1680 Manager courses in Wetherby delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Channel Partner / Reseller Customer Employee Overview At course completion students will be able to: - Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network - Explain the use of MQC and AutoQoS to implement QoS on the network and describe some of the mechanisms used to monitor QoS implementations - Given a converged network and a policy defining QoS requirements, classify and mark network traffic to implement the policy - Use Cisco QoS queuing mechanisms to manage network congestion - Use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network - Use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic - Given a low speed WAN link, use Cisco link efficiency mechanisms to improve the badwidth efficiency of the link - Describe the recommended best practices and methods used for end-to-end QoS deployment in the enterprise This course provides students with knowledge of IP QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. Introduction to QoS Review Converged Networks Understand QoS Describe Best-Effort and Integrated Services Models Describe the Differentiated Services Model Module Summary Module Self-Check Implement and Monitor QoS MQC Introduction Monitor QoS Define Campus AutoQoS Define WAN AutoQoS Module Summary Module Self-Check Lab 2-1: IP SLA Setup and QoS Baseline Measurement Lab 2-2: Configuring QoS with Cisco AutoQoS Classification and Marking Classification and Marking Overview Case Study 3-1: Classification and Marking MQC for Classification and Marking NBAR for Classification Use of QoS Preclassify Campus Classification and Marking Module Summary Module Self-Check Lab 3-1: Classification and Marking Using MQC Lab 3-2: Using NBAR for Classification Lab 3-3: Configuring QoS Preclassify Lab 3-4: Campus Classification and Marking Using MQC Congestion Management Queuing Introduction Configure WFQ Configure CBWFQ and LLQ Configure Campus Congestion Management Module Summary Module Self-Check Lab 4-1: Configuring Fair Queuing Lab 4-2: Configuring LLQ-CBWFQ Lab 4-3: Configuring Campus-Based Queuing Mechanisms Congestion Avoidance Congestion Avoidance Introduction Configure Class-Based WRED Case Study 5-1: WRED Traffic Profiles Configure ECN Describe Campus-Based Congestion Avoidance Module Summary Module Self-Check Lab 5-1: Configuring DSCP-Based WRED Lab 5-2: Configuring WTD Thresholds Traffic Policing and Shaping Traffic Policing and Shaping Overview Configure Class-Based Policing Campus Policing Configure Class-Based Shaping Configure Class-Based Shaping on Frame Relay Interfaces Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation Module Summary Module Self-Check Lab 6-1: Configuring Class-Based Policing Lab 6-2: Configuring Class-Based Shaping Link Efficiency Mechanisms Link Efficiency Mechanisms Overview Configure Class-Based Header Compression Configure LFI Module Summary Module Self-Check Lab 7-1: Configuring Class-Based Header Compression Lab 7-2: Configuring LFI Deploying End-to-End QoS Apply Best Practices for QoS Policy Design End-to-End QoS Deployments Module Summary Module Self-Check Lab 8-1: Mapping Enterprise QoS Policy to the Service Provider Policy Additional course details: Nexus Humans Cisco Implementing Cisco Quality of Service v2.5 (QOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Quality of Service v2.5 (QOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Describe the VMware Telco Cloud Automation infrastructure settings Configure Containers as a Service (CaaS) functionality Describe partner integration options and procedures Define zero-touch provisioning and describe infrastructure deployment Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day-two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud AutomationTM environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options, and procedures. You explore Containers as a Service and understand the workflow details of Partner Integration processes. You are introduced to zero-touch provisioning and its importance in VMware Telco Cloud Automation. You onboard and instantiate network functions and network services using hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day-zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements on other applications such as VMware vRealize© Orchestrator? and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day One Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and TCA Identify the benefits of public versus private infrastructure List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day One Operations: Containers as a Service Define Containers as a Service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and VMware Tanzu? Kubernetes Grid? architectures Describe supporting technologies like Cluster API List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups Describe cluster monitoring List CaaS scale options Day One Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases Day One Operations: Zero Touch Provisioning and Infrastructure Deployment Describe zero-touch provisioning List the use cases of zero-touch provisioning List the benefits of zero-touch provisioning Describe the infrastructure requirements of zero-touch provisioning Describe the zero-touch provisioning domains List the steps to deploy an infrastructure using zero-touch provisioning Day One Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day