16718 Manager courses

Embark on a transformative journey to master the intricate art of Dermaplaning. 'Dermaplaning: Advanced Skincare Techniques' offers a comprehensive insight into this contemporary skincare method, from the foundational introductions to the nitty-gritty of post-treatment care. Engage with the curriculum to reveal the nuances of tool selection, client interaction, and innovating with advanced combinations, ensuring clients leave with skin that radiates confidence. Learning Outcomes Gain a foundational understanding of dermaplaning and its significance in the skincare industry. Identify and familiarise with the appropriate tools and equipment essential for the procedure. Develop an aptitude for comprehensive client assessment and tailor consultations accordingly. Perfect the methodology and intricacies involved in the dermaplaning process. Understand the importance of aftercare and establish a knowledge base of advanced treatment combinations. Why buy this Dermaplaning: Advanced Skincare Techniques? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Dermaplaning: Advanced Skincare Techniques for? Beauticians keen to expand their service offerings. Skincare enthusiasts wanting to delve deeper into advanced treatments. Cosmetologists aiming to broaden their expertise. Spa and salon owners desiring to upgrade their business offerings. Beginners in the beauty sector aiming for a competitive edge. Career path Dermaplaning Specialist: £25,000 - £35,000 Skincare Consultant: £20,000 - £30,000 Salon Manager: £28,000 - £38,000 Cosmetology Trainer: £30,000 - £45,000 Beauty Therapist: £22,000 - £32,000 Spa Treatment Coordinator: £24,000 - £34,000 Prerequisites This Dermaplaning: Advanced Skincare Techniques does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Dermaplaning Introduction to Dermaplaning 00:12:00 Module 02: Tools and Equipment Tools and Equipment 00:10:00 Module 03: Client Assessment and Consultation Client Assessment and Consultation 00:19:00 Module 04: Technique and Procedure Technique and Procedure 00:19:00 Module 05: Aftercare and Post-Treatment Guidelines Aftercare and Post-Treatment Guidelines 00:11:00 Module 06: Advanced Techniques and Treatment Combinations Advanced Techniques and Treatment Combinations 00:15:00

Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Unleash Your Business Potential with Business Marketing Training! 🚀 Are you ready to take your business to the next level? Introducing Business Marketing Training, your gateway to mastering the art and science of effective marketing strategies! Whether you're a seasoned entrepreneur or just starting your journey in the world of business, this course is your key to unlocking unparalleled success. Why Business Marketing Training? 🎯 In today's fiercely competitive marketplace, having a solid understanding of marketing principles is non-negotiable. 🌟 Business Marketing Training empowers you with the knowledge, skills, and strategies you need to thrive in the dynamic world of modern commerce. 1. Stay Ahead of the Curve: In the ever-evolving landscape of business, staying stagnant is not an option. Business Marketing Training equips you with the latest trends, techniques, and insights to keep you steps ahead of your competitors. 2. Maximize Your Reach: Effective marketing is all about reaching the right audience at the right time. With Business Marketing Training, you'll learn how to identify your target market, craft compelling messages, and leverage various channels to maximize your reach and impact. 3. Drive Revenue Growth: At the end of the day, successful marketing boils down to one thing: driving revenue. Whether you're looking to boost sales, increase brand awareness, or expand your customer base, Business Marketing Training provides you with the tools and strategies to achieve your business goals. 4. Build Stronger Connections: In today's digital age, building meaningful connections with your audience is more important than ever. Business Marketing Training teaches you how to foster authentic relationships with your customers, driving loyalty and advocacy for your brand. Who is this for? 🤔 Entrepreneurs: Whether you're launching a startup or managing a well-established enterprise, Business Marketing Training equips you with the skills you need to navigate the complexities of modern marketing. Marketing Professionals: Are you looking to take your marketing career to the next level? Business Marketing Training provides you with the advanced knowledge and expertise you need to stand out in a crowded job market. Small Business Owners: Running a small business comes with its own unique set of challenges. Business Marketing Training gives you the tools and strategies you need to compete with larger competitors and thrive in your industry. Students and Aspiring Marketers: Just starting your journey in the world of marketing? Business Marketing Training provides you with a solid foundation in marketing principles, setting you up for success in your future endeavors. Career Path 🛣️ Upon completing Business Marketing Training, you'll be well-equipped to pursue a variety of exciting career paths, including: 1. Marketing Manager: Lead marketing initiatives, develop strategies, and drive growth for organizations across industries. 2. Digital Marketing Specialist: Master the intricacies of online marketing, including SEO, social media, email marketing, and more. 3. Brand Strategist: Craft compelling brand stories, establish brand identities, and create memorable experiences for consumers. 4. Marketing Consultant: Provide expert guidance and support to businesses seeking to enhance their marketing efforts and achieve their goals. Frequently Asked Questions (FAQ) ❓ Q: Is Business Marketing Training suitable for beginners? A: Absolutely! Business Marketing Training is designed to cater to individuals of all experience levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of Business Marketing Training varies depending on the format and intensity of the program. However, most courses offer flexible scheduling options to accommodate your busy lifestyle. Q: Will I receive a certification upon completion? A: Yes, upon successfully completing Business Marketing Training, you'll receive a certification that demonstrates your proficiency in marketing principles and strategies. Q: Are there any prerequisites for enrolling in the course? A: While there are no strict prerequisites for enrolling in Business Marketing Training, having a basic understanding of business principles and a passion for marketing can be beneficial. Q: Can I access the course materials online? A: Many Business Marketing Training programs offer online access to course materials, allowing you to learn at your own pace from the comfort of your home or office. Enroll Today and Ignite Your Marketing Success! 🔥 Don't let your competitors steal the spotlight. Take charge of your business's future with Business Marketing Training. Enroll today and embark on a transformative journey towards marketing excellence! Course Curriculum Module 1_ Introduction to Business Marketing. Introduction to Business Marketing. 00:00 Module 2_ Market Research and Analysis. Market Research and Analysis. 00:00 Module 3_ Product Development and Positioning. Product Development and Positioning. 00:00 Module 4_ Pricing Strategies. Pricing Strategies. 00:00 Module 5_ Promotion and Advertising. Promotion and Advertising. 00:00

Overview   🚀 Unlock Your Project Management Potential with 'Project Planning and Execution' Course! 🚀 Are you ready to transform your project management skills and take your career to new heights? Introducing our comprehensive course, 'Project Planning and Execution,' designed to equip you with the essential tools and techniques to excel in the dynamic world of project management.   🎯 Benefits of Taking Our Course: Master Project Planning: Learn the art of crafting detailed project plans that set the foundation for success. From defining project scope to establishing realistic timelines and budgets, you'll gain the expertise needed to navigate complex projects with confidence. Execute with Precision: Dive deep into the strategies and best practices for executing projects seamlessly. Discover how to effectively allocate resources, manage risks, and overcome challenges to ensure your projects stay on track and deliver exceptional results. Enhance Communication Skills: Communication is key to successful project management. Our course will sharpen your communication skills, enabling you to collaborate effectively with stakeholders, inspire your team, and keep everyone aligned towards common goals. Adapt to Change: In today's fast-paced business environment, adaptability is crucial. Learn how to embrace change, pivot when necessary, and keep your projects agile to stay ahead of the curve and deliver value in ever-evolving landscapes. Boost Productivity: Time is money, especially in project management. Discover proven techniques to optimize productivity, streamline processes, and maximize efficiency throughout the project lifecycle, enabling you to deliver projects on time and within budget. Gain a Competitive Edge: Equip yourself with the skills and knowledge sought after by top employers worldwide. Whether you're looking to advance in your current role or explore new opportunities, our course will give you the competitive edge needed to stand out in the competitive job market.   🔍 Frequently Asked Questions (FAQ) 🔍 Q: Is this course suitable for beginners in project management? A: Absolutely! Our 'Project Planning and Execution' course is designed to cater to individuals at all levels of experience. Whether you're just starting your journey in project management or seeking to enhance your existing skills, you'll find valuable insights and practical knowledge to propel your career forward. Q: What is the duration of the course? A: The duration of the course may vary depending on the learning format and pace you choose. We offer flexible options to accommodate diverse schedules, including self-paced learning modules and instructor-led sessions. Rest assured, you'll have ample time to grasp the concepts and apply them effectively in real-world scenarios. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the 'Project Planning and Execution' course, you will receive a certificate to showcase your newfound expertise. Our certificates are recognized and respected in the industry, serving as a testament to your commitment to professional development and excellence in project management. Q: Can I access the course materials after completing the program? A: Absolutely! We believe in empowering our learners to continue their growth journey beyond the course duration. Upon completion, you'll retain access to the course materials, including lectures, resources, and any updates or additions made to the content. This ensures that you can revisit key concepts and stay abreast of emerging trends in project management. Q: Will I have opportunities for networking and collaboration with other professionals? A: Yes, our course fosters a collaborative learning environment where you'll have the opportunity to interact with fellow professionals, exchange ideas, and engage in discussions on relevant topics. Additionally, we provide networking opportunities through online forums, webinars, and alumni events, allowing you to expand your professional network and forge valuable connections in the field of project management. Q: Can I apply the skills learned in this course to different industries? A: Absolutely! The principles and techniques taught in our 'Project Planning and Execution' course are applicable across various industries and sectors. Whether you're working in IT, construction, healthcare, or any other domain, the fundamentals of project management remain consistent. You'll learn how to adapt these principles to suit the unique requirements and challenges of different industries, ensuring your versatility and effectiveness as a project manager. Enroll now and embark on a transformative journey towards mastering project planning and execution! 🌟 Course Curriculum Module 1_ Understanding the Basics of Project Management Module 1_ Understanding the Basics of Project Management 00:00 Module 2_ Initiating the Project Module 2_ Initiating the Project 00:00 Module 3_ Planning the Project Module 3_ Planning the Project 00:00 Module 4_ Executing the Project Module 4_ Executing the Project 00:00 Module 5_ Monitoring and Controlling the Project Module 5_ Monitoring and Controlling the Project 00:00 Module 6_ Closing the Project Module 6_ Closing the Project 00:00

Project Stakeholder Relationship Skills: Virtual In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Learn the key skills to become a Manager in an organisation. How can you get the best from your new team. Course overview Duration: 2 days (13 hours)  This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team. Objectives  State the key roles and responsibilities of a people manager Use your time effectively to plan and prioritise your own and the work of others for expedient results Set objectives that engage those reporting to you Delegate tasks effectively that motivate the individuals you delegate to Appreciate how to deal with both good and under-performance Adopt the most appropriate leadership style Manage the team through its natural development and through times of change Add value to meetings you attend and chair Content Roles and Responsibilities Understanding your roles and responsibilities for people management Management vs Leadership Action Centred Leadership Managing Workloads How to prioritise the management of tasks, the individuals and the team Objective setting – how to set objectives and how to engage individuals in their objectives Practical application on prioritisation and objective setting Managing Individuals Delegating tasks and work effectively Understanding motivation and how best to motivate individuals Managing performance – the Skill/Will matrix How to manage good performers Dealing with under-performance Goleman’s 6 Leadership styles Choosing the appropriate leadership style for the right person and situation Managing the Team Understanding team roles and dynamics How to manage the team as it develops Team learning and development Managing teams through times of change Tips and techniques for focused meetings

Do you have what it takes to work in a high-demand field like healthcare? If you said yes, then the Care Certificate Training course is for you. We offer a complete package in the Care Certificate course that is jam-packed with important knowledge for relevant jobs. In the UK, the health and social care sector employs over 1.5 Million people, a testament to its vital role in society. Yet, with growing challenges such as ageing populations and increasing mental health issues, are you prepared to make a difference? This comprehensive Care Certificate Standards (1 to 15) bundle addresses the core skills and knowledge required to excel in this rewarding field. The Care Certificate Standards (1 to 15) Training Bundle equips learners with essential skills across a wide range of topics, from the fundamentals of care to specialized areas such as palliative care and public health. You'll delve into health and safety, learn the intricacies of care planning and record-keeping, develop counselling skills, gain mental health awareness, and understand the legalities of medical law. This program is designed to enhance your competence and confidence in delivering high-quality care. Courses Are Included In this Care Certificate Standards (1 to 15) Training Course 01: The Care Certificate Standards (1 to 15) Course 02: Diploma in Health & Social Care Course 03: Palliative Care Worker Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Course 05: Counselling Skills Training Course 06: Mental Health Awareness Course Course 07: Public Health Course 08: Medical Law All the courses under this Care Certificate bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Care Certificate bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Care Certificate Standards (1 to 15) Understand the core principles of health and social care. Develop effective care planning and record-keeping skills. Gain essential knowledge in palliative and mental health care. Learn the fundamentals of public health and medical law. Acquire counselling skills for healthcare settings. Enhance awareness of health and safety in care. With this comprehensive Care Certificate bundle, you can achieve your dreams and train for your ideal career. This Care Certificate bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 8 premium courses' Care Certificate bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! This training bundle is not just a course; it's a transformational journey. Whether you're starting your career or looking to elevate your skills, these courses offer the knowledge and insights needed to thrive in health and social care. By joining us, you're not only securing your professional future but also committing to making a meaningful impact in people's lives. Embark on this rewarding path today and be the change you wish to see in the health and social care sector. *** Course Curriculum *** Course 01: The Care Certificate Preparation Framework and Information Leaflet Standard 1: Understand your role Standard 2: Your personal development Standard 3: Duty of care Standard 4: Equality and diversity Standard 5: Work in a person-centred way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Diploma in Health & Social Care Module 01: Introduction to Advanced Health & Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Course 03: Palliative Care Worker Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process Module 02: Planning Care with the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Course 05: Counselling Skills Training Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low-Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling Course 06: Mental Health Awareness Course Module 01: ental Health Awareness Course Module 02: Introduction Module 03: Childhood And Adolescent Psychiatric Disorders Module 04: Anxiety And Stress Disorders Module 05: Mood Disorders Module 06: Eating And Sleeping Disorders Module 07: Self-Harm And Suicide Module 08: Social Attitudes To Mental Illness Module 09: Dealing With Stress In The Workplace Course 07: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 08: Medical Law Module 1: An Introduction to Medical Law Module 2: Legislation on Access to Health, Medical Report, Treatment Module 3: Legislation on Adult Support Module 4: Legislation on Public Health and Health Service (Part 1) Module 5: Legislation on Public Health and Health Service (Part 2) Module 6: Legislation on Public Health and Health Service (Part 3) Module 7: Legislation on Public Health and Health Service (Part 4) Module 8: Legislation on Coronavirus Module 9: Legislation on Mental Health (Part 1) Module 10: Legislation on Mental Health (Part 2) Module 11: Legislation on Abortion Module 12: Other Legislation (Part 1) Module 13: Other Legislation (Part 2) Course 09: Infection Control Course Module 01: Introduction to Infection Module 02: Body's Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £103) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Aspiring care workers Health professionals Social care staff Nursing students Public health advocates Career changers Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Care Worker Nurse Counsellor Health Advisor Social Worker Care Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Project Stakeholder Relationship Skills (Virtual) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Recovering Troubled Projects: Virtual In-House Training Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans