1554 Manager courses delivered Live Online

About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

OpenView training course description A hands-on course focusing on network management using HP OpenView network node manager on Microsoft Windows or UNIX. What will you learn Recognise the benefits of ADSL. Describe the network management architecture. Use HP OpenView. Diagnose faults using HP OpenView. Recognise the MIB structure. OpenView training course details Who will benefit: Technical staff wanting to learn DNS. Prerequisites: TCP/IP Foundation Duration 2 days OpenView training course contents Network management What is network management?, Benefits, issues, demonstration. Getting started with HP OpenView Starting HP OpenView, IP discovery, IP monitoring, controlling IP discovery. Using HP OpenView Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Parts of SNMP SNMP architecture, MIB's, The protocol. HP OpenView SNMP configuration HP OpenView alarm browser HP OpenView alarms, alarm categories, filtering alarms, alarm details window. MIB's MIB1, MIB2, The MIB2 groups, additional MIB's, MIB compilers, vendor MIB's. HP OpenView MIB loader and browser. Monitoring devices Polling, obtaining MIB information. Diagnostic tools Poll node, the ping window, protocol test, locate route HP OpenView fault management Alarms, polling, fault management, setting thresholds and configuring traps.

Duration 2 Days 12 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: List the use cases for vRealize Suite Lifecycle Manager Describe the architecture of vRealize Suite Lifecycle Manager Deploy and configure vRealize Suite Lifecycle Manager Create, manage, and scale vRealize Suite Lifecycle Manager environments Add VMware vRealize Suite products to vRealize Suite Lifecycle Manager Manage vRealize Suite products with vRealize Suite Lifecycle Manager Use vRealize Suite Lifecycle Manager to perform content lifecycle management Troubleshoot day-to-day operations of vRealize Suite Lifecycle Manager This two-day course features hands-on training that focuses on installing, configuring, and managing VMware vRealize© Suite Lifecycle Manager?, which includes products such as VMware vRealize© Operations?, VMware vRealize© Log Insight?, and VMware vRealize© Automation?. This course prepares you to administer a vRealize infrastructure for an organization. Course Introduction Introductions and course logistics Course objectives Introduction to Lifecycle Manager Describe the use cases for Lifecycle Manager List the features of Lifecycle Manager List system requirements for Lifecycle Manager Use vRealize Easy Installer to deploy Lifecycle Manager Verify that a Lifecycle Manager deployment is successful Lifecycle Manager Configuration Create SSL certificates for vRealize Suite product instances Import custom SSL certificates Add Lifecycle Manager infrastructure elements Create a Lifecycle Manager private cloud environment Add vRealize Suite product Installation media Adding vRealize Suite Applications Deploy a new vRealize Suite product Manage a vRealize Suite product using Lifecycle Manager Add an existing vRealize Suite product to an environment Day 2 Operations Perform On-going Management Tasks Monitor environment health Ensure product configuration compliance Scale-out VMware Identity Manager? Replace an existing certificate with a new one Manage SDDC content Perform source control Describe content pipelines Describe check-in and multi check-in feature Use content from Marketplace Lifecycle Manager Migration List the migration options available for Lifecycle Manager Migrate Lifecycle Manager using vRealize Easy Installer Troubleshooting Lifecycle Manager Access log files in Lifecycle Manager Configure the vRealize Log Insight Agent Use tools and log data to troubleshoot common problems

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park

NNMi for engineers training course description A hands on course focusing on network management using Network Node Manager (NNMi) on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use NNMi. Diagnose faults using NNMi. Recognise the MIB structure. NNMi for engineers training course details Who will benefit: Network administrators. Network operators. Those wishing to find out more about how their NNMi works. Prerequisites: TCP/IP foundation for engineers Duration 2 day NNMi for engineers training course content Network management What is network management? Benefits, issues, demonstration. Getting started with NNMi Starting NNMi, IP discovery, IP monitoring, controlling IP discovery. Using NNMi Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Parts of SNMP SNMP architecture, MIBs, The protocol. NNMi SNMP configuration NNMi alarm browser NNMi alarms, alarm categories, filtering alarms, alarm details window. MIBs MIB1, MIB2, The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. NNMi MIB loader and browser. Monitoring devices Polling, obtaining MIB information. Diagnostic tools Poll node, the ping window, protocol test, locate route NNMi fault management Alarms, polling, fault management, setting thresholds and configuring traps.

Duration 3 Days 18 CPD hours This course is intended for New, soon-to-be or future IT managers & those working toward their ITMLE Certification will benefit from this course. Overview Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete the ITMLP Final Exam bring credible and validated industry knowledge to the organizations they serve. The IT Management & Leadership Professional Bootcamp (ITMLP) is the first step for full IT Executive Certification (ITMLE). This Bootcamp covers IT topics vital to success for new/would-be IT managers. Technical Leadership Life as a Technical Manager Influence-Based Technical Leadership Managing Hybrid and Virtual IT Teams IT Methodology and Innovation Methodology Overview IT Megatrends Creating Innovative IT Solutions Business of IT IT Funding and Cost Center Management IT Vendor Management IT Internal Client Service

Duration 3 Days 18 CPD hours This course is intended for Experienced IT Asset Managers Overview By attending this course the attendee will be able to Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program specify and define the duties and responsibilities necessary to be an effective IT Asset Manager be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program. Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization?s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification. Course Outline IAITAM and the Mission ITAM Code of Ethics Defining Primary Roles in an ITAM Program IAITAM?s 12 KPAs Relationships, Dependencies, and Benefits KPA Interdependencies Roles and Responsibilities Creating Dynamic Job Descriptions for ITAM Programs The Role of a Program Manager Project Management Relationship Triangle Sample Projects by KPA Prioritization and the ITAM Program Lifecycle Management Process Building Best Practices Gaining Executive Buy-in Business Case Template Maturity Assessment ITAM as a Core Business Function Additional course details: Nexus Humans Certified IT Asset Manager (CITAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified IT Asset Manager (CITAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Managers Auditors Legal Compliance Officers Security Manager Information Managers Anyone involved with data protection processes and programmes Overview Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology?regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Manager (CIPM) certification program. Founded in 2000, the IAPP is the world?s largest and most comprehensive privacy resource with a mission to define, support and improve the Privacy profession globally. Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable skill that will help you protect your organization?s data?and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. Introduction to privacy program management Privacy program management responsibilities Accountability in privacy program management Privacy governance Considerations for developing and implementing a privacy program Position of the privacy function within an organization Role of the DPO Program scope and charter Privacy strategy Support and ongoing involvement of key functions and privacy frameworks Applicable laws and regulations The regulatory environment Common elements across jurisdictions Strategies for aligning compliance with organizational strategy Data assessments Practical processes for creating and using data inventories/maps Generating and applying gap analyses Privacy assessments Privacy impact assessments/data protection impact assessments Vendor assessments Policies Common types of privacy-related policies Policy components Strategies for implementation Data subject rights Operational considerations for communicating and ensuring data subject rights Privacy notice Choice and consent Access and rectification Data portability Erasure Training and awareness Developing privacy training and awareness programs Implementing privacy training and awareness programs Protecting personal information Holistic approach to protecting personal information Privacy by design Data breach incident plans Planning for a data security incident or breach Responding to a data security incident or breach Monitoring and auditing program performance Common practices for monitoring privacy program performance Measuring, analyzing and auditing privacy programs Additional course details: Nexus Humans Certified Information Privacy Manager (CIPM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Manager (CIPM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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About this Training Course Reservoir engineering methods, data and models are used in the E&P business to describe and optimise hydrocarbon recovery. This 5 full-day course addresses reservoir engineering concepts and methods to enable cross-disciplinary team work and the smooth exchange of ideas and experience. In this course, participants will gain an in-depth understanding of the fundamentals of reservoir engineering and a broad range of modern reservoir engineering principles and practices for reservoir development and production, including the estimation of oil and gas reserves. The topics covered in this course will be illustrated with practical and actual field cases. Some self-study or reading will be required from participants. Training Objectives By the end of this course, participants will be able to: Describe use of permeability and fluid saturation in reservoir engineering. Explain the assessment of hydrocarbon resources and recoverable reserves estimation. Understand analysis and modelling of fluid behaviour. Explain oil and gas reservoir performance. Describe material balance methods in oil and gas reservoirs. Understand design and analysis of well tests. Understand analysis and production of producing wells and forecasting methods. Describe fluid displacement at the pore and reservoir scale. Explain reservoir simulation approaches. Describe tools for handling the uncertainty in reservoir analysis. Describe various recovery methods from primary to enhanced recovery. Target Audience This course is intended for professionals with prior technical or engineering exposure to exploration and production activities. Targeted participants include geoscientists, production engineers, petrophysicists and petroleum engineers involved with exploration and development of oil & gas reservoirs. The course will also benefit petroleum engineering team leaders as well as IT staff and support staff who work with reservoir engineering, development and production departments. Course Level Basic or Foundation Trainer Your expert course leader is an independent Reservoir Engineering Consultant, providing project consultancy and reservoir engineering training for global customers. He retired from Shell in 2012 and during the last years of his Shell career, he held the Senior Reserves Consultant for the Middle East and Reservoir Engineering Discipline Lead positions. He is a seasoned Petroleum Engineering professional, with global experience in Shell companies and joint ventures (NAM, SSB, SCL, PDO, SKDBV). His technical expertise is in reserves and resource management, reservoir engineering quality assurance, and staff development as well as carbonate reservoirs, modelling and reservoir simulation.  PROFESSIONAL EXPERIENCE 2012 to date Independent Reservoir Engineering Consultant Petroleum and reservoir engineering advice, training and services. Reservoir engineering training for major oil companies, engineering firms and other global customers. Assurance of SPE and SEC reserves compliance. Participation in SPE reserves and resources estimation Advanced Technology Workshops both as an organising committee member and as session speaker.   2008 - 2012 Shell International E&P, the Hague, the Netherlands Senior Reserves Consultant for Shell business units and joint ventures in the Middle East Region Assurance of SEC and SPE compliance of reserves and resources. Industry publications and conference contributions a.o. SPE guidelines on probabilistic reserves estimation.   2006 - 2008 Shell E&P Technology Solutions, Rijswijk, the Netherlands Reservoir Engineering Discipline Lead Responsible for Reservoir Engineering in global projects and for staff planning and development (over 60 international Reservoir Engineers).   2001 - 2005 Centre for Carbonate Studies, SQU, Oman / Shell International E&P Applications and Research / Shell Representative Office Oman   Petroleum Engineering Manager PE Manager in the Carbonate Research Centre, a joint venture between Sultan Qaboos University in Oman and Shell International. Industrial research projects and teaching on recovery aspects of carbonate reservoir development.   1997 - 2000 Shell International E&P, Rijswijk, the Netherlands Principal Reservoir Engineer Coordination of the NOV subsurface team in Shell Kazakhstan Development BV in 2000. Leading role in Shell Gamechanger project on natural gas hydrates. Acting Shell Group Reserves Co-ordinator in 1997-1998. Facilitation of workshops with government shareholders, including discussions on sensitive reserves issues (BSP Petroleum Unit Brunei, PDO Oman, SPDC government Nigeria).   1992 - 1996 Shell Training Centre, Noordwijkerhout, the Netherlands Reservoir Engineering Programme Training Director Advanced PE training events, QA/QC, design and delivery of courses to Shell staff.   1985 - 1992 Shell International, SIPM, the Hague, The Netherlands Senior Reservoir Engineer Reservoir simulation, integrated reservoir modelling and gas field development and major contributor to the Shell internal Gas Field Planning Tool development. Full field reservoir simulation projects supporting Field Development Plans, operational strategies and unitisation negotiations for Shell Group Operating Companies in the United Kingdom, New Zealand and Egypt.   1984 - 1985 Geological Survey of the Netherlands, Ministry of Economic Affairs Reservoir Engineering Section Head Responsible for Petroleum Engineering advice on oil and gas licences to the Ministry of Economic Affairs. First-hand experience with a government view on resource management.   1976 - 1984 NAM, Assen, The Netherlands and SSB/SSPC, Miri, Malaysia Wellsite Operations Engineer / Operational Reservoir Engineer POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations