13369 Manager courses in Huntingdon delivered Online

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Hazard and risk of infections are a significant concern in every healthcare setting, especially amidst the ongoing pandemic. Our Infection Prevention & Control Training provides comprehensive knowledge of infection prevention and control policies, procedures, and best practices. This Infection Prevention & Control Training is ideal for healthcare professionals, support staff, and anyone interested in understanding the principles and practices of infection prevention and control in the UK. With our Infection Prevention & Control Training, you will gain an in-depth understanding of infectious diseases and learn how to mitigate the risks of infection transmission. Our Infection Prevention & Control Training covers a wide range of topics, including the principles of infection prevention and control, immunisation, infections spread by food and water, infections spread by animals and insects, and infections spread by person-to-person contact. You will also learn about infections spread by sexual contact, infections spread by blood and body fluids, and much more. By the end of the Infection Prevention & Control Training, you will have an excellent understanding of how to manage and control the spread of infections and diseases. After this Infection Prevention & Control Training, you will be able to learn: Understand infection prevention and control policies and procedures. Explain the principles of infection prevention and control. Identify the different types of infections spread by various sources. Discuss basic principles and progress of immunization. Understand how to prevent infections spread by food, water, and animals. Explain measures to prevent infections spread by person-to-person contact, sexual contact, and blood and body fluids. Start your learning journey straight away with this Infection Prevention & Control Training course and take a step toward a brighter future! Why Prefer this Infection Prevention & Control Training Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Assessment Process Once you have completed all the course modules, your skills, and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Infection Prevention & Control Training. CPD 15 CPD hours / points Accredited by CPD Quality Standards Module 1: Infection Prevention and Control Policy in the UK 16:15 1: Infection Prevention and Control Policy in the UK Preview 16:15 Module 2: Principles of Prevention and Control of Infection 1:06:09 2: Principles of Prevention and Control of Infection - (Part 01) 35:42 3: Principles of Prevention and Control of Infection - (Part 02) 30:27 Module 3: Immunization 29:02 4: Immunization 29:02 Module 4: Infections Spread by Food and Water 59:04 5: Infections Spread by Food and Water - (Part 01) 28:03 6: Infections Spread by Food and Water - (Part 02) 31:01 Module 5: Infections Spread by Animals and Insects 1:13:55 7: Infections Spread by Animals and Insects 1:13:55 Module 6: Infections & Diseases Spread by Person-to-Person Contact 1:02:22 8: Infections & Diseases Spread by Person-to-Person Contact - (Part 01) 31:00 9: Infections & Diseases Spread by Person-to-Person Contact - (Part 02) 31:22 Module 7: Infections Spread by Sexual Contact 1:32:19 10: Infections Spread by Sexual Contact - (Part 01) 24:34 11: Infections Spread by Sexual Contact - (Part 02) 34:04 12: Infections Spread by Sexual Contact - (Part 03) 33:41 Module 8: Infections Spread by Blood and Body Fluids 1:03:37 13: Infections Spread by Blood and Body Fluids - (Part 01) 36:31 14: Infections Spread by Blood and Body Fluids - (Part 02) 27:06 Order Your Certificate 02:00 15: Order Your CPD Certificate 01:00 16: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This After this Infection Prevention & Control Training is for: Healthcare professionals and support staff. Anyone interested in understanding infection prevention and control policies and practices. Requirements You will not need any prior background or expertise to enrol in this Infection Prevention & Control Training course. Career path After completing this course, you are to start your career or begin the next phase of your career. Like as: Infection Prevention and Control Nurse: £31,365 per year Infection Prevention and Control Coordinator: £30,000 per year Health and Safety Manager: £35,000 per year Public Health Consultant: £47,000 per year Epidemiologist: £34,000 per year Health Promotion Specialist: £27,000 per year Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Certificate of completion Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Opaque Transparency: The Silent Project Killer A 2014 report from the Standish Group showed that a staggering 31.1% of software projects get cancelled before completion. Further, over 50% of projects will cost nearly 200% of their original estimates, and only 16% of software projects are completed on time and on budget. The report cited user collaboration, executive level support and clearly stated requirements as key contributors to success, but what's the common denominator? Having led many public and private classes, and consulted with many corporations, I hear the same pain points over and over. Sharing these pains (which everyone of course believes are unique to them!) will hopefully lead to more project managers pushing for support, executives introspecting a little deeper and more realistically, and team members asking for more project transparency! I've summed up the major project pains from folks mentioned above in to one collective term: transparency. Transparency means clarity, and there are many opportunities from day one of a project to introduce clarity, yet so often these opportunities are missed one after the other. This makes the lack of transparency a silent project killer, slowly choking any chance of success and lending itself to the sad statistics shown above. Thankfully, there is hope! A clear and realistic project charter gets things off to a good start, but it needs to be followed up with other key processes. This presentation talks about those key processes, and more importantly, the fact that brilliant processes are useless without the right people employing them.

Overview Organisational Change & Effective Planning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Organisational Change & Effective Planning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Types of Organisations Types of Organisations 00:16:00 Module 02: Managing and Leading Teams Managing and Leading Teams 00:15:00 Module 03: Applying the Group or Functional Approach to Training Applying the Group or Functional Approach to Training 00:12:00 Module 04: Role of HR & Organisational Development Role of HR & Organisational Development 00:14:00 Module 05: Change in a Business Change in a Business 00:15:00 Module 06: Organisational Commitment, Motivating and Supporting Organisational Commitment, Motivating and Supporting 00:12:00 Module 07: Developing a Change Plan and Evaluating the Effectiveness Developing a Change Plan and Evaluating the Effectiveness 00:14:00

Overview Spill Management Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Spill Management Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Spill Management Introduction to Spill Management 00:24:00 Module 02: Hazardous Substances Hazardous Substances 00:23:00 Module 03: Pollution Incident Response Planning Pollution Incident Response Planning 00:11:00 Module 04: Managing a Spill Managing a Spill 00:38:00 Module 05: Spill Clean-Up Guideline Spill Clean-Up Guideline 00:17:00 Module 06: Spills on a Road or Highway Spills on a Road or Highway 00:14:00 Module 07: Diesel Spillages: An Overview Diesel Spillages An Overview 00:22:00 Module 08: Site-Specific Pollution Control Options Site-Specific Pollution Control Options 00:12:00 Module 09: Spill Prevention & Control Checklist Spill Prevention & Control Checklist 00:14:00 Module 10: Ways to Encourage Best Practice Ways to Encourage Best Practice 00:13:00 Assignment Assignment - Spill Management Training 00:00:00

Description: The best interior designers make it look simple, creating spaces that anticipate our necessities and claim to our feelings, yet truly it takes a broad set of skills and Vast knowledge. Interior design has changed drastically since the mid-twentieth century when it was quite recently starting to rise as a profession. To become a successful interior designer, you need a well-rounded education and the skills to work within many disciplines inside many orders. With our diploma in interior designing, you can start your own practice, work for a small or large firm, or specialise in a particular skill (such as lighting). let's help you make your dream come true. Who is the course for? Individuals interested in interior design Graduate student who want to know about interior design Interior design student who want's to be ahead of his/her mates and wants to feel already like an interior designer Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Interior Design is a useful qualification to possess, and would be beneficial for the following careers: Interior Designers Furniture Designer Project Managers Landscape Designer Interior Furnishers Product Designers Set Designers Freelancer & Entrepreneurs Event Manager Exhibition Designer etc. Interior Designing Basics Define a Theme: Contemporary, Cottage, Eclectic, Southwest 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Camouflage with Paint! 01:00:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Interior Design INTRODUCTION 00:30:00 DO'S AND DON'TS OF DECORATING 01:00:00 GETTING IDEAS 00:15:00 ELEMENTS OF DESIGN 01:00:00 ORGANIZE YOUR IDEAS 01:00:00 DECORATING ON A BUDGET 01:30:00 MINIMALIST STYLE 01:00:00 CASUAL STYLE 00:30:00 FORMAL STYLE 00:30:00 SHABBY CHIC STYLE 00:30:00 PARIS APARTMENT STYLE 00:30:00 FRENCH COUNTRY STYLE 00:30:00 TROPICAL CHIC STYLE 00:30:00 LODGE STYLE 00:30:00 USING WHAT YOU'VE GOT 00:30:00 DECORATING IN A DAY 00:30:00 CHOOSING ART 01:00:00 CONCLUSION 00:15:00 Mock Exam Mock Exam- Diploma in Interior Design 00:20:00 Final Exam Final Exam- Diploma in Interior Design 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the dynamic world of Organisational Planning & Ethics through our comprehensive course. It is designed for those aiming to make a big impact in the modern business world.

Take this tremendous opportunity to transform yourself into highly skilled and recognised python experts by enrolling on our

Project Leadership Skills (On-Demand) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will enable you to ensure safe and hygienic food practices for you and your family. You will learn about food safety regulations, proper food storage and sanitation practices to prevent foodborne illnesses. You will be capable of maintaining a clean and safe environment in food establishments. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand methods to implement and monitor food safety management systems in the workplace to reduce risks of food hazards Learn tactics to supervise and manage food safety standards for their staff effectively Understand the fundamental guidelines of the Food Safety Act of 1990 Understand the pre-requisites of pest control, equipment to use to control pests and the cleaning and disinfection procedures Learn types of food contamination and hazards and the methods to minimise risk in a food environment Identify how food premises should be planned and what equipment should be tested Understand the most common pests in food and what action to be taken if pests are found near the food preparation areas In-depth knowledge of food hygiene best practices to ensure their business achieves excellent food safety and hygiene ratings Why Food Hygiene and Safety Level 3 Course right for you? Food safety is an essential and constant concern for the public. This online Food Safety course strives to improve supervisor and manager knowledge within a food business. This food hygiene and safety course are specially designed for senior-level roles such as supervisors and managers who work in the catering industry. You will be equipped with the essential skills and practical knowledge to maintain high food safety standards and hygiene in the workplace. The aspiring catering professionals will be trained in food safety and hygiene principles with a clear understanding of the risks and hazards in preparing and serving food. Food Hygiene and Safety Level 3 Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Prologue: The importance of food Introduction Prerequisites Flow Diagrams Hazard Analysis and Critical Control Points: and introduction Principle 1: Identity Hazards and Controls Principle 2: Identity Critical Control Points Establish Critical Limits Principle 4: Implement Monitoring of CCP's Principle 5: Establish Corrective Actions Principle 7: Documentation Principle 6: Verification The Supervisors Role in Food Safety Food Safety Law Course Summary and Revision Thank you and GoodBye Bonus Lecture Who should take this course? This course is ideal for anyone who is in the catering industry or who handles, serves, maintains, or supervises food safety standards in the hospitality sector. This course is also suitable for management roles who are responsible for training staff on food hygiene standards such as head chef, kitchen managers, food safety managers, catering managers and several others alike. Entry Requirements There are no academic entry requirements for this food hygiene and safety level 3 course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This food hygiene and safety level 3 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Lean Six Sigma Yellow Belt Certification Program - Build a Knowledge Base of the Facets of Lean Six Sigma: On-Demand This course is designed to teach you the fundamental concepts of Lean Six Sigma and enable you to achieve IIL's Lean Six Sigma Yellow Belt Certification. The Lean Six Sigma methodology is focused on improving business performance, reducing costs, and increasing efficiency and productivity. In this course, you'll get an introduction to what Lean Six Sigma is about, including its vision, key metrics, and the DMAIC process (Define, Measure, Analyze, Improve, Control) which is the foundation of Lean Six Sigma and the de facto tool for process improvement. Improved processes result in higher quality, lower costs, and increased customer satisfaction! Benefits of Lean Six Sigma Gives leadership a standard, data-driven approach to improving results Gives project managers a set of understandable steps and tools to improve project effectiveness Generates higher net income by lowering operating costs Improves product and service quality through defect prevention and reduction Improves customer satisfaction and retention by identifying and meeting customer requirements Improves employee satisfaction by reducing rework What You Will Learn You will learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO and Yield) Select successful, high-impact projects that match to strategic objectives Document, measure and improve key processes using the DMAIC (Define, Measure, Analyze, Improve and Control) Methodology Utilize data-based thinking to make key business decisions Day One or eLearning Session One and Two: Introduction to the Fundamentals and Vision of Lean Six Sigma. Topics include: Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Day Two or eLearning Session Two, Three, and Four: Metrics of Lean Six Sigma and the DMAIC Model. This part of the course will focus on the systematic and proven use of the Define, Measure, Analyze, Improve, and Control (DMAIC) Methodology to dramatically reduce current process defects. Participants will practice using the common tools and techniques behind each phase through interactive exercises. Topics include: How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?