Two Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a VMware vCenter Server© system in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Summarize the role-based access control model of VMware Telco Cloud Automation Day Two Operations: Platform Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule to manage life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule to manage life cycle management of VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Set up Network Function and Network Service monitoring Perform Network Function and Network Service termination Day Two Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Troubleshoot using tcf_manager, app.log, and web.log Define the procedures to integrate VMware vRealize© Operations Manager? with VMware Telco Cloud Automation Usage of VMware vRealize© Operations? Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Explain how to configure an external REST API Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Define Infrastructure Automation and describe infrastructure deployment Describe the VMware Telco Cloud Automation infrastructure settings Configure containers as a service functionality Describe partner integration options and procedures Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Automation environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options and procedures. You will explore containers as a service and understand the workflow details of partner integration processes. You will learn about infrastructure automation and its importance in VMware Telco Cloud Automation. You will onboard and instantiate network functions and network services using hands-on lab exercises.In addition, this course teaches life cycle management workflows as well as several types of technical problems in VMware Telco Cloud Automation, which you will identify, analyze, and solve through a systematic process. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements for other applications such as vRealize Orchestrator and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day 1 Operations: Infrastructure Automation Describe infrastructure automation List the use cases of infrastructure automation List the benefits of infrastructure automation Describe the infrastructure requirements of infrastructure automation Describe the infrastructure automation domains List the steps to deploy an infrastructure using infrastructure automation Day 1 Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and VMware Telco Cloud Automation Identify the benefits of public and private infrastructures List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day 1 Operations: Containers as a Service Define containers as a service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and Tanzu Kubernetes Grid architectures List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups List the steps to support anti-affinity of workload cluster nodes Describe cluster monitoring List CaaS scale options Day 1 Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases List the benefits and challenges of using Airgap Day 1 Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day 2 Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a vCenter Server system in credential management Define the role of Keycloak in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List the roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Day 2 Operations: Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule for life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule for life cycle management in VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Perform network function and network service termination Day 2 Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of CCLI for troubleshooting Define the procedures to integrate vRealize Operations Manager with VMware Telco Cloud Automation Describe how to use vRealize Operations Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples

Duration 5 Days 30 CPD hours This course is intended for This is an introductory-level systems administration course geared for Systems Administrators and users who wish to learn how to how to install, configure and maintain an Enterprise Linux system in a networked environment. Overview This course is about 50% lab to lecture ratio, combining expert instructor-led discussions with practical hands-on skills that emphasize current techniques, best practices and standards. Working in this hands-on lab environment, guided by our expert practitioner, attendees will explore Installing the Linux operating system and configuring peripherals Performing and modifying startup and shutdown processes Configuring and maintaining basic networking services Creating and maintaining system users and groups Understanding and administering file permissions on directories and regular files Planning and creating disk partitions and file systems Performing maintenance on file systems Identifying and managing Linux processes Automating tasks with cron Performing backups and restoration of files Working with system log files Troubleshooting system problems Analyzing and taking measures to increase system performance Configuring file sharing with NFS Configuring Samba for file sharing with the Windows clients Setting up a basic Web server Understanding the components for setting up a LAMP server Implementing basic security measures Linux