1823 Manager courses in Horsforth delivered Live Online

Learn about the many benefits of supporting mental health in the workplace, identify the signs that an employee may be struggling with their mental health, and know how to have an effective conversation with them about it.

This practitioner-level 4 award encourages individuals in IT and technical roles to explore the many teams, ideas, and functions within an organisation and maximise their contribution. You will achieve this by learning the key concepts and considering behaviour and response in different scenarios.

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Duration 4 Days 24 CPD hours This course is intended for System administrators System engineers Migration engineers Migration architects Overview By the end of the course, you should be able to meet the following objectives: Describe core VMware HCX use cases and common triggers for mobility Describe the core components and features of VMware HCX Describe a real-life example of a VMware HCX project Identify all major Cloud Providers offering and supporting VMware HCX Describe the features of VMware HCX services Explain the different deployment types for VMware HCX and choose the correct components to deploy for a particular use case Understand the resource, network, and VMware ESXi™ and VMware vCenter requirements for VMware HCX Install and configure VMware HCX Understand, deploy, and manage the HCX Service Mesh Understand Network Extension and Traffic Engineering Create Network Extension and enable Mobility Optimized Networking Understand WAN Optimization Understand the different migration types and be able to choose the best one for different applications and workloads Incorporate VMware HCX into a disaster recovery strategy Design a VMware HCX deployment for different use cases Manage the lifecycle of VMware HCX This four-day course gives you knowledge and practical exercises sufficient to manage VMware HCX© and to migrate virtual machines using VMware HCX. The course focuses on configuration and management of VMware HCX. The course equips system administrators with the knowledge, skills, and abilities to achieve competence in migrating virtual machines. Course Introduction Introductions and course logistics Course objectives Introduction to VMware HCX Describe workload mobility challenges that VMware HCX addresses Recognize use cases for VMware HCX Identify all major Cloud providers offering and supporting VMware HCX HCX Services and Deployment Types Describe the functions of VMware HCX components Recognize the services provided by VMware HCX Recognize when to use different deployment types for VMware HCX Be able to choose which components to install and configure for a different VMware HCX service HCX Deployment Identify the resource, network, and ESXi/VMware vCenter server requirements for VMware HCX Understand the VMware vCenter user roles and access requirements Describe the installation workflow Install, activate, and configure VMware HCX manager Understand the compute and network profile requirements for VMware HCX and its services Create site pair, compute, and network profiles Describe and manage the HCX Service Mesh Create and configure a HCX Service Mesh Network Extension Describe network extension use case and benefits Compare the HCX-Network extension service with other solutions Examine Network Extension capabilities and topology Create a Network Extension Describe network traffic packet flow Describe Mobility Optimized Networking Enable Mobility Optimized Networking Describe the TCP Flow Conditioning and Application path resiliency feature of VMware HCX Recognize the key benefits of TCP flow conditioning and Application path resiliency Describe WAN optimization Workload Mobility Describe different migration types Recognize the limitation of each migration method and consideration when planning a migration Understand Bulk and Replication Assisted VMware HCX© vMotion© migration methods Migrate a VM using Bulk migration Describe cold and vMotion migration method Migrate a VM using HCX vMotion migration Examine non VMware vSphere© workload migration Migrate a VM using an OS assisted migration method Business Continuity and Disaster Recovery Examine disaster recovery concepts Describe disaster recovery networks Plan and create disaster recovery networks Describe VM protection operations Protect, recover, and test recovery and reverse replication of a VM Understand VMware HCX and SRM integration and value HCX Lifecycle Management Backup and restore the VMware HCX manager Locate and access VMware HCX logs Troubleshoot VMware HCX Plan for VMware HCX manager and component updates Customer Design Scenarios Design a VMware HCX deployment Choose workload mobility methods for the migration Discuss customer requirements and proposed design Discuss components, services, and migration methods for the scenario

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Project Stakeholder Relationship Skills: Virtual In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Project Stakeholder Relationship Skills (Virtual) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Recovering Troubled Projects: Virtual In-House Training Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Scrum Master Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps