29875 Management courses

Course Overview The Level 3 Diploma in Health and Social Care offers comprehensive training for individuals aspiring to enter or advance within the care sector. Covering key theoretical knowledge and ethical considerations, this course is designed to build a strong foundation in supporting individuals across a range of healthcare and social environments. Learners will explore communication strategies, legal responsibilities, safeguarding protocols, and the principles of equality and inclusion. With a structured and accessible approach, this diploma enhances understanding of professional roles and regulatory frameworks that guide care delivery. Upon completion, learners will be well-prepared to pursue career opportunities in residential care, community support, and related care settings, while also gaining recognition for further professional development. Course Description This diploma provides an in-depth exploration of essential concepts in health and social care, including the responsibilities of care professionals, ethical and legal frameworks, safeguarding practices, and promoting diversity and equality. Learners will develop a strong grasp of policies, risk management strategies, and standards of care, ensuring they can contribute effectively to the wellbeing and dignity of individuals in care settings. The course is structured to support both new entrants and current professionals seeking to refresh or formalise their knowledge. Each module is crafted to reflect current UK legislation and sector standards, with a focus on enhancing theoretical understanding and promoting high-quality care practices. By engaging with this course, learners will build confidence and capability to thrive in a range of care-related roles or progress to higher-level qualifications. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as a Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build knowledge and confidence in health and social care roles. Professionals aiming to advance in their careers within care, community or support services. Beginners with an interest in the health and social care industry. Those preparing to meet qualification requirements for future studies or roles. Career Path Health Care Assistant Social Care Support Worker Community Care Officer Residential Care Worker Welfare and Support Services Assistant Pathway to Level 4 and Level 5 qualifications in Care and Management

Course Overview Without adequate knowledge and expertise, medical coding can be a very complex task. That is why Jante has created the Medical Coding: ICD-10-CM Essentials course, where you can educate yourself on the crucial aspects of clinical coding before stepping into this sector. In this Medical Coding: ICD-10-CM Essentials course, you will learn all the key information of general coding. The course will help you grasp the codes used while treating Cancer. The instructor will teach you the specific coding for infectious and parasitic diseases. In addition, you will receive elaborate lessons on endocrine, nutritional, and metabolic diseases and their coding's. The course curriculum also includes modules on pain coding guidelines along with glaucoma and blindness coding guidelines. This Medical Coding: ICD-10-CM Essentials course is the perfect training ground for aspiring professionals in this sector. If you are one of them, enroll today to fast-track your career. Learning Outcomes Enrich your understanding of general coding guidelines Learn the code for specific infectious and parasitic diseases Broaden your understanding of Cancer-related coding Deepen your knowledge of Endocrine, Nutritional, and Metabolic Diseases Attain lessons on nervous system diseases and mental disorders Who is this course for?  The Medical Coding: ICD-10-CM Essentials course is for those who are interested to learn medical coding  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Medical Coding: ICD-10-CM Essentials course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Medical Coder Nurse Medical Records Coordinator Medical Coding Specialist Medical Billing Specialist Medical coding Introduction Medical Coding Introduction 00:15:00 Placeholder 00:01:00 How to Use Medical Coding Books? 00:36:00 Conventions for the ICD-10-CM Conventions Introduction 00:03:00 Conventions Part-1 00:19:00 Conventions Part-2 00:17:00 Conventions Part-3 00:17:00 Conventions Part-4 00:37:00 General Coding Guidelines Locating a code in the ICD-10-CM 00:02:00 Level of Detail in Coding 00:01:00 Code or codes from A00.0 through T88.9, Z00-Z99.8 00:01:00 Signs and symptoms 00:02:00 Conditions that are an integral part of a disease process 00:01:00 Conditions that are not an integral part of a disease process 00:02:00 Multiple coding for a single condition Part-1 00:02:00 Multiple coding for a single condition Part 2 00:01:00 Acute and Chronic Conditions 00:02:00 Combination Code 00:02:00 Sequela (Late Effects) 00:02:00 Impending or Threatened Condition 00:01:00 Reporting Same Diagnosis Code More than Once 00:01:00 Laterality 00:02:00 Documentation by Clinicians Other than the Patient's Provider 00:02:00 Documentation of Complications of Care Part 1 00:02:00 Documentation of Complications of Care Part 2 00:01:00 Borderline Diagnosis 00:01:00 Use of Sign -Symptom- Unspecified Codes 00:02:00 Coding for Healthcare Encounters in Hurricane Aftermath 00:06:00 Chapter Specific Coding Guidelines Introduction Digital Medical Coding Mastery (DMCM) 00:05:00 Chapter 1: Certain Infectious and Parasitic Diseases (A00-B99) HIV Coding Guidelines 00:13:00 Infections resistant to antibiotics 00:02:00 Coding of Sepsis, Severe Sepsis, and Septic Shock 00:13:00 Zika virus infections 00:02:00 Chapter 2: Neoplasms (C00-D49) Introduction of Neoplasm or Cancer 00:02:00 Treatment directed at Malignancy or Cancer 00:02:00 Treatment of Secondary Cancer site 00:02:00 Coding & Sequencing of complications 00:04:00 Primary malignancy previously excised 00:01:00 Encounters involving chemotherapy, immunotherapy and radiation therapy 00:02:00 Encounter to determine extent of malignancy 00:01:00 Signs and Symptoms with Neoplasms 00:02:00 Admission for pain control management 00:01:00 Malignancy in two or more non-contiguous sites 00:02:00 Disseminated Malignant Neoplasm 00:01:00 Malignant Neoplasm without specification of site 00:01:00 Sequencing of Neoplasm codes 00:06:00 Current Malignancy versus personal history of Malignancy 00:04:00 Leukemia, Multiple Myeloma 00:02:00 Aftercare, Follow-up, Prophylactic organ removal 00:05:00 Chapter 3: Endocrine, Nutritional, and Metabolic Diseases (E00-E89) Introduction Endocrine, Nutritional, and Metabolic Diseases 00:01:00 Diabetes mellitus (DM) 00:01:00 Diabetes mellitus and use of insulin 00:01:00 DM in Pregnancy 00:01:00 Complications due to Insulin Pump Malfunction 00:02:00 Secondary Diabetes Mellitus (DM) 00:06:00 Chapter 4: Mental, Behavioral and Neurodevelopmental disorders (F01 - F99) Pain Disorder related to Psychological Factor 00:02:00 MSBP (Munchausen's Syndrome By Proxy) 00:05:00 Chapter 5: Diseases of the Nervous System (G00-G99) Introduction of Nervous System 00:04:00 Pain Coding Guidelines 00:03:00 Pain due to Device and Post OP Pain 00:03:00 Post OP Pain associated 00:01:00 Chronic Pain, Neoplasm related and Chronic pain Syndrome 00:05:00 Tip for Today 00:03:00 Chapter 6: Diseases of the Eye and Adnexa (H00-H59) Glaucoma Coding Guidelines 00:07:00 Blindness Coding Guidelines 00:07:00 Chapter 7: Diseases of the Circulatory System (I00-I99) Hypertension (HTN) Coding Guidelines 00:06:00 Different types of Hypertension combination codes 00:10:00 Coronary Artery Disease (CAD) Coding Guidelines 00:04:00 Intra and Postoperative CVA 00:03:00 Acute and Sequela Cerebrovascular Accident (CVA) 00:06:00 Myocardial Infarction (MI) 00:09:00 Tip for Today 00:03:00 Chapter 8: Diseases of the Respiratory System (J00-J99) Guidelines for COPD 00:07:00 Guidelines for Respiratory Failure and Influenza 00:07:00 Ventilator Associated Pneumonia (VAP) 00:05:00 Chapter 9: Diseases of the Skin and Subcutaneous Tissue (L00-L99) Pressure Ulcer Coding Guidelines 00:07:00 Non Pressure Ulcer Coding Guidelines 00:06:00 Chapter 10: Diseases of the Musculoskeletal System & Connective Tissue (M00-M99) Musculoskeletal System 00:14:00 Chapter 11: Diseases of Genitourinary System (N00-N99) CKD & Transplant status 00:09:00 Tip for you 00:02:00 Chapter 12: Pregnancy, Childbirth, and the Puerperium (O00-O9A) General Rules to code Pregnancy 00:15:00 Selection of Codes in obstetrics 00:10:00 Pre-existing conditions in Pregnancy 00:07:00 Pregnancy Combination conditions 00:17:00 Postpartum and Peri partum 00:09:00 Termination and Spontaneous Abortion 00:09:00 Chapter 13: Certain Conditions Originating in the Perinatal Period (P00-P96) Newborn General Guidelines 00:10:00 Additional Diagnosis and Newborn codes 00:07:00 Chapter 14: Congenital malformations, deformations, chromosomal abnormal(Q00-Q99) Congenital Malformation Codes 00:07:00 Chapter 15: Symptoms, signs, & abnormal clinical & laboratory findings (R00-R99) Symptoms Guidelines R Series 00:16:00 Chapter 16: Injury, poisoning, certain consequences of external causes (S00-T88) Coding Injury & Fracture 00:26:00 Coding of Burns and Corrosions 00:15:00 Adult, Child Abuse, Neglect 00:08:00 Adverse effect, Poisoning 00:17:00 Complication of Care 00:09:00 Conclusion Conclusion 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 3 Days 18 CPD hours This course is intended for Individuals preparing for the Cisco Customer Success ManagerSpecialist certification Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology Overview After taking this course, you should be able to: Describe the role of the Customer Success Manager Describe the tools that the Customer Success Manager uses to ensure customer experience Describe the lifecycle approach to customer experience The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification. Course Outline Transition to Subscription Economy Customer and Industry Trends Defining Customer Success and the CSM Role Engaging the Customer for Success Engaging the Customer for Success Addressing Barriers Customer Success Management Activities Success Plan Elements Customer Success Management Activities Additional course details: Nexus Humans Cisco Customer Success Manager v2.2 (DTCSM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Customer Success Manager v2.2 (DTCSM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers, engineers, and others including: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Describe the Cisco CloudCenter solution, architecture, and features Discover the enterprise-class security solution for IT organizations and cloud service providers Discover how the CloudCenter Suite adapters can be leveraged to build custom integrations with a variety of enterprise platforms and services Discover the integrations and APIs that can be performed from Action Orchestrator CLDAO, Mulitcloud Automation and Orchestration with Cisco CloudCenter Suite is a 3-day course that teaches you how to configure simplified orchestration and workflow automation that provides seamless integration within the Cisco© CloudCenter suite. Through lessons and hands-on experiences, you will learn to use the tools of the CloudCenter Suite to streamline business processes, automate tasks, and increase efficiency in business processes.This course will help you:Acquire the advanced skills and techniques using the primary modules of workload manager, cost optimizer and action orchestrator for consistent experiences across all business environmentsLearn how to design and deploy applications that are delivered consistently and reliably across private and public clouds Introducing Cisco CloudCenter Suite Action Orchestrator Cisco CloudCenter Suite Architecture Defining Action Orchestrator User Management and Security Considerations Cisco CloudCenter Suite User Management and Security Defining Cisco CloudCenter Suite Action Orchestrator Adapters Action Orchestrator Adapter Creation Examining Action Orchestrator Integrations and Supported APIs Cisco CloudCenter Suite Action Orchestrator APIs Additional course details: Nexus Humans Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The path to becoming a successful poultry farmer filled with barriers, however, it's not impossible. With some hard work and persistence and proper guidance, you can be successful in this business. We brought this Diploma in Poultry Farming course to inform you about every ins and outs of poultry farming and how to establish and manage a successful poultry enterprise in no time. You will enhance your knowledge about the skills needed for poultry care and management, including wording, breeds, nutrition, infection, layers, hatching, brooding, and advertising. Additionally, this course provides information regarding various diseases including airborne diseases and explains how to prevent the spread of these diseases. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? New farm workers, new industry employees and new graduates hoping to work in the poultry industry. Individuals who want to start their flock of chickens, but they need more information. Anyone who wants to starts a poultry business. Anyone who has a farming hobby. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Poultry Farm Owner Poultry Farm Worker Poultry inspector Breeder Poultry grader Course Curriculum Update Version - Diploma in Poultry Farming Module 01: Introduction to Poultry Farming Introduction to Poultry Farming. 00:21:00 Module 02: Poultry Nutrition Poultry Nutrition 00:14:00 Module 03: Diseases Diseases 00:17:00 Module 04: Vaccination Vaccination 00:16:00 Module 05: Layers Layers 00:18:00 Module 06: Broilers Broilers 00:13:00 Module 07: Ducks Ducks 00:15:00 Module 08: Turkey Turkey 00:14:00 Module 09: Incubation Incubation 00:15:00 Module 10: Brooding Brooding 00:31:00 Module 11: Housing and the Environment Housing and the Environment 00:18:00 Module 12: Record Keeping, Economics and Marketing Record Keeping, Economics and Marketing 00:23:00 Module 13: Insect and Pest Control Insect and Pest Control 00:16:00 Module 14: Safety and Awareness Farming Safety and Awareness 00:28:00 Old Version - Diploma in Poultry Farming Poultry in UK Characteristics of Organic Poultry Systems 00:30:00 Main Issues for Consideration 00:30:00 Feeding Organic Poultry 01:00:00 Breeds 00:15:00 Brooding 01:00:00 The Growing Bird 01:00:00 Slaughter Ages 00:15:00 Killing and Processing Poultry 01:00:00 Financial Data 01:00:00 Poultry Farming How Much Investment is Required in the Poultry Business? 00:30:00 What Branch of the Poultry Business? 