12780 Manager courses in Linlithgow delivered Online

Unlock the Power of Project Workshops: From Planning to Delivery Are your project workshops falling short of expectations? Struggling to get meaningful outcomes and stakeholder buy-in? As a project manager who transitioned from science to managing complex IT projects, I understand the challenges of running workshops that actually deliver results. That's why I've created this practical, hands-on masterclass to help you: ✅ Plan and organise workshops that drive your project forward ✅ Master facilitation techniques that engage even the most difficult stakeholders ✅ Transform group dynamics into productive outcomes ✅ Create lasting stakeholder buy-in through structured collaboration What makes this masterclass different: ➡️ Not just theory - you'll get practical tools and techniques ➡️ Focus on real project scenarios and challenges ➡️ Clear workflow for planning and delivering workshops You'll learn: • Essential preparation steps for successful workshops • Proven facilitation techniques including mind mapping, process flow, and root cause analysis • Effective follow-up strategies to maintain momentum This masterclass is perfect for project managers who: • Need to align stakeholders on project decisions • Want to improve workshop facilitation skills • Struggle with getting meaningful workshop outcomes • Aim to make their workshops more efficient and productive Ready to transform your project workshops from time-wasters to project accelerators?

Level 3 | Two Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Business Relationship Management Fundamentals: In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

This self-paced, online course provides an overview of AML, the measures needed for efficient AML controls, Suspicious Transaction Monitoring, and Suspicious Activity Reporting (SAR) to help delegates understand their obligations to report suspicious activity, when to report suspicious activity, and how to report better quality SARs. Description Financial crime encompasses many threats to organizations and financial institutions. It has become a major risk in terms of reputation, integrity, and compliance for the financial community at large. Organizations must be able to mitigate risks by having an Anti-Money Laundering (AML) compliance programme in place, one that can effectively identify and report suspicious activities (SAR). This course will give you a comprehensive overview of everything that is relevant in terms of AML and suspicious activity reports. The course covers several important issues, including: • Definitions and legal framework of anti-money laundering and combating terrorism financing • Offences in the financial markets designated as money laundering offences • Reasons for the deficiency in financial market governance • Measures needed for efficient anti-money laundering controls (essential control features to minimize ML/TF in financial markets) • Suspicious Activity Report (SARs) and how these are related to money laundering prevention • Defining and identifying several types of suspicious activity and relevant reporting obligations • Who reports on money laundering trends • International regulatory/legal requirements related to SARs • Common indicators of suspicious transactions • Examples of red flag indicators • Case studies and examples Training Duration This course may take up to four (4) hours to complete. However, actual study time differs as each learner uses their own training pace. Participants This course is ideal for anyone wishing to acquire and demonstrate specialized knowledge in AML compliance and SARs. It is also suitable for professionals pursuing regulatory CPD in Financial Regulation. • MLCO • Governance Officer • Compliance Manager • Front line staff • Asset/wealth managers • AML officer • Risk Manager • Audit Executive • Internal Auditor • Corporate Counsel Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of the session, participants take a quiz to complete their learning unit and earn a Certificate of Attendance once all quizzes have been passed successfully. Accreditation and CPD Recognition This programme has been developed by the European Institute of Management & finance (EIMF), a leading and recognised training institution. The syllabus is verified by external subject matter experts and may be accredited by financial regulators, and general financial training accreditation bodies, such as CISI, ICA, and ACAMS for 4 CPD Units. Eligibility criteria and CPD Units are verified directly by your association or other bodies in which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 180 days.

The aim of the "Role of Finance in Health and Social Care" course is to provide learners with an understanding of the financial management practices and principles in the health and social care sector. The course aims to equip learners with knowledge of how to manage finances effectively within the context of a health and social care organization, and to develop an understanding of financial reporting, budgeting, and cost management. After the successful completion of the course, you will be able to learn the following: Essential Aspects of Accounting and Financial Management. Concept Of Revenue Cycle Management. Step of The Revenue Cycle Management. Skills Needed for Accounting in Health Care. Role of Health Care Accountant. Concept of Healthcare Audit. Types of Healthcare Audit. Steps of Financial Audit in Healthcare Sectors. Steps in Financial Analysis. Healthcare Financial Statement. Financial Ratios in Health Care Organisations. Concept of Healthcare Benchmarking. Types of Healthcare Benchmarking. "Role of Finance in Health and Social Care" is a course that explores the importance of finance in the delivery of health and social care services. The course covers topics such as budgeting, financial management, resource allocation, and financial reporting. It provides students with an understanding of how financial decisions impact the provision of quality care and the sustainability of healthcare organizations. Students also learn about the legal and regulatory frameworks that govern financial practices in health and social care settings. The course is designed to equip students with the skills and knowledge needed to make informed financial decisions and to contribute to the effective management of healthcare organizations. The aim of the "Role of Finance in Health and Social Care" course is to provide learners with an understanding of the financial management practices and principles in the health and social care sector. The course aims to equip learners with knowledge of how to manage finances effectively within the context of a health and social care organization and to develop an understanding of financial reporting, budgeting, and cost management. Through this course, learners will also gain insight into the role of finance in decision-making and resource allocation in the health and social care sector. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Role of Finance in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Role of Finance in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you ready to take control of your financial future? Look no further than our comprehensive Financial Management Online Training. With a carefully crafted curriculum designed to empower you with essential financial skills, this course is your gateway to mastering the art of financial management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Financial Management Online Training, learners will gain a comprehensive understanding of managing finances effectively. They'll start with the basics, learning about financial statements like the balance sheet, income statement, and cash flow statement. Understanding these statements helps in assessing a company's financial health. They'll delve into analyzing and interpreting financial data, crucial for making informed decisions. Moreover, learners will explore the inter-relationship between different financial statements, grasping how changes in one affect others. Budgeting fundamentals will be covered, aiding in planning and controlling finances efficiently. Additionally, learners will discover the international aspects of financial management, essential for businesses operating globally. Overall, this course equips learners with the essential skills and knowledge to manage finances competently in various organizational contexts. Course Curriculum Module 01: Introduction To Financial Management Module 02: The Balance Sheet Module 03: Income Statement Module 04: Statement of Stockholders' Equity Module 05: The Cash Flow Statement Module 06: Analysing and Interpreting Financial Statements Module 07: Inter-relationship between All the Financial Statements Module 08: Fundamentals Of Budgeting Module 09: International Aspects of Financial Management Learning Outcomes Understand the principles and importance of financial management strategies. Analyze and interpret financial statements effectively for informed decision-making. Demonstrate knowledge of the inter-relationship between different financial statements. Apply fundamental budgeting techniques in financial management processes. Evaluate the international dimensions impacting financial management practices. Develop skills in assessing the financial health of an organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Financial Management Online Training 1:32:28 1: Module 01: Introduction To Financial Management 05:53 2: Module 02: The Balance Sheet 07:50 3: Module 03: Income Statement 05:47 4: Module 04: Statement of Stockholders' Equity 05:47 5: Module 05: The Cash Flow Statement 07:46 6: Module 06: Analysing and Interpreting Financial Statements 22:10 7: Module 07: Inter-relationship between All the Financial Statements 07:59 8: Module 08: Fundamentals Of Budgeting 11:27 9: Module 09: International Aspects of Financial Management 16:49 10: CPD Certificate - Free 01:00 Who is this course for? Business professionals seeking financial management understanding. Graduates aiming to enhance financial management knowledge. Aspiring financial analysts interested in foundational financial principles. Individuals considering a career in accounting or financial consultancy. Entrepreneurs requiring solid financial management skills for business success. Career path Financial Analyst Accountant Financial Controller Budget Analyst Treasury Analyst International Finance Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take control of your financial future? Look no further than our comprehensive Financial Management Online Training. With a carefully crafted curriculum designed to empower you with essential financial skills, this course is your gateway to mastering the art of financial management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Financial Management Online Training, learners will gain a comprehensive understanding of managing finances effectively. They'll start with the basics, learning about financial statements like the balance sheet, income statement, and cash flow statement. Understanding these statements helps in assessing a company's financial health. They'll delve into analyzing and interpreting financial data, crucial for making informed decisions. Moreover, learners will explore the inter-relationship between different financial statements, grasping how changes in one affect others. Budgeting fundamentals will be covered, aiding in planning and controlling finances efficiently. Additionally, learners will discover the international aspects of financial management, essential for businesses operating globally. Overall, this course equips learners with the essential skills and knowledge to manage finances competently in various organizational contexts. Course Curriculum Module 01: Introduction To Financial Management Module 02: The Balance Sheet Module 03: Income Statement Module 04: Statement of Stockholders' Equity Module 05: The Cash Flow Statement Module 06: Analysing and Interpreting Financial Statements Module 07: Inter-relationship between All the Financial Statements Module 08: Fundamentals Of Budgeting Module 09: International Aspects of Financial Management Learning Outcomes Understand the principles and importance of financial management strategies. Analyze and interpret financial statements effectively for informed decision-making. Demonstrate knowledge of the inter-relationship between different financial statements. Apply fundamental budgeting techniques in financial management processes. Evaluate the international dimensions impacting financial management practices. Develop skills in assessing the financial health of an organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Financial Management Online Training 1:32:28 1: Module 01: Introduction To Financial Management 05:53 2: Module 02: The Balance Sheet 07:50 3: Module 03: Income Statement 05:47 4: Module 04: Statement of Stockholders' Equity 05:47 5: Module 05: The Cash Flow Statement 07:46 6: Module 06: Analysing and Interpreting Financial Statements 22:10 7: Module 07: Inter-relationship between All the Financial Statements 07:59 8: Module 08: Fundamentals Of Budgeting 11:27 9: Module 09: International Aspects of Financial Management 16:49 10: CPD Certificate - Free 01:00 Who is this course for? Business professionals seeking financial management understanding. Graduates aiming to enhance financial management knowledge. Aspiring financial analysts interested in foundational financial principles. Individuals considering a career in accounting or financial consultancy. Entrepreneurs requiring solid financial management skills for business success. Career path Financial Analyst Accountant Financial Controller Budget Analyst Treasury Analyst International Finance Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals who lead others will benefit from this course. Overview Learn to lead in a world of diversity Engage and empower our multi-generational workforce Leverage culture as the new strategic differentiator Develop your path to leadership success In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A Complex World of Diversity Working in Fluid Dynamic Environments Understanding the New Transient Workforce Addressing the Need for a New Type of Leadership Leading with Authenticity Developing Required Skills and Competencies Decentralizing Power 2. Making Difference Your Strategic Advantage Engaging in the 21st Century Measuring Engagement and Taking Advantage of High Engagement Overcoming Challenges to Employee Engagement Embracing Difference and Bridging Boundaries Developing Cultural Intelligence and Responding Effectively to Cultural Differences Applying SCARF to Direct Behavior 3. Leveraging Change as the New Normal Understanding and Applying Emotional Intelligence Motivating Others Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types Developing Your Leadership Psychological Toolkit Identifying Drivers - Desires and Expectations The Impact of an Environment of Trust Meeting the Needs of the Social Brain Promoting Involvement 4. Creating Leaders for the Future Facing the Challenges of a Modern Leader Avoiding Cultural Pitfalls Creating a Common Culture for All Leading Fluid Teams Seeking Diverse Perspectives Soliciting Feedback Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence Additional course details: Nexus Humans Navigating The Modern Workforce - Diversity, Culture, Generations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Navigating The Modern Workforce - Diversity, Culture, Generations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.