12825 Manager courses in Halstead delivered Online

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.

2 QLS Endorsed Course | FREE 2 CPD Courses | Free PDF & QLS Hardcopy Certificates | CPD Certified | Lifetime Access

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course is a journey of HR mastery where you will learn about Organization Structure, Bands, and Grades. In this course, you will dive deep into the intricacies of creating an efficient organisational framework, understanding job roles, and implementing effective banding and grading systems. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Boost your career in business management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why HR Management: Organization Structure , Bands and Grades Course right for you? Whether you're an HR professional seeking to enhance your skills or a manager aiming to optimise your team's structure, this course equips you with the knowledge to streamline operations, boost morale, and foster career growth. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. HR Management: Organization Structure , Bands and Grades Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction and Organisation Structure Why Do You Need a Good HR System and Processes What is an Organisation Structure Bands and Grades Structure What are Bands and Grades DIY (Do it Yourself ) - Learn how to Frame the Grades and Band Structure HR policies Why Do We Need HR Policies DIY (Do it yourself) - Learn How to Modify 12 Sample Policies for Your Company Who should take this course? This comprehensive organization structure , bands and grades course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management. Entry Requirements There are no academic entry requirements for this organisation structure , bands and grades course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

By our Level 4 Diploma in Internal Compliance Auditor, you can open the door to becoming an expert in compliance auditing. Dive deeply into the nuances of compliance, using your knowledge to easily negotiate restrictions. This comprehensive Compliance Auditor Course equips you with the theoretical knowledge and critical thinking skills to excel in this vital role. No "industry experts" needed, just pure, potent knowledge. Delve into the five fundamental elements of compliance, establishing a rock-solid foundation. Craft a robust Compliance Management System (CMS), the beating heart of any organization's ethical practices. Master the art of the compliance audit, meticulously evaluating adherence to regulations and identifying areas for improvement. But it's not just about rules and regulations. Explore the intricate dance between compliance and ethics, ensuring your decisions are not only legal but also morally sound. Navigate the ever-evolving world of risk management, understanding different types of risks and implementing effective mitigation strategies. Learning Outcomes: Acquire a profound understanding of compliance principles and their significance. Master the foundational elements of compliance management systems. Develop expertise in conducting thorough compliance audits. Explore the nuanced intersection of compliance and ethics. Identify various types of risks and comprehend risk management processes. Cultivate proficiency in assessing and mitigating compliance risks effectively. Level 4 Diploma in Internal Compliance Auditor Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Internal Compliance Auditor The Level 4 Diploma in Internal Compliance Auditor is designed for individuals seeking to enhance their skills and knowledge in the dynamic fields, like - Compliance Officers Internal Auditors Risk Management Professionals Legal Professionals Financial Services Professionals Corporate Governance Specialists Requirements Level 4 Diploma in Internal Compliance Auditor To enrol in this Level 4 Diploma in Internal Compliance Auditor course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Internal Compliance Auditor Internal Compliance Auditor: £30,000 to £50,000 per year Compliance Officer: £25,000 to £45,000 per year Quality Assurance Manager: £35,000 to £60,000 per year Regulatory Compliance Specialist: £28,000 to £50,000 per year Risk Management Analyst: £30,000 to £55,000 per year Audit Manager: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

The Computing Technology Industry Association (CompTIA) is the association representing the international technology community. Its goal is to provide a unified voice, global advocacy and leadership, and to advance industry growth through standards, professional competence, and education and business solutions. In order to most efficiently serve the industry and its members, CompTIA has developed specialized initiatives and programs dedicated to major areas within the IT industry. They include, convergence technology, e-commerce, IT training, software services, certification, public policy and workforce development.

This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance to anyone needing assistance. As a result, technical support is one of the most abundant jobs available within the IT industry.

2 QLS Endorsed Course | CPD Certified | PDF & QLS Hardcopy Certificates Included | 180 CPD Points | Lifetime Access

***24 Hour Limited Time Flash Sale*** Financial Engineering & Risk Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you know that the UK finance sector contributes over 12% to the national GDP? But with such a significant role come inherent risks and complexities. Are you equipped to navigate this dynamic landscape? This Financial Engineering & Risk Management bundle delivers the analytical abilities and financial intelligence today's businesses need. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Financial Engineering & Risk Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Financial Engineering & Risk Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Financial Engineering & Risk Management Career Bundle: Course 01: Diploma in Financial Analysis at QLS Level 5 Course 02: Financial Management Course 03: Risk Management Course 04: Financial Ratio Analysis for Business Decisions Course 05: Accounting Basics Course 06: Fundamentals of Zero-Based Budgeting Course 07: Quickbooks Online Course 08: Cost Control & Project Scheduling Course 09: Dealing With Uncertainty: Make Budgets and Forecasts Course 10: Sage 50 Accounts Course 11: Presenting Financial Information Course 12: Commercial Law Course 13: Improve Your Financial Intelligence Course 14: Excel Vlookup, Xlookup, Match, and Index Course 15: Changes in Accounting: Latest Trends Encountered by CFOs in 2022 Course 16: Excel Pivot Tables for Data Reporting Course 17: Dynamic Excel Gantt Chart and Timelines Course 18: Raising Money & Valuations Course 19: Stock Trading Analysis with Volume Trading Course 20: Banking and Finance Accounting Statements Financial Analysis Course 21: Financial Statements Fraud Detection Training Course 22: Corporate Finance: Working Capital Management Course 23: Anti-Money Laundering (AML) Training Course 24: Know Your Customer (KYC) Course 25: Day Trade Stocks with Price Action and Tape Reading Strategy Course 26: UK Tax Accounting Course 27: Making Budget & Forecast Course 28: Develop Your Career in Finance: Blue Ocean Strategy Course 29: Xero Accounting and Bookkeeping Online Course 30: Corporate Finance: Profitability in a Financial Downturn With Financial Engineering & Risk Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world at your own pace. Learning Outcomes of Financial Engineering & Risk Management Analyse financial statements for informed decision making. Implement effective risk management strategies. Master budgeting, forecasting, and cost control techniques. Utilize accounting software like QuickBooks and Sage 50. Gain insights into the latest accounting trends and regulations. Develop strong financial literacy and critical thinking skills. Enrol in Financial Engineering & Risk Management today and take the first step towards achieving your goals and dreams. Why buy this Financial Engineering & Risk Management? Free CPD Accredited Certificate upon completion of Financial Engineering & Risk Management Get a free student ID card with Financial Engineering & Risk Management Lifetime access to the Financial Engineering & Risk Management course materials Get instant access to this Financial Engineering & Risk Management course Learn Financial Engineering & Risk Management from anywhere in the world 24/7 tutor support with the Financial Engineering & Risk Management course. Start your learning journey straightaway with our Financial Engineering & Risk Management Training! The Financial Engineering & Risk Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Financial Engineering & Risk Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Financial Engineering & Risk Management course. After passing the Financial Engineering & Risk Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Financial Engineering & Risk Management doesn't require prior experience and is suitable for diverse learners. Career path This Financial Engineering & Risk Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Financial analyst Budget analyst FP&A manager Accounting manager Financial consultant Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge. Diploma in Financial Analysis at QLS Level 5 Hard copy certificate - Included