Stakeholder Management is the strategic process of analysing and managing relationships with groups or individuals who have a direct or indirect stake in an organisation's operations, outcomes, or decision-making. Its importance cannot be overstated, as these entities can significantly influence the success or failure of a company's strategies and projects. In this course, learners will discover how effectively managing stakeholders is crucial in steering projects towards their objectives while balancing differing interests and expectations. The course situates learners at the vanguard of modern business practices, reflecting on the current emphasis on inclusive and transparent corporate governance. It aligns with the market trends of increased accountability and the rising significance of corporate social responsibility. By completing this course, participants will be equipped to address emerging opportunities and challenges, such as engaging with digital stakeholders and navigating complex global business environments. Moreover, as organisations increasingly recognise the value of strong stakeholder relationships, this course offers the tools and insights necessary for professionals to contribute meaningfully to their organisation's stakeholder management strategies, preparing them for a world where stakeholder considerations are integral to operational and strategic success. Learning Outcomes Understand the fundamentals of stakeholder management. Describe various stakeholder theories and their applications. Develop skills in identifying and mapping stakeholders. Learn to cultivate robust relationships with business stakeholders. Master the techniques of stakeholder engagement. Communicate effectively with stakeholders for successful engagement. Implement monitoring and evaluation strategies for engagement. Navigate and resolve conflicts among stakeholders. Apply stakeholder management practices in real-world scenarios. Who is this course for: Professionals seeking to enhance their stakeholder management skills. Project managers aiming to improve project outcomes. Business leaders looking to foster stronger business ties. Entrepreneurs who wish to build a stakeholder-centric business. Any individual interested in understanding the dynamics of stakeholder relationships. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Stakeholder Engagement Manager: £40,000 - £60,000 Corporate Relations Specialist: £30,000 - £50,000 Project Manager with Stakeholder Management Focus: £35,000 - £70,000 Business Development Manager with Stakeholder Relations: £38,000 - £65,000 Community Relations Manager: £32,000 - £52,000 Prerequisites This Stakeholder Management course is expertly crafted to be accessible on various devices, including PCs, Macs, tablets, and smartphones. Participants can engage with the course content from any location, provided there is a sufficient internet connection. Certification Upon completion of the course material in Stakeholder Management, learners can undertake an evaluative written assignment. Once this is successfully passed, an electronic certificate is obtainable for a nominal fee of 4.99 GBP. Should a printed certificate be desired, it can be procured for an additional cost of 8GBP. Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:18:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Assignment Assignment - Stakeholder Management 00:00:00
In the care profession, record-keeping is not just necessary. It is absolutely essential to ensure effective care administration. A well-recorded care plan can be the determinant in a life-or-death situation. Thus, this course can benefit you by building up your record-keeping skills to ensure proper care management. A well-kept record of the care plan ensures that the patients are treated to their comfort. It contains the patient's unique list of diagnoses and the best treatment plan according to the patient's individual needs. Besides, in some emergency cases, a good care record plan can save someone's life as well. Moreover, as a care professional, poor record keeping can result in legal actions being taken against you, resulting in severe consequences. Thus, it is highly recommended to acquire good record-keeping and care-planning skills. Our Care Planning and Record Keeping course provides well-researched and comprehensive guidelines to ensure your better understanding of all the topics discussed. This course can really help you to get ahead of the curve in your professional life and open up various career-developing opportunities. Learning Outcome After finishing this course, you should be able to: Have a clear understanding of the care planning process Acquire the necessary skills required for care planning Apply the steps of concept care mapping Learn how to implement and evaluate the care plan Gain the knowledge of maintaining medical records Be aware of the importance of confidentiality in record keeping Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Module 01: Introduction to the Care Planning Process What Is Care Planning? What Is a Care Plan? Levels of Responsibility and a Philosophy of Care Models and Theories of Health and Social Care Module 02: Planning Care with the Individual in Need A Brief Look at Care Planning What Is Planning? The Multidisciplinary Team Prioritising and Managing Needs Putting the 'P' in Planning Client Involvement Evidence-Based Practice The Skills of Planning Care Module 03: Concept Care Mapping What Are Concept Care Maps? Documentation Medication Administration Advantages of Concept Mapping Creating a Concept Map Using Your Concept Map Module 04: Implementing and Evaluating the Care Plan The Skills of a Care Coordinator Indicators of Good Quality Care Record-Keeping What Is Evaluation? Duty of Care Module 05: Maintaining Medical Records What Is a Medical Record? The Value of Medical Records Principles of Good Record Keeping Storage of Medical Records Case Notes Master Index Medical Record Library Medical Record Procedures for Departments Retention and Destruction of Records Module 06: Care Planning Policy in the UK The Role of the World Health Organisation Quality in Health and Social Care Factors When Considering Local Needs Strategic Management of Resources Module 07: Confidentiality and Record-Keeping What Is Confidentiality? Confidentiality: Attorneys and Legislation When Can You Break Confidentiality? Module 08: Safeguarding Children, Young People and Their Families Introduction Recognition of Child Abuse and Neglect Policies and Procedures Assessment Roles and Responsibilities Assessment Process Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Care Planning and Record Keeping course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this course. Career path Health Records Clerk Care Worker Critical Care Technologist Care Escort Emergency Care Assistant The average salary for a Health Records Clerk can be £18,546- £24,882 per annum for anyone residing in the United Kingdom.
ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
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All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.
Power BI is a powerful data visualisation program that allows businesses to monitor data, analyse trends, and make decisions. This course is designed to provide a solid understanding of the reporting side of Power BI, the dashboards, where administrators, and end users can interact with dynamic visuals that communicates information. This course focuses entirely on the creation and design of visualisations in dashboards, including a range of chart types, engaging maps, and different types of tables. Designing dashboards with KPI's (key performance indicators), heatmaps, flowcharts, sparklines, and compare multiple variables with trendlines. This one-day programme focuses entirely on creating dashboards, by using the many visualisation tools available in Power BI. You will learn to build dynamic, user-friendly interfaces in both Power BI Desktop and Power BI Service. 1 Introduction Power BI ecosystem Things to keep in mind Selecting dashboard colours Importing visuals into Power BI Data sources for your analysis Joining tables in Power BI 2 Working with data Utilising a report theme Table visuals Matrix visuals Drilling into hierarchies Applying static filters Group numbers with lists Group numbers with bins 3 Creating visuals Heatmaps in Power BI Visualising time-intelligence trends Ranking categorical totals Comparing proportions View trends with sparklines 4 Comparing variables Insert key performance indicators (KPI) Visualising trendlines as KPI Forecasting with trendlines Visualising flows with Sankey diagrams Creating a scatter plot 5 Mapping options Map visuals Using a filled map Mapping with latitude and longitude Mapping with ArcGIS or ESRI 6 Creating dashboards High-level dashboard Migration analysis dashboard Adding slicers for filtering Promote interaction with nudge prompts Searching the dashboard with a slicer Creating dynamic labels Highlighting key points on the dashboard Customised visualisation tooltips Syncing slicers across pages 7 Sharing dashboards Setting up and formatting phone views Exporting data Creating PDF files Uploading to the cloud Share dashboards in SharePoint online