17116 Manager courses

Description: This fantastic diploma in restaurant and food management course is designed for the individuals who are looking for a change in their career. People who are already into this industry but are willing to enhance their skills and wish to undertake further training. This course will provide you with a comprehensive introduction to main sectors of the service industry. It will also teach you about the different types of food and beverage products, host responsibilities, catering utilities and kitchen commodities. Who is the course for? This course is for the people who are willing to take restaurant and food management as their future career. People already working in this field are willing to gain further training or enhance their skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Catering business Hotel manager Banquet service Food and beverage operator Event and meeting planner Restaurant administration. Diploma in Restaurant and Food Management - Updated Version Introduction to Hospitality Management 00:21:00 An Overview of Hotel Industry 00:15:00 Restaurant Industry 00:32:00 Restaurant Leadership and Management 00:22:00 The Process of Selection and Recruitment in the Hospitality Industry 00:18:00 The Process of Development and Training in the Hospitality Industry 00:21:00 Management of Front Office Operations 00:16:00 Management of Food and Beverage Operations 00:17:00 Food Safety - An Introduction 00:26:00 Supervision of Food Safety 00:34:00 Food Safety Legislation 00:31:00 Food Safety Management System 00:41:00 Food Safety Management Tools 00:27:00 Contamination Hazards 00:26:00 Controlling Contamination 00:36:00 Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Food Poisoning (Non-Bacterial) 00:29:00 Personal Hygiene 00:27:00 Food Premises and Equipment: The Design and Construction 00:30:00 Pest Management 00:27:00 Food Safety Training for the Staff 00:15:00 Diploma in Restaurant and Food Management - Old Version Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Restaurant and Food Management 00:20:00 Final Exam Final Exam- Diploma in Restaurant and Food Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

🌟 Unlock the Power of Communication with Our Mailing List Course! 🌟 Are you ready to elevate your outreach game and connect with your audience in a way that truly resonates? Introducing our comprehensive 'Mailing List' course - the ultimate key to mastering the art of effective communication through email. 🚀 🌐 Why Mailing List Matters: In a world inundated with digital noise, establishing a direct line of communication with your audience is paramount. Email remains a powerful and personal tool, allowing you to engage, inform, and inspire with precision. Our Mailing List course is designed to equip you with the skills and knowledge needed to harness the full potential of this dynamic medium. 🚀 Key Benefits: Optimized Outreach: Learn the secrets of crafting compelling email campaigns that cut through the clutter and resonate with your target audience. Building Strong Connections: Discover strategies for cultivating genuine relationships with your subscribers, fostering brand loyalty and trust. Conversion Magic: Uncover the art of crafting persuasive emails that drive action, turning leads into loyal customers. Data-Driven Decisions: Dive into analytics and metrics to understand the performance of your campaigns, enabling you to refine your strategies for maximum impact. Automation Mastery: Streamline your workflow by mastering email automation, saving time and ensuring a consistent and timely connection with your audience. 🎯 Who is This For? Entrepreneurs: If you're a business owner looking to boost your brand's online presence and engagement, this course is tailor-made for you. Marketers: Sharpen your marketing toolkit with the latest techniques in email outreach, making your campaigns more effective and measurable. Content Creators: Bloggers, writers, and content creators can enhance their reach by learning to leverage email as a powerful distribution channel. Small Business Owners: Whether you run a local business or an online store, our Mailing List course will empower you to connect with your audience on a personal level, driving customer loyalty. 🚀 Career Path: Embarking on this Mailing List course opens doors to a myriad of exciting opportunities in the digital landscape: Email Marketing Specialist: Become an expert in crafting and implementing high-performing email campaigns for businesses. Digital Marketing Manager: Lead the charge in developing comprehensive digital marketing strategies, with a focus on effective email communication. Content Strategist: Integrate email as a key component of your content strategy, creating cohesive and engaging messaging across various platforms. Entrepreneurial Ventures: Armed with the skills to connect directly with your audience, consider launching your own business or consultancy to help others optimize their email marketing efforts. 🎓 Enroll Today and Transform Your Communication Strategy! Don't miss out on the chance to revolutionize your outreach game! Our Mailing List course provides the tools and knowledge you need to navigate the evolving landscape of email communication. 🌐️ Ready to take the first step towards email mastery? Enroll now and unlock a world of possibilities! 🚀🌟 Course Curriculum Curriculum Curriculum 00:00 Module 1-Mailing List Mailing List 00:00 Module 2-Counting Profits Counting Profits 00:00 Module 3-Creating Your Own E-zine Creating Your Own E-zine 00:00 Module 4-Decide the Theme Decide the Theme 00:00 Module 5-Formatting Your E-zine Formatting Your E-zine 00:00 Module 6-Writing Your E-zine Writing Your E-zine 00:00 Module 7-Building Your Mailing Lists Building Your Mailing Lists 00:00 Module 8-Auto Responder and Capture page Auto Responder and Capture page 00:00 Module 9-Advertisement Advertisement 00:00 Module 10-Getting Targeted Subscribers Getting Targeted Subscribers 00:00

Overview In an age when everyone's either launching a startup or working in one, it's crucial to understand the true essence of how to make startups work and also the responsibilities of the driver behind it - the entrepreneur. This comprehensive course from Compete High aims to make you ready to plan your first startup or scale your existing ones - from naming it to making it a brand to your target audience! The self-paced online learning methodology of this Entrepreneurship course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning them by heart. Some of the key skills gained from these lessons are as follows: Market Research and Competitive Analysis Brand Name Registration, Licensing & Protection Formulating Business Plans Financing & Budgeting Branding and Marketing The course materials are prepared with consultation from the experts of this field and all the information on Entrepreneurship is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates of the startup ecosystem throughout the world. On top of that, you have the opportunity to receive a certificate after successfully completing the course! So, instead of searching for hours, enrol right away on this Entrepreneurship course from Compete High and accelerate your career on the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? We wholeheartedly believe that the skills and knowledge related to entrepreneurship are not limited to the people looking to launch startups, rather they're beneficial to people from all walks of life. Having said that, anyone falling into any of the below categories will gain the most from this comprehensive online course: Anyone looking for the basics of how a startup works and how to build one from scratch, Jobseekers in an up-and-coming startup, Anyone with a ground knowledge/intermediate expertise of being an entrepreneur, Anyone looking for a certificate of completion on doing an online training on entrepreneurship, Business students, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity in this topic.   Career Path Tying the learning outcomes of this course solely to some random careers hugely undermines the scope it covers. If you do successfully start your own startup after completing this course, the learning & earning potential is endless. Also, if you join a startup as a - C-Suite Executive Manager Team Leader Advisor Executive/Officer After finishing this course, you'll get handsome payments varying upon the job role and the niche. So, join this course, and rest assured that you're in for a massive career boost ahead! Course Curriculum Module 01 - Preparing for Startup Preparing for Startup 00:00 Module 02 - Choose the Best Structure for Your Business Choose the Best Structure for Your Business 00:00 Module 03 - Name Your Business Name Your Business 00:00 Module 04 - Preparing a Business Plan Preparing a Business Plan 00:00 Module 05 - Financing Your Business Financing Your Business 00:00 Module 06 - Pick Your Business Location Pick Your Business Location 00:00 Module 07 - Registering and Licensing Your Business Registering and Licensing Your Business 00:00 Module 08 - Laws and Legal Factors Laws and Legal Factors 00:00 Module 09 - Insurance and Bank Account for Your Business Insurance and Bank Account for Your Business 00:00 Module 10 - Branding and Marketing Branding and Marketing 00:00

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. Students should be experienced professionals with solid knowledge of servers, storage, networking and virtualization. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. The Veeam© Availability Suite? v11: Configuration and Management training course is a three-day, technical deep dive focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v11 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Additional course details: Nexus Humans Veeam Availability Suite v11: Configuration and Management (VASv11CM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Veeam Availability Suite v11: Configuration and Management (VASv11CM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks The Veeam© Availability Suite? v11: Configuration and Management training course is a three-day, technical deep dive focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v11 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. This course is based on Veeam Availability Suite v11. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE Configuration backup Locate, migrate or restore backup configuration Additional course details: Nexus Humans VASCM-11 Veeam Availability Suite v11: Configuration and Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VASCM-11 Veeam Availability Suite v11: Configuration and Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management. An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change. This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project. Understand the importance of the 'people side' of change 8 'Golden Rules' of change management - overview How to create a simple but effective change plan Adoption Benefits of good change management 1 Introduction Objectives and agenda People and projects - why is it important? The Change Curve - the emotional side of change 2 8 'Golden Rules' of change management - including... Role of the sponsor Communication Resistance to change 3 Change plan Elements of a change plan Change impact assessment Alignment with the project plan 4 Adoption Who owns the change? The vital role of the manager Feedback and action loops 5 Benefits Estimating the costs / benefits 6 Next steps Summary of key learning points Reflection on next steps 7 Close

The Property Development and Management Mini Bundle is your key to unlocking opportunities in property management, development, and financial oversight. Tailored with employer needs in mind, it includes critical skills in Finance, MS Excel, Sage, Business Analysis, and Compliance to make you a top candidate in property and asset management sectors. Description Property development and management requires more than just an eye for buildings—it demands financial acuity. Strong Finance skills are the backbone of successful property projects, helping you manage budgets, forecast cash flow, and evaluate investments confidently. A powerful tool in your arsenal is MS Excel. Employers expect property professionals to handle complex spreadsheets, data tracking, and financial modeling with ease. Mastering MS Excel boosts your productivity and accuracy in day-to-day operations. Financial software proficiency is critical, and that’s where Sage shines. Knowledge of Sage allows you to manage accounts, payroll, and compliance efficiently, making you a valuable hire for property firms relying on streamlined software solutions. With Business Analysis, you gain the ability to assess property markets, tenant needs, and operational workflows, enhancing your strategic decision-making. Employers prize candidates who apply Business Analysis to optimize property portfolios and manage risks. Compliance is non-negotiable in property management. The Compliance skills you acquire will ensure you understand and implement legal and regulatory standards, a must for protecting assets and maintaining good standing with authorities. This bundle—covering Finance, MS Excel, Sage, Business Analysis, and Compliance—positions you as a versatile and reliable property professional ready for today’s job market. FAQ Q: What roles does this bundle target? A: Property manager, development analyst, asset manager, financial controller, and compliance officer roles—all requiring Finance, MS Excel, Sage, Business Analysis, and Compliance expertise. Q: Is software experience necessary before starting? A: No, the bundle supports learners at all levels to build proficiency in Sage and MS Excel alongside key analytical skills. Q: How does this bundle enhance my career prospects? A: By equipping you with critical, job-ready skills in finance, analysis, software, and regulation relevant to property development and management sectors.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

The Level 3 Diploma in Carpentry & Joinery (Woodwork) Course holds significant importance in the modern world as it equips individuals with essential skills to meet the ongoing demand for skilled craftsmen in the UK. With construction projects on the rise, there's a consistent need for qualified carpenters and joiners across various sectors, from residential to commercial construction. This diploma provides comprehensive training in carpentry & Joinery techniques and principles, and woodworking fundamentals, preparing students for a range of job opportunities. In the UK, carpenters and joiners earn an average salary of £25,000 to £40,000 per year, with potential for higher earnings based on experience and specialization. Despite fluctuations in the construction industry, the demand for skilled carpenters and joiners remains steady, ensuring a stable employment outlook. Moreover, with advancements in sustainable construction practices and the emphasis on quality craftsmanship, the relevance of carpentry & joinery skills is expected to endure, making this diploma an invaluable asset for those seeking rewarding careers in the construction sector. Key Features This Level 3 Diploma in Carpentry & Joinery (Woodwork) Course Includes: This Diploma in Carpentry & Joinery Course is CPD QS Certified Free Certificate from Reed CIQ Approved Diploma in Carpentry & Joinery Course Developed by Specialist Lifetime Access Course Curriculum Level 3 Diploma in Carpentry & Joinery (Woodwork) Course: Module 01: Carpentry Fundamentals Module 02: Tools: Inspection and Application Module 03: Construction Materials Overview Module 04: Fastening Techniques and Bonding Agents Module 05: Carpentry Flooring Structures Module 06: Framework for Walls Module 07: Roofing Framework and Exterior Coverings Module 08: Exterior Windows and Doors Module 09: Carpentry Crafting Stairs Module 10: Concrete Techniques and Construction Learning Outcomes Level 3 Diploma in Carpentry & Joinery (Woodwork) Course: Carpentry Fundamentals: Demonstrate proficiency in basic carpentry techniques for woodworking projects. Carpentry Tools Inspection and Application: Identify and apply appropriate tools for carpentry tasks with precision. Construction Materials Overview: Understand properties and applications of various construction materials in Carpentry. Fastening Techniques and Bonding Agents: Master effective fastening methods and bonding agents for durable Carpentry & joinery structures. Flooring Structures: Construct stable and aesthetically pleasing wooden flooring structures proficiently. Carpentry Crafting Stairs: Design and build functional, secure, and visually appealing staircases proficiently. Certification After completing this Level 3 Diploma in Carpentry & Joinery (Woodwork) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Level 3 Diploma in Carpentry & Joinery (Woodwork) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Carpentry & Joinery (Woodwork). Moreover, this course is ideal for: Enthusiasts seeking hands-on expertise in carpentry & joinery. Construction industry professionals looking to enhance carpentry & joinery skills. DIY homeowners eager to master carpentry & joinery for home improvement projects. Individuals aspiring to become skilled woodworkers and carpentry. Tradespeople aiming to broaden their knowledge in carpentry & joinery. Requirements There are no requirements needed to enrol into this Level 3 Diploma in Carpentry & Joinery (Woodwork)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Diploma in Carpentry & Joinery (Woodwork) course. Career path After finishing this Carpentry & Joinery course you will have multiple job opportunities waiting for you. Some of the Job sectors of Carpentry & Joinery are: Flooring Installer - £20K to 40K/year. Concrete Formwork Carpenter - £20K to 40K/year Carpenter - £22K to 36K/year Joiner - £20K to 34K/year Construction Supervisor - £25K to 45K/year Site Manager - £30K to 50K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00