Duration 5 Days 30 CPD hours This course is intended for This is an introductory-level systems administration course geared for Systems Administrators and users who wish to learn how to how to install, configure and maintain an Enterprise Linux system in a networked environment. Overview This course is about 50% lab to lecture ratio, combining expert instructor-led discussions with practical hands-on skills that emphasize current techniques, best practices and standards. Working in this hands-on lab environment, guided by our expert practitioner, attendees will explore Installing the Linux operating system and configuring peripherals Performing and modifying startup and shutdown processes Configuring and maintaining basic networking services Creating and maintaining system users and groups Understanding and administering file permissions on directories and regular files Planning and creating disk partitions and file systems Performing maintenance on file systems Identifying and managing Linux processes Automating tasks with cron Performing backups and restoration of files Working with system log files Troubleshooting system problems Analyzing and taking measures to increase system performance Configuring file sharing with NFS Configuring Samba for file sharing with the Windows clients Setting up a basic Web server Understanding the components for setting up a LAMP server Implementing basic security measures Linux System Administration is a comprehensive hands-on course that teaches students how to install, configure and maintain an Enterprise Linux system in a networked environment. This lab-intensive class explores core administrative tasks such as: creating and managing users, creating and maintaining file systems, determining and implementing security measures and performing software installation and package management. Linux networking topics include installing and supporting SSH, NFS, Samba and the Apache Web server. Students will explore common security issues, as well as several tools, such as the PAM modules that help secure the operating system and network environment. Upon successful completion of this course, students will be prepared to maintain Linux systems in a networked business environment. Although the course includes installing and configuring a CentOS 7 / RHEL 7 Linux system, much of the course content also applies to Oracle, Ubuntu, Scientific and other current versions of mainstream Linux distributions. Labs include user and group maintenance, system backups and restoration, software management, administration tasks automation, file system creation and maintenance, managing remote access, working with cron, and configuring basic file sharing and Web services, as well as working with system logging utilities such as rsyslog and much more. System Administration Overview UNIX, Linux and Open Source Duties of the System Administrator Superusers and the Root Login Sharing Superuser Privileges with Others (su and sudo Commands) TCP/IP Networking Fundamentals Online Help Installation and Configuration Planning: Hardware and Software Considerations Site Planning Installation Methods and Types Installation Classes Partitions Logical Volume Manager - LVM File System Overview Swap Partition Considerations Other Partition Considerations The Linux Boot Loader: grub Software Package Selection Adding and Configuring Peripherals Printers Graphics Controllers Basic Networking Configuration Booting to Recovery Mode Booting and Shutting Down Linux Boot Sequence The systemd Daemon The systemctl Command Targets vs. Run Levels Modifying a Target Service Unit Scripts Changing System States Booting into Rescue Mode Shutdown Commands Managing Software and Devices Identifying Software Packages Using rpm to Manage Software Using yum to Manage Software Installing and Removing Software Identifying Devices Displaying Device and System Information (PCI, USB) Plug and Play Devices Device Configuration Tools Managing Users and Groups Setting Policies User File Management The /etc/passwd file The /etc/shadow file The /etc/group file The /etc/gshadow file Adding Users Modifying User Accounts Deleting User Accounts Working with Groups Setting User Environments Login Configuration Files The Linux File System Filesystem Types Conventional Directory Structure Mounting a File System The /etc/fstab File Special Files (Device Files) Inodes Hard File Links Soft File Links Creating New File Systems with mkfs The lost+found Directory Repairing File Systems with fsck The Journaling Attribute File and Disk Management Tools Linux File Security File Permissions Directory Permissions Octal Representation Changing Permissions Setting Default Permissions Access Control Lists (ACLs) The getfacl and setfacl commands SUID Bit SGID Bit The Sticky Bit Controlling Processes Characteristics of Processes