11522 Manager courses in Downpatrick delivered On Demand

Course Description Get instant knowledge from this bite-sized HR Audit: Part 2 course. This course is very short and you can complete it within a very short time. In this HR Audit: Part 2 course you will get fundamental ideas of human resource auditing, the key understanding of UK internal audit standards, HR audit interviews and so on. Enrol in this course today and start your instant first step towards learning about employee training and development process. Learn faster for instant implementation. Learning outcome  Familiarise with employee training and development process Understand UK internal audit standards Deepen your understanding of reporting HR audit outcome Learn about HR audit interviews How Much Do Auditors Earn? Senior - £67,000(Appx.) Average - £40,000(Appx.) Starting - £24,000(Appx.) Requirement Our HR Audit: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. HR Audit: Part 2 Module 01: Employee Training and Development Process 00:19:00 Module 02: HR Audit Interviews 00:22:00 Module 03: Reporting HR Audit Outcome 00:23:00 Module 04: UK Internal Audit Standards 00:24:00 Assignment Assignment - HR Audit: Part 2 00:00:00

Course Description This Office Administration and Stress Management: Part 2 course is designed for you to give you a deep understanding of stress. You will learn how to create a positive, low-stress lifestyle. The easy to grasp modules will help you deal with stress. You will also learn how to take power over stressful situations by avoiding them entirely. If all these sound good to you, join the course right away!  Learning outcome  Understand what stress is and how you can address stressful situations Learn how to create a stress-reducing lifestyle Familiarise yourself with various ways of dealing with stress How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 2 Module 01: Understanding Stress 00:07:00 Module 02: Creating a Stress-Reducing Lifestyle 00:08:00 Module 03: Altering the Situation 00:05:00 Module 04: Avoiding the Situation 00:06:00 Assignment Assignment - Office Administration and Stress Management: Part 2 00:00:00

Course Description Get instant knowledge from this bite-sized Minute Taking Executive Training Part - 1 course. This course is very short and you can complete it within a very short time. In this Minute Taking Executive Training Part - 1 course you will get fundamental ideas of minute taking, the key strategy of minute writing, meeting structure and so on. Enrol in this course today and start your instant first step towards introduction to minute writing. Learn faster for instant implementation. Learning outcome Familiarise with minute writing Gain in-depth knowledge of the Deepen your understanding of the meeting structure Strengthen minute meetings, decisions and actions Know how to prepare for minute taking How Much Do Executives Earn? Senior - £74,000 (Apprx.) Average - £40,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Minute Taking Executive Training Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Minute Taking Executive Training Part - 1 Module 01: Introduction to Minute Writing 00:21:00 Module 02: Preparation for Minute Taking 00:24:00 Module 03: The Meeting Structure 00:17:00 Module 04: Minute Meetings, Decisions and Actions 00:19:00 Assignment Assignment - Minute Taking Executive Training Part - 1 00:00:00

Course Description This Office Administration and Stress Management: Part 1 course is designed to introduce you to office administration. In this course, you will learn the skills an effective administrator requires in his job. This course will help you develop your communication skills and enhance your organisational skills. If all these sound good to you, join the course right away!  Learning outcome  Familiarise yourself with office administration Get to know the skills an effective office administrator needs Improve your communication skills Enhance your organisational capabilities How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 1 Module 01: Introduction to Office Administration 00:14:00 Module 02: Skills of an Effective Administrator 00:15:00 Module 03: Communication Skills 00:25:00 Module 04: Organisational Skills 01:16:00 Assignment Assignment - Office Administration and Stress Management: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Minute Taking Executive Training Part - 2 course. This course is very short and you can complete it within a very short time. In this Minute Taking Executive Training Part - 2 course you will get fundamental ideas of minute taking, the key strategy of minute taking, technology in minute taking and so on. Enrol in this course today and start your instant first step towards the roles and responsibilities of a minute taker. Learn faster for instant implementation. Learning outcome Understand roles and responsibilities of minute taker Know the tips for minute taking Understand the technology in minute taking Learn about building confidence How Much Do Executives Earn? Senior - £74,000 (Apprx.) Average - £40,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Minute Taking Executive Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Minute Taking Executive Training Part - 2 Module 01: Roles and Responsibility of Minute Taker 00:27:00 Module 02: Tips for Minute Taking 00:22:00 Module 03: Technology in Minute Taking 00:13:00 Module 04: Building Confidence 00:14:00 Assignment Assignment - Minute Taking Executive Training Part - 2 00:00:00

