12802 Manager courses in Downpatrick delivered Online

Fraud Prevention: A Guide for Small and Medium Sized Enterprises   Course Description   Copyright Ross Maynard 2021   Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and  30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy.   I hope you find the course helpful.     Key Learning Points  On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation     Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime  Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud  L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy     Pre-Course Requirements There are no pre-course requirements     Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Pharmacy Technician: Pharmacy Technician Course Online Unlock your potential with our Pharmacy Technician course! This Pharmacy Technician training provides comprehensive knowledge and skills for a successful Pharmacy Technician career. Master essential Pharmacy Technician techniques, including medication management and patient care, through our expert-led Pharmacy Technician course. Our Pharmacy Technician program prepares you to excel in the dynamic field of Pharmacy Technician work. Enroll today and become a proficient Pharmacy Technician with our in-depth Pharmacy Technician curriculum! This Pharmacy Technician: Pharmacy Technician Course provides all the knowledge and essential skills required for these critical roles, including the ability to counsel, advise, and dispense medicinal expertise. By taking this Pharmacy Technician: Pharmacy Technician Course You will also learn basic medical practices and prescription techniques, as well as common pharmaceutical terminology and the responsibilities for stock control and patient confidentiality. Enrol in this Pharmacy Technician: Pharmacy Technician Course to get a head start on a career in healthcare. Special Offers Of this Pharmacy Technician: Pharmacy Technician Course This Pharmacy Technician: Pharmacy Technician Course includes a FREE PDF Certificate. Lifetime access to this Pharmacy Technician: Pharmacy Technician Course Instant access to this Pharmacy Technician: Pharmacy Technician Course 24/7 Support Available to this Pharmacy Technician: Pharmacy Technician Course Pharmacy Technician: Pharmacy Technician Course Online You can gain a thorough understanding of a pharmacy technician's position and responsibilities by taking our Pharmacy Technician: Pharmacy Technician Course. By taking our Pharmacy Technician: Pharmacy Technician Course, you will be able to develop strong communication skills that will enable you to interact comfortably with patients and healthcare professionals. The Pharmacy Technician: Pharmacy Technician Course will teach you how to clearly understand inventory management, standard operating procedures, and dispensing techniques. The Pharmacy Technician: Pharmacy Technician Course also covers risk management, pharmacy prescription, dispensing, and minimising dispensing errors. Who is this course for? Pharmacy Technician: Pharmacy Technician Course Online This Pharmacy Technician: Pharmacy Technician Course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Course Online To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Pharmacy Technician: Good Command over English language is mandatory to enrol in our Pharmacy Technician Course. Pharmacy Technician: Be energetic and self-motivated to complete our Pharmacy Technician Course. Pharmacy Technician: Basic computer Skill is required to complete our Pharmacy Technician Course. Pharmacy Technician: If you want to enrol in our Pharmacy Technician Course, you must be at least 15 years old. Career path Pharmacy Technician: Pharmacy Technician Course Online This Pharmacy Technician: Pharmacy Technician Course will prepare you for many healthcare profession such as: Pharmacist’s Assistant Pharmacy Technician Hospital Clerk Pharmacist

Bookkeeping: Sage 50 With Accounting and Finance Level 5 Would you like to acquire a basic grasp of bookkeeping? If yes, you are going to enjoy our Bookkeeping for Personal and Business Accounting course! The Bookkeeping: Bookkeeping Online for Personal and Business Accounting course delves into the fundamentals of financial record-keeping. This Bookkeeping: Bookkeeping Online for Personal and Business Accounting course also covers double-entry bookkeeping. Moreover, this Bookkeeping for Personal and Business Accounting involves transaction recording, and financial statement creation. With a focus on both personal and business accounting, Bookkeeping: Bookkeeping for Personal and Business Accounting participants gain practical skills in budgeting, expense tracking, and utilizing accounting software. Unlock our Bookkeeping: Bookkeeping Online for Personal and Business Accounting course to foster financial literacy for individuals and equips entrepreneurs for effective business accounting! Main Course: Bookkeeping for Personal and Business Accounting Free Courses Course 01: Level 5 Accounting and Finance Course 02: Sage 50 [ Note: Free PDF certificate as soon as completing the Bookkeeping: Bookkeeping Course] Bookkeeping: Bookkeeping Online This Bookkeeping: Bookkeeping Online Lead Course consists of 09 modules. Course Curriculum of Bookkeeping: Bookkeeping Online Course Module 1: Introduction to Bookkeeping Module 2: Proper Bookkeeping Module 3: Beginning Accounting Module 4: Types of Accounting Module 5: Making Sense of Your Accounts Module 6: Keeping Inventory and Tracking Sales Module 7: Controlling and Managing Expenses Module 8: Avoiding illegal accounting Module 9: Handling an audit Assessment Method of Bookkeeping: Bookkeeping Online Course After completing Bookkeeping: Bookkeeping Online Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Bookkeeping: Bookkeeping Online Course After completing the Bookkeeping: Bookkeeping Online Course, you can instantly download your certificate for FREE. Who is this course for? Bookkeeping: Bookkeeping Online Anyone who has a passion for establishing a career in this sector can take our Bookkeeping: Bookkeeping course. Requirements Bookkeeping: Bookkeeping Online To enrol in this Bookkeeping: Bookkeeping Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Bookkeeping: Bookkeeping Course. Be energetic and self-motivated to complete our Bookkeeping: Bookkeeping Course. Basic computer Skill is required to complete our Bookkeeping: Bookkeeping Course. If you want to enrol in our Bookkeeping: Bookkeeping Course, you must be at least 15 years old. Career path Bookkeeping: Bookkeeping Online After finishing this course on Bookkeeping: Bookkeeping Online for personal and business accounting, you can start career as entrepreneur, your own business or choose to work in the accounting field.

In the modern workplace, ensuring the safety and proper use of equipment is paramount. The Provision and Use of Work Equipment Regulations (PUWER) is a crucial aspect of workplace safety, designed to prevent accidents and ensure the well-being of employees. Our PUWER Awareness Training is meticulously crafted to provide you with the knowledge and skills necessary to comply with these regulations, enhancing safety and productivity in your work environment. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The PUWER Awareness Training course teaches learners about the Provision and Use of Work Equipment Regulations (PUWER). Participants will learn how to select and ensure equipment conforms to legal standards. The course covers the safe operation of various work equipment and emphasizes the importance of regular maintenance. Learners will understand the necessity of proper training for equipment use, ensuring that all users are competent and knowledgeable. The course also includes guidance on how to inspect equipment effectively and perform thorough risk assessments to prevent accidents and ensure a safe working environment. By the end of this training, learners will be equipped with the knowledge to manage work equipment safely and in compliance with PUWER standards. Course Curriculum Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Maintenance and Training of Work Equipment Module 05: Inspection and Risk Assessment Learning Outcomes: Understand the key principles of the Provision and Use of Work Equipment Regulations. Identify criteria for selecting and conforming work equipment to regulations. Recognise safe functionality requirements for various types of work equipment. Learn maintenance protocols and necessary training for effective equipment use. Conduct thorough inspections and perform detailed risk assessments of work equipment. Implement strategies for ongoing compliance with PUWER requirements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Safety managers in various industries. Equipment maintenance personnel. Health and safety officers. Supervisors overseeing work equipment. Regulatory compliance staff. Career path Health and Safety Officer Equipment Maintenance Technician Safety Compliance Inspector Industrial Safety Consultant Site Safety Supervisor Compliance Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your HR skills to the next level? The HR Audit Certificate course is designed to provide you with the knowledge and tools necessary to conduct thorough and effective HR audits. Whether you're an HR professional looking to enhance your expertise or an organization aiming to optimize your HR processes, this course is your gateway to excellence. Key Features: CPD Certified Developed by Specialist Lifetime Access This HR Audit Certificate course teaches learners the essentials of HR auditing. You'll start with an understanding of what an HR audit is and why it's important. The course then guides you through the steps of conducting an HR audit, from planning and procedures to execution. You'll learn how to assess recruitment and selection processes to ensure they are effective and fair. Additionally, the course covers how to evaluate employee training and development programs to see if they meet organizational needs. Practical skills in conducting HR audit interviews are included, helping you gather accurate information. You'll also learn how to report your findings clearly and professionally. Finally, the course introduces you to the UK internal audit standards, ensuring your audits meet high-quality benchmarks. This comprehensive course equips you with the knowledge and skills to perform thorough and effective HR audits in any organization. Course Curriculum Module 01: Introduction to HR Audit Module 02: HR Audit Procedures Module 03: Employee Recruitment and Selection Procedure Module 04: Employee Training and Development Process Module 05: HR Audit Interviews Module 06: Reporting HR Audit Outcome Module 07: UK Internal Audit Standards Learning Outcomes Understand key concepts and principles of HR audit procedures. Master techniques for evaluating employee recruitment and selection processes. Analyse the effectiveness of employee training and development programmes. Conduct comprehensive HR audit interviews with stakeholders. Report HR audit outcomes with clarity and precision. Adhere to UK internal audit standards and best practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals aiming to enhance audit skills. Internal auditors seeking HR audit knowledge. Managers overseeing HR processes and compliance. Consultants specialising in HR and internal audits. Students pursuing careers in HR or internal auditing. Career path HR Auditor Internal Auditor Recruitment and Selection Auditor Training and Development Analyst HR Compliance Officer HR Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Navigating today’s business environment requires more than just good intentions—it demands a clear understanding of the rules that keep companies operating above board. This QLS Level 3 Certificate is designed for those keen to deepen their knowledge of corporate risk management and regulatory frameworks without the fluff or filler. Whether you're part of a growing enterprise or simply want to sharpen your insight into how businesses stay legally sound and ethically aligned, this course helps lay the groundwork in a way that’s both accessible and professionally rewarding. Study entirely online, at your pace, with material developed to balance depth with clarity. From corporate governance essentials to identifying internal risks, each module guides you through the finer points with well-structured content and a clear sense of purpose. Ideal for those aiming to support organisational integrity or enhance their CV, this course adds a respected credential to your name—without the jargon or tired clichés. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Lesson 01 :Introduction to Active Shooter Attacks Lesson 02 :Identifying Potential Threats Lesson 03 :Developing a Survival Mindset Lesson 04 :Responding to an Active Shooter Incident Lesson 05 :Emergency First Aid and Evacuation Lesson 06: Prevention and Preparedness Lesson 07:Case Study on Active Shooting Learning Outcomes: Gain insights into the nature of active shooter attacks. Learn to identify potential threats and suspicious behaviour. Develop a resilient survival mindset. Understand effective responses during an active shooter incident. Acquire emergency first aid and evacuation skills. Explore prevention and preparedness strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals concerned about personal safety. Parents and guardians wanting to protect their families. School and university staff members. Workplace employees and managers. Security personnel and first responders. Community members interested in safety. Anyone seeking to enhance their emergency preparedness. Individuals keen on understanding active shooter incidents. Career path Security Officer Emergency Response Coordinator Safety Consultant Crisis Management Specialist Emergency Preparedness Trainer Community Safety Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding Marginal Costing Course is designed to help individuals grasp the vital concept of marginal costing, an essential tool in financial decision-making. In today’s competitive business landscape, understanding how to calculate and apply marginal costs allows businesses to optimise operations and increase profitability. This course simplifies complex financial theories and makes them accessible for anyone looking to gain a solid foundation in cost management, whether for career progression or enhancing business performance. By the end of the course, you’ll gain a clear understanding of how marginal costing contributes to pricing decisions, cost control, and profitability analysis. It offers a clear distinction between fixed and variable costs, enabling students to make more informed decisions when analysing profit margins. With flexible online access, this course allows you to learn at your own pace, diving deep into the techniques and formulas used by financial professionals to improve business strategies. Whether you’re aiming to advance in your career or strengthen your financial acumen, Understanding Marginal Costing provides the knowledge to confidently analyse and apply costing methods effectively. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Costing Methods Module 02: Understanding Marginal Costing Module 03: Cost Classification Module 4: Cost-Volume-Profit (CVP) Analysis Module 05: Decision-Making Using Marginal Costing Module 06: Contribution Margin Ratio and Profit Planning Module 07: Limitations and Criticisms of Marginal Costing Learning Outcomes Analyze costs effectively for informed decision-making. Utilize Marginal Costing strategically for financial planning. Classify costs adeptly to enhance decision-making capabilities. Implement Contribution Margin Ratio for profitable strategies. Grasp the limitations and criticisms of Marginal Costing. Enhance financial acumen for various professional pursuits. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs seeking financial mastery. Finance enthusiasts eager to deepen their knowledge. Professionals aiming to enhance decision-making skills. Students pursuing a career in finance. Business managers seeking strategic financial insights. Aspiring analysts and consultants. Individuals preparing for financial roles. Anyone interested in mastering Marginal Costing principles. Career path Financial Analyst Management Accountant Business Consultant Cost Accountant Budget Analyst Entrepreneurial Ventures in Finance Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you ready to empower individuals and teams to achieve their full potential? Our comprehensive "Introduction to Performance Coaching" course is designed to equip you with essential skills and knowledge to become a proficient performance coach. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Performance Coaching" course, learners will explore the foundations of coaching and mentoring, gaining insight into effective communication, ethical considerations, and various coaching models. They will develop skills in leadership under pressure, mastering management techniques, and understanding motivation and mindset dynamics. The course emphasizes organizational and personal skills development, preparing learners to set up their coaching practice and manage client relationships professionally. Additionally, they will grasp the correlation between stress and performance through the Inverted-U Theory, gaining practical knowledge applicable in diverse coaching scenarios. This curriculum equips learners with essential tools to coach others effectively, foster positive relationships, and optimize performance in both personal and professional contexts. Course Curriculum Module 01: Introduction to Performance Coaching Module 02: Key Themes of NLP Module 03: Coaching and Mentoring Models Part-1 Module 04: Coaching and Mentoring Models Part-2 Module 05: Effective Communication Skill Module 06: Ethical Aspects of Coaching and Mentoring Module 07: Leadership Under Pressure Module 08: Management Skills Module 09: Motivation and Mindset Module 10: Organisational Skills Module 11: Personal Skills Module 12: Setting Up as a Coach Module 13: The Coach or Client Relationship Module 14: The Relationship Between Stress and Performance - The Inverted-U Theory Learning Outcomes Understand principles of Performance Coaching for effective client interactions and outcomes. Apply Neuro-Linguistic Programming (NLP) techniques in coaching sessions for improvement. Analyze various coaching and mentoring models to adapt to specific needs. Demonstrate effective communication skills essential for coaching and mentoring relationships. Evaluate ethical considerations in coaching and mentoring practices for professional conduct. Apply leadership skills under pressure to guide clients towards performance goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to become proficient performance coaches. Individuals interested in enhancing coaching and mentoring abilities. Managers seeking to improve team performance through coaching strategies. Graduates aiming to start a career in coaching and mentoring. Anyone looking to understand the dynamics of performance coaching. Career path Performance Coach Leadership Development Specialist Organizational Consultant Motivational Speaker Personal Development Trainer Team Building Facilitator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.