11081 Manager courses in Poynton delivered On Demand

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! With over 40 airports in the UK alone, some of which are top of the list of the busiest airports in Europe, there are multiple opportunities to pursue a successful career in the exciting world of airport management. This Diploma in Airport Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! If you've always had an interest in aviation, Airport Management and are looking to start a rewarding and amazing career, then enrolling in this course could be the perfect first step toward an amazing future. For Airport Management, Airport Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, making sure everything within the airport is up to standard. Airport Managers also oversee other employees and departments. The Airport Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Airport Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Airport Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Airport Management course today and gear up for excellence! Key Topics to be covered by Airport Management Course: An Introduction to the Air Transportation Network Airport Management Skills, Duties & Responsibilities An Overview of UK Airport Expansion Plans Airport Classifications and Variations Among Airports The Economic Structure of Airports Operations and Maintenance Procedures Airport Security, Emergency Operations & Communications Performance Measurement: Advantages and Pitfalls Take a step toward a brighter future! Skills You Will Gain Airport Management skills Knowledge of the aviation industry Multi-tasking and organisation Customer service for better airport management Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Introduction Module 02: Ownership Module 03: Organization Module 04: Economic Structure Module 05: Structure of Relationships Module 06: Operations and Maintenance Module 07: Master Planning Module 08: Civil Aviation Responsibilities Module 09: Aircraft Trading, Finance and Leasing Module 10: Litigation and Dispute Resolution Module 11: Environmental Issues Module 12: Performance Measurement Module 13: Comparison to Foreign Airports Module 14: Future Directions Assessment Process You have to complete the assignment questions given at the end of this course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme-endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Airport Management at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Career path The course is designed for anyone looking to launch a career in this field. Related professions in airline and airport management include: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Airport Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Airport Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

In today's fast-paced business environment, managing workplace attitudes is an essential skill that every manager must possess. This online course provides a comprehensive understanding of how to manage different attitudes, behaviours, and emotions in the workplace to create a positive work culture. With this course, you will gain knowledge of various workplace attitudes and learn how to manage them effectively. You will also learn about organisational structures, cultures, and people management strategies that will help you create a productive and motivated workforce. Learning Outcomes: Understand the different organisational structures and their impact on workplace attitudes Recognise the importance of organisational culture and its influence on employee behaviour Learn to identify and manage different types of workplace attitudes Develop knowledge and skills to manage diverse teams Understand the leadership contingency and behavioural theory Explore the benefits of flexible working practices The Managing Workplace Attitudes online course is designed to provide you with a comprehensive understanding of how to manage different attitudes, behaviours, and emotions in the workplace. This course consists of six modules that cover the essential concepts of organisational structures, cultures, and people management strategies. Module 01: Organisational Structures - This module covers the different types of organisational structures and their impact on workplace attitudes. Module 02: Organisational Culture - This module focuses on organisational culture and its influence on employee behaviour. Module 03: Workplace Attitudes, Knowledge, Skills, and Experiences - This module covers different workplace attitudes, such as job satisfaction, work commitment, and employee engagement, and how to manage them effectively. Module 04: Leadership Contingency and Behavioural Theory - This module discusses leadership contingency and behavioural theory, which will help you develop leadership skills to manage diverse teams. Module 05: Benefits of Flexible Working Practices - This module explores the benefits of flexible working practices and how they can improve employee engagement and productivity. Module 06: People Management Strategies - This module covers different people management strategies that you can use to create a positive work culture and improve employee performance. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers who want to develop their skills in managing workplace attitudes HR executives who want to learn about people management strategies Business owners who want to create a positive work culture Anyone interested in learning about workplace attitudes and management strategies Career path Human Resources Manager - £35,000 to £55,000 per annum Business Operations Manager - £30,000 to £50,000 per annum Team Leader - £20,000 to £35,000 per annum Project Manager - £30,000 to £60,000 per annum

***24 Hour Limited Time Flash Sale*** Mini MBA, Business Management with Entrepreneur Mindset Masterclass Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Whether you're a student, recent graduate, or job seeker, our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Mini MBA QLS Course 03: Entrepreneur Mindset Masterclass 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Setting and Achieving Goals Course 02: Goal Setting, Motivation, and Resilience for Life Course 03: Business Analysis Course 04: Strategic Management Course 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: Master the foundational principles and techniques of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Develop advanced proficiency in Mini MBA, Business Management with Entrepreneur Mindset Masterclass methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Enhance your problem-solving and critical thinking abilities within the context of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Cultivate strong communication and collaboration skills essential for success in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. The Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to advance their career in business management. Aspiring entrepreneurs looking to develop the skills necessary to start and grow a successful business. Recent graduates seeking to gain a comprehensive understanding of business management principles. Individuals seeking to switch careers to business management or entrepreneurship. Small business owners seeking to enhance their business management skills. Career path Business Manager - £35,000 to £80,000 per annum Entrepreneur - Income varies based on the success of the business Marketing Manager - £30,000 to £60,000 per annum Operations Manager - £30,000 to £70,000 per annum Human Resources Manager - £30,000 to £70,000 per annum Financial Manager - £35,000 to £80,000 per annum Project Manager - £35,000 to £70,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Learn how to build a solid foundation for success in Sales Management Includes Moving Up, 7 Best Practices, Sales Team Management Tips & Techniques, How to Fix Common Sales Team Problems

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin HR Management Diploma Course Online Master the skills you need to propel your career forward in employment law UK. This course will equip you with the essential knowledge and skillset that will make you a confident human resources manager or HR manager and take your career to the next level. This comprehensive HR management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this HR management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective employment law UK practice and equip you with the essential skills, confidence and competence to assist you in the employment law UK industry. You'll gain a solid understanding of the core competencies required to drive a successful career in employment law UK. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for human resources manager or HR manager or for people who are aspiring to specialise in employment law UK. Enrol in this HR management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive HR management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this employment law UK can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This HR management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This HR management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This HR management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Fundamentals of the Employment Law Fundamentals of the Employment Law 00:25:00 Laws Governing Employment in the UK Laws Governing Employment in the UK 00:15:00 The Recruitment Process The Recruitment Process 00:20:00 Employment Contracts Employment Contracts 00:10:00 Employment Rights & Benefits Employment Rights & Benefits 00:20:00 Health and Safety Health and Safety 00:20:00 Training and Development Opportunities Training and Development Opportunities 00:15:00 Discrimination at Workplace Discrimination at Workplace 00:20:00 Handling Grievances Handling Grievances 00:15:00 Managing Absenteeism Managing Absenteeism 00:25:00 Dismissal at Workplace Dismissal at Workplace 00:15:00 Developing a Social Media Policy at Workplace Developing a Social Media Policy at Workplace 00:10:00 Disciplinary Guidelines against Drug & Alcohol Misuse Disciplinary Guidelines against Drug & Alcohol Misuse 00:15:00 Define HRM Define HRM 00:05:00 Scope of HRM Scope of HRM 00:06:00 Processes in HRM Processes in HRM 00:04:00 Skills of HR Professionals Skills of HR Professionals 00:10:00 HRM & Performance Management HRM & Performance Management 00:03:00 Hiring Strategies Hiring Strategies 00:03:00 Various Retention Strategies Various Retention Strategies 00:04:00 Human Resource Planning Human Resource Planning 00:03:00 Managing Employee's Performance Managing Employee's Performance 00:04:00 Management of Contractors Management of Contractors 00:06:00 Strategic HRM Strategic HRM 00:03:00 Global HRM Global HRM 00:08:00 HR Information System HR Information System 00:01:00 Tips for Effective HRM Tips for Effective HRM 00:02:00 Assessment Assessment - UK Employment Law For HR Diploma Online Training Course 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

OverviewDevelop and safeguard an organisation's workforce and help them become highly motivated and loyal employees.This enlightening course is designed to train Human Resources in advanced disciplines capable of boosting a man management role to its full potential.The HR Management and Employment Law Diploma course delivers a full range of online learning modules that will educate you in ways to continuously improve your company's HR procedures. You will be taught the best ways to train and develop staff, appraise performances, reward outstanding performance, ensure diversity and equality, drive recruitment, and measure employee satisfaction. Your actions as an HR Manager will ensure the success of the business.How will I get my certificate?You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.Who is this course for?There is no experience or previous qualifications required for enrolment on this HR Management and Employment Law Diploma. It is available to all students, of all academic backgrounds.RequirementsOur HR Management and Employment Law Diplomais fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.Career pathHaving HR Management and Employment Law Diploma will increase the value in your CV and open you up to multiple sectors such as HR Manager: £30,000 - £70,000 annually. Human Resources (HR) Consultant: £25,000 - £55,000 annually. Employment Law Advisor: £28,000 - £60,000 annually. Talent Acquisition Specialist: £25,000 - £50,000 annually. Compensation and Benefits Analyst: £25,000 - £55,000 annually. Course Curriculum 12 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - HR Management and Employment Law Diploma: 00:00:00

