13173 Manager courses

Leadership and Management development, Leadership training, management training, Leadership development

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

The Jamf 200 course offers a core understanding of Jamf Pro. It also provides enterprise-level knowledge of macOS and iOS platforms. Rely on our expert trainers to help you pass the Jamf 200 certification first time. Topics: Introduction to the Jamf Pro server. Building and managing content (.pkg, .mpkg, and .dmg packages) for deployment to macOS devices. Enrolling macOS and iOS devices using automated MDM enrollment. Setup and configuration of macOS and iOS devices. Configuring the user environment (Configuration Profiles, .plist). Security for macOS and iOS devices. Purchasing and distributing App Store apps using Apple Business Manager or Apple School Manager. Scripting overview (Bash). Initial setup and refreshing/reimaging macOS and iOS devices. Ownership and permissions (POSIX, ACE/ACL) on macOS devices. Prerequisites: Abundant hands-on experience with macOS and iOS. What’s Included: Four days (9am-5pm each day) of lab-style interaction. Proctored certification exam during the afternoon of the fourth day. All hardware and software required for the course. Printed course materials. Jamf Certified Tech badge on your Jamf Nation profile (upon successfully completing the exam with a passing score). Free £100 Apple technical training credit

The aim of the Managing and Improving Quality in Health and Social Care course is to provide learners with an understanding of the principles and practices of quality management in health and social care settings. The course aims to equip learners with the necessary knowledge and skills to manage and improve the quality of care provided to service users. By the end of the course, learners should be able to understand the importance of quality management, identify and implement quality improvement initiatives, and evaluate the effectiveness of quality management systems. After the successful completion of the course, you will be able to: Understand the concept and importance of stakeholders in Quality Improvement Learn about the duties and responsibilities of the stakeholders in healthcare Appreciate the stakeholder's perspectives and analysis Comprehend the four and nine-sector table analysis Understand the concept of the synergy model in health and social care Look into the quality measurement and its framework This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing and Improving Quality in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Managing and Improving Quality in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

EnergyEdge course offers in-depth training on hydraulic fracturing. Learn about design, execution, and post-frac analysis. Enroll today!

About this Virtual Instructor Led Training (VILT) This Virtual Instructor Led Training (VILT) course is designed with the aim of showing the degree of integration necessary in developing an offshore petroleum discovery, from field appraisal to development. The 5 half-day VILT course gives a comprehensive account of the methodology, processes and techniques utilised in developing an offshore oil or gas discovery. Technically, integration of expected reservoir behavior, well planning and design, and facilities concepts and selection are exemplified through detailed case histories, group discussions and exercises. Commercial aspects related to overall project evaluation are also covered. Training Objectives Course participants will obtain a comprehensive understanding of key aspects of offshore field development, from appraisal through to development planning and leading up to sanction. The VILT course covers the three key elements: reservoirs, wells and facilities, and covers the integration of these with commercial aspects, and the required management aspects, including uncertainty and risk. Target Audience This VILT course is designed for project managers, field development and planning engineers, asset managers, petroleum engineers, reservoir engineers as well as field geoscientists and managers who have an interest in or are involved in field development feasibility and planning. In particular, this VILT course would be of interest to managers leading multidisciplinary and diverse functional teams. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Trainer 1: Your first expert course leader is a specialist in reservoir engineering, field development planning and petroleum management. Having worked for over 40 years in the petroleum industry, his most recent full-time position was Chief Operating Officer and Project Director for AED Oil and East Puffin (2007-09) for the Puffin offshore development, Timor Sea. Prior to his academic career (2001-2006), commencing in 2001 as head of the new School of Petroleum Engineering and Management at the UA, he worked for 16 years for BHP Petroleum (now BHP Billiton), most recently as Chief Reservoir Engineer for their worldwide operations. Other positions with BHP Billiton involved mainly technical and project management, and general management positions, including member of the BHP Board. He was project manager (feasibility) for two FPSO projects, the Skua and Griffin area fields, offshore Australia. He was also the Technical Manager for the Dai Hung project, offshore Vietnam where first oil was achieved in just 18 months from sanction. Before that time, he worked for Shell International (8 years) in the Netherlands, including two years as Senior Lecturer Reservoir Engineering at Shell's training centre and in Australia, seconded to Woodside Energy, with a key role in Australia's largest capital project (at the time), the Northwest Shelf Gas development. He started his career in Calgary, Canada, first with Hudson's Bay Oil and Gas and subsequently with the US consulting company, Scientific Software Corporation. He holds a BSc degree in Physics from the University of British Columbia and a MS degree in Nuclear Engineering from Stanford University. He has been an active member of the Society of Petroleum Engineers, including Director for the Asia-Pacific region (1996-98) and as a member of the Board. He was an SPE Distinguished Lecturer during 2001-02 and a PESA Distinguished Lecturer during 2002. He has lectured at many institutions and was a visiting professor at Stanford University in 2000. He has published over 50 papers on both technical and managerial topics. His professional interests are in optimal planning and project management of offshore petroleum discoveries. His primary research interests are in the area of special core analysis and the development of predictive models for reservoir characterisation. Trainer 2: Your other course leader is currently an independent consultant and trainer after 37 years in the upstream petroleum industry. His previous roles included Chief Geologist for GALP Energy, Consultant/ Head of Exploration for Qatar Petroleum, Technical/ Asset Manager for SASOL, and various technical and technical management roles in BHP Billiton Petroleum and Chevron. He managed/ executed many projects in diverse locations: West Grimes gas field development - California; Port Arguello heavy oil development - offshore California; exploration & development projects - Nigeria; Tengiz field early development, Korolev appraisal - Kazakhstan; Nkossa field development, Moho/ Bilondo exploration - offshore Congo; PNG divestment, Bayu-Undan LNG development - Australia; Ohanet acquisition, appraisal & development - Algeria; Pande development, Pande/ Temane gas plant expansion & near field exploration - Mozambique; Pre-Khuff (HP/HT) exploration, multiple blocks & operators - Qatar; Coral/ Mamba appraisal - Mozambique; Blocks 14/32 exploration & development - Angola; exploration & appraisal - onshore & offshore Brazil. He has an MSc in Geophysics from Stanford, an MBA from St. Mary's College of California, and a BSc in Geology (Honors) from Western Illinois University. He is a member of SEG, AAPG, SPE, PESGB, and PESA and is a Fellow of the Energy Institute (UK). His professional interests centre around deploying this extensive and international experience base to add value to future projects via training and consultancy, and to provide the leadership needed to execute, deliver, and ensure profitability of new projects. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Overview Good manufacturing practices are essential in maintaining the standards of products. In various industries, these particles are used to deliver safe and high-quality products. You can learn the essentials of GMP and develop the ability to apply them with our exclusive Good Manufacturing Practice Training course. This online training is divided into easy-to-follow modules. From the modules, you will learn the fundamentals of GMP and safety regulations. Then the course will educate you on bad and good practices. Furthermore, you will learn the process of preventing and controlling contamination. The course will also include lessons on GMP in different industries. Along with the skill set you will also receive a certificate of achievement. This certificate will add significant value to your resume and increase your employability. Enrol now! Course Preview Learning Outcomes Understand the basic concepts of GMP and safety regulations Identify the differences between good and bad manufacturing practices Build your skills in controlling and preventing contamination Enhance your knowledge of maintenance and hygiene Learn about GMP in different industries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? GMP Who Should Take This Good Manufacturing Practice Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Good Manufacturing Practice Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Good Manufacturing Practice Training Certification After completing and passing the Good Manufacturing Practice Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Good Manufacturing Practice Training will equip you with effective skills and abilities and help you explore career paths such as  Production Manager Quality Controller Compliance Officer Supply Chain Manager Quality Assurance Manager Module 01: Basic Concept of GMP and Safety Regulations Basic Concept of GMP and Safety Regulations 00:39:00 Module 02: Good and Bad Manufacturing Practice Good and Bad Manufacturing Practice 00:42:00 Module 03: Preventing and Controlling Contamination Preventing and Controlling Contamination 00:35:00 Module 04: Maintenance and Hygiene Maintenance and Hygiene 00:39:00 Module 05: GMP for Pharmaceutical Industry GMP for Pharmaceutical Industry 00:54:00 Module 06: GMP for Food Industry GMP for Food Industry 00:32:00 Module 07: GMP for Cosmetics Industry GMP for Cosmetics Industry 00:52:00 Module 08: IT Applications on GMP IT Applications on GMP 00:29:00 Assignment Assignment - Good Manufacturing Practice 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course focuses on the Conduct Rules applying to individuals who work in FCA and PRA regulated firms. In this detailed course, we walk you through the background of FCA regulation. After that, we'll teach you what SM&CR is all about before finishing by looking at the Conduct Rules in more detail. This course includes quizzes, and a final exam where you'll need to score 80% in order to pass. Please note, this course is suitable for anyone working in an FCA or PRA regulated firm, at a Senior Manager level.

Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth. The objective of the Level 5 Diploma in Accounting and Business qualification accredited by OTHM is to provide learners with the knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management. Program Overview: Level 5 Diploma in Accounting and Business Key Highlights of Level 5 Diploma in Accounting and Business qualification are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist Available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn This Level 5 Diploma in Accounting and Business qualification will help you get knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management. Who is this course for? Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Sexual harassment is a critical issue facing modern workplaces, and unfortunately, it remains pervasive. In a UK-based study, it was found that nearly one in three employees have witnessed or experienced sexual harassment in their professional settings. Our Sexual Harassment Training for Managers and Supervisors bundle is specifically designed to combat this issue, addressing everything from the fundamentals of what constitutes sexual harassment to the procedures and measures required to tackle it effectively. For any professional aiming to create a respectful and inclusive workplace environment, understanding and addressing sexual harassment is non-negotiable. This training not only equips learners with the knowledge but also the resources they need to ensure a safe, respectful, and dignified workplace for all. Enrol today to lead a safe work culture and set the gold standard for professional conduct. Learning Outcomes: Understand the foundational concepts and definitions related to sexual harassment. Differentiate between various types of sexual harassment prevalent in workplaces. Develop skills to recognise subtle and overt signs of harassment in a work environment. Gain knowledge on establishing and implementing anti-harassment policies and procedures. Learn effective strategies to address and prevent sexual harassment situations. Understand the importance and role of managers in fostering a harassment-free workplace. Why Choose Our Sexual Harassment Training for Managers and Supervisors Course: Get instant access to this Sexual Harassment Training for Managers and Supervisors course. Learn Sexual Harassment Training for Managers and Supervisors from anywhere in the world Sexual Harassment Training for Managers and Supervisors is affordable and simple to understand Sexual Harassment Training for Managers and Supervisors is entirely online, interactive lesson with voiceover audio Lifetime access to the Sexual Harassment Training for Managers and Supervisors course materials Sexual Harassment Training for Managers and Supervisors comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 course: Module 01: What is Sexual Harassment? Module 02: Types of Sexual Harassment Module 03: Recognising Sexual Harassment in the Workplace Module 04: Policies and Procedures Module 05: How to Deal with Sexual Harassment in the Workplace? Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals. Team leaders. Business owners. Managers and supervisors. Employee relations specialists. All workplace leaders. Requirements Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 No prior background or expertise is required. Career path HR Manager Compliance Officer Team Leader Department Supervisor Training Specialist Policy Developer Certificates CPDQS Accredited Certificate Digital certificate - Included Sexual Harassment in the Workplace Awareness Training for Managers and Supervisors Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.