of the way. Become a punctuation pro, wielding commas, semi-colons, and more with confidence. Level 5 Diploma in English Grammar Introduction Parts of Speech The Sentence Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in English Grammar Technical Writer Editor Proofreader Content Creator Copywriter Grant Writer Requirements Level 5 Diploma in English Grammar To enrol in this Level 5 Diploma in English Grammar, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in English Grammar Editorial Assistant: £20,000 to £30,000 per year Content Writer: £25,000 to £40,000 per year Copy Editor: £25,000 to £35,000 per year English Language Teacher: £25,000 to £40,000 per year Technical Writer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description Empath Awareness Diploma  Empaths are those who have the magical gift to put themselves in the shoes of others and feel their emotions deeply as if they are their own. This is due to the powerful and heightened sensitivity that empaths have. Such qualities can be both a blessing and a curse simultaneously. But with the correct technique and knowledge, empathy can become a superpower. By uniting knowledge, practical techniques, and study, empaths can acquire the skill of transforming their quality of sensitivity into success, power, and strength. With the correct approaches and methods, one can master how to use their excellent emotional connections and perceptions to improve the lives of themselves and other people. This Empath Awareness Diploma course will provide tremendous knowledge about the approaches that can bring success to those who possess extraordinary empathetic qualities. The Empath Awareness Diploma course starts by pondering what makes an individual an empath, the indicators of someone being an empath, the different types, and the attributes of empaths, including their gifts, abilities, and skills. The Empath Awareness Diploma course will also discuss the troubles the empaths encounter in their lives and the methods to transform them into strength. The Empath Awareness Diploma course includes techniques for navigating life as a person who experiences empathy keenly. These techniques involve the utilization of one's gifts and the setting of boundaries when necessary. The enrollees will learn the reasons behind the tendency of empaths to end up in relationships or friendships with narcissists and the methods to move away from them. The course delves deeper into the issues faced by empaths in conflict resolution and how to feel strong and safe when faced with such cases. The Empath Awareness Diploma course also teaches learners how to clear, shield, and detect themselves against negative energies and nurture one's physical and emotional health. It also explores emotional intelligence (EI) and intuitiveness and how to reinforce these skills. Finally, the course teaches the techniques to find success as empaths by using their abilities for the well-being of society and understanding the true objective of empaths. This Diploma course in Empath Awareness can be helpful for those who are highly sensitive and are trying to recover from their internalized wounds. This course teaches one to protect and look after oneself. The learners will master the skills of maintaining boundaries, tweaking their sensitivities, grounding themselves when necessary, alchemizing their emotions, and harmonizing their hearts to natural healing and balance. Through these techniques, empaths will align with their life's purpose and manifest their full potential in society. What you will learn   1: What is empathy  2: How does one become an empath  3: Health and emotions  4: Addiction  5: Love and sex  6: Protecting yourself  7: Parenting  8: Work and empaths  9: Extraordinary perceptions and intuition  10: The gift of being an empath  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Course Overview Gain the skills to create low poly mobile games, explore the fundamentals of 3D art, and learn how to model complex shapes, and more in this Maya masterclass. The Maya: UV Mapping 3D Knife course will teach you step-by-step how to create a 3D weapon model using Maya, from basic primitives. Through instructor-guided video tutorials, you will learn tips and best practices for using Maya's modelling, rendering and texturing tools, to make high quality AAA game assets from scratch. It will equip you with the skills to utilise the shortest possible pipeline, and master UV mapping in no time. This comprehensive training course is open to learners of all levels. Start building your portfolio and kickstart an exciting career in game development today. This best selling Maya: UV Mapping 3D Knife has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Maya: UV Mapping 3D Knife is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Maya: UV Mapping 3D Knife is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Maya: UV Mapping 3D Knife is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Maya: UV Mapping 3D Knife, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Maya: UV Mapping 3D Knife will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Maya: UV Mapping 3D Knife to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Dive into the world of freestyle swimming with our comprehensive course. Master stroke techniques, breathing, and body positioning for a healthy and efficient swim. From pool basics to open water skills, unlock the secrets to confident and enjoyable swimming. Join now for a journey to improved fitness and aquatic mastery.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Be a certified TESOL and starts teaching with the English as a second or foreign language (ESOL) course. Getting an ESOL course opens your door to travel around the world and make your living better by teaching the English language. The120 hour ESOL Masterclass covers the mandatory aspect of TESOL and teaches you how to teach English. Teaching English does not include only the lexical, grammatical or pragmatic use of the language. It also includes the techniques of motivating your students, creating an anxiety-free zone for your learners and managing the classroom, etc. The ESOL course explains all these issues along with the necessary skills for teaching grammar, listening, speaking, reading, and writing. Finally, the course shows you the path to get hired abroad. Upon ESOL completion, you will be able to teach English properly and confidently. With a single payment you will gain access to Diploma in ESOL including 11 Career development courses, original hardcopy certificate, a transcript and a student ID card. Courses are included in this Diploma in ESOL? Course 01. TEFL/TESOL Diploma Course 02.Reach Advanced Level in English as a Foreign Language Course 03. Complete IELTS Preparation Course Course 04. English Grammar Level 3 Course 05. 200 Common English Idioms and Phrases Course 06. Essay Writing in English Course 07. British English Pronunciation Course Course 08. Master English Speaking 1 Course 09. Master English Speaking 2 Course 10. Master English Speaking 3 Course 11. Business English Perfection Course Course 12. Ultimate Job Interview in English Learning Outcomes of this 120 hour ESOL Masterclass: Introductory knowledge of language, TESOL and TEFL Expertise in linguistics including phonetics, syntax, semantics, morphology etc. Proper English pronunciation skills Expertise in teaching English grammar and essential vocabulary Language teaching methodologies and skills Teaching skills in reading, writing, listening and speaking Lesson-planning skills Classroom management skills Motivational skills for students Expertise in professional development and employment ESOL (English to Speakers of Other Languages) Course Curriculum of Diploma in ESOL (English to Speakers of Other Languages) ***TEFL/TESOL Diploma*** Introduction to Teaching English Linguistics Basics Working With a Variety of Approaches Teaching Speaking Teaching Listening Teaching Reading Teaching Writing Planning Pedagogy Planning Lessons Managing Classrooms TESOL & Getting a Job How will I get my Certificate? After successfully completing the ESOL (English to Speakers of Other Languages) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in ESOL. It is available to all students, of all academic backgrounds. Requirements ESOL (English to Speakers of Other Languages) Our Diploma in ESOL is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path This ESOL coursewill help you to explore many different career opportunities. Enrolling on this ESOL course can lead you to the following career paths: ESOL Tutor Sessional Tutor Main Grade Lecturer Specialist Practitioner Teaching Assistant Employability Trainer And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (TEFL/TESOL Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Learn to make delicious Italian Focaccia from the comfort of your own kitchen.  This 40-minute Online masterclass, by Les Nicholson, owner and lead tutor at The Artisan Bakehouse takes you on a fun, informative journey so that you can master the skills and techniques to enable you to create the perfect Focaccia time after time.

Learn to make delicious French Baguettes from the comfort of your own kitchen.  This 40 minute masterclass, by Les Nicholson, owner and lead tutor at The Artisan Bakehouse takes you on a fun, informative journey so that you can master the skills and techniques to enable you to create the perfect baguette time after time. 

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Attention all aspiring fundraisers! Are you ready to unlock the secrets to successful fundraising? Look no further than the Fundraising From Scratch bundle - a collection of 11 must-have courses to take your skills to the next level! From the QLS-endorsed Introduction to Fundraising course to the 10 CPD-QS accredited courses covering topics such as financial management, anti-money laundering, tax accounting, and cross-cultural awareness, this bundle has everything you need to excel in the world of fundraising. Gain the fundamental knowledge required to kickstart your career in fundraising with a hardcopy QLS certificate to showcase your expertise. With the anti-money laundering course, learn to detect and prevent financial crimes, while the tax accounting course will provide insight into complex tax structures and regulations. But that's not all - the public relations and media diploma will teach you how to craft a compelling message and effectively communicate your organisation's goals, while the cross-cultural awareness training will help you navigate the diverse landscape of modern-day fundraising. Don't wait to get started - seize this opportunity to learn from the best and become a master fundraiser with the Fundraising From Scratch bundle. Enrol today! This Fundraising From Scratch Bundle Package includes: Course 01: Advanced Diploma in Fundraising at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Concept of Charity Accounting Course 02: Financial Management Course 03: Capital Budgeting & Investment Decision Rules Course 04: Anti-Money Laundering (AML) Course 05: Tax Accounting Course Course 06: Introduction to Accounting Course 07: Managerial Accounting Training Course 08: Public Relation Course 09: Media and Public Relations Diploma Course 10: Cross-Cultural Awareness Training Why Prefer This Fundraising From Scratch Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Fundraising From Scratch bundle courses, you will be able to learn: Develop a thorough understanding of fundraising fundamentals Master the principles of charity accounting and financial management Understand capital budgeting and investment decision rules Gain expertise in anti-money laundering regulations and compliance Learn how to navigate complex tax structures and regulations Enhance communication skills with a diploma in public relations and media Build cross-cultural awareness and navigate diverse fundraising landscapes ***Curriculum breakdown of Introduction to Fundraising*** Module 01: Introduction to Fundraising Module 02: Hiring and Training Development Staff Module 03: The Fundraising Cycle Module 04: Establishing Governance Module 05: Managing Budget, Taxes and Accounting Module 06: Fundraising Sources Module 07: Arranging Successful Fundraising Events Module 08: Marketing, Public Relations and Communications Module 09: Tools and Resources that Can Help in Fundraising Module 10: Crowdfunding Module 11: The Organisation and Use of Volunteers Module 12: Risk Management Module 13: Legal Responsibilities How is the Fundraising From Scratch Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring fundraisers looking to kickstart their career Experienced fundraisers seeking to expand their knowledge and skills Individuals interested in charity accounting and financial management Professionals interested in anti-money laundering regulations and compliance Career path This bundle will be beneficial for anyone looking to pursue a career as: Fundraising Officer - £19k to £32k per annum Fundraising Manager - £27k to £46k per annum Financial Manager - £35k to £75k per annum Tax Accountant - £23k to £49k per annum Anti-Money Laundering Specialist - £24k to £70k per annum Public Relations Specialist - £21k to £51k per annum Certificates Advanced Diploma in Fundraising at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.