Description: Want to become a successful transport manager? Then worry no more and enrol the Diploma in Transport Management course and learn to be a transport manager in any sector of the industry, including freight or passenger, on land, rail, water, or in the air. The course is designed for the people who intend to pursue careers in the field of Transport in the UK and abroad. The course gives you a detailed discussion on transport management. You will explore the sectors or fields that require transport management. Then the course presents you the ongoing challenges in this sector. You will also be introduced with the UK transport infrastructure, including road, rail, water and aviation. You will know how to bidding for the rights to operate passenger services. The challenges and trends facing the transport industry, and the transport manager's role in health and safety, National and international transport regulations - everything will be discussed in the course. After finishing the course, you will be able to work as a skilled transport manager. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Transport Management Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Transport Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Transport Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Transport Management An Introduction to Successful Transport Management 01:00:00 The UK's Travel Infrastructure - Road and Rail 00:45:00 Road Freight and Transport Management 01:15:00 Passenger Road Transport and its Management 01:15:00 Rail and Transport Management 00:30:00 Transport Management for Ports and Inland Waters 00:30:00 Transport Management for Airlines 00:30:00 Trends, Challenges and Best Practice in Transport Management 00:15:00 Transport Management and Health and Safety 00:30:00 SAP Transportation Management SAP Transportation Domestic Scenario 00:22:00 SAP Transportation Management (TM) Integrated Scenario 00:15:00 TM Overview + End to End Process Flow 00:43:00 SAP TM Uncontrolled Shipment Scenario 00:28:00 SAP TM - Air Way bill ID Generation 00:26:00 Effective SAP TM for perfect order fulfillment! 00:56:00 Assessment Assignment - Diploma in Transport Management 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting Started The CMI Level 7 Award in Professional Consulting is a concise course aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). The CMI Level 7 Award in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. Achieving the CMI Level 7 Award in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. Key Benefits For learners Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting Organisation Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI would recommend for progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? You will develop key skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting with the CMI Level 7 Award in Professional Consulting course. The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. We have a range of units available for this CMI Level 7 course, and you can select the units depending on your career goals and progression. Once you complete this CMI Level 7 Award in Professional Consulting course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of professional consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in professional consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of professional consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading innovation and change through professional consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and professional development for professional consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional consulting expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering client requirements through professional consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In 2015, Volkswagen was found to have installed software in their diesel engines to cheat emission tests. This scandal resulted in a massive loss of trust in the company, costing them billions of dollars in fines and settlements. This could have been avoided if they had a strong compliance and risk management system in place. Learning Outcomes: Understand the importance of compliance and risk management in today's business world. Identify the basic elements of compliance and learn about compliance management systems. Gain knowledge about compliance audits and the relationship between compliance and ethics. Understand the different types of risks and the process of risk management. The Compliance and Risk Management Diploma course provides learners with a solid understanding of the fundamental principles of compliance and risk management. The course covers essential topics such as compliance management systems, compliance audits, ethics, types of risks, and the risk management process. Learners will acquire the necessary skills to develop and implement effective compliance and risk management systems in their organisations. The course is suitable for anyone who wants to gain a deeper understanding of compliance and risk management principles, including compliance officers, risk managers, and business executives. The course is delivered entirely online and is self-paced, allowing learners to complete the course at their convenience. Upon completion of the course, learners will be equipped with the knowledge and skills to design and implement effective compliance and risk management systems, which will help reduce risks, increase business performance, and protect organisations from reputational damage and legal consequences. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Compliance officers Risk managers Business executives Anyone who wants to learn about compliance and risk management Career path Compliance Officer: £23k - £63k per year Risk Manager: £30k - £100k per year Business Executive: £30k - £100k per year Compliance Manager: £35k - £90k per year Internal Auditor: £25k - £70k per year Legal Counsel: £40k - £120k per year.