Course Description Get instant knowledge from this bite-sized HR Audit: Part 1 course. This course is very short and you can complete it within a very short time. In this HR Audit: Part 1 course you will get fundamental ideas of human resource auditing, the key understanding of audit procedures and so on. Enrol in this course today and start your instant first step towards learning about HR audits. Learn faster for instant implementation. Learning outcome  Familiarise with HR audit Understand HR audit procedures Gain in-depth knowledge of employee recruitment and selection procedure How Much Do Auditors Earn? Senior - £67,000(Appx.) Average - £40,000(Appx.) Starting - £24,000(Appx.) Requirement Our HR Audit: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. HR Audit: Part 1 Module 01: Introduction to HR Audit 00:16:00 Module 02: HR Audit Procedures 00:22:00 Module 03: Employee Recruitment and Selection Procedure 00:35:00 Assignment Assignment - HR Audit: Part 1 00:00:00

Course overview In business, you have to face different types of financial and production risks. If you cannot understand this style of your business and avoid the risks, it is very difficult for you to make a profit and stay in the market. Learn the important financial and risk management strategies from this Diploma in Financial Risk Management course and be able to make a higher profit in your business. This Diploma in Financial Risk Management course will give you a clear understanding of operational management and risk management procedures. You will learn about different types of risks and how to manage them. This risk management course will help you to analyze any situation and evaluate the risk factors. For understanding your business environment and determining the most risk-free and profitable business strategy this course is perfect for you. Learning outcomes Learn about limit, continuity and differentiability Know how to graph a parabola using conic sections Understand what is a paraboloid in calculus Identify the differentiation rules and use them to solve problems Learn about different coordinate systems Be able to compute a composite function's derivative using chain rule Learn how to use Taylor's formula Who Is This Course For? Anyone interested in learning risk management most efficiently can take this Diploma in Financial Risk Management course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Financial Risk Management course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Risk Managers Compliance Officers Financial Analysts Business Analyst Business Owners Operational Risk Controllers Managing Directors Diploma in Financial Risk Management Module 1- Introduction to Risk Management Introduction to Risk Management 00:22:00 Module 2: Risk and Types of Risk Risk and Types of Risk 00:22:00 Module 3: Benefits of Risk Management Benefits of Risk Management 00:15:00 Module 4: Enterprise Risk Management Enterprise Risk Management 00:25:00 Module 5: Risk Management Process Risk Management Process 00:13:00 Module 6: Risk Analysis & Assessment Risk Analysis & Assessment 00:30:00 Module 7: The Risk Evaluation Process The Risk Evaluation Process 00:34:00 Module 8: Managing Financial Risks Managing Financial Risks 00:33:00 Module 9 - The Fundamentals of Operational Risk Management The Fundamentals of Operational Risk Management 00:33:00 Module 10 - Managing Technology Risks Managing Technology Risks 00:21:00 Module 11: Managing Legal & Political Risk Managing Legal & Political Risk 00:25:00 Module 12: Environmental Risk Assessment Environmental Risk Assessment 00:28:00 Module 13: Risk Assessment at Workplace Risk Assessment at Workplace 00:17:00 Module 14: Market & Social Risk Assessment Market & Social Risk Assessment 00:38:00 Module 15 - Preparing Risk Management Plan: Step by Step Preparing Risk Management Plan: Step by Step 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you understand how to recruit candidates defining the outcomes of the role and how to draft a job description. You will also gain an understanding of the recruitment channels and metrics by taking this extensive recruitment consultant training course. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Acquire knowledge about the recruitment process Learn how to recruit a candidate Recognise what is the employee value proposition and how to calculate the same Understand various steps for recruitment Know how to define the outcomes from a role Understand how to draft a job description Get an introduction to the recruitment channel and metrics Learn how to conduct a competency based interview Understand how to use the assessment form to compile findings of all assessment tools Learn the best practices of onboarding a new employee in the company Why HR Management: Recruitment, Selection and Onboarding Course right for you? This Applied Behavioural Analysis Course is ideal for those who want to kickstart their career as ABA therapists. This course will give you an overview of the fundamental concepts, rules and techniques of Applied Behaviour Analysis. You will understand how ABA is used to replace troublesome behaviours with alternative, acceptable ones so the person can perform better in their surroundings. This course will also help you understand various rules of ABA and the steps to treat the same. You will understand the generalization in ABA theory and visuospatial skills and language skills to enhance your knowledge about ABA. Upon successful completion of this Applied Behavioural Analysis Course, you will have in-depth knowledge about applied behavioural analysis ABA and will also develop the skills required to become a professional ABA therapist. HR Management: Recruitment, Selection and Onboarding Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Preview What All Will We Cover Recruitment What All Will We Cover in Recruitment and What is Employee Value Preposition Recruitment Defining the Outcomes From a Role Drafting a Job Description Recruitment Channels Recruitment Metrics Selection What All Will We Cover Using Role Plays and Presentations As Selection Tools Using Situational Judgement Tests (SJTs) and Case Studies As Selection Tools How to Conduct a Competency Based Interview (CBI) and a Behavioural Event (BEI) How to Use The Assessment Form to Compile Findings of All Assessment Tools Onboarding How to Onboard a New Employee in The Company Best Practices Who should take this course? This comprehensive HR management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of recruitment. Entry Requirements There are no academic entry requirements for this HR management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HR management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want In this course you will learn the fundamental skills required to manage employee data, maintain compliance and streamline HR processes. You will learn various effective HRM strategies, and practical insights to excel in HR administration. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Boost your career in HR management or human resources management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why HR Administration Training Course right for you? This Applied Behavioural Analysis Course is ideal for those who want to kickstart their career as ABA therapists. This course will give you an overview of the fundamental concepts, rules and techniques of Applied Behaviour Analysis. You will understand how ABA is used to replace troublesome behaviours with alternative, acceptable ones so the person can perform better in their surroundings. This course will also help you understand various rules of ABA and the steps to treat the same. You will understand the generalization in ABA theory and visuospatial skills and language skills to enhance your knowledge about ABA. Upon successful completion of this Applied Behavioural Analysis Course, you will have in-depth knowledge about applied behavioural analysis ABA and will also develop the skills required to become a professional ABA therapist. HR Administration Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Training and Development Welcome Back - Part 2 Starts Here The Main Tasks of a Trainer The Induction Training The Administrative Tasks of a Trainer and Managing Feedback The Training Library and The List of Course That The Trainer Manages The List of Skills and The Competency Assessments Internal and External Courses Training Procedures, Reporting and Communication Employee Administration What Do Administration Hr Specialists Do What Should a Labor Contract Include Occupational Medicine and Labor Protection What Documents Does The Personnel File Include Keeping Staff Files, Data Confidentiality, Documents Issues to Employees External Service Providers and Reporting Performance Evaluation What is Performance Evaluation and Why is It Useful Giving the Employees Objectives Ways / Tools for Conducting the Evaluation Process and People Involved What Are the Results Used for and How Often is It Recommended Relationship With the Training Department Evaluation Procedures and Activities Carried Out by HR Employee Motivation Employee Engagement Questionnaire Questionnaire Results The Action Plan Financial Motivation Non-financial Motivation The Exit Interview Communication The Role of the Communication Specialist Regular Communications HR Communication Procedures Organizing Team Outings Corporate Social Responsibility CSR Meetings with Employees See You in Part 3 Who should take this course? This comprehensive HR administration training course online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of HR management or human resources management. Entry Requirements There are no academic entry requirements for this HR administration training course online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Learn the Latest Skills | Accredited by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job. People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Receptionist Office Administrator Secretary HR Personnel Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management