This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps
By engaging in polymathic training on a daily basis, we change the structure (neuroplasticity) — the platform of the mind — to run new programs of increased levels of confidence, creativity and communication.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Integrating UNIX and Microsoft course description This course is designed for the enterprise-level UNIX professional and represents the highest level of professional, distribution-neutral UNIX certification within the industry. It covers administering UNIX enterprise-wide with an emphasis on mixed environments. What will you learn Configure and troubleshoot OpenLDAP. Use OpenLDAP as an authentication backend. Manage software packages. Use Samba - Share configuration - User and group management - Domain integration - Name services - with Linux and Windows clients Integrating UNIX and Microsoft course details Who will benefit: Enterprise-level UNIX professionals. Prerequisites: UNIX network administration. Duration 5 days Integrating UNIX and Microsoft course contents OPENLDAP CONFIGURATION OpenLDAP replication Replication concepts, OpenLDAP replication, replication log files, replica hubs, LDAP referrals, LDAP sync replication. Securing the Directory Securing the directory with SSL and TLS, Firewall considerations, Unauthenticated access methods, User/password authentication methods, Maintanence of SASL user DB, certificates. OpenLDAP Server Performance Tuning Measure OpenLDAP performance, Tune software configuration to increase performance, indexes. OPENLDAP AS AN AUTHENTICATION BACKEND LDAP Integration with PAM and NSS Configure PAM to use LDAP for authentication, NSS to retrieve information from LDAP and PAM modules in UNIX. Integrating LDAP with Active Directory and Kerberos Kerberos integration with LDAP, Cross platform authentication, Single sign-on concepts, Integration and compatibility limitations between OpenLDAP and Active Directory. SAMBA BASICS Samba Concepts and Architecture Samba daemons and components, key issues regarding heterogeneous network, Identify key TCP/UDP ports used with SMB/CIFS, Knowledge of Samba3 and Samba4 differences. Configure Samba Samba server configuration file structure, variables and configuration parameters, Troubleshoot and debug configuration problems. Regular Samba Maintenance Monitor and interact with running Samba daemons, Perform regular backups of Samba configuration and state data. Troubleshooting Samba Samba logging, Backup TDB files, Restore TDB files, Identify TDB file corruption, Edit / list TDB file content. Internationalization Internationalization character codes and code pages, differences in the name space between Windows and Linux/Unix with respect to share, names, user/group/computer naming in a non-English environment. SAMBA SHARE CONFIGURATION Linux File System and Share/Service Permissions File / directory permission control, Samba interaction with Linux file system permissions and ACLs, Use Samba VFS to store Windows ACLs. Print Services Printer sharing, integration between Samba and CUPS, Manage Windows print drivers and configure downloading of print drivers, security concerns with printer sharing. SAMBA USER AND GROUP MANAGEMENT Managing User Accounts and Groups User and group accounts, mappings, user account management tools, smbpasswd, file/directory ownership of objects. Authentication, Authorization and Winbind Local password database, password synchronization, passdb backends, Convert between passdb backends, Integrate Samba with LDAP, Winbind service, PAM and NSS. SAMBA DOMAIN INTEGRATION Samba as a PDC and BDC Domain membership and trust relationships, Create and maintain a PDC and BDC with Samba3/4, Add computers to an existing domain, logon scripts, roaming profiles, system policies. Samba4 as an AD compatible Domain Samba 4 as an AD DC, smbclient, how Samba integrates with AD services: DNS, Kerberos, NTP, LDAP. Configure Samba as a Domain Member Server Joining Samba to NT4 and AD domains, obtain a TGT from a KDC. SAMBA NAME SERVICES NetBIOS and WINS WINS concepts, NetBIOS concepts, local master browser, domain master browser, Samba as a WINS server, name resolution, WINS replication, NetBIOS browsing and browser elections, NETBIOS name types. Active Directory Name Resolution DNS for Samba4 as an AD Domain Controller, DNS forwarding with the internal DNS server of Samba4. WORKING WITH LINUX AND WINDOWS CLIENTS CIFS Integration SMB/CIFS concepts, remote CIFS shares from a Linux client, securely storing CIFS credentials, features and benefits of CIFS, permissions and file ownership of remote CIFS shares. Working with Windows Clients browse lists and SMB clients from Windows, Share file/print resources from Windows, the smbclient program, the Windows net utility.
Integrating Linux and Microsoft course description This course is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. LPIC-3 300 covers administering Linux enterprise-wide with an emphasis on mixed environments. What will you learn Configure and troubleshoot OpenLDAP. Use OpenLDAP as an authentication backend. Manage software packages. Use Samba - Share configuration - User and group management - Domain integration - Name services - with Linux and Windows clients Integrating Linux and Microsoft course details Who will benefit: Enterprise-level Linux professionals. Prerequisites: Delegates must have an active LPIC-2 certification to receive LPIC-3 certification, but the LPIC-2 and LPIC-3 exams may be taken in any order. Duration 5 days Integrating UNIX and Microsoft course contents OPENLDAP CONFIGURATION OpenLDAP replication Replication concepts, OpenLDAP replication, replication log files, replica hubs, LDAP referrals, LDAP sync replication. Securing the Directory Securing the directory with SSL and TLS, Firewall considerations, Unauthenticated access methods, User/password authentication methods, Maintanence of SASL user DB, certificates. OpenLDAP Server Performance Tuning Measure OpenLDAP performance, Tune software configuration to increase performance, indexes. OPENLDAP AS AN AUTHENTICATION BACKEND LDAP Integration with PAM and NSS Configure PAM to use LDAP for authentication, NSS to retrieve information from LDAP and PAM modules in UNIX. Integrating LDAP with Active Directory and Kerberos Kerberos integration with LDAP, Cross platform authentication, Single sign-on concepts, Integration and compatibility limitations between OpenLDAP and Active Directory. SAMBA BASICS Samba Concepts and Architecture Samba daemons and components, key issues regarding heterogeneous network, Identify key TCP/UDP ports used with SMB/CIFS, Knowledge of Samba3 and Samba4 differences. Configure Samba Samba server configuration file structure, variables and configuration parameters, Troubleshoot and debug configuration problems. Regular Samba Maintenance Monitor and interact with running Samba daemons, Perform regular backups of Samba configuration and state data. Troubleshooting Samba Samba logging, Backup TDB files, Restore TDB files, Identify TDB file corruption, Edit / list TDB file content. Internationalization Internationalization character codes and code pages, differences in the name space between Windows and Linux/Unix with respect to share, names, user/group/computer naming in a non-English environment. SAMBA SHARE CONFIGURATION Linux File System and Share/Service Permissions File / directory permission control, Samba interaction with Linux file system permissions and ACLs, Use Samba VFS to store Windows ACLs. Print Services Printer sharing, integration between Samba and CUPS, Manage Windows print drivers and configure downloading of print drivers, security concerns with printer sharing. SAMBA USER AND GROUP MANAGEMENT Managing User Accounts and Groups User and group accounts, mappings, user account management tools, smbpasswd, file/directory ownership of objects. Authentication, Authorization and Winbind Local password database, password synchronization, passdb backends, Convert between passdb backends, Integrate Samba with LDAP, Winbind service, PAM and NSS. SAMBA DOMAIN INTEGRATION Samba as a PDC and BDC Domain membership and trust relationships, Create and maintain a PDC and BDC with Samba3/4, Add computers to an existing domain, logon scripts, roaming profiles, system policies. Samba4 as an AD compatible Domain Samba 4 as an AD DC, smbclient, how Samba integrates with AD services: DNS, Kerberos, NTP, LDAP. Configure Samba as a Domain Member Server Joining Samba to NT4 and AD domains, obtain a TGT from a KDC. SAMBA NAME SERVICES NetBIOS and WINS WINS concepts, NetBIOS concepts, local master browser, domain master browser, Samba as a WINS server, name resolution, WINS replication, NetBIOS browsing and browser elections, NETBIOS name types. Active Directory Name Resolution DNS for Samba4 as an AD Domain Controller, DNS forwarding with the internal DNS server of Samba4. WORKING WITH LINUX AND WINDOWS CLIENTS CIFS Integration SMB/CIFS concepts, remote CIFS shares from a Linux client, securely storing CIFS credentials, features and benefits of CIFS, permissions and file ownership of remote CIFS shares. Working with Windows Clients browse lists and SMB clients from Windows, Share file/print resources from Windows, the smbclient program, the Windows net utility.
Duration 5 Days 30 CPD hours This course is intended for Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam. This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions. Prerequisites To be successful in this course, learners should have the following: Hands-on experience with Azure IaaS and PaaS solutions, and the Azure Portal. Experience writing in an Azure supported language at the intermediate level. (C#, JavaScript, Python, or Java) Ability to write code to connect and perform operations on, a SQL or NoSQL database product. (SQL Server, Oracle, MongoDB, Cassandra or similar) Experience writing code to handle authentication, authorization, and other security principles at the intermediate level. A general understanding of HTML, the HTTP protocol and REST API interfaces. 1 - Explore Azure App Service Examine Azure App Service Examine Azure App Service plans Deploy to App Service Explore authentication and authorization in App Service Discover App Service networking features 2 - Configure web app settings Configure application settings Configure general settings Configure path mappings Enable diagnostic logging Configure security certificates 3 - Scale apps in Azure App Service Examine autoscale factors Identify autoscale factors Enable autoscale in App Service Explore autoscale best practices 4 - Explore Azure App Service deployment slots Explore staging environments Examine slot swapping Swap deployment slots Route traffic in App Service 5 - Explore Azure Functions Discover Azure Functions Compare Azure Functions hosting options Scale Azure Functions 6 - Develop Azure Functions Explore Azure Functions development Create triggers and bindings Connect functions to Azure services 7 - Explore Azure Blob storage Explore Azure Blob storage Discover Azure Blob storage resource types Explore Azure Storage security features Discover static website hosting in Azure Storage 8 - Manage the Azure Blob storage lifecycle Explore the Azure Blob storage lifecycle Discover Blob storage lifecycle policies Implement Blob storage lifecycle policies Rehydrate blob data from the archive tier 9 - Work with Azure Blob storage Explore Azure Blob storage client library Create a client object Manage container properties and metadata by using .NET Set and retrieve properties and metadata for blob resources by using REST 10 - Explore Azure Cosmos DB Identify key benefits of Azure Cosmos DB Explore the resource hierarchy Explore consistency levels Choose the right consistency level Explore supported APIs Discover request units 11 - Work with Azure Cosmos DB Explore Microsoft .NET SDK v3 for Azure Cosmos DB Create stored procedures Create triggers and user-defined functions Explore change feed in Azure Cosmos DB 12 - Manage container images in Azure Container Registry Discover the Azure Container Registry Explore storage capabilities Build and manage containers with tasks Explore elements of a Dockerfile 13 - Run container images in Azure Container Instances Explore Azure Container Instances Run containerized tasks with restart policies Set environment variables in container instances Mount an Azure file share in Azure Container Instances 14 - Implement Azure Container Apps Explore Azure Container Apps Explore containers in Azure Container Apps Implement authentication and authorization in Azure Container Apps Manage revisions and secrets in Azure Container Apps Explore Dapr integration with Azure Container Apps 15 - Explore the Microsoft identity platform Explore the Microsoft identity platform Explore service principals Discover permissions and consent Discover conditional access 16 - Implement authentication by using the Microsoft Authentication Library Explore the Microsoft Authentication Library Initialize client applications 17 - Implement shared access signatures Discover shared access signatures Choose when to use shared access signatures Explore stored access policies 18 - Explore Microsoft Graph Discover Microsoft Graph Query Microsoft Graph by using REST Query Microsoft Graph by using SDKs Apply best practices to Microsoft Graph 19 - Implement Azure Key Vault Explore Azure Key Vault Discover Azure Key Vault best practices Authenticate to Azure Key Vault 20 - Implement managed identities Explore managed identities Discover the managed identities authentication flow Configure managed identities Acquire an access token 21 - Implement Azure App Configuration Explore the Azure App Configuration service Create paired keys and values Manage application features Secure app configuration data 22 - Explore API Management Discover the API Management service Explore API gateways Explore API Management policies Create advanced policies Secure APIs by using subscriptions Secure APIs by using certificates 23 - Explore Azure Event Grid Explore Azure Event Grid Discover event schemas Explore event delivery durability Control access to events Receive events by using webhooks Filter events 24 - Explore Azure Event Hubs Discover Azure Event Hubs Explore Event Hubs Capture Scale your processing application Control access to events Perform common operations with the Event Hubs client library 25 - Discover Azure message queues Choose a message queue solution Explore Azure Service Bus Discover Service Bus queues, topics, and subscriptions Explore Service Bus message payloads and serialization Explore Azure Queue Storage Create and manage Azure Queue Storage and messages by using .NET 26 - Monitor app performance Explore Application Insights Discover log-based metrics Instrument an app for monitoring Select an availability test Troubleshoot app performance by using Application Map 27 - Develop for Azure Cache for Redis Explore Azure Cache for Redis Configure Azure Cache for Redis Interact with Azure Cache for Redis by using .NET 28 - Develop for storage on CDNs Explore Azure Content Delivery Networks Control cache behavior on Azure Content Delivery Networks Interact with Azure Content Delivery Networks by using .NET
This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. For Private options, online or in-person, please send us details of your requirements: This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. Having a quick turnaround from starting to use Tableau, to getting real, actionable insights means that you get a swift return on your investment of time and money. This accelerated approach is key to getting engagement from within your organisation so everyone can immediately see and feel the impact of the data and insights you create. This course is aimed at someone who has not used Tableau in earnest and may be in a functional role, eg. in sales, marketing, finance, operations, business intelligence etc. The course is split into 3 phases and 9 modules: PHASE 1: GET READY MODULE 1: LAUNCH TABLEAU Check Install & Setup Why is Visual Analytics Important MODULE 2: GET FAMILIAR What is possible How does Tableau deal with data Know your way around How do we format charts Dashboard Basics – My First Dashboard MODULE 3: DATA DISCOVERY Connecting to and setting up data in Tableau How Do I Explore my Data – Filters & Sorting How Do I Structure my Data – Groups & Hierarchies, Visual Groups How Tableau Deals with Dates – Using Discrete and Continuous Dates, Custom Dates Phase 2: GET SET MODULE 4: MAKE CALCULATIONS How Do I Create Calculated Fields & Why MODULE 5: MAKE CHARTS Charts that Compare Multiple Measures – Measure Names and Measure Values, Shared Axis Charts, Dual Axis Charts, Scatter Plots Showing Relational & Proportional Data – Pie Charts, Donut Charts, Tree Maps MODULE 6: MAKE TABLES Creating Tables – Creating Tables, Highlight Tables, Heat Maps Phase 3: GO MODULE 7: ADD CONTEXT Reference Lines and Bands MODULE 8: MAKE MAPS Answering Spatial Questions – Mapping, Creating a Choropleth (Filled) Map MODULE 9: MAKE DASHBOARDS Using the Dashboard Interface Dashboard Actions This training course includes over 25 hands-on exercises and quizzes to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives a login to our extensive training portal which covers the theory, practical applications and use cases, exercises, solutions and quizzes in both written and video format. Students must use their own laptop with an active version of Tableau Desktop 2018.2 (or later) pre-installed. What People Are Saying About This Course “Excellent Trainer – knows his stuff, has done it all in the real world, not just the class room.”Richard L., Intelliflo “Tableau is a complicated and powerful tool. After taking this course, I am confident in what I can do, and how it can help improve my work.”Trevor B., Morrison Utility Services “I would highly recommend this course for Tableau beginners, really easy to follow and keep up with as you are hands on during the course. Trainer really helpful too.”Chelsey H., QVC “He is a natural trainer, patient and very good at explaining in simple terms. He has an excellent knowledge base of the system and an obvious enthusiasm for Tableau, data analysis and the best way to convey results. We had been having difficulties in the business in building financial reports from a data cube and he had solutions for these which have proved to be very useful.”Matthew H., ISS Group
We offer the most advanced “Certified Six Sigma Green Belt Course” as per the curriculum outline of The ASQ Body of Knowledge and accredited by top international Lean & Six Sigma accreditation bodies. Six Sigma Green Belt Deliverables: 22+ hours of Instructor-led interactive virtual classroom session on the weekend Access to 45+ hours of Module based Six Sigma lectures via LMS 100+ Toolkits and Project Templates for Analysis and Implementation Soft copy of Lean Six Sigma Green Belt Body of Knowledge Live Data-oriented project, with Scenario and Analysis Methodology 20+ Dummy Projects and Case studies for Lean Six Sigma Application Support via subject expert through telephonic discussion on the weekend Sample Questions and Examination Guide for Certification Preparation Pre and Post assignments for process groups and knowledge areas Project implementation support and Data visualization using MINITAB PRO CLSSGB certification examination anytime within the 90 days course duration Certification Validation Tool for third-party credentials validation PARTICULARS Duration (Hours) 1. Define Phase 22 2. Measure Phase 14 3. Analyse Phase 20 4. Improve Phase 7 5. Control Phase 7 Total Duration 70 (Hours) Introduction Become an expert in six sigma methodology by getting hands-on knowledge on DMAIC, Project Charter, Process Capability, FMEA, Sigma calculation, Test of Hypothesis, Control Charts, VSM, JIT using real case scenarios and real-life examples. Lean and DMAIC methodologies using live projects. The Six Sigma Certification is accredited by The Council for Six Sigma Certification. The certification also acknowledges the BOK outline of The American Society for Quality, USA. The course features world-class content with live projects and MINITAB PRO driven data analysis training with end to end support in project implementation by Master Black Belt Experts and Trainers. What is Six Sigma Certification? A person with Six Sigma certification has problem-solving abilities. Someone may gain Green Belt, Black Belt or Master Black Belt certification. The higher certification one attains, the more is the ability to solve complex organizational problems. Six Sigma certification is a process of individual’s knowledge validation using a classification system, generally referred to as "Belts" (Green Belt, Black Belt, Master Black Belt) This verification test individual commands over six sigma methodology and tools. The belt classification shows the position these certified individuals would occupy in an organizational structure and job roles. Six Sigma Green Belt training is especially for the future project leaders of Lean Six Sigma projects. We deliberately mix non-profit with profit participants. There will then be fun, useful discussions and knowledge exchanges during the training sessions. In addition, there are also many self-employed people who follow the LSS Green Belt training to increase their expertise as in a trimmer. What do you do to get the Six Sigma Green Belt certificate? Our Six Sigma Green Belt training consists of a number of components: Training: in an intensive training program you learn the background of Lean and Six Sigma and we put what we have learned into practice with different simulations. Extra: With our Body of Knowledge and whitepapers you place what you have learned in a theoretical framework. The program also contains various homework assignments, in which we focus, among other things, on the use of MINITAB PRO. Follow-up: During the training, you will receive an access code to an e-learning module. You can pass the substance again in an interactive way. Exam: On the last training day you will make the CLSSGB Green Belt exam. If you succeed, you will immediately receive the official Certified Lean Six Sigma Green Belt certification. Global Recognition of Your Certification: Agenda Overview of Six Sigma and the organizationSix Sigma and organizational goalsValue of six sigmaOrganizational goals and six sigma projectsOrganizational drivers and metricsLean principles in the organizationLean conceptsValue-streaming mappingDesign for six sigma (DFSS) methodologiesRoadmaps for DFSSBasic failure mode and effects analysis (FMEA)Design FMEA and process FMEA Define PhaseProject identificationProject SelectionProcess elementsBenchmarkingProcess inputs and outputsOwners and stakeholders Voice of the customer (VOC) Customer identificationCustomer dataCustomer requirements Project Management Basics Project charterProject scopeProject metricsProject planning toolsProject documentationProject risk analysisProject closureManagement and planning toolsBusiness results for projectsProcess performance CommunicationTeam dynamics and performanceTeam stages and dynamicsTeam roles and responsibilitiesTeam toolsTeam Communication Measure PhaseProcess analysis and documentationProbability and statisticsBasic probability conceptsCentral limit theorem, Statistical distributions, Collecting and summarizing dataTypes of data and measurement scalesSampling and data collection methodsDescriptive statisticsGraphical methodsMeasure Phase (contd E. Measurement system analysis (MSA) F. Process and performance capabilityProcess performance vs. process specificationsProcess capability studiesProcess capability (Cp, Cpk) and process performance (Pp, Ppk) indicesShort-term vs. long-term capability and sigma shift Analyze PhaseExploratory data analysisMulti-vari studiesCorrelation and linear regression B, Hypothesis testingBasics Tests for means, variances, and proportionsIntroduction to MINITAB Data analysis Improve Phase of Six SigmaDesign of experiments (DOE)Basic terms, DOE graphs, and plotsThe root cause analysisLean Tools 1. Waste elimination 2. Cycle-time reduction 3. Kaizen and kaizen blitz V1. Control PhaseStatistical process control (SPC)SPC BasicsRational subgroupingControl chartsControl planLean tools for process controlTotal productive maintenance (TPM)Visual factory Project Implementation & SupportMINITAB Practice and guidance for projectProject implementation supportTemplates and Toolkits application for Project workSupport on Data Project, Implementation and project completion BenefitsFrom the course Learn the principles and philosophy behind the Six Sigma technique Learn to apply statistical methods to improve business processes Design and implement Six Sigma projects in a practical scenario Learn the DMAIC process and various tools used in Six Sigma methodology Knowledge of Six Sigma Green Belt Professional enables you to understand real-world business problems, increase an organization's revenue by streamlining the process, and become an asset to an organization According to Villanova University, employers such as United Health Group, Honeywell, GE and Volkswagen have been actively seeking professionals with Six Sigma to fill a variety of positions The Training enhances your skills and enables you to perform roles like Quality Manager, Quality Analyst, Finance Manager, Supervisor, Quality Control, etc. According to Indeed.com, the national average salary for a Six Sigma Green Belt is $72,000 per year in the United States. From the workshop Instructor LED training by Six Sigma Black Belt and Master Belt experts to make candidate learn the real scenario of six sigma tools and methodology Learn the principles and philosophy behind the Six Sigma method Dummy project by instructors to make candidate get a hands-on six sigma projects Downloadable Six Sigma PPT & Six Sigma PDF Industry Based case studies High-Quality training from an experienced trainer The Program extensively uses Minitab, specialized statistical software. It provides you with a thorough knowledge of Six Sigma philosophies and principles (including supporting systems and tools). Know about six sigma certification cost and six sigma green belt certification cost. Who should attend? The Six Sigma program is designed for professionals and students who want to develop the ability to lead process improvement initiatives. Six Sigma tools and process is widely used in all business processes. Six Sigma is applicable in all industry and in all functional areas. An indicative list of participants in our Green Belt program could include: Financial/business analyst Commodity manager Project manager Quality manager Production manager Production Engineer Business development manager Manufacturing process engineer Continuous improvement director Business managers or consultants Project manager/Program Manager Director or VP of operations CEO, CFO, CTO Certification On successful completion of the course and course requisites, the candidate will receive Internationally recognized Six Sigma Green Belt Certification. This course offers Six Sigma Certification Validation Tool for Employers Your Six Sigma Certification Validation Tool can be used by employers, clients and other stakeholders to validate the authenticity of your Six Sigma Certifications you have received. Using the programming code located on your certified LSSGB certification, one can see all your training and certification details online.
Frame Relay training course description A comprehensive look at Frame Relay, particularly with reference to a IP routed environment. Note this course is run as a workshop and therefore the contents are flexible. What will you learn Recognise the issues of using Frame Relay Describe Frame Relay. Configure a Cisco router to use Frame relay. Frame Relay training course details Who will benefit: Anyone working with Frame Relay. Prerequisites: Intro to data communications & networking Duration 1 day Frame Relay training course contents Introduction Packet switched networks, PVCs, SVCs. Topologies, Full mesh, partial mesh, Hub and spoke. Basics DLCI, CIR, LMI, the local loop. Configuring routers for Frame Relay Inverse ARP, static mappings, subinterfaces More Frame Relay Burst rates, FECN, BECN, the DE bit, Traffic shaping. Voice Over Frame Relay