11402 Manager courses in Swanscombe delivered On Demand

Defining Corporate Priorities for Smarter Sustainability What does sustainability mean for your organization? During this session, Fulya Kocak will discuss varying levels of sustainability and define how they differ based on an organization's priorities. Using examples from the construction industry, Ms. Kocak will show participants - from project managers to Chief Executive Officers - how they can take action and apply smart strategies to further their company's sustainability goals. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Defining Corporate Priorities for Smarter Sustainability What does sustainability mean for your organization? During this session, Fulya Kocak will discuss varying levels of sustainability and define how they differ based on an organization's priorities. Using examples from the construction industry, Ms. Kocak will show participants - from project managers to Chief Executive Officers - how they can take action and apply smart strategies to further their company's sustainability goals. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Information management is a rapidly growing field with a wide range of career opportunities. If you are someone who is interested in the intersection of technology and business, then a career in information management is an excellent fit for you. One of the biggest reasons to choose information management as a career is the demand for skilled professionals in this field. With the increasing amount of data being generated and stored, organisations of all sizes need professionals who can help them manage and utilise this data effectively. Moreover, this demand is only expected to grow in the coming years, making it a secure and promising career path. In addition to job security, a career in information management also offers the opportunity to work with cutting-edge technologies and solve complex problems. Information management professionals are constantly faced with new challenges and are responsible for finding innovative solutions to help their organisations make better decisions using data. This type of work can be extremely rewarding and fulfilling for those who enjoy thinking critically and creatively. Another benefit of a career in information management is the potential for advancement. As you gain experience and develop your skills, there are many opportunities to take on leadership roles and move up the ladder within your organisation. Overall, a career in information management is a great choice for those who are interested in technology, business, and problem-solving. With its strong job demand and potential for advancement, it is a rewarding and fulfilling career path that will only continue to grow in the coming years. Throughout the course, you will learn how to create and implement effective information management systems. They will learn how to identify the needs of an organisation and select the appropriate technologies and techniques to meet those needs. The course will also cover topics such as Databases and Information Management, Auditing Information Systems, Ethical and Social Issues and Data Protection. By the end of this course, you will have a strong foundation in information management principles and will be able to apply your knowledge to real-world situations. You will be equipped with the skills and knowledge necessary to manage and utilise data within your organisation effectively. Key Features of the Information Management Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** This course has been designed to develop knowledge and skills in the field of information management for individuals of all levels, from those who are just starting out in their careers to experienced professionals who want to deepen their expertise. Course Curriculum ***Information Management*** Module 01: Introduction Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection Accreditation This Information Management is CPD QS Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Information Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD QS Who is this course for? The Information Management course is suitable for a wide range of professionals, including those working in business, technology, and data-related roles. It is particularly well-suited for individuals who are looking to develop their skills in data management and analysis, as well as those who want to gain a deeper understanding of information management principles and best practices such as: Data Analysts Business Analysts Database Administrators Career path Information Management Data Science Data Analyst Business Analyst Database Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Project Management and Developing Our Future Generations The growth of the project management industry over the past ten years has led to over 40% of developed countries' GDP being spent on new changes and deliveries. The pool of successful project managers has become smaller, and so a concept has gathered momentum: Introducing PM to students at an earlier age to allow them to better understand the importance of the behaviour and ethics needed for their own future careers. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Management and Developing Our Future Generations The growth of the project management industry over the past ten years has led to over 40% of developed countries' GDP being spent on new changes and deliveries. The pool of successful project managers has become smaller, and so a concept has gathered momentum: Introducing PM to students at an earlier age to allow them to better understand the importance of the behaviour and ethics needed for their own future careers. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Need to Focus on Business Benefits and Value For decades, project managers were trained to focus on the creation of the deliverables defined in the project's requirement, often with little regard for the expected business benefits and business value. This is now changing as companies have a better understanding of business benefits and value and are updating their methodologies and frameworks. Some frameworks, such as Agile and SCRUM, appear to do a better job identifying than traditional project management practices tracking and reporting business benefits and value. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Dynamic Stakeholder Engagement Stakeholder engagement is one of the most important success criteria of any project or change initiative, yet it is often subsidiary to other processes or Participantd downward to managers and staff. Worse yet, it can be set up as a step-by-step, mechanical or uni-directional push communication process. Engaging stakeholders is a planned and highly adaptive organic process that seeks to touch each individual impacted by the change. Successful stakeholder engagement guides individuals to find and communicate their own motivation, embrace the change, and carry it forward. It is that dynamic that causes the change to happen and progress. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)