Parent-Child Relationship Examining Running Processes Background Processes Controlling Processes Signaling Processes Killing Processes Automating Processes cron and crontab at and batch System Processes (Daemons) Working with the Linux Kernel Linux Kernel Components Types of Kernels Kernel Configuration Options Recompiling the Kernel Shell Scripting Overview Shell Script Fundamentals Bash Shell Syntax Overview Shell Script Examples System Backups Backup Concepts and Strategies User Backups with the tar Command System Backup Options The xfsdump and xfsrestore Commands Troubleshooting the System Common Problems and Symptoms Troubleshooting Steps Repairing General Boot Problems Repairing the GRUB 2 Boot Loader Hard Drive Problems Restoring Shared Libraries System Logs and rsyslogd Basic Networking Networking Services Overview NetworkManager Introduction Network Configuration Files Locations and Formats Enabling and Restarting Network Services with systemtcl Configuring Basic Networking Manually Configuring Basic Networking with NetworkManager LAMP Server Basics LAMP Overview Configuring the Apache Web Server Common Directives Apache Virtual Hosting Configuring an Open Source Database MySQL MariaDB PHP Basics Perl CGI Scripting Introduction to System Security Security Overview Maintaining System Security Server Access Physical Security Network Security Security Tools Port Probing with nmap Intrusion Detection and Prevention PAM Security Modules Scanning the System Maintaining File Integrity Using Firewalls Introduction to firewalld The Samba File Sharing Facility Configure Samba for Linux to Linux/UNIX File Sharing Configure Samba for Linux to Windows File Sharing Use the smbclient Utility to Transfer Files Mount/Connect Samba Shares to Linux and Windows Clients Networked File Systems (NFS) Using NFS to Access Remote File Systems Configuring the NFS Server Configuring the NFS Client Exporting File Systems from the NFS Server to the NFS Client
Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines
Duration 5 Days 30 CPD hours This course is intended for System administrator Network administrator Technician DevOps Overview The Linux Professional Institute(LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linuxskills such as file management and manipulation, text processing, command line use, package management,filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 101 exam with in classroomassessments and practice exams. This course prepares students to take the 101 exam of the LPI level 1 certification. Work on the Command Line LPI Objectives Covered Role of Command Shell Shells Gathering System Info Identifying the Shell Changing the Shell Shell Prompts Bash: Bourne-Again Shell Navigating the Filesystem Help from Commands and Documentation Getting Help Within the Graphical Desktop Getting Help with man & info Bash: Command Line History Bash: Command Editing Bash: Command Completion Shell and Environment Variables Key Environment Variables LAB TASKS Use Streams, Pipes, and Redirects LPI Objectives Covered File Redirection Piping Commands Together Filename Matching File Globbing and Wildcard Patterns Brace Expansion General Quoting Rules Nesting Commands Gotchas: Maximum Command Length LAB TASKS Manage File Permissions and Ownership LPI Objectives Covered Filesystem Hierarchy Standard Displaying Directory Contents Filesystem Structures Determining Disk Usage With df and du File Ownership Default Group Ownership File and Directory Permissions File Creation Permissions with umask Changing File Permissions SUID and SGID on files SGID and Sticky Bit on Directories User Private Group Scheme LAB TASKS Create, Delete, Find, and Display Files LPI Objectives Covered Directory Manipulation File Manipulation Deleting and Creating Files Physical Unix File Structure Filesystem Links File Extensions and Content Which and Type Where is Searching the Filesystem Alternate Search Method Manually Installed Shared Libraries LAB TASKS Work with Archives and Compression LPI Objectives Covered Archives with tar Archives with cpio The gzip Compression Utility The bzip2 Compression Utility The XZ Compression Utility The PKZIP Archiving/Compression format LAB TASKS Process Text Streams Using Filters LPI Objectives Covered Producing File Statistics The Streaming Editor Replacing Text Characters Text Sorting Duplicate Removal Utility Extracting Columns of Text Displaying Files Prepare Text for Display Previewing Files Displaying Binary Files Combining Files and Merging Text LAB TASKS Search Text Files Using Regular Expressions LPI Objectives Covered Searching Inside Files Regular Expression Overview Regular Expressions RE Character Classes Regex Quantifiers RE Parenthesis LAB TASKS Perform Basic File Editing Operations Using VI LPI Objectives Covered Text Editing vi and Vim Learning Vim Basic vi Intermediate vi LAB TASKS Create, Monitor, and Kill Processes LPI Objectives Covered What is a Process? Process Lifecycle Process States Viewing Processes Signals Tools to Send Signals Managing Processes Tuning Process Scheduling Job Control Overview Job Control Commands Nohup and Disown Uptime & w Persistent Shell Sessions with Screen Using screen Advanced Screen LAB TASKS Use RPM, YUM, and Debian Package Management LPI Objectives Covered Managing Software RPM Architecture Working With RPMs Querying and Verifying with RPM Installing Debian Packages Querying and Verifying with dpkg The alien Package Conversion Tool Managing Software Dependencies Using the Yum command yum downloader Configuring Yum The deselect & APT Frontends to dpkg Aptitude Configuring APT LAB TASKS Work with Partitions, Filesystem, and Disk Quotas LPI Objectives Covered Partition Considerations Logical Volume Management Filesystem Planning Partitioning Disks with fdisk & gdisk Resizing a GPT Partition with gdisk Partitioning Disks with parted Non-Interactive Disk Partitioning with sfdisk Filesystem Creation Filesystem Support Unix/Linux Filesystem Features Swap Selecting a Filesystem Filesystem Maintenance Mounting Filesystems Mounting Filesystems Managing an XFS Filesystem NFS SMB Filesystem Table (/etc/fstab) Configuring Disk Quotas Setting Quotas Viewing and Monitoring Quotas LAB TASKS Linux Boot Process LPI Objectives Covered Booting Linux on PCs GRUB 2 GRUB 2 Configuration GRUB Legacy Configuration Boot Parameters Uinit Linux Runlevels Aliases Systemd local-fs.target and sysinit.target Runlevel Implementation System Boot Method Overview Systemd System and Service Manager Modifying systemd services Systemd Targets Using systemd Shutdown and Reboot System Messaging Commands Controlling System Messaging LAB TASKS Determine and Configure Hardware Settings LPI Objectives Covered Managing Linux Device Files Hardware Discovery Tools Configuring New Hardware with hwinfo PC Architecture and Bus DMA & IRQ USB Devices USB Architecture Configuring Kernel Components and Modules Kernel Modules Handling Module Dependencies Configuring the Kernel via /proc/ LAB TASKS Linux Fundamentals Unix and its Design Principles FSF and GNU GPL Æ?? General Public License The Linux Kernel Components of a Distribution Red Hat Linux Products SUSE Linux Products Debian Ubuntu Logging In got root? Switching User Contexts Gathering Login Session Info LAB TASKS Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC) 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC) 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Duration 3 Days 18 CPD hours This course is intended for This introductory-level course is for experienced DBAs who will be working with MongoDB. In order to gain the most from this course you should have: Prior practical experience in Database Administration Experience working with Linux and be comfortable working with command line Overview This skills-focused course is approximately 50% hands-on. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will explore: The MongoDB Basic Architecture and Installation MongoDB administration User Management MongoDB security Indexes Backup & Recovery High Availability / Replication Diagnostics & Troubleshooting MongoDB is fast becoming the database of choice for big data applications, being one of the most popular and widely implemented NoSQL databases. Its scalability, robustness, and flexibility have made it extremely popular among business enterprises who use it to implement a variety of activities including social communications, analytics, content management, archiving and other activities. This has led to an increased demand for MongoDB administrators who have the skills to handle cross functional duties. Geared for experienced DBAs, MongoDB for DBAs is a three-day hands-on course that explores the concepts, architecture and pitfalls of managing a MongoDB installation. This course is targeted to the DBA who is familiar with the concepts and tasks of working with a Relational database and is not responsible for a NoSQL MongoDB database. You will learn the critical aspects of MongoDB and use it to solve data management challenges. You will learn to manage MongoDB effectively by gaining expertise in MongoDB administration tools, syntax, MongoDB installations, configurations, security, troubleshooting, backup, scaling and many other features. The focus of this course is on practical skills and applying the DBA existing database knowledge to a MongoDB installation. Introduction to MongoDB Basic Architecture and Installation Differentiate database categories Learn MongoDB design goals List MongoDB tools Describe JSON and BSON Understanding the basic concepts of a Database Database categories: What is NoSQL? Why NoSQL? Benefit over RDBMS Types of NoSQL Database, and NoSQL vs. SQL Comparison, ACID & Base Property CAP Theorem, implementing NoSQL and what is MongoDB? Graph Database Overview of MongoDB, Design Goals for MongoDB Server and Database, MongoDB tools Understanding the following: Collection, Documents and Key/Values, etc., Introduction to JSON and BSON documents Environment setup (live Handson) and using various MongoDB tools available in the MongoDB Package MongoDB Administration Take database backup and restore MongoDB© Export and import data from/ to a MongoDB© instance Check server status and DB status Monitor various resource utilization of a mongod instance Understand various optimization strategies Administration concepts in MongoDB Monitoring issues related to Database Monitoring at Server, Database, Collection level, and various Monitoring tools related to MongoDB Database Profiling, Locks, Memory Usage, No of connections, page fault etc., Backup and Recovery Methods for MongoDB Export and Import of Data to and from MongoDB Run time configuration of MongoDB Production notes/ best practices Data Managements in MongoDB (Capped Collections/ Expired data from TTL), TTL Collection Features GridFS Memory-Mapped Files Journaling Mechanics Storage Engines Power of 2-Sized Allocations No Padding Allocation Strategy Diagnosing Performance Issues Optimization Strategies for MongoDB Configure Tag Sets for Replica Set. Optimize Query Performance Monitoring Strategies for MongoDB . MongoDB Utilities MongoDB Commands MongoDB Management Service (MMS) Data Backup Strategies in MongoDB Copying Underlying Data Files Backup with MongoDump Fsync and Lock MongoDB Ops Manager Backup Software Security Strategies in MongoDB Authentication Implementation in MongoDB . Authentication in a Replica set Authentication on Sharded Clusters Authorization End-to-End Auditing for Compliance User Management Create a User Administrator. Add a User to a Database. Create/Assign User a Role. Verify/Modify a User Access/Privileges. Change a User?s Password MongoDB Security Knowing security concepts in MongoDB Understand how Authentication and Authorisation works Security Introduction Security Concepts Indexes Index Introduction, Index Concepts, Index Types Index Properties Index Creation and Indexing Reference Introduction to Aggregation Aggregation Approach to Aggregation sort Order Pipeline Operators and Indexes Text Indexes Aggregate Pipeline Stages Text Search MapReduce Index Creation Aggregation Operations Index Creation on Replica Set Remove, Modify, and Rebuild Indexes Listing Indexes Measure Index Use Control Index Use Index Use Reporting Geospatial Indexes MongoDB?s Geospatial Query Operators GeoWith Operator Backup & Recovery Import and Export MongoDB Data Restore and recovery of MongoDB(Including point in time Recovery) Restore a Replica Set from MongoDB Backups Recover Data after an Unexpected Shutdown Backup and Restore with Filesystem Snapshots Back Up and Restore with MongoDB Tools Backup and Restore Sharded Clusters High Availability (Replication ) Understand the concept of Replication in MongoDB© ? Create a production like Replica Set Introduction to Replication (High Availability), Concepts around Replication What is Replica Set and Master Slave Replication? Type of Replication in MongoDB How to setup a replicated cluster & managing replica sets etc., Master-Slave Replication Replica Set in MongoDB Automatic Failover Replica Set Members Write Concern Write Concern Levels Write Concern for a Replica Set Modify Default Write Concern Read Preference Read Preference Modes Blocking for Replication Tag Set Configure Tag Sets for Replica set. Replica Set Deployment Strategies . Replica Set Deployment Patterns Oplog File Replication State and Local Database, Replication Administration Diagnostics & Troubleshooting Troubleshoot slow queries Diagnose connectivity problems Understand diagnostic tools Learn common production issues Learn fixes and solutions. Additional course details: Nexus Humans Introduction to MongoDB for DBAs (TTDB4680) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to MongoDB for DBAs (TTDB4680) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans
The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale
Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations that would like to improve the team productivity of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, and any team members. Overview The key to the success of an IT organization is its employees. The more highly productive the people in the organization are, the greater the business goals the organization can achieve. By completing this course, the IT organization gains: trained employees who know the main characteristics of high-performance teams and already have ideas about what to change in their work and behavior to contribute to greater productivity of the team as a whole; a quantum leap in business results thanks to increased employee motivation, customer satisfaction, and improved communication in teams; long-term benefit expressed in the transfer of knowledge that the people of the trained team can share with other members of the organization. A skill that almost every organization looks for in a new job candidate is the ability to work in a team. If an individual is an expert in a certain field and is invited to work on a large project that includes other experts, it is very important to know how to work successfully in this team. By completing this course the individual will: learn the differences between an ordinary team and a high-performing one; know how to increase your personal productivity; be able to determine problems that prevent the team from achieving outstanding results. This course represents highly effective training on developing teamwork skills and teaches students how to interact effectively with other team members. Also, students will learn how to increase their work productivity and resolve and/or avoid conflict situations. Course Outline What is a team and are we really a team? How to improve team performance? The importance of trust and psychological security. How to approach disagreements and conflicts in the team? How to encourage initiative and commitment in the team? How are self-organized teams created and what are their specifics? How to focus on the results we want to achieve? Each topic includes discussions and exercises. Additional course details: Nexus Humans High-Performing Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the High-Performing Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for IBM Integration Bus administrators and developers who administer IBM Integration Bus. Overview After completing this course, you should be able to:Install and configure an IBM Integration Bus instanceEstablish, maintain, and manage an integration nodeAdminister IBM Integration Bus components and message flow applications by using the IBM Integration web user interface and command interfaceConfigure connectivity to IBM MQ to enable IBM Integration Bus to get messages from, or put messages to, queues on a local or remote queue managerImplement IBM Integration Bus administration and message flow securityUse problem determination aids to diagnose and solve development and runtime errorsUse the IBM Integration web user interface to generate and display message flow statisticsUse IBM MQ or MQTT to publish and subscribe to IBM Integration Bus topicsImplement an IBM Integration Bus global cache to store, reuse, and share data between integration nodesUse workload management policies to adjust the processing speed of messages and control the actions that are taken on unresponsive flows and threadsUse the IBM Integration web user interface and a database to record events and replay messagesEnable an integration node to connect to a database with ODBC and JDBCConfigure a Java Message Services (JMS) provider for use with the JMS nodesConfigure IBM Integration Bus for the secure file transfer protocol (SFTP)Find and install IBM Integration Bus SupportPac components In this course, students learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and AIX, by using the IBM Integration Bus administrative interfaces. Course Outline Course introduction IBM Integration Bus overview Product installation, configuration, and security planning Exercise: Integration node setup and customization Connecting to IBM MQ Exercise: Connecting to IBM MQ Administration in the IBM Integration Toolkit Exercise: Using the IBM Integration Toolkit Administration basics Exercise: Administering the IBM Integration Bus runtime components Implementing IBM Integration Bus administration security Exercise: Using file-based security to control administration access Exercise: Using queue-based security to control administration access Implementing IBM Integration Bus message flow security Administering web services and web service security Exercise: Implementing web services and web services security Diagnosing problems Exercise: Using problem diagnosis tools Exercise: Identifying runtime problems Monitoring the integration node and message flow performance Publish/subscribe implementation overview Exercise: Viewing runtime statistics Configuring IBM Integration Bus for high availability Exercise: Administering workload management policies Monitoring, recording, and replaying message flow events Exercise: Recording and replaying message flow data Extending IBM Integration Bus Course summary Additional course details: Nexus Humans WM646 IBM Integration Bus V10 System Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM646 IBM Integration Bus V10 System Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.