676 Mapping courses in London delivered On Demand

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Revenue Operations course is designed to provide a comprehensive overview of revenue operations within an organization, as well as its benefits, importance, and the roles that they play in the above mentioned organization

This course aims to teach you how to use art therapy to ease the suffering of others, including yourself.

This course aims to provide learners with an in-depth understanding of Information Systems and their various components. The course covers the evolution, types, and components of Information Systems, including databases, database management systems, computer networking, and network architecture. It also explores key concepts and types of database management systems and database languages, information systems software, and the distinction between information systems and information technology. Additionally, the course covers enterprise resource planning (ERP), process mapping, implementation management, cloud computing, and artificial intelligence in Management Information Systems (MIS).After the successful completion of the course, you will be able to learn about the following, Information System, its evolution, types and components. Database and Database Management System. Key Concepts and Types of Database Management Systems and Database Languages. Computer Networking and Its Key Components and Types. What is Network Architecture? Information Systems Software. Information Systems V/s Information Technology. ERP, process mapping, Implementation Management and its components. Cloud Computing in Management Information Systems. Artificial Intelligence and Information Systems. This course provides learners with a comprehensive overview of Information Systems and their components. It begins by introducing the concept of Information Systems, their evolution, types, and components. It then covers databases and database management systems, including the types of database management systems, database languages, and the role of databases in managing information. This course provides learners with a comprehensive overview of Information Systems and their components. It begins by introducing the concept of Information Systems, its evolution, types, and components. It then covers databases and database management systems, including the types of database management systems, database languages, and the role of databases in managing information. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Identifying Information Systems and Information Technology Self-paced pre-recorded learning content on this topic. Identifying Information Systems and Information Technology Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. IT & Operations &Project Managers Business & Data Analysts Database Administrators & Network Engineers Systems Analysts & Software Developers Enterprise Architects, CIOs and CTOs Information Security Managers & IT Consultants Management Consultants & Business Owners Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Understand how Docker works and learn its core features with this hands-on course. This is 90% practice without any useless demos! Learn how to create different containers such as Node.js, Python, WordPress, MongoDB, MySQL, Redis, Elasticsearch, and much more.

This course will help you understand what constitutes waste and what role lean management may play in the reduction of waste. You will gain knowledge about the eight forms of waste that are frequently observed in businesses and processes and the VA and NVA process. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Identify what constitutes waste within an organisation Learn about the role of lean management in waste reduction Discover the eight forms of waste that are typically observed in businesses and processes Identify the difference between VA and NVA processes Recognise the process mapping tools that can be used to manage and reduce waste Gain knowledge about a real-life waste reduction case study Waste Reduction Process Improvement Course Overview This course is ideal for managers, business improvement leaders, and business owners who want to improve their waste reduction process, as well as for people who want to gain knowledge about the fundamentals of waste management. This course will help you gain fundamental skills and knowledge about the techniques and models that can be used to reduce waste from any business process. You will learn how to optimise the overall waste management and reduction process by implementing process improvement, using the best process mapping tools and the knowledge from a real-life case study. Upon successful completion of this course, you will be able to effectively reduce and manage waste within your organisation using a variety of tools and techniques. Who should take this course? This Waste Reduction Process Improvement Course is primarily aimed at: Team leaders Beginner managers Business owners Human resources practitioners. Culture evolution leaders Aspiring HR professionals Business improvement leaders However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to implement effective waste management and reduction processes within their organisation. Entry Requirements There are no academic entry requirements for this Waste Reduction Process Improvement Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Waste Reduction Process Improvement Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Fundamentals of Waste What Constitutes Waste What is Lean The 8 Wastes Introduction to The 8 Wastes Defects Over-Production Waiting Non-Utilisation of Skills Transport Inventory Motion Extra-Processing VA vs. NVA Process VA vs. NVA Creating Value Process Mapping Tools Scenario to Be Used Introduction to Process Mapping Tools Swim Lane Map Swim Lane Map: Demonstration Value Stream Map Value Stream Map: Demonstration SIPOC SIPOC: Demonstration Time Value Map Time Value Map: Demonstration Value Add Chart Value Add Chart: Demonstration Spaghetti Diagram Spaghetti Diagram: Demonstration Case Study Case Study Close Out Close Out Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Explore the intricate world of Landscape Architecture with our comprehensive course, mastering design and drawing techniques. From hard and soft landscape elements to planning, legislation, and water feature design, delve into the principles and practical skills essential for shaping stunning outdoor environments. Join us to hone your expertise and embark on a rewarding journey in sustainable landscape design.