Register on the The Complete Ethical Hacking Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The The Complete Ethical Hacking Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The The Complete Ethical Hacking Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the The Complete Ethical Hacking Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction to Ethical Hacking What is an Ethical Hacker 00:07:00 Terminology Crash Course pt. 1 00:09:00 Terminology Crash Course pt. 2 00:14:00 Terminology Crash Course pt. 3 00:08:00 Legal Considerations 00:11:00 Reconnaissance - Surveying the Attack Surface Surveying the Attack Surface 00:10:00 Recon Types 00:08:00 Passive Recon Part 1 00:07:00 Passive Recon Part 2 00:10:00 Active Recon 00:15:00 Recon Walkthrough Tools Summary 00:14:00 Maltego Demo 00:07:00 FOCA Demo 00:05:00 DEMO - Harvester 00:02:00 Scanning and Enumeration - Getting Down to Business Scanning & enumeration 00:08:00 Identifying Active Hosts pt. 1 00:10:00 Identifying Active Hosts pt. 2 00:13:00 Identifying Active Services 00:18:00 OS and Services Fingerprinting 00:15:00 Network Mapping 00:10:00 Final Thoughts 00:05:00 DEMO - Nmap Syntax pt. 1 00:14:00 DEMO - Nmap Syntax pt. 2 00:16:00 DEMO - Nmap Hosts Discovery 00:12:00 DEMO - Nmap Service Discovery 00:17:00 DEMO - Nmap Scripts 00:11:00 DEMO - Masscan 00:11:00 Network Presence Network Insecurity 00:04:00 Sniffing and Spoofing 00:13:00 Sniffing Tools 00:09:00 Spoofing, Crypto and Wifi 00:15:00 DEMO - tcpdump 00:11:00 DEMO - Wireshark 00:11:00 DEMO - Ettercap 00:13:00 DEMO - Burp Suite 00:15:00 DEMO - Scapy 00:10:00 Attacking Security Overview pt. 1: Windows Architecture 00:18:00 Security Overview pt. 2: Credentials Security 00:16:00 Security Overview pt. 3: Memory Corruption and Exploitation 00:16:00 Windows Hacking Basics 00:20:00 Local Access and Privilege Escalation 00:20:00 Dumping Hashes and Cracking Passwords 00:18:00 Linux Attacking Basics pt. 1 00:13:00 Linux Attacking Basics pt. 2 00:14:00 References 00:08:00 DEMO - Windows MSF Exploit pt. 1 00:13:00 DEMO - Windows MSF Exploit pt. 2 00:15:00 DEMO - Post Exploitation Activities 00:13:00 DEMO - Mimikatz 00:07:00 DEMO - Hashcat 00:08:00 DEMO - Konboot 00:13:00 DEMO - Post Exploitation Windows CMD 00:14:00 DEMO - Post Exploitation Windows Powershell 00:13:00 DEMO - Attacking Linux targets pt. 1aa 00:10:00 DEMO - Attacking Linux targets pt. 1 00:13:00 Web Hacking Introduction to Web Hacking 00:03:00 Web Security Architecture Overview pt. 1 00:17:00 Web Security Architecture Overview pt. 2 00:12:00 Attacking the Web Server pt. 1 00:10:00 Attacking the Web Server pt. 2 00:11:00 Attacking the Platform pt. 1 00:19:00 Attacking the Platform pt. 2 00:08:00 Attacking the Technology pt. 1 00:21:00 Attacking the Technology pt. 2 00:17:00 OWASP Top 10 pt. 1 00:09:00 OWASP Top 10 pt. 2 00:21:00 Attacking the Business Logic pt. 1 00:11:00 Attacking the Business Logic pt. 2 00:15:00 Tools and Methodology 00:20:00 References 00:05:00 DEMO - OWASP Mutillidae 00:09:00 SQLI 00:07:00 SQL Map Intro 00:08:00 SQL Map 00:25:00 DEMO - Burpsuite 00:37:00 DEMO - Burpsuite XSS Hunter 00:16:00 DEMO - mitmproxy 00:10:00 DEMO - Skipfish pt.1 00:05:00 DEMO - Skipfish pt.2 00:05:00 Social Engineering - Hacking Humans Social Engineering Basics 00:15:00 Social Engineering Methods 00:16:00 Tools and Techniques pt. 1 00:15:00 Tools and Techniques pt. 2 00:12:00 Tools and Techniques pt. 3 00:09:00 Physical Security Considerations 00:13:00 Final Thoughts99 00:11:00 DEMO - Credential harvesting 00:02:00 DEMO - Website cloning 00:06:00 DEMO - Automating an attack 00:03:00 DEMO - Anti-virus evasion pt. 1 00:08:00 DEMO - Anti-virus evasion pt. 2 00:12:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Project Management Complete Course Overview Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Project Management. This course helps you create a roadmap to the project goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the project goals, objectives and benefits before committing significant resources. Ensure that the project proceeds effectively through all the essential phases, from concept through to completion. Provide a rigorous approach to defining a realistic, but still challenging, timescale and budget for completion of the project. This course is designed to improve your project management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. Learn everything you need to know by taking this course where you will complete multiple units and give exams to test your knowledge. Course Highlights Project Management Complete Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Project Management Complete Course into 56 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 52 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Project Management Complete Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Project Management Complete Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Project Management Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Project Management Complete Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Project Management Complete Course - Old Version Project Management Basics Introduction FREE 01:00:00 Creating a Project Management Methodology FREE 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage By 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Becoming a Successful Project Manager Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Extended Diploma in Project Management- Activities 00:00:00 Six Sigma & Lean Process Module One - Getting Started FREE 00:30:00 Module Two - Understanding Lean FREE 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Risk Assessment Module One - Getting Started FREE 00:30:00 Module Two - Identifying Hazards and Risks FREE 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction FREE 01:00:00 Typical Scrum Timeline FREE 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Mock Exam Mock Exam- Accredited Project Management Complete Course 00:30:00 Final Exam Final Exam- Accredited Project Management Complete Course 00:30:00
This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Highlights of the Course Course Type: Online Learning Duration: 3 Hours 54 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge six sigma Understand the core competencies and principles of six sigma Explore the various areas of six sigma Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager Lean Six Sigma Yellow Belt: Course & Certification Course Master the skills you need to propel your career forward in six sigma. This course will equip you with the essential knowledge and skillset that will make you a confident leader or manager and take your career to the next level. This comprehensive lean six sigma yellow belt course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lean six sigma yellow belt course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective six sigma practice and equip you with the essential skills, confidence and competence to assist you in the six sigma industry. You'll gain a solid understanding of the core competencies required to drive a successful career in six sigma. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or manager or for people who are aspiring to specialise in six sigma. Enrol in this lean six sigma yellow belt course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lean six sigma yellow belt course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this six sigma can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lean six sigma yellow belt course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lean six sigma yellow belt course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lean six sigma yellow belt course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 What is the Purpose of this Course 00:02:00 Fundamentals Of Lean Six Sigma Quality 00:03:00 What is Quality 00:04:00 Why a Focus on Quality is Important 00:02:00 The 7 Tools of Quality 00:02:00 Lean What is Lean 00:03:00 History of Lean 00:03:00 VA vs. NVA 00:04:00 Creating Value 00:05:00 Process 00:03:00 Six Sigma What is Six Sigma 00:04:00 History of Six Sigma 00:02:00 Good quality vs. Six Sigma Quality 00:02:00 Six Sigma in Action 00:04:00 Belts & Roles 00:04:00 DMAIC Overview 00:03:00 Y = f(x) 00:03:00 Pre-project Activities 00:04:00 Tollgate 00:02:00 Scenario 00:03:00 Define Purpose of Define 00:02:00 Project Charter 00:23:00 Project Charter: Project Name 00:01:00 Project Charter: Problem Statement 00:03:00 Project Charter: Business Case 00:02:00 Project Charter: Goals Statement 00:03:00 Project Charter: Scope 00:02:00 Project Charter: Roles 00:02:00 Project Charter: Timeline 00:02:00 Project Plan 00:05:00 Stakeholder Analysis 00:05:00 SIPOC Mapping 00:06:00 VOC Capture 00:03:00 VOC Capture: Who is Our Customer 00:02:00 VOC Capture: Interviews 00:04:00 VOC Capture: Point of Use Observation 00:05:00 VOC Capture: Focus Groups 00:04:00 VOC Capture: Surveys 00:03:00 VOC Capture: Kano Analysis 00:10:00 VOC Capture: CTQ Tree 00:08:00 Define TOLLGATE 00:01:00 Measure Purpose of Measure 00:01:00 Map Out the Process 00:04:00 Data Collection Plan 00:06:00 Identify the key Ys 00:02:00 MSA 00:12:00 Check Process Stability & Capability 00:11:00 Measure TOLLGATE 00:01:00 Analyse Purpose of Analyse 00:01:00 Establish Process Sigma 00:03:00 Root Cause Analysis: An Introduction 00:01:00 RCA: Fishbone Diagram 00:06:00 RCA: 5 Whys 00:05:00 Identify the key Xs 00:03:00 Control Impact Matrix 00:06:00 Analyse the Process 00:04:00 Gap Analysis 00:08:00 Analyse TOLLGATE 00:01:00 Improve Purpose of Improve 00:01:00 Develop Potential Solutions 00:06:00 Solution Selection: An Introduction 00:03:00 SS: Solution Selection Matrix 00:09:00 SS: Multivoting 00:07:00 Pilot Test 00:06:00 Implementation Plan 00:04:00 Implement Solution 00:03:00 Map New Process 00:04:00 Improve TOLLGATE 00:01:00 Control Purpose of Control 00:01:00 Control Plan 00:05:00 Control Measures 00:03:00 Control Charts 00:05:00 Documentation Update 00:02:00 Benefits Realisation 00:06:00 Close Project 00:03:00 Case Study Case Study Example of LSS YB being Deployed 00:11:00 Close Out Review of key Learnings 00:02:00 Hints and Tips 00:03:00 Exam 00:01:00 Thank You 00:01:00 Assessment Assessment - Lean Six Sigma Yellow Belt: Course & Certification 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Follow your dreams by enrolling on the Microsoft Excel Masterclass course today and develop the experience, skills and knowledge you need to enhance your professional development. Microsoft Excel Masterclass will help you arm yourself with the qualities you need to work towards your dream job. Study the Microsoft Excel Masterclass training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Microsoft Excel Masterclass course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Microsoft Excel Masterclass course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Microsoft Excel Masterclass course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Microsoft Excel Masterclass course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Microsoft Excel Masterclass course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Microsoft Excel Masterclass course. The Microsoft Excel Masterclass course is designed by industry experts and is tailored to help you learn new skills with ease. The Microsoft Excel Masterclass is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Microsoft Excel Masterclass when it suits you. Access the Microsoft Excel Masterclass course modules from any internet-enabled device, including computers, tablets, and smartphones. The Microsoft Excel Masterclass course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Microsoft Excel Masterclass now and start learning instantly! What You Get Out Of Studying Microsoft Excel Masterclass With Janets: Receive a digital Certificate upon successful completion of the Microsoft Excel Masterclass course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Microsoft Excel Masterclass training course is delivered through Janets' online learning platform. Access the Microsoft Excel Masterclass content from any internet-enabled device whenever or wherever you want to. The Microsoft Excel Masterclass course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Microsoft Excel Masterclass course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Microsoft Excel Masterclass course. After successfully passing the Microsoft Excel Masterclass course exam, you will be able to apply for a CPD-accredited certificate as proof of your Microsoft Excel Masterclass qualification. Certification All students who successfully complete the Microsoft Excel Masterclass course can instantly download their digital certificate. You can also purchase a hard copy of the Microsoft Excel Masterclass course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Microsoft Excel Masterclass is ideal for those who already work in this sector or are an aspiring professional. This Microsoft Excel Masterclass course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Microsoft Excel Masterclass is open to all students and has no formal entry requirements. To study the Microsoft Excel Masterclass course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Microsoft Excel Masterclass is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Microsoft Excel Masterclass and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Microsoft Excel Beginners Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Workbooks - Microsoft Excel Beginners Workbooks - Microsoft Excel 2019 00:00:00 Microsoft Excel Intermediate Working with Functions Work with Ranges 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:23:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Create and Modify Tables 00:15:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Workbooks - Microsoft Excel Intermediate Workbooks - Microsoft Excel Intermediate 00:00:00 Microsoft Excel Advanced Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Sharing and Protecting Workbooks Collaborate on a Workbook 00:19:00 Protect Worksheets and Workbooks 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Workbooks - Microsoft Excel Advanced Workbooks - Microsoft Excel Masterclass 00:00:00 Mock Exam Mock Exam - Microsoft Excel Masterclass 00:20:00 Final Exam Final Exam - Microsoft Excel Masterclass 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Data Analysis In Excel is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into data analysis. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into the bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. This Data Analysis In Excel aims to introduce Data Analysis in Excel 2016. You'll learn the best way to enter and organize data, sort and map data, perform calculations with simple functions, format the appearance of your data and cells, and build charts and PivotTables for data analysis. You will know how to validate data, search and remove invalid data. The course covers Lookup information using VLOOKUP, and INDEX-MATCH, data forecasting and cleansing, providing external and 3D references and inserting sparklings, so that you have a great foundation in the world's most popular spreadsheet programme. Finally, you will learn different features to visualise or analyse your data in the most convenient way, which allows you to take the right business decisions for your company Who is this Course for? Data Analysis In Excel is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Data Analysis In Excel is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Create and Modify Tables 00:15:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: The Operation and Security Management Diploma course teaches both Operational Management and Security Management concepts and techniques. Throughout the course, you will learn the basics of operation management, human resource management, assets management, supply chain management, and cost management. Then the course covers the concepts, skills and techniques of Security Management such as types of security threats, identity theft, piracy, data classification, ways of protecting your digital information, malware and more. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation and Security Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation and Security Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Operation and Security Management Diploma - Updated Version Module 01: Introduction To Operations Management Introduction To Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development And Succession Planning Business Development And Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk And Recovery Managing Risk And Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00 Operation and Security Management Diploma - Old Version Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 05 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 06 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module 07 The Basics Of Security Management 00:15:00 Security Management Planning And Implementing 00:15:00 How to Build a Security Management Team 00:15:00 The Role And Responsibilities of a Security Officer 00:30:00 Security Management Governance 00:15:00 Organizational Security Models 00:30:00 Understanding Risk, Threat, And Vulnerability 00:15:00 Information Risk Management 00:30:00 Different Types of Crimes 00:15:00 Understanding What Burglaries Are 00:15:00 Definition and Dangers of Hijacking 00:15:00 Domestic Violence in the Workplace 00:30:00 Child abuse: Identification, Reporting, and Prevention 00:30:00 Sexual Violence: Prevention Strategies 00:15:00 Module 08 Types of Security Threats 00:29:00 Social Engineering 00:31:00 Identity Theft 00:29:00 Data Classification 00:28:00 Protecting Your Digital Information 00:45:00 Malware 00:17:00 Security from End-to-End 00:27:00 Piracy 00:16:00 Security Policies 00:17:00 Moving Forward 00:12:00 Mock Exam Mock Exam- Operation and Security Management Diploma 00:30:00 Final Exam Final Exam- Operation and Security Management Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Whether you're looking to improve your customer experience, streamline with new systems, or delegate to a new team member; understanding your customer journey is the best place to start.
Follow your dreams by enrolling on the Business Process and Operation Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Business Process and Operation Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Business Process and Operation Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Business Process and Operation Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Business Process and Operation Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Business Process and Operation Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Business Process and Operation Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Business Process and Operation Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Business Process and Operation Management course. The Business Process and Operation Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Business Process and Operation Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Business Process and Operation Management when it suits you. Access the Business Process and Operation Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Business Process and Operation Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Business Process and Operation Management now and start learning instantly! What You Get Out Of Studying Business Process and Operation Management With Janets: Receive a digital Certificate upon successful completion of the Business Process and Operation Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Business Process and Operation Management training course is delivered through Janets' online learning platform. Access the Business Process and Operation Management content from any internet-enabled device whenever or wherever you want to. The Business Process and Operation Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Business Process and Operation Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Business Process and Operation Management course. After successfully passing the Business Process and Operation Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Business Process and Operation Management qualification. Certification All students who successfully complete the Business Process and Operation Management course can instantly download their digital certificate. You can also purchase a hard copy of the Business Process and Operation Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Business Process and Operation Management is ideal for those who already work in this sector or are an aspiring professional. This Business Process and Operation Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Business Process and Operation Management is open to all students and has no formal entry requirements. To study the Business Process and Operation Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Business Process and Operation Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Business Process and Operation Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Business Process and Operation Management 00:30:00 Final Exam Final Exam- Business Process and Operation Management 00:30:00