1770 Master courses in Cardiff delivered Live Online

Learn the proper way to use PowerPoint and the background features that can make a real difference. Course overview Duration: 1 day (6.5 hours) Our PowerPoint – Professional Presentations course looks at creating professional, business focussed presentations quickly and easily. It ensures delegates are aware of the key concepts in using the tool such as slide masters and by the end of the day you will be able to create and run high quality presentations. This course is designed for new and existing users of PowerPoint who want to get the best out of the tool. Objectives  By the end of the course you will be able to: Create a new presentation Amend the slide master/template Create text slides Animate text on slides Insert pictures and objects Set object animation Insert and work with SmartArt Create charts Run a presentation Content Creating a new presentation Creating a new presentation from a template Using your company template Changing slide layouts Copying, deleting and inserting slides Using the slide master Modifying the Slide Master Using Slide layouts Multiple Slide Masters Slide dates, footers and numbers Creating text slides Working with bullet points Setting spacing Changing text and bullet styles Using Outline view Text animation on a slide Slide titles Bullet points Applying animation to the Slide Master Animating text Slide titles Bullet points Applying animation to Slide Master Drill Down vs Drill Through Review of drill down Creating drill through pages Using drill through Inserting and working with pictures Inserting pictures Inserting online pictures Formatting pictures Adding Drawings Inserting lines and shapes Using Quick Styles Selecting and grouping objects Aligning and positioning objects Add text to a shape Duplicating objects Object animation Simple object animations Working with SmartArt Inserting SmartArt Graphics SmartArt formatting Converting text to SmartArt Inserting charts Creating a slide with a graph Changing chart types Setting chart options Graph animations Presenting your presentation Slide show settings Using Presenter view Using the PowerPoint viewer Slide show presentation tips

Duration 3 Days 18 CPD hours This course is intended for This course is intended for information workers and data science professionals who seek to use database reporting and analysis tools such as Microsoft SQL Server Reporting Services, Excel, Power BI, R, SAS and other business intelligence tools, and wish to use TSQL queries to efficiently retrieve data sets from Microsoft SQL Server relational databases for use with these tools. Overview After completing this course, students will be able to: - Identify independent and dependent variables and measurement levels in their own analytical work scenarios. - Identify variables of interest in relational database tables. - Choose a data aggregation level and data set design appropriate for the intended analysis and tool. - Use TSQL SELECT queries to produce ready-to-use data sets for analysis in tools such as PowerBI, SQL Server Reporting Services, Excel, R, SAS, SPSS, and others. - Create stored procedures, views, and functions to modularize data retrieval code. This course is about writing TSQL queries for the purpose of database reporting, analysis, and business intelligence. 1 - INTRODUCTION TO TSQL FOR BUSINESS INTELLIGENCE Two Approaches to SQL Programming TSQL Data Retrieval in an Analytics / Business Intelligence Environment The Database Engine SQL Server Management Studio and the CarDeal Sample Database Identifying Variables in Tables SQL is a Declarative Language Introduction to the SELECT Query Lab 1: Introduction to TSQL for Business Intelligence 2 - TURNING TABLE COLUMNS INTO VARIABLES FOR ANALYSIS: SELECT LIST EXPRESSIONS, WHERE, AND ORDER BY Turning Columns into Variables for Analysis Column Expressions, Data Types, and Built-in Functions Column aliases Data type conversions Built-in Scalar Functions Table Aliases The WHERE clause ORDER BY Lab 1: Write queries 3 - COMBINING COLUMNS FROM MULTIPLE TABLES INTO A SINGLE DATASET: THE JOIN OPERATORS Primary Keys, Foreign Keys, and Joins Understanding Joins, Part 1: CROSS JOIN and the Full Cartesian Product Understanding Joins, Part 2: The INNER JOIN Understanding Joins, Part 3: The OUTER JOINS Understanding Joins, Part 4: Joining more than two tables Understanding Joins, Part 5: Combining INNER and OUTER JOINs Combining JOIN Operations with WHERE and ORDER BY Lab 1: Write SELECT queries 4 - CREATING AN APPROPRIATE AGGREGATION LEVEL USING GROUP BY Identifying required aggregation level and granularity Aggregate Functions GROUP BY HAVING Order of operations in SELECT queries Lab 1: Write queries 5 - SUBQUERIES, DERIVED TABLES AND COMMON TABLE EXPRESSIONS Non-correlated and correlated subqueries Derived tables Common table expressions Lab 1: Write queries 6 - ENCAPSULATING DATA RETRIEVAL LOGIC Views Table-valued functions Stored procedures Creating objects for read-access users Creating database accounts for analytical client tools Lab 1: Encapsulating Data Retrieval Logic 7 - GETTING YOUR DATASET TO THE CLIENT Connecting to SQL Server and Submitting Queries from Client Tools Connecting and running SELECT queries from: Excel PowerBI RStudio Exporting datasets to files using Results pane from SSMS The bcp utility The Import/Export Wizard Lab 1: Getting Your Dataset to the Client Additional course details: Nexus Humans 55232 Writing Analytical Queries for Business Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55232 Writing Analytical Queries for Business Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The audience for this course are data professionals and business intelligence professionals who want to learn how to accurately perform data analysis using Power BI. This course is also targeted toward those individuals who develop reports that visualize data from the data platform technologies that exist on both in the cloud and on-premises. This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Prerequisites Understanding core data concepts. Knowledge of working with relational data in the cloud. Knowledge of working with non-relational data in the cloud. Knowledge of data analysis and visualization concepts. DP-900T00 Microsoft Azure Data Fundamentals is recommended 1 - Discover data analysis Overview of data analysis Roles in data Tasks of a data analyst 2 - Get started building with Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service 3 - Get data in Power BI Get data from files Get data from relational data sources Create dynamic reports with parameters Get data from a NoSQL database Get data from online services Select a storage mode Get data from Azure Analysis Services Fix performance issues Resolve data import errors 4 - Clean, transform, and load data in Power BI Shape the initial data Simplify the data structure Evaluate and change column data types Combine multiple tables into a single table Profile data in Power BI Use Advanced Editor to modify M code 5 - Design a semantic model in Power BI Work with tables Create a date table Work with dimensions Define data granularity Work with relationships and cardinality Resolve modeling challenges 6 - Add measures to Power BI Desktop models Create simple measures Create compound measures Create quick measures Compare calculated columns with measures 7 - Add calculated tables and columns to Power BI Desktop models Create calculated columns Learn about row context Choose a technique to add a column 8 - Use DAX time intelligence functions in Power BI Desktop models Use DAX time intelligence functions Additional time intelligence calculations 9 - Optimize a model for performance in Power BI Review performance of measures, relationships, and visuals Use variables to improve performance and troubleshooting Reduce cardinality Optimize DirectQuery models with table level storage Create and manage aggregations 10 - Design Power BI reports Design the analytical report layout Design visually appealing reports Report objects Select report visuals Select report visuals to suit the report layout Format and configure visualizations Work with key performance indicators 11 - Configure Power BI report filters Apply filters to the report structure Apply filters with slicers Design reports with advanced filtering techniques Consumption-time filtering Select report filter techniques Case study - Configure report filters based on feedback 12 - Enhance Power BI report designs for the user experience Design reports to show details Design reports to highlight values Design reports that behave like apps Work with bookmarks Design reports for navigation Work with visual headers Design reports with built-in assistance Tune report performance Optimize reports for mobile use 13 - Perform analytics in Power BI Explore statistical summary Identify outliers with Power BI visuals Group and bin data for analysis Apply clustering techniques Conduct time series analysis Use the Analyze feature Create what-if parameters Use specialized visuals 14 - Create and manage workspaces in Power BI Distribute a report or dashboard Monitor usage and performance Recommend a development life cycle strategy Troubleshoot data by viewing its lineage Configure data protection 15 - Manage semantic models in Power BI Use a Power BI gateway to connect to on-premises data sources Configure a semantic model scheduled refresh Configure incremental refresh settings Manage and promote semantic models Troubleshoot service connectivity Boost performance with query caching (Premium) 16 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 17 - Implement row-level security Configure row-level security with the static method Configure row-level security with the dynamic method Additional course details: Nexus Humans PL-300T00: Microsoft Power BI Data Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-300T00: Microsoft Power BI Data Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for Administrators who need to setup, configure and manage SharePoint Online as part of their Office 365 Administration. Overview After completing this course, students will gain the skills to: - Understand the architecture of SharePoint Online - Have knowledge of all the components in SharePoint Online - Have on hands on experience configuring the components of SharePoint Online - Have hands on experience configuring the options - Work with Site Collections and storage options - Manage user profiles and social profiling - Understand and configure data connectivity in SharePoint Online - Build a taxonomy structure - Understand and configure Search in SharePoint Online - Configure and deploy apps - Understand and define Enterprise content management and data loss prevention. - Configure additional options and features in SharePoint Online such as Information Rights Management This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online. 1 - INTRODUCTION TO OFFICE 365 AND SHAREPOINT ONLINE Introduction to the Office 365 Administration Center Configure Reporting Accessing SharePoint management tools Accessing security and compliancy Managing Office 365 and SharePoint Online with PowerShell Comparing On Premises SharePoint with SharePoint Online User identity in Office 365 and SharePoint Online Manging user domains Building Hybrid scenarios OneDrive and Sites redirection Yammer redirection Understand hybrid search Hybrid business data connectivity Hybrid taxonomy 2 - WORKING WITH SITE COLLECTIONS Introduction to classic and modern admin centers Creating Site Collections Defining ownership and security for site collections Configuring Storage Configure External Access to site collections Recovering site collections Configure external sharing Managing site collections with PowerShell 3 - MANAGING USER PROFILES Overview of the profile service Defining profile properties Map profile properties to a term store Creating custom profile properties Managing audiences Creating audiences Managing user profile policies Configure trusted my site host locations Configure preferred search center locations Defining read access permission levels Configuring newsfeed options Setup email notifications Configure my site cleanup 4 - WORKING WITH DATA CONNECTIONS Introduction to Data Connections Overview of PowerApps, Flow and PowerBi Overview of the business connectivity service Introduction to BDC definition files Creating BDC definition files Introduction to the secure store service Configuring the secure store service Creating secure store target application settings Configure connections to cloud services Configure connections to on-premises services Tools to build data connections Creating external content types Building external lists using external data 5 - MANAGING THE TERM STORE Overview of the term store Understanding terms and life cycle management Creating term groups Creating the term store Creating Term Sets in the UI Creating Term Sets via importing via a CSV Creating terms in the UI Creating terms via PowerShell and CSOM Manage terms with synonyms and pinning Configure delegated administration 6 - CONFIGURING SEARCH An Introduction to the search service Classic versus Modern search experience Understanding Managed Properties Create Managed Properties Manage Authoritative pages Understand Result sources Create and configure result sources Understand Query rules Promoting results through query rules Remove search results from the index Exporting search configurations Importing search configurations 7 - CONFIGURING APPS An Introduction to Apps Understanding the App Catalog Building the App catalog Adding Apps to the catalog Add Apps to your SharePoint sites Adding Apps via the marketplace store Manage App licensing Configure store access settings Monitoring app usage 8 - ENTERPRISE CONTENT MANAGEMENT IN SHAREPOINT ONLINE An Introduction to ECM in SharePoint Online Components of ECM Office 365 versus classic compliancy Understanding In-Place records management Configure In-Place records management Understanding the records center Build and configure a records center Understanding the compliancy policy center Build a compliancy policy center and configure policies Discover the security and compliancy center Configure an eDiscovery center Build an eDiscovery case Understand data loss prevention Build a data loss prevention policy and query Working with classification and data governance 9 - MANAGE OPTIONS FOR SHAREPOINT ONLINE Configure OneDrive features Configure use of Yammer or Newsfeeds Understand Information Rights Management Configure Information Rights Management Define site classification options Understand early release options for Office 365 Configure Early release options for your Office 365 tenant Manage Access Control Additional course details: Nexus Humans 55238 SharePoint Online for Administrators training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55238 SharePoint Online for Administrators course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication

SAFe® Agile Product Management: In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

SAFe® Agile Product Management: Virtual In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

Total SIPp course description SIPp is a robust performance testing tool designed for evaluating the SIP protocol. This comprehensive course takes you on a journey from the initial installation of SIPp to mastering fundamental scenarios, exploring diverse architectures, delving into statistics analysis, and crafting XML scenario files. What will you learn Monitor SIP traffic with SIPp. Use SIPp for performance testing. Use the standard SIPp scenarios. Create custom scenarios in XML for SIPp. Total SIPp course details Who will benefit: Those working with SIP. Prerequisites: Definitive SIP for engineers Duration 2 days Total SIPp course contents Introduction What is SIPp? SIP review: UAC, UAS, INVITE, BYE. Sample SIP call flows. Hands on Wireshark, SIP call flow. Installing SIPp Getting SIPp, installing SIPp. Using SIPp Running sipp. sipp with uas scenario, sipp with uac scenario. The integrated scenarios. Online help. Hands on uac, uas. Controlling SIPp Hot keys, commands, UDP socket. Running SIPp in the background. Traffic control. SIPp performance testing. Hands on Changing call rates, remote control, pausing traffic. Monitoring SIP traffic Scenario screen, statistics. Response times, counters. Hands on Monitoring SIP traffic. More integrated scenarios SIPp and media and RTP. 3PCC. 3PCC extended. Transport modes: UDP, TCP, TLS, SCTP, IPv6 mono and multi socket. Hands on Third Party Call Control. XML What is XML? Content, markup, elements, attributes. Start tags, end tags. Hands on Displaying embedded scenarios, looking at the XML files of the integrated scenarios. Creating your own XML scenarios scenario, message commands, send, recv, nop, pause, sendCmd, recvCmd, common sipp scenario attributes, command specific sipp scenario attributes. XML DTD, jEdit. Hands on uac and uas scenario XML files. Recv actions Log and warning, exec, variables, variable types, variable scope. External variables. Hands on RTP streaming, Change a calls network destination, injection files. Regular expressions What is an RE. POSIX 1003.2. Re injection. Validation. Hands on regex example.

Scrum Product Owner Exam Prep: In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need The Professional Scrum Product Owner™ I (PSPO I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSPO I credential holders demonstrate an intermediate understanding of the Scrum framework, and how to apply it to maximize the value delivered with a product. They will exhibit a dedication to continued professional development, and a high level of commitment to their field of practice. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Product Owner Workshop, which is aligned with The Scrum Guide™. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. See additional exam details on the next page. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

Duration 5 Days 30 CPD hours This course is intended for Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30. Overview At the end of the course, you will be able to:? Describe Service Manager environment andarchitecture? Install the various components of Service Manager? Learn the various implementation options (i.e.default ports, load balancing, components)? Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production.? Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity.? Perform weekly administrative tasks such asarchiving and purging data? Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics? Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords.? Additional administrative tasks, such as importing orexporting records.RECOMMENDED This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. Additional course details: Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.