1322 Management courses in Cobham

Ubuntu training course description This three day hands on course provides a comprehensive coverage of core Linux administration tasks on Ubuntu Linux. What will you learn Administer & configure Linux systems. Maintain Linux by handling disk space and taking regular backups. Manage software packages. Perform basic troubleshooting. Maintain a secure Linux system. Describe the organisation and implementation of the filesystem. Ubuntu training course details Who will benefit: System administrators. Network administrators. Prerequisites: Linux fundamentals Duration 3 days Ubuntu training course contents Managing software Package Concepts, RPM, rpm Commands, Yum, Dependencies and Conflicts, Startup Script Problems, Shared Libraries, Library Management, Managing Processes, the Kernel: The First Process, Process Lists, Foreground & Background Processes, Process Priorities, Killing Processes. Configuring hardware Configuring Firmware and Hardware, IRQs, I/O Addresses, DMA Addresses, Boot Disks, Coldplug and Hotplug Devices, Configuring Expansion Cards and PCI Cards, Kernel Modules, USB Devices, Linux USB Drivers, Configuring Hard Disks, Partitioning Systems, LVM, Common Layouts, Creating Partitions and Filesystems, Maintaining Filesystem Health, Tuning, Journals, Checking Filesystems, Monitoring Disk Use, Mounting and Unmounting Filesystems. Managing files File Management Commands, File Naming and Wildcards, File Archiving, Links, Directory Commands, File Ownership and Group, File access control, Permissions, chmod, Defaults, File Attributes, Disk Quotas, Enabling and setting Quotas, Locating Files, The FHS. Booting Linux and editing files Installing Boot Loaders, GRUB Legacy, GRUB 2, Alternative Boot Loaders, the Boot Process, Boot Messages, Runlevels and the Initialization Process, Runlevel Functions, Runlevel Services, Alternative Boot Systems , Upstart, system. Administering the system Managing Users and Groups, Tuning User and System Environments, Using System Log Files, Understanding syslogd , Setting Logging Options, Manually Logging Data, Rotating Log Files, Reviewing Log File Contents, Maintaining the System Time, Linux Time Concepts, Manually Setting the Time, Using NTP, Running Jobs in the Future, Understanding the Role of cron, Creating System cron Jobs, Creating User cron Jobs, Using anacron, Using at. Configuring basic networking TCP/IP, Network Hardware, Network Addresses, Hostnames, Network Ports, Configuring Linux for a Local Network, Configuring with DHCP, Static IP Address, Configuring Routing, Using GUI Configuration Tools, ifup and ifdown, Diagnosing Network Connections, Testing Connectivity, Tracing a Route, Checking Network Status , Examining Network Traffic, Additional Tools. Securing your systems Administering Network Security, Super Server Restrictions, Disabling Unused Servers, Administering Local Security, Securing Passwords, Limiting root Access, Setting Login, Process, SUID/SGID Files, Configuring SSH, Using GPG, Generating, Importing and Revoking Keys, Encrypting and Decrypting Data, Signing Messages and Verifying Signatures.

CentOS training course description This three day hands on course provides a comprehensive coverage of core Linux administration tasks on CentOS Linux. What will you learn Administer & configure Linux systems. Maintain Linux by handling disk space and taking regular backups. Manage software packages. Perform basic troubleshooting. Maintain a secure Linux system. Describe the organisation and implementation of the filesystem. CentOS training course details Who will benefit: System administrators. Network administrators. Prerequisites: Linux fundamentals Duration 3 days CentOS training course contents Managing software Package Concepts, RPM, rpm Commands, Yum, Dependencies and Conflicts, Startup Script Problems, Shared Libraries, Library Management, Managing Processes, the Kernel: The First Process, Process Lists, Foreground & Background Processes, Process Priorities, Killing Processes. Configuring hardware Configuring Firmware and Hardware, IRQs, I/O Addresses, DMA Addresses, Boot Disks, Coldplug and Hotplug Devices, Configuring Expansion Cards and PCI Cards, Kernel Modules, USB Devices, Linux USB Drivers, Configuring Hard Disks, Partitioning Systems, LVM, Common Layouts, Creating Partitions and Filesystems, Maintaining Filesystem Health, Tuning, Journals, Checking Filesystems, Monitoring Disk Use, Mounting and Unmounting Filesystems. Managing files File Management Commands, File Naming and Wildcards, File Archiving, Links, Directory Commands, File Ownership and Group, File access control, Permissions, chmod, Defaults, File Attributes, Disk Quotas, Enabling and setting Quotas, Locating Files, The FHS. Booting Linux and editing files Installing Boot Loaders, GRUB Legacy, GRUB 2, Alternative Boot Loaders, the Boot Process, Boot Messages, Runlevels and the Initialization Process, Runlevel Functions, Runlevel Services, Alternative Boot Systems , Upstart, system. Administering the system Managing Users and Groups, Tuning User and System Environments, Using System Log Files, Understanding syslogd , Setting Logging Options, Manually Logging Data, Rotating Log Files, Reviewing Log File Contents, Maintaining the System Time, Linux Time Concepts, Manually Setting the Time, Using NTP, Running Jobs in the Future, Understanding the Role of cron, Creating System cron Jobs, Creating User cron Jobs, Using anacron, Using at. Configuring basic networking TCP/IP, Network Hardware, Network Addresses, Hostnames, Network Ports, Configuring Linux for a Local Network, Configuring with DHCP, Static IP Address, Configuring Routing, Using GUI Configuration Tools, ifup and ifdown, Diagnosing Network Connections, Testing Connectivity, Tracing a Route, Checking Network Status , Examining Network Traffic, Additional Tools. Securing your systems Administering Network Security, Super Server Restrictions, Disabling Unused Servers, Administering Local Security, Securing Passwords, Limiting root Access, Setting Login, Process, SUID/SGID Files, Configuring SSH, Using GPG, Generating, Importing and Revoking Keys, Encrypting and Decrypting Data, Signing Messages and Verifying Signatures.

Scrum Product Owner Workshop: In-House Training The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear Vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the Vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's needs The overall course goal is to support you in becoming an effective Product Owner. What you will Learn You'll learn how to: Differentiate between poor, good, and great Product Owner attributes, and their impact on the team, product, stakeholders, and the organization Engage your stakeholders by knowing your customers and market Develop an effective and value-driven Product Backlog Evaluate the Product Owner's role in Scrum's 5 events and team engagement Foundation Concepts Agile foundation Product owner role Product Ownership Product ownership Project vision Understanding your customers and market Personas Stakeholder management and engagement The Product Backlog Epics and user stories Preparing user stories for a sprint The product backlog Visualizing the product backlog Product backlog prioritization Technical debt Sprint Planning and Delivery Sprint planning The sprint Sprint Reviews, Retrospectives, and Closing Sprint reviews Key agile patterns Retrospectives Closing the project

Supporting Microsoft IIS training course description This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. What will you learn Install IIS. Configure IIS. Secure websites. Maintain IIS. Supporting Microsoft IIS training course details Who will benefit: Technical staff working with Microsoft IIS. Prerequisites: TCP/IP foundation for engineerss Supporting Windows ( XP or 2000 or 2003) Duration 5 days Supporting Microsoft IIS course contents Overview and Installing IIS Web Server infrastructure, installing IIS. Hands on Default install of IIS, verify and test.. Configuring the default website Default website, IIS Manager, default IIS file structure, configuring DNS records for a website, creating virtual directories and Applications. Hands on Configuring the Default website for public access. Creating Virtual Directories and Applications. Application Pools Application Pool Architecture, Application Pool recycling. Hands on Creating and managing Application Pools. Creating additional websites Multiple websites on a single server, website bindings. Hands on Creating new websites. Website and Web application support Configuring Common features, adding support for web applications. Hands on Adding support for web applications. Securing Websites and applications Access control, sites, applications, authentication and permissions. URL authorization rules. Hands on Configuring Authentication and permissions. Securing Data Transmissions with SSL Certificates and SSL, creating certificates for a web server, adding a certificate to a website. Hands on Certificates and HTTPS. Using the Central Certificate Store The Central Certificate Store. Hands on Install and configure the Central Certificate Store. Configuring Remote Administration Installing and Configuring the Management Service. Connecting to remote web servers and websites. Delegating Management Access. Hands on Remote administration. Implementing FTP Implementing FTP, configuring an FTP site. Hands on Install and configure a secured FTP site. Monitoring IIS IMonitoring IIS logs with Log Parser. Hands on Analyze a set of IIS log files for possible issues using Log Parser. Analyze performance data for performance related problems using PerfMon. Backing up and Restoring IIS The IIS environment. Hands on Performing a backup and restore of a website. Building Load-Balanced Web Farms Load-balancing mechanisms, building a Load-Balanced Web Farm using ARR, sharing content to a Web Farm using a network share, Sharing content to a Web Farm using DFS-R, Sharing IIS Configurations in a Web Farm. Hands on Installing and configuring ARR, sharing content to a Web Farm using network share and DFS-R, sharing IIS Configurations in a Web Farm.

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SAFe® Advanced Scrum Master: In-House Training Prepare to step into a SAFe® leadership role and learn how to facilitate Agile team, program, and enterprise success by becoming a SAFe® 5 Advanced Scrum Master (SASM). This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise. What you will Learn To perform the role of a SAFe® Advanced Scrum Master, you should be able to: Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment Build a high-performing team and foster relentless improvement at scale Address Agile and Scrum anti-patterns Support the adoption of engineering practices, DevOps, and Agile architecture Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work Facilitate program planning, execution, and delivery of end-to-end systems value Support learning through participation in communities of practice and innovation cycles Exploring the Scrum Master role in the SAFe® enterprise Applying SAFe® Principles: A Scrum Master's perspective Exploring Agile and Scrum anti-patterns Facilitating program execution Improving flow with Kanban and XP Building high-performing teams Improving program performance with Inspect and Adapt

SDH training course description Our SDH training course is designed for those with a basic knowledge of the principles of telecommunication digital transmission techniques. An overview of the existing transmission hierarchies and their limitations is provided with an introduction to the Synchronous Digital Hierarchy (SDH). The advantages of SDH are explained fully. What will you learn Identify the major limitations of the PDH network. Outline the advantages of using the SDH. Illustrate the various SDH equipment and network topologies. Describe the principles of the SDH multiplexing structure. SDH training course details Who will benefit: Anyone working with SDH. Prerequisites: It should be noted that this course will assume some basic telecommunication transmission knowledge from the delegates attending. This may be accomplished by attending the Introduction to Telecommunications course. Duration 2 days SDH training course contents Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH SDH Multiplexing Techniques The multiplexing principles of SDH, mapping and aligning a 2Mbit/s tributary into a TU-12, aligning the VC-12 in a TU-12, multiplexing TU-12's into a TUG-2, multiplexing TUG-2's into a TUG-3, multiplexing TUG-3's into a VC-4, the VC-4 path overhead, the STM-1 frame, the AU-4 pointer, the STM-1 section overheads, multiplexer section protection, transmission at rates higher than STM-1, concatenation line transmission functions in SDH SONET Multiplexing Techniques Mapping a DS1 tributary into a virtual tributary, aligning the VT-SPE into a VT frame, mapping the VTGs into a STS-1 SPE, the STS-1 synchronous payload envelope, the STS-1 frame SONET network sections and lines transmissions at higher rates than STS-1 SDH Functions and Facilities SDH network topologies, structure of SDH equipment, synchronisation of SDH networks, protection switching in SDH networks, SDH alarm structure, SDH performance monitoring, testing of SDH, equipment and systems, network management and SDH, asynchronous transfer mode (ATM), future services and technologies OSI Telecommunications Network Management Definition of network management, managing telecom equipment, the managed object library, the management information base, the telecommunications management network (TMN), the Q3 protocol.

CCNA training course description The Implementing and Administering Cisco Solutions (CCNA) course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. It also gives a foundation in network programmability, and software-defined networking What will you learn Install, configure, and operate a small to medium sized network Gain a foundation in the essentials of networking, security, and automation Prepare for the 200-301 CCNA exam, which earns CCNA certification CCNA training course details Who will benefit: Network support help desk technicians involved in the basic installation, operation, and verification of Cisco networks. Anyone seeking CCNA certification. Prerequisites: Introduction to Data communications & networking Duration 5 days CCNA training course content After taking this course, you should be able to: Identify the components of a computer network and describe their basic characteristics. Understand the model of host-to-host communication. Describe the Cisco IOS software. Describe LANs and the role of switches within LANs. Describe Ethernet and describe the operation of switches. Install a switch and perform the initial configuration. Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting. Describe the TCP/IP Transport and Application layers Explore functions of routing. Implement basic configuration on a Cisco router. Explain host-to-host comms across switches and routers. Identify and resolve common switched network issues and common problems associated with IPv4 addressing. Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity. Describe static routing. Describe, implement, and verify VLANs and trunks. Describe inter VLAN routing. Explain the basics of dynamic routing protocols and describe components and terms of OSPF. Explain how STP and RSTP work. Configure link aggregation using EtherChannel. Describe the purpose of Layer 3 redundancy protocols. Describe basic WAN and VPN concepts. Describe the operation of access control lists (ACLs) and their applications in the network. Configure Internet access using DHCP clients and explain and configure NAT on Cisco routers. Describe basic QoS concepts. Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs). Describe network and device architectures, introduce virtualization, network programmability and SDN and describe smart network management solutions such as Cisco DNA Center™, SD-Access, and SD-WAN. Configure basic IOS system monitoring tools. Describe the management of Cisco devices. Describe the current security threat landscape. Describe threat defence technologies. Implement a basic security configuration of the device management plane. Implement basic steps to harden network devices. Detailed course outline Exploring the Functions of Networking. The Host-to-Host Communications Model. Operating Cisco IOS Software. Introducing LANs. Exploring the TCP/IP Link Layer. Starting a Switch. The TCP/IP IP layer, IPv4 Addressing, and Subnets. The TCP/IP Transport Layer and Application Layer. Exploring the Functions of Routing. Configuring a Cisco Router. Exploring the Packet Delivery Process. Troubleshooting a Simple Network. Introducing Basic IPv6. Configuring Static Routing. Implementing VLANs and Trunks. Routing Between VLANs. Introducing OSPF. Redundant Switched Topologies with EtherChannel. Explaining Basics of ACL. Enabling Internet Connectivity. Explaining the Evolution of Intelligent Networks. Introducing System Monitoring. Managing Cisco Devices. Securing Administrative Access. Implementing Device Hardening. Self-Study: Building Redundant Switched Topologies. Exploring Layer 3 Redundancy. Introducing WAN Technologies. Introducing QoS. Explaining Wireless Fundamentals. Introducing Architectures and Virtualization. Examining the Security Threat Landscape. Threat Defense Technologies.

About this training course This 5 full-day course provides a comprehensive understanding of all the commissioning and start-up activities of all electrical equipment including transformers, switchgear, induction and synchronous motors, generators and auxiliaries. All commissioning activities are covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, documentation, testing and commissioning schedules, test reports, safety, certification, and plant completion report. The course provides also a thorough understanding of all the commissioning requirements for transformers, switchgear, induction and synchronous motors and, generator and auxiliaries including its switchgear equipment, switchgear, and transformers. All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures for every type of transformers, switchgear, induction and synchronous motors, and generators and auxiliary systems, instrumentation, trial run of the equipment, safety and precautions, commissioning of electrical systems, Safety Rules Clearance Certificates, procedure for the control and handling of defects, Commissioning Reports. This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any electrical equipment because it provides detailed pre-commissioning checks and tests and detailed tests and commissioning procedures for every electrical equipment. In addition, the course provides in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each electrical equipment, safety and precautions, Safety Rules Clearance Certificates, Procedures for handling defects, and Commissioning Reports. Training Objectives Pre-Commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and Instructions for all Electrical Equipment: Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for all electrical equipment Commissioning Procedures, Documents, and Certification of Electrical Equipment: Discover the benefits of the Commissioning Management System of electrical equipment including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, documentation, testing and commissioning schedules, test reports, safety, equipment certification, and commissioning completion report Commissioning Procedures for Transformers: Learn about the commissioning procedures for transformers including functional checks, pre-commissioning tests, commissioning tests, and records. Commissioning Procedures for Switchgear Assemblies: Gain a thorough understanding of all the commissioning procedures for switchgear assemblies including substation commissioning, electrical testing, code requirements, safety rules, grounding and shorting, high power testing, NETA acceptance testing procedures, test values analysis, and commissioning forms Commissioning Procedures for Generator and Auxiliaries: Discover all the commissioning procedures for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and payment of generator Commissioning Procedures and Instructions for Generator Electrical Equipment: Learn about all the commissioning procedures and instructions for generator electrical equipment including switchyard equipment, switchgear, transformers, and motors Code Requirements for Commissioning Electrical Equipment and Systems: Learn about the code requirements for commissioning transformers, switchgear, inductions and synchronous motors, and generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) ELECTRICAL EQUIPMENT COMMISSIONING MANUAL (includes practical information about all pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for all electrical equipment - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.