17052 Manager courses

Managing Project Scope: In-House Training Although scope is just one part of a project's competing constraints, it has a direct bearing on your project's cost and schedule outcomes. In this course, you will explore and practice straightforward, specific tools and techniques required to effectively manage scope at each phase of the project life cycle. You will also discover common pitfalls and best practices that can significantly hinder or foster the probability of project success. Although scope is just one part of a project's competing constraints, it has a direct bearing on your project's cost and schedule outcomes. So effectively managing project scope is critical, requiring constant vigilance and discipline throughout the entire project life cycle. This especially includes the avoidance of scope creep, a major challenge to deliver successful projects. In this course, you will explore and practice straightforward, specific tools and techniques required to effectively manage scope at each phase of the project life cycle. You will also discover common pitfalls and best practices that can significantly hinder or foster the probability of project success. What you Will Learn At the end of this program, you will be able to: Recognize the relationships among project management deliverables, scope management, stakeholders, and project success Explain the spectrum of interactive processes and documentation impacting scope during the project life cycle Generate an inventory of common pitfalls and best practices during scope management phases Create and develop realistic deliverables reflecting critical phases of scope management, based on a real-world case study Foundation Concepts What is project scope? Project scope management Progressive elaboration and project life cycle Stakeholder management and communication Progressive Elaboration of Scope Progressive elaboration and SDLC example Elaboration process before project initiation Elaboration process after project initiation Developing the WBS, requirements document, & PSOW Monitoring and Controlling Scope Why project control? Project control process & the PM role Control scope Validate scope Project Closeout Project closure overview Close project or phase & scope management Evaluation and lessons learned

Course Overview This advanced-level Project Management Level 7 course offers comprehensive training designed to develop strategic thinking, leadership acumen, and organisational proficiency. Covering the essential principles of professional project delivery, the course aligns with international frameworks such as PMBOK and PMI standards, giving learners a solid foundation in high-level project management methodologies. From global project execution to risk and quality management, participants will gain the skills to oversee complex initiatives, manage cross-functional teams, and navigate dynamic business environments. Emphasis is placed on critical areas such as change management, performance evaluation, and crisis response. By the end of the course, learners will be prepared to assume leadership roles in project-driven environments across diverse industries, demonstrating competency in managing time, resources, stakeholders, and strategic outcomes with confidence and clarity. Course Description This Level 7 course delves into advanced project management theories and practices, equipping learners with essential knowledge across the entire project lifecycle. Starting with foundational concepts and extending to global project frameworks, the curriculum includes modules on time, resource, and quality management, along with strategic planning, communication, and procurement. Learners will explore techniques for managing stress, conflict, and team performance, while also developing crisis response strategies and resilience planning. A strong focus is placed on leadership and stakeholder engagement, enabling participants to drive results through effective coordination and planning. Each module is structured to build critical thinking and decision-making capabilities suited for high-level responsibilities. By engaging with industry-relevant case studies and strategic planning exercises, learners will graduate with the insight required to lead organisational change, oversee multifaceted projects, and ensure long-term success within both public and private sectors. Course Modules: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management (See full curriculum) Who is this course for? Individuals seeking to progress into senior-level project roles. Professionals aiming to formalise their project management expertise. Beginners with an interest in leadership and organisational management. Team leaders or coordinators aspiring to manage large-scale projects. Career Path Project Manager Programme Director Business Change Manager Risk and Compliance Officer Operations Manager Strategic Planning Consultant Procurement and Contracts Manager Portfolio Manager Crisis and Resilience Coordinator

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Asbestos Awareness Training is indispensable in today's world due to the pervasive presence of asbestos in various structures and the associated health risks. With the widespread use of asbestos-containing materials in construction, plumbing, and insulation, understanding its dangers is paramount for safeguarding public health and safety. This Asbestos Awareness training is crucial as it educates individuals about identifying asbestos-containing materials, the associated health risks, and proper handling procedures to mitigate exposure. In the UK, where stringent regulations govern asbestos management, there's a burgeoning demand for certified asbestos awareness professionals across industries. With an average annual salary ranging from £25,000 to £35,000, acquiring expertise in asbestos awareness not only opens doors to lucrative job opportunities but also contributes to a safer work environment. Furthermore, completing an asbestos awareness course offers several advantages, including compliance with regulatory requirements, reducing liability for employers, and enhancing one's resume with valuable skills in occupational health and safety. In a world where asbestos remains a significant concern, investing in asbestos awareness training is essential for individuals seeking to thrive in diverse occupational settings while prioritizing the well-being of themselves and others. Key Features: This Asbestos Awareness Training Course Includes: This Asbestos Awareness Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Asbestos Awareness Training Course Module 01: Understanding Asbestos Module 02: Identification of Asbestos Module 03: Legal Aspects of Asbestos Module 04: Factors Influencing Asbestos Risk Module 05: Surveys and Risk Evaluation Module 06: Promoting Asbestos Awareness and Ensuring Safety Module 07: Proper Disposal of Asbestos-Containing Waste (ACW) Module 08: Addressing Accidental of ACMs and Managing Emergencies Learning Outcomes: Recognize asbestos hazards, demonstrating understanding in occupational and environmental contexts. Apply identification techniques for asbestos materials, ensuring safe handling and awareness. Analyse legal frameworks concerning asbestos, incorporating compliance measures in various scenarios. Assess factors influencing asbestos risk, adopting preventive measures for different situations. Conduct surveys and evaluate risks, demonstrating proficiency in asbestos risk management. Promote awareness, ensuring safety in asbestos-related activities, emphasizing preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Asbestos Awareness Training course is ideal for: Construction workers and supervisors Health and safety professionals Building inspectors and surveyors Environmental management personnel Facilities and maintenance staff Career path After finishing this Asbestos Awareness Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Asbestos Awareness Training are: Asbestos Surveyor Health and Safety Officer Environmental Compliance Specialist Building Inspector Construction Site Manager Waste Management Coordinator Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn all the secrets woven into the Purpose and Principles of the UK GDPR, where the story begins. It's not just about compliance; it's a narrative that unfolds the essence of safeguarding personal data, a journey into the very fabric of digital ethics. As you navigate the Legal Foundations of GDPR, you'll witness the emergence of rules and regulations that act as silent guardians, shaping the landscape of data protection. Key Features This UK General Data Protection Regulation (GDPR) Training Course Includes: CPD QS Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access UK General Data Protection Regulation (GDPR) Training Dive into the Governance of GDPR, where the plot thickens with insights into the intricate web of policies and structures governing the digital realm. Picture yourself as the guardian of information, armed with knowledge that transcends mere legality. The plot further deepens with Exemptions to GDPR, revealing the exceptions that add complexity to the tale. Finally, as the story unfolds into the realms of International Transactions and National Security, you become the protagonist navigating the global intricacies of data flow and safeguarding against unseen threats. Join us and become the master of your data destiny, shaping a future where privacy is paramount. Course Curriculum UK General Data Protection Regulation (GDPR) Training : Module 01: Objectives and Principles of the UK GDPR Module 02: Legal Foundations Underpinning GDPR Module 03: Governance in the Context of GDPR Module 04: Safeguarding Personal Data Module 05: Exceptions to GDPR Compliance Module 06: International Transactions and National Security Learning Outcomes UK General Data Protection Regulation (GDPR) Training Course: Explain the core principles and objectives of the UK GDPR. Demonstrate comprehensive knowledge of the legal foundations underpinning GDPR. Apply effective governance structures for GDPR compliance within organisations. Implement strategies to protect personal data in accordance with GDPR. Identify and comprehend exemptions to GDPR regulations appropriately. Evaluate and manage GDPR implications in international transactions and national security. Certification After completing this UK General Data Protection Regulation (GDPR) Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? UK General Data Protection Regulation (GDPR) Training Data protection officers and compliance professionals Legal professionals specialising in data protection IT professionals involved in data security Business executives responsible for GDPR compliance Anyone seeking an in-depth understanding of UK GDPR Career path UK General Data Protection Regulation (GDPR) Training Data Protection Officer Compliance Manager Privacy Consultant Information Security Analyst Legal Counsel specialising in Data Protection Risk and Governance Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn all the secrets woven into the Purpose and Principles of the UK GDPR, where the story begins. It's not just about compliance; it's a narrative that unfolds the essence of safeguarding personal data, a journey into the very fabric of digital ethics. As you navigate the Legal Foundations of GDPR, you'll witness the emergence of rules and regulations that act as silent guardians, shaping the landscape of data protection. Key Features This UK General Data Protection Regulation (GDPR) Training Course Includes: CPD Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access UK General Data Protection Regulation (GDPR) Training Dive into the Governance of GDPR, where the plot thickens with insights into the intricate web of policies and structures governing the digital realm. Picture yourself as the guardian of information, armed with knowledge that transcends mere legality. The plot further deepens with Exemptions to GDPR, revealing the exceptions that add complexity to the tale. Finally, as the story unfolds into the realms of International Transactions and National Security, you become the protagonist navigating the global intricacies of data flow and safeguarding against unseen threats. Join us and become the master of your data destiny, shaping a future where privacy is paramount. Course Curriculum UK General Data Protection Regulation (GDPR) Training : Module 01: Objectives and Principles of the UK GDPR Module 02: Legal Foundations Underpinning GDPR Module 03: Governance in the Context of GDPR Module 04: Safeguarding Personal Data Module 05: Exceptions to GDPR Compliance Module 06: International Transactions and National Security Learning Outcomes UK General Data Protection Regulation (GDPR) Training Course: Explain the core principles and objectives of the UK GDPR. Demonstrate comprehensive knowledge of the legal foundations underpinning GDPR. Apply effective governance structures for GDPR compliance within organisations. Implement strategies to protect personal data in accordance with GDPR. Identify and comprehend exemptions to GDPR regulations appropriately. Evaluate and manage GDPR implications in international transactions and national security. Certification After completing this UK General Data Protection Regulation (GDPR) Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? UK General Data Protection Regulation (GDPR) Training Data protection officers and compliance professionals Legal professionals specialising in data protection IT professionals involved in data security Business executives responsible for GDPR compliance Anyone seeking an in-depth understanding of UK GDPR Career path UK General Data Protection Regulation (GDPR) Training Data Protection Officer Compliance Manager Privacy Consultant Information Security Analyst Legal Counsel specialising in Data Protection Risk and Governance Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Understanding Display Merchandising is crucial in today's retail landscape. This course delves into the art of Merchandising, covering fundamental techniques like Retail Space Arrangements, External Aesthetics, and Interior Design tailored for retail environments. Mastery of these skills not only enhances your ability to create compelling visual displays but also boosts your employability in the UK job market, where Merchandising professionals are in high demand. According to recent data, jobs in this sector are growing by 5% annually, underscoring its importance. Learning these techniques opens doors to careers with competitive salaries, typically ranging from £20,000 to £35,000 per annum, depending on experience and location. Whether you aspire to work in fashion, home decor, or any retail sector, proficiency in Merchandising ensures you stand out. It equips you to strategically showcase products, drive sales, and innovate in visual presentation-skills applicable both professionally and in daily life, making you indispensable in the evolving retail industry landscape. Key Features: CPD Certified Display Merchandising Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Visual Merchandising Fundamentals Module 02: Retail Space Arrangements Module 03: External Aesthetics Module 04: Interior Design for Retail Environments Module 05: Artistry of Mannequins in Visual Presentation Module 06: Presentation Fixtures in Visual Merchandising Learning Outcomes: Grasp visual merchandising fundamentals for compelling retail display strategies. Master the art of arranging retail spaces to enhance customer engagement. Understand the impact of external aesthetics on storefront appeal and allure. Apply interior design principles to create captivating retail environments. Showcase creativity through the effective use of mannequins in visual presentations. Develop expertise in choosing and arranging presentation fixtures for optimal merchandising. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Display Merchandising course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Display Merchandising. Moreover, this course is ideal for: Retail professionals seeking to enhance display and merchandising skills. Visual merchandisers aiming to refine and expand their expertise. Entrepreneurs interested in creating visually appealing retail environments. Small business owners looking to optimize their store layout and presentation. Individuals aspiring to enter the field of visual merchandising and retail design. Requirements There are no requirements needed to enrol into this Display Merchandising course. We welcome individuals from all backgrounds and levels of experience to enrol into this Display Merchandising course. Career path After finishing this Display Merchandising course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Display Merchandising are: Visual Merchandiser - £20K to 35K/year. Retail Space Planner - £25K to 40K/year. Store Designer - £22K to 38K/year. Visual Display Manager - £24K to 42K/year. Retail Interior Designer - £26K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the essentials of mortgage advising with our comprehensive Mortgage Advice Essentials course. Ideal for aspiring mortgage advisors, financial professionals, and those looking to deepen their knowledge of the mortgage industry.

Description: Organizations perform way better when their people are engaged, motivated, and yes, talented. Keeping your employees in the right track at the right time can yield wonders for your company. This Talent Management Course will provide you will all the information that will help you keep the right people ready. In this course, you will learn the basics like talent management, performance enhancing and succession planning. Also, you will learn about creating a talent management plan which will help you identify, assess, review, develop strategy and evaluate the benefits and fallbacks. Learning Outcomes: Exploit the multifaceted aspects of talent management in their respective organization Relate the competence needed for managing high potential candidates Identify as well as grow talents for your organization Analyse the strategies of competency-based management Apply the language for talent management Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Talent Management Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Talent Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Understanding Talent Management 00:15:00 Understanding Performance Management 00:15:00 Understanding Succession Planning 01:00:00 Creating a Talent Management Plan 00:15:00 About Competency-Based Programs 00:15:00 Identifying Talent 00:30:00 Bring on Bench Strength 01:00:00 Conducting Talent Assessments to Create a Talent Profile 00:30:00 Keeping People Interested 00:15:00 Talent Review Meetings 00:15:00 Show Me the Money! 00:15:00 Communicating with High Potentials 00:15:00 Development Strategies 00:30:00 Reality Check! 00:30:00 Fostering Engagement 00:15:00 Evaluating the Plan 00:30:00 Mock Exam Mock Exam- Talent Management Course 00:20:00 Final Exam Final Exam- Talent Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a thrilling aerial adventure with our Drone Photography Essentials course! 🚁📸