727 Manager Training courses

Transport Manager Training course is pivotal in today's interconnected world, offering a comprehensive understanding of Transport Management. In an era where efficient logistics is vital for businesses, mastering Transport Manager skills ensures smooth operations and compliance with regulations. With modules covering diverse aspects like Transport Management Systems, legal frameworks, and safety protocols, this course equips individuals with the expertise needed to navigate complex transportation networks. In the UK, where the demand for skilled Transport Managers is burgeoning, certification significantly enhances employability. On average, Transport Managers in the UK earn between £30,000 to £50,000 per annum, reflecting the lucrative opportunities awaiting qualified professionals. Moreover, with the sector witnessing a steady growth rate of 3.5% annually, learning Transport Management ensures sustainable career prospects. As businesses increasingly rely on efficient supply chains, the importance of Transport Managers continues to rise, making this course indispensable for aspiring professionals seeking to thrive in the dynamic logistics industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Transport Management Module 02: Transport Management Systems (TMS) Module 03: Transportation Management Strategy Module 04: Road Freight Transport Laws and Permits Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practice in Transport Management Module 09: Transport Management and Health and Safety Learning Outcomes: Understand fundamentals of transport management strategies for diverse industries. Implement efficient transport management systems to streamline operations effectively. Navigate legal requirements and permits governing road freight transport. Develop strategies for rail, port, and air transport management. Analyze trends, challenges, and best practices in transport management. Prioritize health and safety protocols within transport management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Transport Manager Training 2:36:54 1: Module 01: Introduction to Transport Management Preview 11:48 2: Module 02: Transport Management Systems (TMS) 13:26 3: Module 03: Transportation Management Strategy 23:37 4: Module 04: Road Freight Transport Laws and Permits 17:02 5: Module 05: Rail and Transport Management 18:39 6: Module 06: Transport Management for Ports and Inland Waters 21:44 7: Module 07: Transport Management for Airlines 16:06 8: Module 08: Trends, Challenges and Best Practice in Transport Management 13:33 9: Module 09: Transport Management and Health and Safety 19:59 10: CPD Certificate - Free 01:00 Who is this course for? This Transport Manager Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Transport Manager Training. Moreover, this course is ideal for: Aspiring transport managers seeking comprehensive industry knowledge. Professionals in logistics aiming to enhance career prospects. Managers in transportation industries desiring advanced strategic insights. Individuals transitioning to transport management roles from related fields. Entrepreneurs venturing into transport and logistics businesses. Requirements There are no requirements needed to enrol into this Transport Manager Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Transport Manager Training course. Career path After finishing this Transport Manager Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Transport Manager Training are: Transport Manager - £30K to 45K/year Logistics Coordinator - £25K to 35K/year Fleet Operations Manager - £35K to 50K/year Transportation Planner - £28K to 40K/year Aviation Operations Specialist - £25K to 40K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

11 in 1 "Account Manager Training" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Account Manager Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Account Manager Training skills for your next job or elevate your skills for your next promotion, this Training will help you keep ahead of the pack. The Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Account Manager Training expertise and essential knowledge, which will assist you in reaching your goal. Further, this Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the job sector. Consequently, you'll sharpen your Account Manager Training knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Training, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Account Manager Training course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Training Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Managerial Accounting Masterclass Course 03: Level 3 Tax Accounting Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Internal Audit Training Diploma Course 06: Level 3 Xero Training Course 07: Diploma in Quickbooks Bookkeeping Course 08: UK Tax Reforms and HMRC Legislation Course 09: Self Assessment Tax Return Filing UK Course 10: Companies House Filing UK Course 11: Payroll Management - Diploma As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Accountancy Introduction to Accounting The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing --------Other Courses Are-------- Course 02: Managerial Accounting Masterclass Course 03: Level 3 Tax Accounting Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Internal Audit Training Diploma Course 06: Level 3 Xero Training Course 07: Diploma in Quickbooks Bookkeeping Course 08: UK Tax Reforms and HMRC Legislation Course 09: Self Assessment Tax Return Filing UK Course 10: Companies House Filing UK Course 11: Payroll Management - Diploma CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Account Manager Training bundle including- Students Graduates Job Seekers Job Holders Requirements Our Account Manager Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Training course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Accountancy) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Diploma in AML Compliance Manager Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in AML Compliance Manager Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in AML Compliance Manager Training course are covered first, and then we move on to more advanced material. The lessons in this Diploma in AML Compliance Manager Training course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in AML Compliance Manager Training Course 02: Financial Investigator/Fraud Investigator Course 03: Financial Analysis Course 04: Internal Compliance Auditor Course 05: Financial Reporting Course 06: Risk Management For Business Diploma in AML Compliance Manager Training Course Basic Learning Outcomes: After completing this highly appreciated Diploma in AML Compliance Manager Training course, you'll be a competent expert, besides- You can give assistance related to the Diploma in AML Compliance Manager Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in AML Compliance Manager Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in AML Compliance Manager Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Diploma in AML Compliance Manager Training Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in AML Compliance Manager Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in AML Compliance Manager Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in AML Compliance Manager Training. AML Compliance Officer: £30,000 to £50,000 per year Anti-Money Laundering Analyst: £25,000 to £40,000 per year Compliance Manager: £40,000 to £60,000 per year Risk Analyst (AML): £35,000 to £50,000 per year Financial Crime Investigator: £35,000 to £55,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Learn the importance of the supply chain and how it impacts business operations and development with the Purchasing Manager training course. In this course you will learn; the purchasing cycle and basic supply chain principles. You will also learn the logistics behind purchasing and how to successfully improve your company's margins as a result. The purchasing manager training course covers; strategic and practical techniques and information for the successful delivery of purchasing projects. At the end of this course you will: Learning Outcomes of The Purchasing Manager Training:  Learn about the evolution of supply chain Learn negotiation skills for dealing with suppliers Understand supply chain drivers Learn how to manage risks Understand how to implement lean techniques into your strategy Learn how purchasing impacts the overall business strategy Improve your reporting and stakeholder management skills Learn sustainable supply chain strategies. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Purchasing Manager Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Purchasing Manager Course Overview 00:05:00 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Mock Exam Mock Exam- Purchasing Manager Training 00:20:00 Final Exam Final Exam-Purchasing Manager Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Step into the world of AML Compliance management, where vigilance meets expertise, with our Level 4 Diploma course. Unravel the complexities of anti-money laundering regulations and emerge as a guardian against financial crime. Are you ready to become the cornerstone of integrity in the financial world? Let's delve into the journey together! In this AML Compliancecomprehensive course, you'll embark on a voyage through the intricacies of money laundering, guided by seasoned professionals in the AML Compliance field. From understanding the legal frameworks surrounding financial crime to mastering risk-based approaches and customer due diligence, each module equips you with the knowledge and skills needed to navigate the ever-evolving landscape of AML compliance. Prepare to dive deep into the world of suspicious conduct and transactions, armed with the expertise to identify and mitigate risks effectively. Level 4 Diploma in AML Compliance Manager Training course Learning Outcomes: Gain a thorough understanding of money laundering and its implications. Master the intricacies of the Proceeds of Crime Act 2002. Explore the evolution of anti-money laundering regulations globally. Understand the responsibilities of the Money Laundering Reporting Officer. Implement a risk-based approach to AML compliance. Develop proficiency in customer due diligence and record-keeping practices. Level 4 Diploma in AML Compliance Manager Training Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in AML Compliance Manager Training Who is this course for The Level 4 Diploma in AML Compliance Manager Training is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of AML Compliance Manager like - Compliance professionals Financial analysts Legal professionals Risk management professionals Individuals passionate about financial integrity Requirements Level 4 Diploma in AML Compliance Manager Training To enrol in this Level 4 Diploma in AML Compliance Manager Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in AML Compliance Manager Training Career Paths: AML Compliance Manager: £35,000 - £60,000 per annum Financial Crime Analyst: £30,000 - £50,000 per annum Risk Manager (AML Focus): £40,000 - £70,000 per annum Regulatory Compliance Officer: £30,000 - £55,000 per annum Financial Investigator: £35,000 - £65,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Elevate your earning potential and career trajectory with our "New Manager Training Courses" bundle. With managerial roles in the UK commanding attractive salaries, your investment in professional development can significantly improve your income prospects. For instance, a supervisor may earn between £24K to £35K per year, while as a team manager, you can expect to earn from £30K to £45K. Higher-level roles like operations manager and performance manager offer even more lucrative opportunities, with yearly earnings ranging from £35K to £60K. Our "New Manager Training Courses" bundle offers an enriching experience for those new to management roles as well as for seasoned professionals wishing to refresh their skills. Each module has been meticulously designed to provide you with a holistic view of management responsibilities. The courses in this bundle will help you unravel the secrets of effective leadership, demystify the complexities of UK Employment Law, hone team management strategies and comprehend the art of performance management. Whether you're a supervisor seeking to better understand your role, an ambitious professional stepping into team management, or an experienced manager aiming to become a thought leader, this bundle presents a unique opportunity. This will enable you to confidently navigate the challenges that accompany a manager's role and achieve both your personal career goals and organisational objectives. The five CPD accredited courses are: Supervisor Training Leadership and Management Course UK Employment Law Team Management Level 5 Performance Management Learning Outcomes Gain insights into the intricacies of being a supervisor and the managerial responsibilities that come with it. Develop a deep understanding of leadership dynamics and management theories. Familiarise yourself with UK Employment Law, navigating legalities with ease. Enhance your team management skills for creating high-performing, collaborative teams. Learn the science of Performance Management and the essence of feedback. Level up with our Team Management Level 5 course, boosting your managerial knowledge. Supervisor Training: Embrace the challenge of supervising, learning the necessary skills for managing tasks and people. Leadership and Management Course: Discover strategies to lead, inspire, and influence your team to achieve organisational goals. UK Employment Law: Navigate the labyrinth of UK employment legislation with ease, ensuring fairness and consistency in the workplace. Team Management Level 5: Develop strategies to boost team morale and productivity, creating a positive, collaborative work environment. Performance Management: Master the art of managing performance effectively to maximise team productivity and individual development. Make a lasting impression in your new managerial role. Enrol today! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring individuals stepping into a managerial role for the first time. Experienced managers looking to refresh and enhance their managerial skills. Professionals seeking to deepen their understanding of UK Employment Law. Team leaders striving for enhanced team productivity and effective performance management. Requirements Supervisor - £24K to £35K/year. Team Manager - £30K to £45K/year. Operations Manager - £35K to £55K/year. Performance Manager - £40K to £60K/year. Leadership and Management Consultant - £50K to £70K/year. Director of Operations - £70K to £100K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! In recent years, the food and beverage industry has seen significant growth, with a rising demand for skilled kitchen managers in the UK. According to industry reports, there has been a steady increase in the number of job vacancies for kitchen managers and other related positions. Furthermore, the average salary for a kitchen manager in the UK ranges from £25,000 to £35,000 per year, offering a competitive income for those in the field. Our carefully crafted curriculum ensures that you gain a thorough understanding of the role and responsibilities of a kitchen manager. By learning how to maintain a safe, efficient, and profitable kitchen environment, you will be well-prepared to take on the challenges that come with managing a food service operation. Furthermore, you will be empowered to implement effective cost control measures, oversee kitchen staff, and create menus that cater to diverse customer needs. Upon completion of the course, you will be ready to enter the dynamic food and beverage industry with confidence and a competitive edge. Invest in your future and unlock your potential with our Kitchen Manager Training course. Enroll today and take the first step towards a rewarding career in this thriving industry. This Certificate in Kitchen Manager at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Understand the role and responsibilities of a kitchen manager. Implement contamination and poisoning control measures. Apply food safety management principles and practices. Maintain hygiene standards in the kitchen environment. Ensure kitchen safety and prevent accidents. Control costs effectively within a food service operation. Plan menus that meet customer needs and business objectives. Oversee kitchen staff, purchasing, and inventory management. Why Prefer This Kitchen Manager Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Kitchen Manager Training course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Kitchen Manager Training Section 01: Introduction to Kitchen Manager Section 02: Contamination and Poisoning Control Section 03: Food Safety Management Section 04: Hygiene Maintenance Section 05: Kitchen Safety Section 06: Cost Control Section 07: Menu Planning Section 08: Kitchen Supervision Section 09: Purchasing and Inventory Management Section 10: Customer Management Section 11: Staff Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Kitchen Manager at QLS Level 3course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals interested in pursuing a career in the food and beverage industry, specifically in kitchen management. It is suitable for those with little to no prior experience, as well as those seeking to enhance their existing skills and knowledge. The course covers a wide range of topics, from food safety and hygiene to staff management and menu planning, providing learners with a comprehensive understanding of what it takes to manage a successful kitchen operation. The course will enable learners to create a safe, efficient, and profitable kitchen environment that meets customer demands and complies with relevant regulations. Career path Kitchen Manager - £25-35k/year Sous Chef - £23-30k/year Head Chef - £30-45k/year Catering Manager - £25-40k/year Food and Beverage Manager - £30-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Kitchen Manager at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Kitchen Manager at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPDQS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.