1205 Master courses

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Stories and metaphor are a powerful way to stimulate hope and by-pass resistance – they can also enhance problem solving and creativity, beneficially impact the mind/body system and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Wonderful – inspiring, informative and empowering communication skills masterclassJENI NELSON, PSYCHOTHERAPIST / HYPNOTHERAPIST Why take this course Stories can be incredibly powerful therapeutic tools. They help bypass rigid views about life, enhancing the listener’s flexibility of thought. And by suspending ordinary constraints, they help people reclaim optimism whilst fueling their imaginations with the energy necessary to attain goals. In the physically ill, they can also stimulate the immune system and speed recovery. All successful psychotherapy and counselling involves storytelling and the use of pertinent metaphors, both of which tap into the natural way our brains work. We can’t know what goes on in another person’s mind but, if you perceive the ‘pattern’ of a story and understand that it could be useful to them at a specific point in their life, that is reason enough to tell it. Their unconscious, creative imagination will seek and find the ‘meaning’ relevant to their situation. No explanation, no direct statement of a story’s meaning can substitute for the way it acts on the hearer’s mind. Join us to discover more and learn how to source and tell such therapeutic tales yourself… Gareth was fantastic, brought a wealth of knowledge and enthusiasm as well as stories to the course...PROJECT MANAGER Wonderful practical skills - I was entranced the whole day...PSYCHIATRIST What will you learn How and why our brains work through ‘pattern-matching’ How to use this profoundly useful tool for getting through to people stuck in the black-and-white thinking of emotional distress A powerful way to stimulate optimism, hope and independence in distressed people Increased ability to source and tell therapeutic stories yourself Ways to enhance your own problem solving capacity, as well as being better able to help others with theirs A new way to motivate and engage people Insights into the mind/body communication system and how useful this tool can be for promoting healing and recovery A great way to build rapport and bypass resistance How to choose the appropriate stories and metaphors for different people, and when to use them Practical ways in which therapists, teachers, GPs, managers, policy planners etc can apply this knowledge to their work The ability to enhance flexibility of thought, creativity and confidence in your clients How stories and metaphor can also help us diagnose where problems lie A new love and deeper understanding of the value, resonances and resources within stories Greater confidence in dealing with a wide range of people – and a solid understanding of, and practise in, the therapeutic precision of metaphor and more… So informative and relevant to my everyday work..SCHOOL COUNSELLOR Pat Williams, creator of this course, talks you through its benefits Course Programme The ‘How to tell stories that heal’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am How and why stories help people 11.00am Discussion over tea/coffee 11.30am How to find the right story for each situation 1.00pm Lunch (included) 1.45pm How to use stories as therapy 2.45pm Discussion over tea/coffee 3.00pm How to tell stories well: the three simple rules 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

Accredited Hair Extension Courses! Do you want to start an exciting career in hair extensions or you may already be a hairdresser and want to add to your skill set.

'Strike while the iron's hot' and get sweaty behind a roaring fire to sound of ringing anvils .....

Elevate Your Tanning Expertise at the UK's First Spray Tan Masterclass! Don't miss this unique opportunity to be part of a UK first – an exclusive in-person Spray Tan Masterclass designed to inspire, educate, and connect tanning professionals of all levels. Taking place on Monday, 19th May, from 11:00am to 5:00pm at the Village Hotel in Solihull, this intensive event is your key to unlocking advanced tanning techniques and business insights. For an investment of just £120 (which includes a fabulous goody bag!), you'll gain invaluable knowledge in perfecting your spray tan application, mastering advanced body contouring, and enhancing your client care, confidence, and overall business acumen. This exceptional masterclass will be led by two industry titans boasting over 35 years of combined experience: Sarah Jane Caine, the esteemed Director of Black Magic Tan UK & Europe, and Laura John Baptist, the owner of the highly successful Get Bronzed and Get Beautiful salon. This is more than just a training session; it's an incredible chance to network, connect, and exchange ideas with fellow beauty and tanning professionals. With only 25 spaces available, early booking is essential to secure your place. To join us and glow up your tanning game, book today! Come learn, grow, and glow with us!

Join us in our studio to learn about the joys of botanical resin.

Learn the beautiful and mindful Japanese art of repairing broken ceramics with gold in this one day workshop set in the heart of the English Peak District...

How To Decoupage Fabric On Furniture Course Course Description Transforming A piece Of Furniture using Fabric Decoupage and Paint. At ReVamp Boutique, we are always looking to create fabulous statement furniture and love sharing our techniques with you! So during this Two Day Workshop we will teach you the skill of Decoupaging fabric on to furniture so you can give a piece of your own an amazing, robust transformation! So If you are beginner or you have mastered paper decoupage and looking for a new challenge then this workshop is for you! Sarah offers alternative inspiration and techniques throughout the two days and you will have a transformed piece and a new skill to take home with you! Below is our most recent review on Google! Review left by Sue Nelson ***** (5 Stars)"I had an amazing two days with Sarah learning how to to do fabric decoupage and a whole lot more besides. She was a great teacher and wonderful company and I look forward to the next workshop or retreat or course. Found it very relaxing although quite hard work but great to do something creative and fun for a change. I thoroughly recommend the experience and it may lead to many other things in the future not least a more colourful house. Thankyou Sarah"   You will need to bring: A small piece of furniture A picture of your chosen piece and fabric will need to be emailed to us latest 5 days before the start of the workshop What's included: A light lunch and tea and coffee will be provided over the Two Day workshop. ( Please forward any dietary requirements latest 1 week before the workshop) Sophie James Decor Paint to paint your piece ( Colour can be chosen before the workshop) An information folder for you to keep your handouts about the course so you can continue your upcycling journey at home. Where & When: It takes places at our workshop at Tom's Farm Shop & Garden Centre, Maldon Road, Tiptree, Essex, CO5 0QA 10AM - 4PM There is ample parking. Terms & Conditions: We have the right to cancel, change venue or date if we do not fill enough spaces. In this event we will give you 7 days notice with the option of rebooking or a full refund.

Dive into the World of Timeless Elegance: Enroll in my Exclusive 6-Week In-Person Copperplate Calligraphy Course! Unleash your creativity and explore the artistry of Copperplate Calligraphy in a hands-on, immersive experience that transcends the ordinary. Join us for a six-week journey where every stroke becomes a work of art, and your penmanship evolves into a thing of beauty. What Makes Our In-Person Course Exceptional? Interactive Learning: Embrace the tactile joy of pen and paper as you engage in live, in-person lessons. Feel the flow of the ink, perfect your technique, and experience the joy of creation firsthand in a supportive and inspiring environment.Small Group Dynamics: Benefit from a close-knit learning community where you'll forge connections with fellow enthusiasts. Share ideas, troubleshoot challenges, and draw inspiration from the collective passion for the art of calligraphy.Tailored Feedback: Receive immediate feedback on your progress, allowing you to fine-tune your skills with precision. Our hands-on approach ensures that every question is answered, and every stroke is perfected throughout the course. Don't miss the opportunity to be part of this enriching in-person experience. Enrol now in my In-Person 6-Week Copperplate Calligraphy Course and let the timeless art of beautiful writing become your personal masterpiece! The course will cost £180 for 6 x 2hour sessions.