30611 Management courses

Overview This comprehensive course on CPR Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CPR Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CPR Training. It is available to all students, of all academic backgrounds. Requirements Our CPR Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 3 lectures • 06:08:00 total length •Introduction to CPR: 00:04:00 •Procedure for CPR: 00:04:00 •Additional Reading Materials - CPR Training: 06:00:00

Enhance your financial analysis skills in our comprehensive course. Learn to interpret financial statements, perform ratio analysis, and make informed business decisions.

The Anti-Money Laundering (AML) - Level 3 course provides a thorough understanding of how businesses and organisations can prevent and detect money laundering activities. With this QLS-endorsed course, you’ll gain a solid foundation in the key principles, strategies, and regulations associated with AML. Whether you're working in finance, law, or any sector that deals with financial transactions, this course is designed to equip you with the knowledge required to identify potential money laundering risks and take the necessary steps to combat them. Throughout the course, you’ll explore the core areas of AML regulations, including the legal framework, risk assessment procedures, and the critical role of due diligence. You’ll learn how to detect suspicious activities and understand the financial systems that criminals may attempt to exploit. This course is ideal for anyone looking to enhance their understanding of AML and contribute to safer financial practices. By the end, you'll be equipped with the knowledge to help your organisation stay compliant with UK and international regulations and safeguard against financial crime. Anti-Money Laundering (AML) QLS Bundle Includes the following Courses Course 01: Diploma in Anti Money Laundering at QLS Level 5 Course 02: Know Your Customer (KYC) Course 03: Customer Due Diligence (CDD) Course 04: GDPR UK Training Course 05: Tax Accounting Key Features of Anti-Money Laundering (AML) Eligibility for QLS endorsed certificate upon successful completion of the Anti-Money Laundering (AML) course Free CPD Accredited Course Fully online, interactive Anti-Money Laundering (AML) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Anti-Money Laundering (AML)training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Anti-Money Laundering (AML) course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Anti-Money Laundering (AML) course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Anti-Money Laundering (AML) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Anti-Money Laundering (AML) course, learners will be able to order an endorsed certificate, titled: [Diploma in Anti Money Laundering at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Anti-Money Laundering (AML) basics. Requirements No prior degree or experience is required to enrol in this Anti-Money Laundering (AML) course. Career path This Anti-Money Laundering (AML) Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

AgileBA® Foundation and Practitioner: Virtual In-House Training The AgileBA® Foundation and Practitioner course takes you through a business understanding of the external and internal forces that underline the project from a business perspective, looks at modeling techniques, (As Is - To Be), and also provides an overview to project management (AgilePM) from an 'Agile' perspective. The course explains the role's relevance and involvement throughout the project. What You Will Learn At the end of this program, you will be able to: Understand business analysis in a project environment and the techniques used, as well as knowing more about the role of the business analyst in a project Business Analysis - Business Environment and Organizational Strategy Overview of AgilePM The Business Case Stakeholder Engagement/Analysis Techniques: Requirements and Estimating Prioritization Timeboxing Iterative Development Planning Facilitated Workshops Modeling - 'As Is - To Be' Making the transition to AgileBA

Learn RabbitMQ: Asynchronous Messaging with Java and Spring

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

[Private Investigator 8 in 1 Bundle] Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Private Investigator bundle training. Study the Private Investigator Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Private Investigator Bundle. Designed to build your competent skill set and enable you to do the best job possible, the Private Investigator Bundle is ideal for those who aim to be the best in their fields. Our Private Investigator Bundle Course contains 8 of our premium and popular courses for one discounted price: Course 01: Criminal Investigator Course 02: Criminal Intelligence & Counterterrorism Analysis Course 03: Accident Investigation Course 04: Criminal Law Course 05: Interrogations And Confessions Psychology Course 06: Anti-Money Laundering (AML) Course 07: Decision-Making in High-Stress Situations Course 08: Online Time Management Training Students can expect to complete this Bundle Program in around 30 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Private Investigator Bundle Package. All the courses under this Private Investigator Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of this Private Investigation Bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive Private Investigator Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Private Investigator Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle. Why Train with the Academy for Health & Fitness? All-in-one package of 5 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle Course Interactive Bundle Courses material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Private Investigator program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Private Investigator Bundle and take a step toward a brighter future! *** Course Curriculum *** Our Private Investigator Bundle Courses consist of the following learning modules: ***Criminal Investigator*** Module 01: Required Skills to Become a Criminal Investigator Module 02: An Introduction to a Private Detective Module 03: Criminal Intelligence Module 04: Crime Scene Investigation Module 05: Collecting and Packaging Physical Evidence Module 06: Fingerprints: Your Personal Signature Module 07: DNA Analysis Module 08: Criminology and Criminal Psychology Module 09: Violent Crimes and Cyber Criminology Module 10: Business Theft and fraud Module 11: Domestic Investigation and Types Module 12: Victimology Module 13: Dealing with Crime Module 14: Tracing and Surveillance Techniques Module 15: Effective Interrogation Techniques Module 16: Basic Operations of Firearms Module 17: Firearms Examination Module 18: Forensic Psychology Module 19: The Criminal Justice System in England and Wales Assessment Process Once you have completed all the modules in the Private Investigator Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Private Investigator Bundle Courses Right for You? This Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Private Investigator Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Private Investigator Bundle course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your speed and grow a quality skillset. Career path This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Private Investigator Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Making sound financial decisions is crucial for any business, but with complex data and ever-changing markets, it can feel overwhelming. Did you know over 60% of UK businesses cite financial planning as a top challenge? Are you ready to unlock the power of financial planning and modelling to propel your career and business forward? This comprehensive bundle equips you with the skills and knowledge to make informed decisions with confidence. Our Advanced Financial Planning & Financial Modelling bundle goes beyond basic accounting. You'll master the art of creating financial models that forecast future performance and analyse investment opportunities. You'll delve into financial reports to gain valuable insights into a company's health and make data-driven decisions. Furthermore, you'll explore capital budgeting techniques to ensure optimal resource allocation. With a strong foundation in business intelligence and data mining, you'll learn to extract valuable insights from complex datasets and make strategic business decisions. With our Advanced Financial Planning & Financial Modelling Diploma exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in Bundle: Course 01: Financial Modelling for Decision Making and Business plan Course 02: Financial Analysis for Finance Reports Course 03: Capital Budgeting & Investment Decision Rules Course 04: BUSINESS INTELLIGENCE AND DATA MINING DIPLOMA Course 05: Strategic Business Management Course 06: Risk Assessment Training Invest in your skillset and unlock a world of career opportunities. Enroll today and become a financial planning and modelling powerhouse. Learning Outcomes of Financial Planning & Financial Modelling Build intelligent financial models for future-proof decision making. Unleash the power of financial reports for strategic business insights. Master capital allocation mastery for optimal resource utilization. Become a data-mining detective with business intelligence expertise. Make winning business decisions based on data-driven insights. Transform into a financial forecasting mastermind for ultimate success. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Financial Planning & Financial Modelling Get a free student ID card with Financial Planning & Financial Modelling Training program (£10 postal charge will be applicable for international delivery) The Financial Planning & Financial Modelling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Financial Planning & Financial Modelling course materials The Financial Planning & Financial Modelling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Financial Modelling for Decision Making and Business plan Section 01: Introduction Introduction to the course Introduction to the Business Process What is Financial Modelling Starting Point of a Financial Model First Steps before Starting to create Financial Model and Linking Business Model Section 02: Case Study: Restaurant - Basic Model For Selecting Initial Idea Starting with End in Mind-Comparative P&L Customer Acquisition Model Revenue and Cost Models Adding Product and Modelling Labour and Other Costs Modelling Capital Investments and ROI Calc Section 03: Business Plan And 3 Financial Statement Models Detailed Customer Acquisition Model and Revenue Model Cost of Sale Model Modelling Labour Cost Modelling Other Operating Expenses Modelling Income Statement and Cash Flows Modelling Balance Sheet Fixing the Error in Financial Model and Brief of RR Protected: Financial Model for Business plan for New Business Course 02: Financial Analysis for Finance Reports Welcome to the Course! Get the Overview of What You'll Learn What is a 10-K? Evaluating Profitability by Analyzing the Income Statement Evaluating Operations: Tying Operating Metrics to Financial Results Evaluating Financial Strength: Balance Sheet Analysis Evaluating Cash Flow Generation Performing Investment Analysis Course 03: BUSINESS INTELLIGENCE AND DATA MINING DIPLOMA Module 01: What is Business Intelligence? Module 02: Starting Case in understanding BI needs in diff phase of business Module 03: Decision Making Process and Need of IT systems Module 04: Problem Structure and Decision Support System Module 05: Introduction to BI Applications Module 06: Dashboard presentation systems Module 07: Different Types of Charts used in 131 Dashboards Module 08: Good Dashboard and BSC Module 09: Examples of Bad Dashboards 1 Module 10: Examples of Bad Dashboards 2 Module 11: Process of KPI Development Module 12: Overview of Data warehouse Module 13: More explaining of data warehouse and steps in processing Module 14: Data Warehouse Architecture -Tiers Module 15: Data Warehouse - components =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Financial Strategist Data Analyst Investment Guru Business Growth Hacker Financial Forecaster Chief Data Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Overview of Housing Officer Join our Housing Officer course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Housing Officer course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Housing Officer course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Housing Officer Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Housing Officer. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Housing Officer course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Housing Officer is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Housing Officer course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Housing Officer Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Housing Officer Training Module 1: Introduction to Social Housing 00:15:00 Module 2: Career Prospects of Social Housing Manager 00:25:00 Module 3: Tenant Selection and Tenant Management 00:28:00 Module 4: Managing Rental Income and Arrears 00:24:00 Module 5: Time Management 00:37:00 Module 6: Organisational Skills 00:27:00 Module 7: Communication Skills 00:27:00 Module 8: Negotiation Techniques 00:19:00 Module 9: Dealing with Anti-Social Behaviours 00:39:00 Module 10: Stress Management 00:19:00 Module 11: Maintenance, Safety, and Security of Social Housing 00:32:00 Module 12: Resident Involvement in Social Housing 00:31:00