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This comprehensive course is designed to offer insights into the fundamental concepts and principles of customer relationship management (CRM), encompassing its application in diverse commercial settings, the array of available CRM technologies, and the pivotal attributes characterizing CRM systems. It delves into the correlation between CRM and customer experience, explores the advantages of adopting CRM systems, and elucidates the foundational principles essential for effective CRM strategies. Upon successful completion, participants will gain proficiency in the following areas: Understanding the core concepts of customer relationship management. Exploring the commercial contexts in which CRM operates. Identifying various types of Customer Relationship Management Technology. Comprehending the key features integral to a CRM System. Analyzing the interconnectedness of CRM and Customer Experience. Recognizing the primary benefits associated with CRM implementation. Grasping the underlying principles that guide effective CRM practices. CRM (Customer Relationship Management) is the focal point of this course, covering its foundational concepts, principles, diverse technology types, commercial applications, and the pivotal relationship between CRM and customer experience. Additionally, the course will delve into the advantages associated with implementing a CRM system, providing a holistic comprehension of this vital business strategy. This course aims to provide an overview of the concepts and principles of customer relationship management, the commercial contexts in which it is used, the various types of CRM technology available, and the key features of a CRM system. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Customer Relationship Management Self-paced pre-recorded learning content on this topic. Understanding Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Ecommerce Training Now Amidst all the complexities of the modern world; buying, selling and mobile banking have become everyone's cup of tea with the advent of Ecommerce. Consumers are finding it fun to get services and products through online transactions. Because of its popularity and hassle-free trading, companies are becoming more inclined to the Ecommerce business. So breathe new life into your professional life by decoding all the jargon of the Ecommerce sector. This Ecommerce Bundle Consists of the following Premium courses: Course 01: Level 3 Ecommerce Management Course 02: Digital Marketing Course 03: Build an Amazon Affiliate E-Commerce Store from Scratch Course 04: SEO - Search Engine Optimisation Level 5 Course 05: Basic Product Management Course 06: Strategic Planning and Analysis for Marketing Course 07: Facebook Marketing Course 08: Tele sales Executive Training Course 09: Product Photography Course 10: Customer Relationship Management Course 11: Commercial Law 2021 Also, our Ecommerce experts are available for answering your queries on Ecommerce and help you along your learning journey. Advanced audio-visual learning modules of these Ecommerce courses are broken down into little chunks so that you can learn Ecommerce at your own pace without being overwhelmed by too much material at once. Key features of this Ecommerce : This Ecommerce bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Ecommerce is entirely online 24/7 Learner support The Ecommerce bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Ecommerce expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Ecommerce from any place in your own time without travelling for classes. Curriculum of Ecommerce Bundle Course 01: Level 3 Ecommerce Management 1: Introduction to Electronic Commerce 2: E-Commerce Strategy and Implementation 3: Customer Service 4: Products, Brands, and Services 5: Content Planning and Production 6: Use of Social Networks 7: Marketing _ Advertising 8: Creating an Engaging User Experience 9: Transaction Management 10: E-Commerce Analytics & 10 other courses. How will I get my Ecommerce Certificate? After successfully completing the Ecommerce course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 14 = £140) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Ecommerce bundle is for everyone Requirements This Ecommerce course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ecommerce expertise will increase the value of your CV and open you up to multiple job sectors, including: Ecommerce Business Manager Marketing Manager Digital Business Developer Sales Consultant Marketing Analyst PPC (Pay-Per-Click Manager) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The aim of a Strategic Approach to International Business course is to provide students with an understanding of the strategic management principles and practices that apply to international business operations. The course typically covers topics such as global strategy, cross-cultural management, international market analysis, foreign market entry strategies, global organizational design, and global corporate governance.After the successful completion of the course, you will be able to learn about the following, Standardisation Vs Differentiation. Types of International Strategy. Global Portfolio Management. Modes of global portfolio management. Modes of Entry. The aim of a Strategic Approach to International Business course is to provide students with an understanding of the strategic management principles and practices that apply to international business operations. The course typically covers topics such as global strategy, cross-cultural management, international market analysis, foreign market entry strategies, global organizational design, and global corporate governance. This course focuses on developing a strategic perspective on conducting business in a global context. The course covers a range of topics, including global strategy development, strategic alliance formation, risk management, and cultural intelligence. Students in this course will learn how to analyze global market trends and develop effective strategies for managing cross-border business operations. They will also gain a deeper understanding of the cultural and institutional differences that shape international business environments and learn how to apply this knowledge to make strategic decisions in a global context. By the end of the course, students will have developed a strategic mindset that will enable them to excel in international business. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Approach To International Business Self-paced pre-recorded learning content on this topic. Strategic Approach to International Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Global Business Manager International Business Development Manager International Marketing Manager International Sales Manager Global Operations Manager Global Strategy Manager Director of Global Business Development Director of International Operations Chief Global Strategy Officer CEO of a multinational corporation Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes. After the successful completion of the course, you will be able to learn about the following, How to Use Consumer Insights? Twenty-twenty-one Consumer Survey. Understanding Consumer Behaviour. What is ICT? Technology & Consumer Behaviour. ICT Factors That Shape Consumer Behaviour. Positive Impacts of Technology on Consumer Behaviour. Negative Impacts of Technology on Consumer Behaviour. Methods to Adapt Customer Behaviours. The Impact of Technology on the Environment. This course aims to equip learners with a deep understanding of consumer behavior and the impact of technology on it, by exploring the latest consumer survey results and the key ICT factors that shape consumer behavior. It also focuses on both the positive and negative impacts of technology on consumer behavior, and provides effective methods to adapt customer behaviors in light of technological advancements, while considering the impact on the environment. This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Technology & Consumer Behaviour Self-paced pre-recorded learning content on this topic. Technology and Consumer Behaviour Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Manager Consumer Behavior Analyst Technology Strategist Digital Marketing Manager Customer Insights Manager Consumer Experience Designer E-commerce Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course "Understanding Business Environment and Relationships" aims to provide students with a comprehensive understanding of the various factors that shape the business environment and the different relationships that businesses have with their stakeholders.After the successful completion of the course, you will be able to learn about the following, Understand the Legal Business Framework Learn about Stakeholder's nature, engagement and analysis Understand the Logistics, imports and Exports aspects of a business The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about businesses' different relationships with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements and apply various analytical tools and techniques to make informed business decisions. The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about the different relationships that businesses have with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers topics such as market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements, as well as how to apply various analytical tools and techniques to make informed business decisions. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Business Environment and Relationships Self-paced pre-recorded learning content on this topic. Understanding Business Environment and Relationships Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Development Manager Sales Manager Marketing Manager Strategic Planning Manager Public Relations Manager Operations Manager Supply Chain Manager Human Resources Manager Customer Service Manager Business Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Take your business skills to the next level with our Competitive Business Strategies course, which includes a mini MBA. With modules covering everything from business law to entrepreneurship, you'll gain a comprehensive understanding of the foundations of business management. Our course will help you develop the skills and knowledge needed to succeed in a competitive business environment. Learning outcomes: Gain a comprehensive understanding of Business Management. Develop the skills to plan and execute successful business strategies. Learn the importance of effective communication and negotiation in a business setting. Understand the fundamentals of finance, accounting, and marketing. Acquire knowledge of corporate social responsibility and risk management. Learn to avoid common management mistakes. Our Competitive Business Strategies with Mini MBA course is designed to provide students with a comprehensive understanding of Business Management. With 25 modules covering everything from the foundations of business to project management, you'll gain a well-rounded education that will enable you to tackle any challenge that comes your way. Through this course, you'll learn how to plan and execute successful business strategies, including effective communication and negotiation techniques. You'll also gain an understanding of the fundamentals of finance, accounting, and marketing, which are essential for any business to succeed. Additionally, you'll explore the importance of corporate social responsibility and risk management, as well as how to avoid common management mistakes. Whether you're an entrepreneur looking to start your own business or a seasoned professional seeking to enhance your skills, our Competitive Business Strategies course will equip you with the knowledge and expertise you need to succeed in the ever-changing world of Business Management. Join us today to unlock your potential and take your career to new heights! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs Business professionals seeking to enhance their skills Managers and executives Individuals looking to gain a well-rounded education in Business Management Career path Business Manager (£24,000 - £60,000 per year) Operations Manager (£28,000 - £60,000 per year) Marketing Manager (£23,000 - £68,000 per year) Human Resource Manager (£24,000 - £56,000 per year) Entrepreneur (Salary varies depending on the business) Project Manager (£27,000 - £70,000 per year)

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited