16893 Manager courses

Get a framework for picking stocks, identifying winners and how to reject losers, and judge a company's investment merits.

Register on the Quick Business Improvement today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Quick Business Improvement is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Introduction Introduction 00:03:00 The Fundamentals of Quick Business Improvement The Fundamentals of Quick Business Improvement 00:13:00 The Process of Delivering a Quick Business Improvement The Overall Process 00:08:00 Step 1: Plan-alyse 00:07:00 Step 2: Map out 00:05:00 Step 3: RCA 00:04:00 Step 4: Solutions 00:05:00 Step 5: Build case 00:06:00 Step 6: Present case 00:05:00 Step 7: Implement solutions 00:04:00 Step 8: Review 00:06:00 Case Study Case study 00:07:00 Close Out Close out 00:06:00 Assignment Assignment - Quick Business Improvement 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Are you a dog lover who dreams of turning your passion into a rewarding career? Imagine waking up every day to wagging tails, joyful barks, and the knowledge that you're making a difference in the lives of both pets and their owners. Welcome to our Dog Walking and Canine Caretaking Essentials course, where your journey to becoming a canine care expert begins! According to Cambridge Institute of Dog Behaviour & Training (CIDBT) salaries can vary significantly, from £20,000 per year to well over £100,000per year depending on qualification, experience, location and other factors. Don't miss out on this opportunity to transform your love for dogs into a fulfilling and lucrative career. Enrol in our Dog Walking and Canine Caretaking Essentials course today and take the first step towards a future filled with happy tails and joyful adventures! Key Features This Dog Walking and Canine Caretaking Essentials: This Dog Walking Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Dog Walking and Canine Caretaking Essentials: Module 01: Pet Care in the UK Module 02: Understanding Canines & Pups Module 03: Guidelines for Dog Walking Module 04: Safety Measures for Pet Caretakers Module 05: Establishing Your Personal Pet Care Venture Module 06: Managing of Your Pet Care Enterprise Learning Outcomes After completing this Dog Walking and Canine Caretaking Essentials Course, you will be able to: Apply UK-specific pet care regulations to ensure legal and ethical practices. Recognize canine behaviour, tailoring care strategies to individual dogs and puppies. Execute safe dog walking practices adhering to established guidelines for effectiveness. Implement safety protocols, ensuring the well-being of pets under your care. Develop a personalised business plan for initiating a successful pet care venture. Manage and sustain a pet care enterprise, integrating efficient operational strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog Walking and Canine Caretaking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Dog Walking and Canine Caretaking. Moreover, this course is ideal for: Aspiring dog walking and canine caretaking seeking comprehensive knowledge in UK-specific pet care practices. Dog enthusiasts wanting to understand and manage canine behaviour effectively. Individuals eager to explore entrepreneurship within the pet care industry. Pet owners desiring to enhance their pet care knowledge and skills. Anyone considering a career in the UK's thriving pet care sector. Requirements There are no requirements needed to enrol into this Dog Walking and Canine Caretaking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Dog Walking and Canine Caretaking course. Career path After finishing this Dog Walking and Canine Caretaking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Dog Walking and Canine Caretaking are: Pet Care Consultant Dog Walking and Canine Exercise Specialist Pet Care Business Owner Canine Behaviour Analyst Pet Care Safety Inspector Pet Care Enterprise Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Construction and bricklaying are age-old professions that have literally built the world around us. Every building, home, and structure is a testament to the skills and craftsmanship of dedicated workers in this industry. In the UK job market, there's a soaring demand for versatile construction workers and handypersons as infrastructure projects continue to burgeon. With job demand rising by a considerable percentage annually and salary ranges spanning between £22,000 to £40,000 per annum, there's never been a better time to embark on this career. Our Construction: Handyperson and Bricklaying bundle course will teach you the essential skills and knowledge you need to succeed in these roles. You will learn about bricklaying techniques, construction safety, and a variety of handyman skills, including electrical work, plumbing, carpentry, and basic maintenance. This course is perfect for anyone looking to start a new career in construction or who wants to improve their skills and knowledge in this field. It is also ideal for those interested in starting their own handyman business. Join us and lay the first brick to your success! This Construction: Handyperson and Bricklaying Bundle Includes Course 01: Bricklaying Course Course 02: Handyperson/Handyman Course Course 03: Construction Safety Course Course 04: Lone Worker Safety Course Construction: Handyperson and Bricklaying Bundle Learning Outcomes: Understand core principles of bricklaying and construction. Grasp key construction safety regulations and practices. Comprehend the intricacies of lone worker safety. Learn tools and techniques specific to handyperson roles. Master basics of electrical work, plumbing, and carpentry. Acquire insights into starting a handyperson business. Evaluate risks and control measures in construction scenarios. So, enrol in our Construction: Handyperson and Bricklaying bundle now! Elevate your construction career with our comprehensive course bundle. Gain expertise in Bricklaying and Handyperson skills while mastering essential Construction and Lone Worker Safety protocols. Equip yourself with the knowledge to excel and stay safe on the job. Start your journey to becoming a top construction professional today Course Curriculum Course 01: Bricklaying Course Introduction to Bricklaying Tools of Bricklaying Bonding of Bricklaying Basic Techniques of Bricklaying Constructing Walls Basic Joint Finishes Building Curved Arches Building Curved Brickwork and Defects and Maintenance of Bricklaying Course 02: Handyperson/Handyman Course Introduction to Handyperson Basic Tools and Equipment Electrical Work Plumbing Skills Appliances General Carpentry Basic Maintenance Skills Walls and Floors Painting and Decorating Drilling, Tiling and Welding Construction Projects Health and Safety at Work Starting Own Business for Handyperson Course 03: Construction Safety Course Health and Safety at Work and the Laws Site Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Managing for Health and Safety Introduction and Basics Safety Precautions Electrical Incidents Reducing and Controlling Risks Introduction, Regulations and Duties Assessment and Prevention of the Risks Work at Height Equipment Working in Confined Spaces and the Laws Risk Assessment Control Measures Emergency Procedures Course 04: Lone Worker Safety Course Basics of Lone Working Lone Worker's Safety Laws Risk Assessment Safe Working System for Lone Working Conflict Avoidance and Resolution Reporting and Recording Incidents Physical and Mental Well-being First Aid and Workplace Safety for Lone Workers CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction and bricklaying course is beneficial for: Aspiring construction workers Experienced professionals seeking skill expansion Career changers entering construction Construction supervisors improving safety practices DIY enthusiasts wanting professional skills Lone workers need safety training Requirements Enrolling in this Construction: Handyperson and Bricklaying course requires a basic understanding of the English Language and an internet connection. Career path The Construction: Handyperson and Bricklaying course will enhance your knowledge and confidence in exploring opportunities in various sectors. Bricklayer: £30,000 to £40,000 per year. Construction Manager: £40,000 to £70,000 per year. Quantity Surveyor: £30,000 to £60,000 per year. Building Inspector: £25,000 to £45,000 per year. Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included 4 CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside the UK: £9.99 each

Are you looking to enhance your Equality, Diversity and Inclusion skills? If yes, then you have come to the right place. Our comprehensive course on Equality, Diversity and Inclusion will assist you in producing the best possible outcome by mastering the Equality, Diversity and Inclusion skills. The Equality, Diversity and Inclusion course is for those who want to be successful. In the Equality, Diversity and Inclusion course, you will learn the essential knowledge needed to become well versed in Equality, Diversity and Inclusion. Our Equality, Diversity and Inclusion course starts with the basics of Equality, Diversity and Inclusion and gradually progresses towards advanced topics. Therefore, each lesson of this Equality, Diversity and Inclusion course is intuitive and easy to understand. Why would you choose the Equality, Diversity and Inclusion course from Compliance Central: Lifetime access to Equality, Diversity and Inclusion course materials Full tutor support is available from Monday to Friday with the Equality, Diversity and Inclusion course Learn Equality, Diversity and Inclusion skills at your own pace from the comfort of your home Gain a complete understanding of Equality, Diversity and Inclusion course Accessible, informative Equality, Diversity and Inclusion learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Equality, Diversity and Inclusion bundle Study Equality, Diversity and Inclusion in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Equality, Diversity and Inclusion Course Improve your chance of gaining in demand skills and better earning potential by completing the Equality, Diversity and Inclusion Equality, Diversity and Inclusion Curriculum Breakdown of the Equality, Diversity and Inclusion Course Module 01 : Understanding Diversity Module 02 : Understanding Stereotypes Module 03 : Breaking Down the Barriers Module 04 : Verbal Communication Skills Module 05 : Non-Verbal Communication Skills Module 06 : Being Proactive Module 07 : Coping with Discrimination Module 08 : Dealing with Diversity Complaints as a Person Module 09 : Dealing with Diversity Complaints as a Manager Module 10 : Dealing with Diversity Complaints as an Organization CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Equality, Diversity and Inclusion course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Equality, Diversity and Inclusion. It is also great for professionals who are already working in Equality, Diversity and Inclusion and want to get promoted at work. Requirements To enrol in this Equality, Diversity and Inclusion course, all you need is a basic understanding of the English Language and an internet connection. Career path The Equality, Diversity and Inclusion course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Equality, Diversity and Inclusion. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Content Editor skills? If yes, then you have come to the right place. Our comprehensive course on Content Editor will assist you in producing the best possible outcome by mastering the Content Editor skills. The Content Editor course is for those who want to be successful. In the Content Editor course, you will learn the essential knowledge needed to become well versed in Content Editor. Our Content Editor course starts with the basics of Content Editor and gradually progresses towards advanced topics. Therefore, each lesson of this Content Editor course is intuitive and easy to understand. Why would you choose the Content Editor course from Compliance Central: Lifetime access to Content Editor course materials Full tutor support is available from Monday to Friday with the Content Editor course Learn Content Editor skills at your own pace from the comfort of your home Gain a complete understanding of Content Editor course Accessible, informative Content Editor learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Content Editor Study Content Editor in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Content Editor Course Content Editor Curriculum Breakdown of the Content Editor Course Module 01: Introduction to Copyediting Module 02: Primary Copyediting Procedures Module 03: Checking the Written Copy Module 04: Resources Required for a Copyeditor Module 05: Setting and Using a Style Sheet Module 06: Legal Aspects of Copyediting Module 07: Getting a Job and Career Progression Module 08: Introduction to Proofreading Module 09: The Workflow of a Proofreader Module 10: Proofreading Marks and Symbols Module 11: What to Look For During Proofreading Module 12: Basics of Grammar Module 13: Basics of Sentence Module 14: Structure of Sentence Module 15: Capitalisation and Punctuation Rules Module 16: Spelling Rules Module 17: Checking Commonly Confused Words Module 18: Professional Proofreading CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Content Editor course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Content Editor. It is also great for professionals who are already working in Content Editor and want to get promoted at work. Requirements To enrol in this Content Editor course, all you need is a basic understanding of the English Language and an internet connection. Career path The Content Editor course will enhance your knowledge and improve your confidence. Content Editor: £25,000 to £45,000 per year Copy Editor: £22,000 to £40,000 per year Proofreader: £20,000 to £35,000 per year Editorial Assistant: £18,000 to £28,000 per year Content Manager: £30,000 to £55,000 per year Publishing Editor: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Business Analysis Essentials skills? If yes, then you have come to the right place. Our comprehensive course on Business Analysis Essentials will assist you in producing the best possible outcome by mastering the Business Analysis Essentials skills. The Business Analysis Essentials course is for those who want to be successful. In the Business Analysis Essentials course, you will learn the essential knowledge needed to become well versed in Business Analysis Essentials. Our Business Analysis Essentials course starts with the basics of Business Analysis Essentials and gradually progresses towards advanced topics. Therefore, each lesson of this Business Analysis Essentials course is intuitive and easy to understand. Why would you choose the Business Analysis Essentials course from Compliance Central: Lifetime access to Business Analysis Essentials course materials Full tutor support is available from Monday to Friday with the Business Analysis Essentials course Learn Business Analysis Essentials skills at your own pace from the comfort of your home Gain a complete understanding of Business Analysis Essentials course Accessible, informative Business Analysis Essentials learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course Curriculum Breakdown of the Business Analysis Essentials Course Module 01: Introduction to Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning and Monitoring Module 05: Strategic Analysis and Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis and Management Module 10: Process Improvement with Gap Analysis Module 11: Documenting and Managing Requirements Module 12: Business Development and Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Analysis Essentials course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Analysis Essentials. It is also great for professionals who are already working in Business Analysis Essentials and want to get promoted at work. Requirements To enrol in this Business Analysis Essentials course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Analysis Essentials course will enhance your knowledge and improve your confidence. Business Analyst: £35,000 to £65,000 per year Data Analyst: £25,000 to £50,000 per year Systems Analyst: £35,000 to £65,000 per year IT Business Analyst: £40,000 to £70,000 per year Project Manager: £40,000 to £75,000 per year Management Consultant: £50,000 to £100,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Chef - Culinary Arts and Techniques Training Are you looking to enhance your Culinery Chef skills? If yes, then you have come to the right place. Our comprehensive course on Culinery Chef will assist you in producing the best possible outcome by mastering the Culinery Chef skills. The course is for those who want to be successful. In the Culinery Chef course, you will learn the essential knowledge needed to become well versed in Culinery Chef. Our course starts with the basics of Culinery Chef and gradually progresses towards advanced topics. Therefore, each lesson of this Culinery Chef course is intuitive and easy to understand. Why would you choose the Culinery Chef course from Compliance Central: Lifetime access to Culinery Chef course materials Full tutor support is available from Monday to Friday with the Culinery Chef course Learn Culinery Chef skills at your own pace from the comfort of your home Gain a complete understanding of Culinery Chef course Accessible, informative Culinery Chef learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile devic A 100% learning satisfaction guarantee with your Culinery Chef course Curriculum Breakdown of the Chef Course Module 01: Introduction to Sous Chef - Culinary Arts and Techniques Training Module 02: The Kitchen Module 03: Kitchen Hygiene Module 04: Kitchen Equipment: Large Equipment Module 05: Kitchen Equipment: Mechanical and Small Equipment Module 06: Origins of Cooking Module 07: Herbs Used in Cooking Module 08: Spices Used in Cooking Module 09: Salts and Sugars Module 10: Salads Module 11: Types of Salads Module 12: Traditional Cooking Module 13: Traditional British Recipes Module 14: Traditional French Recipes Module 15: Traditional Indian Recipes Module 16: Food Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Chef - Culinary Arts and Techniques Training The Culinery Chef course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Culinery Chef. It is also great for professionals who are already working in Culinery Chef and want to get promoted at work. Requirements Chef - Culinary Arts and Techniques Training To enrol in this Culinery Chef course, all you need is a basic understanding of the English Language and an internet connection. Career path Chef - Culinary Arts and Techniques Training The Culinery Chef course will enhance your knowledge and improve your confidence. Sous Chef: £25,000 to £35,000 per year Pastry Chef: £22,000 to £30,000 per year Head Chef: £30,000 to £45,000 per year Catering Manager: £25,000 to £40,000 per year Food Stylist: £20,000 to £30,000 per year Food Product Developer: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.