1226 Management courses in Redhill

Total SPB training course description A comprehensive look at Service Provider Bridging (SPB) as standardised in 802.1aq. This SPB course starts with the problems in traditional switched networks then moves onto to how SPB solves these problems. As IS-IS is key to loop free topologies in SPB networks, this protocols is also studied. What will you learn Explain the benefits of SPB. Explain how SPB works. Explain the role of IS-IS in SPB. Integrate SPB into existing networks. Total SPB training course details Who will benefit: Technical staff working with Ethernet. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day Total SPB training course contents What is SPB? Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion. Virtualisation issues: VRF. Service Provider Bridging (SPB), 802.1aq. Virtual Services Network. SPB variants 802.1Q, 802.1ad, Q-in-Q, VLAN IDs, 802.1ah, M-in-M, I-SID. SPBV, SPBM. SPBM frame format. How SPB works Node ID, Backbone Edge Bridges, Backbone MAC address, Customer MACs, I-SID. IS-IS. Forwarding database. VSN. IS-IS Link layer IS-IS, SPF trees, traffic management. IS-IS extensions for SPB. ISIS TLV. SPB services Data centre bridging, server virtualisation, multitenant applications. Integration of SPB into existing networks. VLAN to ISID mappings. Inter ISID routing, IP/SPB Layer 3 VRF extensions. Miscellaneous Multicast in SPB environments. Source specific multicast trees. SPB configuration. SPB deployment considerations.

Definitive Puppet training course description Puppet is a framework and toolset for configuration management. This course covers Puppet to enable delegates to manage configurations. Hands on sessions follow all the major sections. What will you learn Deploy Puppet. Manage configurations with Puppet. Build hosts with Puppet. Produce reports with Puppet. Definitive Puppet training course details Who will benefit: Anyone working with Puppet. Prerequisites: Linux fundamentals. Duration 2 days Definitive Puppet training course contents Getting started with Puppet What is Puppet, Selecting the right version of Puppet, Installing Puppet, Configuring Puppet. Developing and deploying Puppet The puppet apply command and modes of operation, Foreground Puppet master, Developing Puppet with Vagrant, Environments, Making changes to the development environment, Testing the new environments with the Puppet agent, Environment branching and merging, Dynamic Puppet environments with Git branches, Summary, Resources. Scaling Puppet Identifying the challenges, Running the Puppet master with Apache and Passenger, Testing the Puppet master in Apache, Load balancing multiple Puppet masters, Scaling further, Load balancing alternatives. Measuring performance, Splay time, Summary, Going further, Resources. Externalizing Puppet configuration External node classification, Storing node configuration in LDAP, Summary, Resources. Exporting and storing configuration Virtual resources, Getting started with exported and stored configurations, Using exported resources, Expiring state resources, Summary, Resources. Puppet consoles The foreman, Puppet enterprise console, Puppetboard, Summary, Resources. Tools and integration Puppet forge and the module tool, Searching and installing a module from the forge, Generating a module, Managing module dependencies, Testing the modules, Developing Puppet modules with Geppetto, Summary, Resources. Reporting with Puppet Getting started, Configuring reporting, Report processors, Custom reporting, Other Puppet reporters, Summary, Resources. Extending Facter and Puppet Writing and distributing custom facts, Developing custom types, providers and functions, Summary, Resources, Complex data structures, Additional backends, Hiera functions in depth, Module data bindings, Hiera examples. Jiera-2, Summary, Resources. Mcollective Installing and configuring Mcollective, testing, Mcollective plugins, accessing hosts with Metadata. Hiera Lists, initial Hiera configuration, Hiera command line utility, complex data structures, additional backends, Hiera functions in depth, module data bindings. Hiera-2.

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Signalling training course description An intensive course that defines and explores the signalling methods that are to be found in today's telecommunications services. What will you learn Describe the Functionality and Features of Signalling. Describe the Functionality of Analogue & Digital Subscriber Signalling. Describe the various types of signalling used on different network types. Describe the Functionality of Private Network Signalling. Describe the Functionality of Public Network Signalling. Signalling training course details Who will benefit: Personnel involved with systems design, implementation and support. Prerequisites: Telecommunications Introduction Duration 2 days Signalling training course contents Introduction What is Signalling?, Standards, ITU-T Recommendations, Signalling Categories - Supervisory Addressing, E.164, Call Information, Network Management, Network Components, Inband/Outband Switch Signalling, Analogue Vs Digital Signalling. Analogue Subscriber Signalling Analogue Local Loops/Switches/Trunks, Digital Switches/Local Loops, Telephone Handset, Accessing the Local Exchange, Pulse/Tone Dialling. Digital Subscriber Signalling Integrated Digital Access, DASS2 & DPNSS, DASS2 - Call, IMUX, Euro ISDN, Q.931 Call Control, Message Identification, Message Types, Call Establishment Messages, Call Clearing. Network Types Service Types, Circuit Switched, Packet Switched, Signalling Terminology, In-Channel Signalling, G.704, Performance and Quality, Digital Signalling, CAS, CAS Applications, Foreign Exchange, CCS, Break-In/Out Private Network Signalling Types Networking PABXs, Inter PABX Analogue Signalling Methods, E & M, Tone-On-Idle, Inter PABX Digital Signalling Methods, DPNSS, DPNSS Deployment, PABX Support for DPNSS, DPNSS Call, Q.Sig, Q.Sig support/functionality/protocol, Message Overview, Call Establishment. Public Network Signalling SS7, SS7 Operations, SS7 Topology, SSP, STP, SCP, Database Types - CMSDB NP LIDB HLR VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, SS7 addressing, Point Codes, Sub-System, Global Title Addressing and Translation, ANSI PCs, ITU-T PCs, SS7 Protocol Stack, MTP Level 1, MTP Level 2, Flow Control, FISU, LSSU, MSU, MSU SIF, MTP Level 3, SCCP, TCAP, TUP, Facility Format, Main Facilities, Flow Control Negotiation, Closed User Groups, Reverse Charging, Fast Select Facility, Throughput Class Negotiation, Call Barring, On-Line Facility Registration. BTUP, ISDN ISUP, Supplementary Services, ISUP Call - IAM, Progress/Answer/Suspend/ Resume/Release Messages, Intelligent Network (IN) Introduction, IN Evolution, IN Conceptual Model, IN Target Services & Service Features, Service Independent Building Blocks

MySQL foundation training course description The MySQL foundation course covers the basics of the SQL language as implemented by MySQL. The course is designed to give delegates practical experience in writing SQL statements using the MySQL client program and MySQL Workbench. The basic SQL statements, including the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create, alter and drop a MySQL database. Write SQL statements. Use SQL expressions and functions. Create and alter tables, indexes and views. Use transactions. Grant and revoke access privileges. Export and import data. MySQL foundation training course details Who will benefit: Anyone who needs to access and work with a MySQL Database. Prerequisites: An understanding of databases and exposure to information technology in general would be useful. Duration 3 days MySQL foundation training course contents Database concepts What is a database? database management systems, tables, rows and columns, indexes, primary keys, unique constraints and foreign keys, client-server architecture, supported data types, storage engines and table types, Information_Schema and MySQL Databases. Hands on using a database. Using the MySQL client What is the MySQL client? getting started and logging in, selecting a database, client commands, entering and executing SQL statements, retrieving previous commands, creating, editing and executing SQL files, redirecting output into a file, command line execution of MySQL scripts. Hands on Using the MySQL client. Basic SELECT The SQL SELECT statement, case sensitivity, quotes, statement terminator, syntax conventions, SELECT clause, FROM clause, conditions and the WHERE clause, logical operators, ORDER BY clause, column aliases, arithmetic expressions, precedence of operators. Hands on querying the sample database. LIMIT, UNION and AGGREGATE functions The LIMIT clause, UNION, UNION ALL, aggregate functions, GROUP BY clause, using Rollup with GROUP BY, HAVING clause. Hands on using limit, union and aggregate functions. Subqueries and joins Subqueries, cartesian products, table aliases, natural joins, join using, join on, multi-table joins. Hands on using subqueries and joins. Numeric and character functions Function types, testing functions, numeric functions character functions. Hands on using numeric and character functions. Data, time and other functions Date and time column types, date and time formats, Date format function, functions to return date time, functions to extract components from date time, date time arithmetic, miscellaneous functions. Hands on using date, time and other functions. Databases and tables Creating a database, selecting a database, creating tables, Auto_increment, show create table, column operations, constraint operations, copying tables, renaming tables, changing engine for tables, dropping tables, temporary tables. Hands on maintaining databases and tables. Indexes and views What is an index? creating an index, reviewing indexes, dropping indexes, what is a view? creating views, view restrictions, dropping views. Hands on maintaining indexes and views. Managing data Inserting rows, replacing rows, updating rows, deleting rows, Truncate statement, The COMMIT and ROLLBACK commands, savepoints, implicit commits. Hands on managing data. Access control Creating users, renaming users, dropping users, granting privileges, revoking privileges. Hands on creating users, granting and revoking. Import and export Exporting using SQL, importing using SQL, exporting from the command line, importing from the command line. Hands on export and import data.

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.

Gain comprehensive understanding of caring for individuals with psychosis and schizophrenia. Enhance knowledge and skills to provide effective care and support. Designed for caregivers, family members, support workers, and healthcare professionals.

Essential SD-WAN training course description SD-WAN is rapidly growing in use. This vendor neutral course starts with an introduction to what SD-WAN is and when it is useful. Each main area of SD-WAN is then studied in more detail to enable delegates to recognise the technologies used in SD-WAN and then use this information to evaluate SD-WAN products. What will you learn Describe what SD-WAN is (and isn't). Explain how SD-WAN works. Evaluate SD-WAN products. Compare and contrast SD-WAN with other technologies such as MPLS, Ethernet, SDN, NFV and WAN optimisation. Essential SD-WAN training course details Who will benefit: Anyone wishing to learn about SD-WAN. Prerequisites: Network fundamentals. Duration 1 day Essential SD-WAN training course contents What is SD-WAN? What is SD and SDN? What is WAN? Branch/ Office. MPLS, MPLS vs Internet, Ethernet, Broadband, LTE/4G, Cable, Satellite. The impact of the cloud. Single console, Dynamic path selection, automation. Why SD-WAN? Single console Network management, orchestration, administration. Example GUI interfaces. Northbound and southbound APIs. Dynamic path selection SD-WAN transports, Overlay networks, security. VPNs, IPsec. QoS and prioritization. Policies, traffic path rules. Application specific routing, bonding, optimisation. Automation Time saving, removing errors. Zero touch, ZOOM, ZTP. The role of the orchestrator. Real time monitoring of the network. APIs. Architecture and products Hardware solutions, software solutions, virtual appliances. Clouds. SD-WAN edge devices, SDWAN controllers, Orchestrators. HA and SD-WAN. Riverbed, Cisco, Juniper, others. Summary SD-WAN doesn't replace MPLS, virtualisation and SD-WAN. Relationship with SDN and NFV. SDWAN versus WAN optimisation.