System Administration is a comprehensive hands-on course that teaches students how to install, configure and maintain an Enterprise Linux system in a networked environment. This lab-intensive class explores core administrative tasks such as: creating and managing users, creating and maintaining file systems, determining and implementing security measures and performing software installation and package management. Linux networking topics include installing and supporting SSH, NFS, Samba and the Apache Web server. Students will explore common security issues, as well as several tools, such as the PAM modules that help secure the operating system and network environment. Upon successful completion of this course, students will be prepared to maintain Linux systems in a networked business environment. Although the course includes installing and configuring a CentOS 7 / RHEL 7 Linux system, much of the course content also applies to Oracle, Ubuntu, Scientific and other current versions of mainstream Linux distributions. Labs include user and group maintenance, system backups and restoration, software management, administration tasks automation, file system creation and maintenance, managing remote access, working with cron, and configuring basic file sharing and Web services, as well as working with system logging utilities such as rsyslog and much more. System Administration Overview UNIX, Linux and Open Source Duties of the System Administrator Superusers and the Root Login Sharing Superuser Privileges with Others (su and sudo Commands) TCP/IP Networking Fundamentals Online Help Installation and Configuration Planning: Hardware and Software Considerations Site Planning Installation Methods and Types Installation Classes Partitions Logical Volume Manager - LVM File System Overview Swap Partition Considerations Other Partition Considerations The Linux Boot Loader: grub Software Package Selection Adding and Configuring Peripherals Printers Graphics Controllers Basic Networking Configuration Booting to Recovery Mode Booting and Shutting Down Linux Boot Sequence The systemd Daemon The systemctl Command Targets vs. Run Levels Modifying a Target Service Unit Scripts Changing System States Booting into Rescue Mode Shutdown Commands Managing Software and Devices Identifying Software Packages Using rpm to Manage Software Using yum to Manage Software Installing and Removing Software Identifying Devices Displaying Device and System Information (PCI, USB) Plug and Play Devices Device Configuration Tools Managing Users and Groups Setting Policies User File Management The /etc/passwd file The /etc/shadow file The /etc/group file The /etc/gshadow file Adding Users Modifying User Accounts Deleting User Accounts Working with Groups Setting User Environments Login Configuration Files The Linux File System Filesystem Types Conventional Directory Structure Mounting a File System The /etc/fstab File Special Files (Device Files) Inodes Hard File Links Soft File Links Creating New File Systems with mkfs The lost+found Directory Repairing File Systems with fsck The Journaling Attribute File and Disk Management Tools Linux File Security File Permissions Directory Permissions Octal Representation Changing Permissions Setting Default Permissions Access Control Lists (ACLs) The getfacl and setfacl commands SUID Bit SGID Bit The Sticky Bit Controlling Processes Characteristics of Processes Parent-Child Relationship Examining Running Processes Background Processes Controlling Processes Signaling Processes Killing Processes Automating Processes cron and crontab at and batch System Processes (Daemons) Working with the Linux Kernel Linux Kernel Components Types of Kernels Kernel Configuration Options Recompiling the Kernel Shell Scripting Overview Shell Script Fundamentals Bash Shell Syntax Overview Shell Script Examples System Backups Backup Concepts and Strategies User Backups with the tar Command System Backup Options The xfsdump and xfsrestore Commands Troubleshooting the System Common Problems and Symptoms Troubleshooting Steps Repairing General Boot Problems Repairing the GRUB 2 Boot Loader Hard Drive Problems Restoring Shared Libraries System Logs and rsyslogd Basic Networking Networking Services Overview NetworkManager Introduction Network Configuration Files Locations and Formats Enabling and Restarting Network Services with systemtcl Configuring Basic Networking Manually Configuring Basic Networking with NetworkManager LAMP Server Basics LAMP Overview Configuring the Apache Web Server Common Directives Apache Virtual Hosting Configuring an Open Source Database MySQL MariaDB PHP Basics Perl CGI Scripting Introduction to System Security Security Overview Maintaining System Security Server Access Physical Security Network Security Security Tools Port Probing with nmap Intrusion Detection and Prevention PAM Security Modules Scanning the System Maintaining File Integrity Using Firewalls Introduction to firewalld The Samba File Sharing Facility Configure Samba for Linux to Linux/UNIX File Sharing Configure Samba for Linux to Windows File Sharing Use the smbclient Utility to Transfer Files Mount/Connect Samba Shares to Linux and Windows Clients Networked File Systems (NFS) Using NFS to Access Remote File Systems Configuring the NFS Server Configuring the NFS Client Exporting File Systems from the NFS Server to the NFS Client

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

Duration 5 Days 30 CPD hours This course is intended for System administrator Network administrator Technician DevOps Overview The Linux Professional Institute(LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linuxskills such as file management and manipulation, text processing, command line use, package management,filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 101 exam with in classroomassessments and practice exams. This course prepares students to take the 101 exam of the LPI level 1 certification. Work on the Command Line LPI Objectives Covered Role of Command Shell Shells Gathering System Info Identifying the Shell Changing the Shell Shell Prompts Bash: Bourne-Again Shell Navigating the Filesystem Help from Commands and Documentation Getting Help Within the Graphical Desktop Getting Help with man & info Bash: Command Line History Bash: Command Editing Bash: Command Completion Shell and Environment Variables Key Environment Variables LAB TASKS Use Streams, Pipes, and Redirects LPI Objectives Covered File Redirection Piping Commands Together Filename Matching File Globbing and Wildcard Patterns Brace Expansion General Quoting Rules Nesting Commands Gotchas: Maximum Command Length LAB TASKS Manage File Permissions and Ownership LPI Objectives Covered Filesystem Hierarchy Standard Displaying Directory Contents Filesystem Structures Determining Disk Usage With df and du File Ownership Default Group Ownership File and Directory Permissions File Creation Permissions with umask Changing File Permissions SUID and SGID on files SGID and Sticky Bit on Directories User Private Group Scheme LAB TASKS Create, Delete, Find, and Display Files LPI Objectives Covered Directory Manipulation File Manipulation Deleting and Creating Files Physical Unix File Structure Filesystem Links File Extensions and Content Which and Type Where is Searching the Filesystem Alternate Search Method Manually Installed Shared Libraries LAB TASKS Work with Archives and Compression LPI Objectives Covered Archives with tar Archives with cpio The gzip Compression Utility The bzip2 Compression Utility The XZ Compression Utility The PKZIP Archiving/Compression format LAB TASKS Process Text Streams Using Filters LPI Objectives Covered Producing File Statistics The Streaming Editor Replacing Text Characters Text Sorting Duplicate Removal Utility Extracting Columns of Text Displaying Files Prepare Text for Display Previewing Files Displaying Binary Files Combining Files and Merging Text LAB TASKS Search Text Files Using Regular Expressions LPI Objectives Covered Searching Inside Files Regular Expression Overview Regular Expressions RE Character Classes Regex Quantifiers RE Parenthesis LAB TASKS Perform Basic File Editing Operations Using VI LPI Objectives Covered Text Editing vi and Vim Learning Vim Basic vi Intermediate vi LAB TASKS Create, Monitor, and Kill Processes LPI Objectives Covered What is a Process? Process Lifecycle Process States Viewing Processes Signals Tools to Send Signals Managing Processes Tuning Process Scheduling Job Control Overview Job Control Commands Nohup and Disown Uptime & w Persistent Shell Sessions with Screen Using screen Advanced Screen LAB TASKS Use RPM, YUM, and Debian Package Management LPI Objectives Covered Managing Software RPM Architecture Working With RPMs Querying and Verifying with RPM Installing Debian Packages Querying and Verifying with dpkg The alien Package Conversion Tool Managing Software Dependencies Using the Yum command yum downloader Configuring Yum The deselect & APT Frontends to dpkg Aptitude Configuring APT LAB TASKS Work with Partitions, Filesystem, and Disk Quotas LPI Objectives Covered Partition Considerations Logical Volume Management Filesystem Planning Partitioning Disks with fdisk & gdisk Resizing a GPT Partition with gdisk Partitioning Disks with parted Non-Interactive Disk Partitioning with sfdisk Filesystem Creation Filesystem Support Unix/Linux Filesystem Features Swap Selecting a Filesystem Filesystem Maintenance Mounting Filesystems Mounting Filesystems Managing an XFS Filesystem NFS SMB Filesystem Table (/etc/fstab) Configuring Disk Quotas Setting Quotas Viewing and Monitoring Quotas LAB TASKS Linux Boot Process LPI Objectives Covered Booting Linux on PCs GRUB 2 GRUB 2 Configuration GRUB Legacy Configuration Boot Parameters Uinit Linux Runlevels Aliases Systemd local-fs.target and sysinit.target Runlevel Implementation System Boot Method Overview Systemd System and Service Manager Modifying systemd services Systemd Targets Using systemd Shutdown and Reboot System Messaging Commands Controlling System Messaging LAB TASKS Determine and Configure Hardware Settings LPI Objectives Covered Managing Linux Device Files Hardware Discovery Tools Configuring New Hardware with hwinfo PC Architecture and Bus DMA & IRQ USB Devices USB Architecture Configuring Kernel Components and Modules Kernel Modules Handling Module Dependencies Configuring the Kernel via /proc/ LAB TASKS Linux Fundamentals Unix and its Design Principles FSF and GNU GPL ƒ?? General Public License The Linux Kernel Components of a Distribution Red Hat Linux Products SUSE Linux Products Debian Ubuntu Logging In got root? Switching User Contexts Gathering Login Session Info LAB TASKS Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC) 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC) 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale