30104 Management courses

Course Description The Hospitality Management: Part 3 course is designed to give you a deeper understanding of different aspects of hospitality management. In this bite-size course, you will learn about the different marketing strategies that are used in the travel, tourism and hospitality industries. You will learn about the importance of market research in these industries. In addition, you will learn the principles of accounting. You will find out how important consistency is in delivering customer satisfaction. If all these sound good, enrol today and start learning! Learning outcome  Broaden your understanding of compliance Familiarise yourself with the five essential components of compliance Learn about the compliance management system Enrich your knowledge of compliance audit How Much Do Facilities Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management: Part 3 Module 01: Marketing in Travel and Tourism Business 00:21:00 Module 02: Accounting in Hospitality Industry 00:23:00 Module 03: Customer Satisfaction 00:20:00 Module 04: E-Hospitality and Technology 00:19:00 Assignment Assignment - Hospitality Management: Part 3 00:00:00

In light of recent global regulatory shifts and the ever-growing need for organisations to maintain compliance and mitigate risks effectively, our comprehensive bundle "Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma" offers a strategic blend of theoretical knowledge and practical insights. As per recent statistics, the demand for professionals adept in compliance, risk management, GDPR, and AML has surged by 25% in the last year alone, underscoring the critical importance of these competencies in today's corporate landscape. This Compliance, Risk Management, GDPR & AML bundle equips learners with essential competencies across multiple dimensions. From navigating the intricacies of GDPR compliance to mastering the complexities of Anti-Money Laundering regulations, participants delve deep into the regulatory frameworks governing contemporary business operations. Furthermore, the inclusion of personal development courses ensures holistic growth, empowering learners to enhance their networking skills, refine decision-making abilities, and craft compelling career trajectories. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in GDPR Training at QLS Level 3 Course 02: Diploma in AML Compliance Manager Training at QLS Level 4 Course 03: Diploma in Compliance Audit & Risk Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Compliance Management Course 05: Business Compliance Officer Course 06: Anti-Money Laundering (AML) Training Course 07: KYC Course 08: Corporate Risk And Crisis Management - Online Course Course 09: Internal audit skills Course 10: Business Law Course 11: Finance: Financial Risk Management Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Compliance, Risk Management, GDPR & AML bundle course, participants will be able to: Demonstrate a comprehensive understanding of GDPR principles and their practical implications in organisational settings. Implement robust AML compliance measures, aligning with industry best practices and regulatory standards. Conduct effective compliance audits and risk assessments to safeguard organisational interests. Cultivate essential personal development skills such as public speaking, networking, and critical thinking. Develop and execute career advancement strategies informed by industry insights and professional expertise. Navigate legal and financial complexities with confidence, ensuring compliance and risk mitigation in diverse business scenarios. This comprehensive Compliance, Risk Management, GDPR & AML bundle delves into the intricate world of compliance, risk management, GDPR, and AML through a meticulously curated selection of modules. Participants begin by exploring the foundational principles of GDPR, gaining insights into data protection regulations and strategies for ensuring compliance within organisations. Moving forward, the curriculum delves into the realm of Anti-Money Laundering (AML), equipping learners with the tools and knowledge needed to detect and prevent illicit financial activities effectively. Moreover, the inclusion of modules on compliance audits and risk management provides learners with a holistic understanding of the regulatory landscape, enabling them to navigate complex compliance challenges with confidence. Additionally, learners have the opportunity to hone their personal development skills through guided courses focused on career advancement. From mastering the art of public speaking to refining networking abilities and sharpening critical thinking skills, participants emerge from this Compliance, Risk Management, GDPR & AML bundle equipped not only with technical expertise but also with the personal attributes essential for success in the dynamic field of compliance and risk management. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance their expertise in compliance, risk management, GDPR, and AML. Individuals seeking to expand their career opportunities in regulatory compliance roles. Business owners and managers aiming to fortify their organisations against regulatory risks. Recent graduates looking to enter the field of compliance and risk management. Legal and financial professionals keen on broadening their skill set in regulatory frameworks. Anyone interested in personal development and career growth within the compliance sector. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Compliance Officer Risk Manager AML Compliance Manager Data Protection Officer Compliance Auditor Legal Advisor in Compliance Regulatory Affairs Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

People visit leisure and recreation facilities to have a good time. Therefore, the leisure industry demands employees who have the skills and ability to offer a splendid time to the customers. If you are looking forward to pursuing a career in this industry, you must prepare yourself. The Leisure Management course will help you grasp the skills and knowledge to manage leisure facilities with expert hands. It will teach you all the tips and tricks to shine in this industry. The Leisure Management course is designed to provide you with the fundamental knowledge and skills for leisure management. From this course, you will learn the techniques to manage and maintain leisure facilities. The easy-to-follow modules will help you expand your knowledge of tourism, travel and leisure. In addition, you will acquire the skills to manage hotels and lodgings. Through this Leisure Management course, you will receive quality training on human rescue management for the leisure industry. You will understand the strategies to market leisure and recreation centres. It will also equip you with the key skills to ensure health and safety in leisure facilities. Enrol in the course and become competent in leisure management. Learning Objectives Learn the techniques to manage and maintain a facility Enrich your knowledge of travel, tourism and leisure Understand the process of managing hotel and lodgings Know the essentials of human resource management in the leisure industry Gasp valuable marketing skills for leisure and recreation Develop the ability and knowledge to ensure health and safety in the leisure facilities Who is this Course for? This Leisure Management course is ideal for aspiring professionals in this industry who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of leisure management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Leisure Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Event manager Fitness centre manager Personal trainer Theme park manager Tourism officer Tourist information centre manager Course Curriculum Module 01: Introduction to Leisure Management Introduction to Leisure Management 00:20:00 Module 02: Managing and Maintaining a Leisure Facility Managing and Maintaining a Leisure Facility 00:23:00 Module 03: Travel, Tourism and Leisure Travel, Tourism and Leisure 00:24:00 Module 04: Managing Hotel and Lodging Managing Hotel and Lodging 00:25:00 Module 05: Planning for Leisure Services Planning for Leisure Services 00:18:00 Module 06: Leadership in Leisure Industry Leadership in Leisure Industry 00:16:00 Module 07: Human Resource Management in Leisure Industry Human Resource Management in Leisure Industry 00:13:00 Module 08: Marketing of Leisure and Recreation Marketing of Leisure and Recreation 00:29:00 Module 09: Health, Safety and Welfare Health, Safety and Welfare 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized Logistics Management (Intermediate): Part 2 course. This course is very short and you can complete it within a very short time. In this Logistics Management (Intermediate): Part 2 course you will get fundamental ideas of logistics management, the key understanding of supplier relationship management, channels of distribution and so on. Enrol in this course today and start your instant first step towards learning about sourcing, purchasing, and procurement. Learn faster for instant implementation. Learning Outcome Familiarise with supplier relationship management Understand sourcing, purchasing, and procurement Gain in-depth knowledge of inventory planning and management Learn about the channels of distribution How Much Do Logistics Managers Earn? Senior - £68,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £30,000 (Apprx.) Requirement Our Logistics Management (Fundamentals): Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Logistics Management (Intermediate): Part 2 Module 01: Sourcing, Purchasing, and Procurement 00:27:00 Module 02: Channels of Distribution 00:30:00 Module 03: Supplier Relationship Management 00:22:00 Module 04: Inventory Planning and Management 00:37:00 Assignment Assignment - Logistics Management (Intermediate): Part 2 00:00:00

Enter the realm of middle management, where leadership takes centre stage. Harness the power of directing from the core and propel teams to success.

Overview This complete education course will improve your Project Management Training.This wide curriculum gives you the skills and information you need to succeed in this fast-paced industry, and the highly desired CPD accreditation can further improve your resume. With this training, you'll be prepared for a quick rise rather than taking it step by step up the career ladder. Participate now to see how your project management skills increase significantly! Why Choose this Project Management Bundle? FREE Project Management CPD-accredited certificate Get a free student ID card with Project Management training (£10 applicable for international delivery) Lifetime access to the Project Management course materials The Project Management program comes with 24/7 tutor support Get instant access to this Project Management course Learn Project Management training from anywhere in the world The Project Management training is affordable and simple to understand The Project Management training is entirely online How will I get my Project Management certificate? Upon successful completion of the Project Management Training course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This Project Management course for? There is no experience or previous qualifications required for enrolment on this Project Management Training. It is available to all students, of all academic backgrounds. Requirements Our Project Management Training course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this Project Management qualification will enhance your CV and open you up to multiple sectors, such as : Project Manager: £45k - £90k per year Project Coordinator: £35k - £70k per year Program Manager: £50k - £95k per year Project Analyst: £30k - £65k per year Project Management Consultant: £55k - £100k+ per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 12 sections • 86 lectures • 03:24:00 total length •1.1 Introduction to Project Management: 00:04:00 •1.2 6 Pathways of Project Management: 00:03:00 •1.3 Course Structure: Simplified Framework: 00:01:00 •1.4 System Thinking: 00:01:00 •1.5 Project Timeline: 00:01:00 •1.6 Pyramid Project: 00:03:00 •2.1 Project: 00:02:00 •2.2 Project Management mbmbmbm: 00:01:00 •2.3 The Matrix Environment: 00:04:00 •2.4 Enterprise Environmental Factors and Organisational Process Assets: 00:01:00 •2.5 Project Constraints: 00:01:00 •2.6 Process Groups: 00:03:00 •2.7 Integration Management: 00:02:00 •2.8 Stakeholder Management: 00:01:00 •2.9 Scope Management: 00:01:00 •2.10 Schedule Management: 00:01:00 •2.11 Cost, HR, Quality and Risk Management: 00:02:00 •2.12 Communication and Procurement Management: 00:01:00 •2.13 Knowledge Areas and Process Groups: 00:01:00 •3.1 Develop Project Charter: 00:05:00 •3.2 Project Charter Template: 00:06:00 •3.3 Timeline View of Project Documents: 00:01:00 •4.1 Identify Stakeholders: 00:04:00 •4.2 Stakeholder Register Template: 00:01:00 •4.3 Timeline View of Project Documents: 00:04:00 •5.1 Project Scope: 00:04:00 •5.2 Collect Requirements: 00:02:00 •5.3 Define Project Scope: 00:01:00 •5.4 Create WBS: Work Breakdown Structure: 00:03:00 •5.5 Project Scope Baseline: 00:06:00 •5.6 Timeline View of Project Documents: 00:01:00 •5.7 Microsoft Project: 00:02:00 •5.8 MS Project - User Interface Explained: 00:02:00 •5.9 MS Project - Entering Scope Items: 00:06:00 •6.1 Define Activities: 00:04:00 •6.2 Sequence Activities: 00:02:00 •6.3 Estimating Activity Durations: 00:02:00 •6.4 Develop Schedule Process: 00:01:00 •6.5 Critical Path Method: 00:03:00 •6.6 Compressing Schedule : Crashing and Fast-tracking: 00:03:00 •6.7 Timeline View of Project Documents: 00:01:00 •6.8 Microsoft Project - Entering Activities and Duration: 00:03:00 •6.9 Microsoft Project - Sequencing Activities & Creating Gantt Chart: 00:07:00 •6.10 Microsoft Project - The Project Schedule: 00:06:00 •7.1 Estimated Costs: 00:03:00 •7.2 Determined Budget: 00:01:00 •7.3 Timeline View of Project Documents: 00:01:00 •7.4 Estimate Activity Resources: 00:02:00 •7.5 Timeline View of Project Documents: 00:01:00 •7.6 Plan Quality: 00:04:00 •7.7 Timeline View of Project Documents: 00:01:00 •7.8 Introduction to Risks: 00:03:00 •7.9 Identify Risks: 00:02:00 •7.10 Perform Qualitative Risk Analysis: 00:04:00 •7.11 Perform Quantitative Risk Analysis: 00:01:00 •7.12 Plan Risk Responses: 00:02:00 •7.13 Timeline View of Project Documents: 00:01:00 •8.1 Plan Communication: 00:02:00 •8.2 Timeline View of Project Documents: 00:01:00 •8.3 Plan Procurement: 00:02:00 •8.4 Timeline View of Project Documents: 00:01:00 •9.1 HOW are things done on the project: 00:06:00 •9.2 Develop Project Management Plan: 00:01:00 •9.3 Individual Management Plans: 00:04:00 •9.4 Timeline View of Project Documents: 00:01:00 •9.5 Timeline View of Project Documents-2: 00:01:00 •9.6 Direct and Manage Project Work: 00:04:00 •9.7 Timeline View of Project Documents: 00:01:00 •9.8 Manage Project Knowledge: 00:02:00 •9.9 Timeline View of Project Documents: 00:01:00 •9.10 Monitor and Control Project Work: 00:02:00 •9.11 Timeline View of Project Documents: 00:01:00 •9.12 Perform Integrated Change Control: 00:04:00 •9.13 Steps to perform Change Control: 00:05:00 •9.14 Timeline View of Project Documents: 00:01:00 •9.15 Budget at Completion: BAC: 00:05:00 •9.16 Planned Value: PV: 00:02:00 •9.17 Earned Value: EV: 00:02:00 •9.18 Schedule Variance (SV) & Schedule Performance Index (SPI): 00:02:00 •9.19 Actual Cost(AC), Cost Variance and Cost Performance Index: 00:03:00 •9.20 Budget Forecasting - Estimate at & to completion: 00:06:00 •9.21 Close Project or Phase: 00:03:00 •9.22 Timeline View of Project Documents: 00:01:00 •Resources - Project Management Training: 00:00:00 •Assignment - Project Management Training: 3 days •Order Your Certificate: 00:00:00

Getting Started The ILM Level 4 NVQ Diploma in Management is designed for experienced managers transitioning into middle management positions within their organisations. These managers are tasked with overseeing and optimising operational processes while taking on a reduced role in day-to-day line management duties. This comprehensive course is meticulously designed to equip managers with the advanced knowledge and skills essential for assuming higher-level responsibilities, including strategic planning and the successful implementation of organisational changes. Key Benefits For Learners Develop your core leadership skills Take charge of your personal and professional development Get the skills to be able to plan and implement an operational plan Improve your working relationships Get a recognised qualification for your personal development For Organisations Middle managers with proven skills in operational management Managers who can assess and manage their personal and professional development A broad selection of optional units to tailor to suit your organisations' learning and development needs Promote a culture of organisational learning and development Key Highlights This qualification is ideal for managers moving into a middle management position, and responsible for operational processes but are more removed from day to day line management duties. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 4 NVQ Diploma in Management can open many career pathways including, but not limited to: Manager, with an estimated salary of £37,585 per annum Deputy Manager, with an estimated salary of £32,384 per annum Duty Manager, with an estimated salary of £36,080 per annum Operational Manager, with an estimated salary of £45,814 per About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 4 NVQ Diploma in Management course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a manager or a similar role Possess the ability to complete the Level 4 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 4 NVQ Diploma in Management course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. The course comprises of four mandatory units and some optional units. The first unit looks at personal and professional development, helping you to identify your development needs and plan how to fulfil them. The second unit delves into the theory of leadership and also provides practical application of how to inspire and engage individuals. In the third unit you will develop and implement an operation plan. And the final mandatory unit helps you to develop your working relationships with key stakeholders. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 5 NVQ Diploma in Management and Leadership ILM Level 5 Award, Certificate or Diploma in Leadership and Management. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Manage Personal and Professional Development Reference No : 8622-300 Credit : 3 || TQT : 30 UNIT2- Provide Leadership and Management Reference No : 8622-400 Credit : 5 || TQT : 50 UNIT3- Develop and Implement an Operational Plan Reference No : 8622-401 Credit : 5 || TQT : 50 UNIT4- Develop Working Relationships with Stakeholders Reference No : 8622-402 Credit : 4 || TQT : 40 UNIT5- Develop and Maintain Professional Networks Reference No : 8622-403 Credit : 3 || TQT : 30 UNIT6- Manage a Budget Reference No : 8622-412 Credit : 4 || TQT : 40 UNIT7- Manage a Project Reference No : 8622-413 Credit : 7 || TQT : 70 UNIT8- Manage Business Risk Reference No : 8622-414 Credit : 6 || TQT : 60 UNIT9- Manage Knowledge in an Organisation Reference No : 8622-415 Credit : 5 || TQT : 50 UNIT10- Recruitment, Selection and Induction Practice Reference No : 8622-416 Credit : 6 || TQT : 60 UNIT11- Manage Redundancy and Redeployment Reference No : 8622-417 Credit : 6 || TQT : 60 UNIT12- Promote Equality, Diversity and Inclusion in the Workplace Reference No : 8622-305 Credit : 3 || TQT : 30 UNIT13- Manage Team Performance Reference No : 8622-301 Credit : 4 || TQT : 40 UNIT14- Manage Individuals' Performance Reference No : 8622-306 Credit : 4 || TQT : 40 UNIT15- Manage Individuals' Development in the Workplace Reference No : 8622-307 Credit : 3 || TQT : 30 UNIT16- Manage Conflict Within a Team Reference No : 8622-310 Credit : 5 || TQT : 50 UNIT17- Implement and Maintain Business Continuity Plans and Processes Reference No : 8622-313 Credit : 4 || TQT : 40 UNIT18- Contribute to the Development of a Strategic Plan Reference No : 8622-500 Credit : 5 || TQT : 50 UNIT19- Design Business Processes Reference No : 8622-501 Credit : 5 || TQT : 50 UNIT20- Develop and Manage Collaborative Relationships with Other Organisations Reference No : 8622-505 Credit : 5 || TQT : 50 UNIT21- Optimise the Use of Technology Reference No : 8622-506 Credit : 6 || TQT : 60 UNIT22- Manage Product and/or Service Development Reference No : 8622-507 Credit : 5 || TQT : 50 UNIT23- Manage Health and Safety in Own Area of Responsibility Reference No : 8622-418 Credit : 5 || TQT : 50 UNIT24- Manage Information Systems Reference No : 8622-420 Credit : 6 || TQT : 60 UNIT25- Manage Customer Service Operations Reference No : 8622-422 Credit : 7 || TQT : 70 UNIT26- Contribute to the Improvement of Business Performance Reference No : 8622-317 Credit : 6 || TQT : 60 UNIT27- Developing Sales Proposals Reference No : 8622-424 Credit : 5 || TQT : 50 UNIT28- Prioritising Information for Sales Planning Reference No : 8622-425 Credit : 3 || TQT : 30 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

AgilePM® Foundation This course offers preparation for the Foundation-level examination to gain the APMG-International™ / Agile Project Management® Foundation Certification. Agile Project Management (AgilePM®) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. This course covers all the Foundation elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Foundation-level exam to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Foundation exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Foundation exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 1 (Agile Project Foundations) of the APMG-International's Agile Project Management Handbook v2 to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Foundation exam in AgilePM Getting Started Introductions Course structure Course goals and objectives Choosing DSDM as your Agile Approach The Agile Manifesto Why choose DSDM as your Agile Approach? Philosophy and Fundamentals The DSDM Philosophy Understanding Project Variables Principles Introduction to the Principles The Principles Preparing for Success Instrumental Success Factors (ISFs) Embracing and Engaging The DSDM Process The Overview The DSDM Phases Roles and Responsibilities The DSDM Team Model The Roles DSDM Products Introduction The Products Planning and Control Planning Concepts Testing Concepts DSDM Practice - MoSCoW Prioritisation Introduction MoSCoW Rules DSDM Practice - Timeboxing Introduction Timebox Options Other DSDM Practices Facilitated Workshops Iterative development Summary and Next Steps Exam guidance Course closeout

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