01:00:00 The Dollar Hen Farm 02:00:00 Where to Locate 00:30:00 The Dollar Hen Farm 00:30:00 Incubation 01:00:00 Feeding 00:30:00 Diseases 01:00:00 Difference Between Poultry Flesh and Poultry Fattening 00:30:00 Marketing Poultry Carcasses 00:30:00 Quality in Eggs 01:00:00 Marketing Organization for Eggs 01:00:00 Breeds of Chickens 01:00:00 Practical and Scientific Breeding 01:00:00 Experiment Station Work 00:30:00 Poultry on the General Farm 00:30:00 Mock Exam Mock Exam- Diploma in Poultry Farming 00:20:00 Final Exam Final Exam- Diploma in Poultry Farming 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview When it comes to food services, delivering delicious food is not enough. Along with tasty food, you are also responsible for providing safe and hygienic food to your clients. Learn how to secure food safety in the catering business with our exclusive Level 2 Certificate in Food Hygiene and Safety for Catering course.  This course is divided into informative and engaging video modules. These modules will educate you on the law and regulations regarding food safety. You will also learn about different types of food hazards, such as chemical hazards, bacterial hazards, allergen hazards etc. The course will also provide detailed lessons on food poisoning, spoilage, and more. Further, in the study, you will learn the HACCP principles. This course is the ideal place to develop your knowledge and skills. So, enrol today and get a step closer to providing quality food to your customers.  Learning Outcomes Enhance your understanding of food safety law Familiarise yourself with different kinds of food hazards Develop the skills to control food poisoning Understand the principles of storing food and avoiding spoilage Learn about the rules of HACCP Develop the skills to maintain hygiene in the kitchen Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos and materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Level 2 Certificate in Food Hygiene and Safety for Catering Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Are There Any Entry Requirements? This Level 2 Certificate in Food Hygiene and Safety for Catering course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Level 2 Certificate in Food Hygiene and Safety for Catering Certification After completing and passing the Level 2 Certificate in Food Hygiene and Safety for Catering successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at £39 or in PDF format at £24. Career Path​ This exclusive Level 2 Certificate in Food Hygiene and Safety for Catering course will equip you with effective skills and abilities and help you explore career paths such as Caterer Chef Restaurant Staff Restaurant Manager Level 2 Food Hygiene and Safety for Catering Introduction to Food Safety and the Law 00:29:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises 00:27:00 Cleaning 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Boost your career with our Inventory Control course! Master safety stock calculations, optimize levels, and grasp future trends. Elevate your skills now!

Self-empowerment means you are self-confident and able to take responsibility for your personal growth and development. It is the foundation to effective decision making and living your life with purpose. It enables increased focus, knowledge, skills and experience bringing value to both you and the work you do for your employer.

The Sage 50 Payroll Complete Course is the perfect lesson if you have set your sights on a career within the accounting and finance industry but lack the knowledge and skills in the payroll department. Sage is a prevalent software system that is used around the globe, in businesses large and small. To keep up with modern technology and be employable to most companies, you need to know Sage 50 Payroll. This course will make you a valuable asset to any company. The course will cover areas such as processing SSP, editing tax codes, producing an annual cost of wages and using advanced payment options. The list goes on, but one thing remains the same: you’ll be kept up-to-date on the latest technologies and methods used within Sage 50 Payroll, giving you the confidence to use it self-assuredly.  What Will You Learn? Basics of setting up payroll Editing tax codes Managing bank statements and reconciliation VAT management Month-end reports Process statutory payments Create and administrate holiday schemes and employee absence Creation of chart of accounts, opening balances and rectifying mistakes What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This entry-level Sage Payroll Complete Course covers the basic concepts of payroll. Accountants of all levels, including those just starting, are urged to enrol in and complete this online course on Sage Payroll because there are no prerequisites. Career Path Training offered by the Sage 50 Payroll Complete Course could potentially benefit a range of roles but would particularly enhance careers in: Payroll Administrator HR Administrator Finance Manager Payroll Clerk HR Manager Assistant Accountant Financial Controller Course Contents Module 01: Payroll Basics Module 02: Company Settings Module 03: Legislation Settings Module 04: Pension Scheme Basics Module 05: Pay Elements Module 06: The Processing Date Module 07: Adding Existing Employees Module 08: Adding New Employees Module 09: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration