This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
**Training Express online Train the Trainer Online Training Programme is a complete training package which CPD accredits, comes with FREE Certificate** __________________________________ Whether you are preparing to be a professional trainer or you are someone who does a bit of training as a part of your job, you will want to be a prepared trainer for training the trainees so that your learners will begin the process of becoming trainers themselves and understand that training is a process where skills knowledge and attitudes are applied. This online Train the Trainer training package will provide you with the skills to deliver engaging and challenging workshops. Skills such as facilities management needs analysis and managing tough topics will give your trainers the skills they need to pick up the trainer themselves. The online Train the Trainer training course will help trainers help learners create daily engaging, compelling workshops that encourage trainers to be trained effectively. This Train the Trainer bundle includes the following courses: Course 1: Train The Trainer Course 2: Presentation Skill Course 3: Communication Skills Course 4: Leadership & Team Management Course 5: People Management Skills For Supervisor Course 6: Facilitation Skills Course 7: Learning to Learn - Super Learning Course 8: Coaching & Mentoring Course 9: Psychological Wellbeing Practitioner Lead Course 10: Microsoft Word, PowerPoint & Outlook Course 11: Life Coaching Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases The Learning Outcomes The learning outcomes of these online train training courses are: Training facilities and understanding how to identify learners' training needs Create a lesson plan that incorporates the range of learning preferences Create an active, engaging learning environment Develop visual aids and supporting materials Manage complex learners or participants to understand tough topics Accreditation All of our courses, including this Train the Trainer course, are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Train the Trainer course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Train the Trainer - course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the Train the Trainer course itself. CPD 34 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Career path HR Manager CEO Supervisor Certificates Hardcopy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included
Are you passionate about creating unforgettable celebrations? Do you dream of turning your love for parties into a thriving business? Look no further! Our "Everything on Party Planning" course is your ultimate guide to becoming a professional party planner. With comprehensive modules covering every aspect of party planning, you'll gain the skills and knowledge needed to make every event a spectacular success. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Everything on Party Planning" course, learners will explore the essentials of being a successful party planner. They will develop key skills needed to organize different types of parties, considering the preferences and demographics of guests. The course covers how to choose engaging themes, manage food and beverages, and work effectively with various vendors. Students will learn about venue selection and how to meet specific requirements for different events. The curriculum also includes practical aspects such as initial planning, budgeting, and starting a party planning business. Additionally, learners will discover strategies to build a client base, network effectively, and handle various business functions. By the end of the course, participants will be equipped with the knowledge and skills to make any event memorable and successful. Course Curriculum Module 01: Introduction to Party Planner Module 02: Skills You Need to Be a Party Planner Module 03: Types of Parties - Overview Module 04: Guest Demographics Module 05: Choosing a Theme Module 06: Food and Beverage Module 07: Vendors Every Party Planner Should Know Module 08: Venue Requirements Module 09: Initial Planning and Budgeting Module 10: Starting Your Party Planning Business Module 11: Generating a Client Base Module 12: Networking Module 13: Party Planning Business Functions Module 14: Making the Day Memorable Learning Outcomes: Understand the role and responsibilities of a party planner. Identify essential skills needed for successful party planning. Recognize different types of parties and their unique requirements. Analyse guest demographics to tailor party elements. Create themed parties with appropriate food and beverages. Plan and budget effectively for party events. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring party planners. Event management students. Individuals interested in hosting parties. Entrepreneurs starting a party planning business. Professionals in the hospitality industry. Career path Event Planner Party Consultant Wedding Coordinator Corporate Event Coordinator Venue Manager Catering Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Get Hard Copy + PDF Certificates + Transcript + eStudent ID Card worth £160 as a Gift - Enrol Document Control Now Without Document Control, an entity would be like a graduate without any certificate. All the achievements, effort, and money everything would go in vain. Needless to say, Document Control is an essential part of any organisation. Moreover, ISO 9001:2015 made it mandatory for organisations to maintain Document Control for the quality management system. Safe to say, this makes it necessary for all employers and employees to have knowledge about Document Control. To your relief, this bundle will equip you with all the necessary knowledge and skills required for Document Control. Through this Document Control bundle, you will find out Document Control strategies and instruments along with Document Control principles. Furthermore, you will learn about electronic document management and soft copy documentation. Additionally, you will adapt skills for business writing and copyediting. Moreover, you will understand the concept of paralegal GDPR data protection. Throughout this Document Control course, you will also pick up different office skills and familiarise yourself with the essentials of Microsoft Office. This Document Control Courses Bundle Consists of the following Premium courses: Course 01: Document Control Course 02: Paralegal Course 03: Business Writing Course 04: Proofreading & Copyediting Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Office Skills Course 08: Minute Taking Essentials Level 2 Course 09: Level 2 Microsoft Office Essentials Course 10: Touch Typing Essentials Course 11: Stress Management Training Key features of this Document Control course: This Document Control bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Document Control is entirely online 24/7 Learner support So enrol now in this Document Control to advance your career! The Document Control bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Document Control expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Document Control from any place in your own time without travelling for classes. The curriculum of the Document Control Courses bundle Course 1: Document Control Module 1: Introduction Module 2: Principles of and Elements of Environment Module 3: Lifecycle Module 4: Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Module 8: Electronic Document Management Systems and Soft Copy Documentation The detailed curriculum of the Document Control bundle is given in the resources section. How will I get my Document Control Certificate? After successfully completing the Document Control course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Document Control Courses bundle is specially designed for those seeking to broaden their knowledge about this mandatory concept/skill to increase efficiency and avoid breaching any rule or law. Therefore, this Document Control bundle is ideal for- Students Graduates Job Seekers Job Holders Entrepreneurs Requirements No Requirements to enrol in this Document Control Training Career path This Document Control Courses bundle will enhance your knowledge and skills for many career opportunities, including- Data Administrator HR Manager Office Administrator For these career opportunities, the average salary generally varies from £20,000 to £35,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Document Control) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Professional Chef Training with Higher Technician in Cooking and Gastronomy Bundle Chef- At this exact moment, around 2,000 vacancies are available only in Reed. That alone shows you the high demand for skilled Chefs in the UK. The UK restaurant industry is worth over £40 billion; at the heart of this is food and the Chefs who make them. Learn the skills to become a Chef and earn typical starting salaries for Commis Chefs between £12,000 and £16,000. More experienced chefs, such as Sous Chefs, earn between £20,000 and £30,000. Head Chefs can expect higher salaries of £25,000 to £55,000+. Our comprehensive Chef Training will guide you on your jour Chef journey, where you'll learn to make delicious signature dishes and manage your kitchen and restaurant. You'll be able to preserve your food ingredients and master culinary techniques, including meat and fish preparation, thermal processing, gastronomy, etc. This Professional Chef Training with Higher Technician in Cooking and Gastronomy Bundle Consists of the following Premium courses: Course 01: Diploma in Professional Chef Course 02: Higher Technician in Cooking and Gastronomy Course 03: Food Hygiene, Health and Safety Diploma Course 04: Food Allergen Awareness Course 05: HACCP Training Course 06: Sourdough Cooking Essentials: Discover Artisan Cooking Course 07: Food Labelling Regulations Training Course 08: Kitchen Manager Course 09: Chocolate Making Course 10: Baking and Cake Decorating Level 2 Course 11: Catering Management So, enrol now in this Chef Training to advance your career! Professional Chef with Higher Technician in Cooking and Gastronomy Course Curriculum of Chef Training Course 01: Diploma in Professional Chef Becoming a Chef Can TV Chefs Teach You To Cook? Improving Cooking And Food Preparation Skills Catering To Unique Tastes Qualities Of A Successful Chef Achieve Perfection As A Saucier Becoming The Perfect Chef Equipment How To Become The Perfect Chef: Attending School The Keys To Getting and Using Feedback What Can You Do With A Culinary Degree Knife Skills Making Meals Easy to Eat Healthy Plating for the At Home Chef Perfect Chefs Choose A Speciality Finding Local Cooking Classes How Can You Become a Professional Chef The Physical Qualities of the Perfect Chef The Importance of Testing Recipes Important Baking Tools The Learning Curve To Becoming The Perfect Chef The Job of a Professional Chef The Mix of Sweet, Spicy and Savory The Perfect Chef Opens A Restaurant The Physical Demand Recipes 20 Exclusive Recipes and 10 more courses... The detailed curriculum of the bundle is given in the resources section. How will I get my Certificate? After successfully completing the Professional Chef Training with Higher Technician in Cooking and Gastronomy course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Professional Chef Training with Higher Technician in Cooking and Gastronomy bundle. Requirements Our Professional Chef Training with Higher Technician in Cooking and Gastronomy is fully compatible with PC, Mac, Laptop, Tablet and Smartphone devices. Career path Professional Chef Training with Higher Technician in Cooking and Gastronomy Become a skilled Chef with our Chef Training and explore your opportunities in sectors such as Head Chef Sous Chef Line Cook Prep Cook Pastry Chef Fish chef Vegetable Chef Meat Chef Kitchen Assistant And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Professional Chef) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Sage Payroll is a popular payroll software in the UK and is widely used by small and medium-sized businesses. The Sage Payroll is known for its ease of use and ability to handle a variety of payroll tasks, including calculating employee pay, preparing and submitting tax returns, and generating reports. In recent years, the demand for payroll professionals with knowledge of Sage Payroll has increased in the UK. As businesses continue to adopt payroll software to streamline their sage payroll processes, the need for skilled professionals who can effectively use it has grown. The average salary of a Sage Payroll expert in the UK is approximately £33,199 per annum, while most experienced professionals make more than this in a year. The demand for payroll professionals with Sage Payroll expertise is expected to remain strong in the coming years as businesses continue to seek out cost-effective and efficient ways to manage their payroll. Enrolling in a sage payroll course to learn Sage Payroll can therefore be a good career move for individuals looking to enter or advance in the field of payroll management. This Sage Payroll Bundle Consists of the following Premium courses: Course 01: Sage 50 Payroll Advanced Diploma Course 02: Diploma in Sage 50 Accounts Course 03: Accountancy Course 04: Level 3 Xero Training Course 05: Management Accounting Tools Course 06: Accounting and Tax Course 07: Business Analysis Level 3 Course 08: Team Management Course 09: Financial Modelling Course - Learn Online Course 10: Certificate in Anti Money Laundering (AML) Course 11: Budgeting and Forecasting So, enrol this premium Sage Payroll now to advance your career! Key features of this Sage Payroll course: This Sage Payroll bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Sage Payroll is entirely online 24/7 Learner support Being a Sage Payroll expert is a very rewarding yet very challenging career. And to compete in the highly competitive job market, you should possess different skill sets like; a solid idea of accounting and tax, idea of operating other accounting software like Xero, sage payroll fundamental idea of business analysis, how to present financial information, budgeting and forecasting and many more. Curriculum of Sage Payroll Bundle Course 01: Sage 50 Payroll Advanced Diploma The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay Statutory Maternity Pay Student Loans Company Cars Workplace Pensions Holiday Funds Roll Back Passwords and Access Rights Options and Links Linking Payroll to Accounts How will I get my Sage Payroll Bundle Certificates? After successfully completing the Sage Payroll course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sage Payroll course is designed for individuals who want to learn how to use the Sage Payroll software to manage payroll tasks for a business. Requirements There are no prerequisites for this Sage Payroll course. Therefore, anyone from any background can take this Sage Payroll course and study at their convenience. Career path Possessing skills in Sage Payroll will enhance the value of your resume and provide access to a variety of job sectors. Some possible career paths for individuals who have completed the Sage Payroll course include: Sage Payroll Specialist Human resources (HR) professional Accountant Business owner or manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sage 50 Payroll Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Envision yourself at the heart of the digital revolution, orchestrating the creation of groundbreaking Digital Products while forging strong relationships with customers. This course in Digital Product Management with Customer Relationship Training will take you on an insightful voyage through the multifaceted world of Digital Products, equipping you with the skills to not just survive, but thrive. Learning Outcomes: Understand the fundamentals of Digital Product Management and how it fits into the broader business context. Gain insights into customer and market analysis for effective Digital Product development. Learn to devise strategies and roadmaps for successful Digital Product launches. Acquire knowledge of different development methodologies used in creating Digital Products. Enhance your understanding of key performance metrics and analytics in Digital Product Management. Grasp the significance of marketing and legal aspects in the lifecycle of a Digital Product. As the world hurtles further into the digital age, Digital Products have become central to the business ecosystem. The course on Digital Product Management with Customer Relationship Training equips students with a solid foundation in managing Digital Products from concept to market. Beginning with the basics of Digital Product Management, the course offers a comprehensive understanding of how to understand the market and customers, develop effective strategies, and design roadmaps for Digital Products. Further into the course, learners will delve into development methodologies, analytics and metrics, and the crucial aspects of marketing and legal considerations for Digital Products. This blend of technical knowledge and customer relationship skills will provide learners with a unique perspective on Digital Product Management. The course's ultimate goal is to prepare future professionals to manage Digital Products effectively and forge successful customer relationships in the ever-evolving digital world. Certification Upon successful completion of the course, all learners will be eligible to receive a certificate titled Digital Product Management to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy. PDF Certificate: This digital version of your certificate will be available for you to download and print for totally FREE. Hard Copy Certificate: For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. UK Delivery: If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. International Delivery: For all international addresses outside of the United Kingdom, the delivery fee will be only £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals seeking to understand the nuances of managing Digital Products. Marketing professionals interested in expanding their skills to include Digital Product Management. Software developers looking to transition into product management roles. Entrepreneurs seeking to create or improve Digital Products for their businesses. Business students interested in specialising in Digital Product Management. Career path Digital Product Manager, with a salary range of £40,000 - £80,000. Digital Marketing Specialist. Salaries typically range from £25,000 to £50,000. Business Analyst. The salary ranges from £30,000 to £60,000. Customer Relationship Manager, salaries typically ranging from £30,000 to £55,000. Digital Product Strategist, Salaries typically range between £40,000 and £75,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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