If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Understand the management of commonly presenting medical conditions and the significance of recording accurate diagnostic investigations.
Scrum Product Owner Exam Prep: In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need The Professional Scrum Product Owner™ I (PSPO I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSPO I credential holders demonstrate an intermediate understanding of the Scrum framework, and how to apply it to maximize the value delivered with a product. They will exhibit a dedication to continued professional development, and a high level of commitment to their field of practice. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Product Owner Workshop, which is aligned with The Scrum Guide™. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. See additional exam details on the next page. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps
ISTQB® FOUNDATION TRAINING COURSE (2 persons minimum) The aim of this course is to provide you with the knowledge and skills to pass an exam certifying you as an ISTQB® Certified Tester - Foundation Level. Most organisations require this certification as a minimum skill requirement for software testers. In this course you will learn a standardized approach to software testing that will be immediately applicable to your projects. In order to get the certification you will be required to pass a 60-minute exam. Our trainers will fully prepare you by employing scenarios that mirror the exam questions, and by focusing course delivery with a balance of theory and practice. Target group: Functional Tester, Agile Tester, User Acceptance Tester, Test Automation Specialist, Performance Testing Specialist, Testing Team Lead, Test Manager, Business analyst Prerequisites: There are no specific prerequisites for this course. This course is suitable for anyone involved in software testing. Duration: 3 days. Training objectives: Learn aspects of test planning, estimation, monitoring and control. Understand and use international standards and terminology. Understand and implement effective testing techniques. Be well prepared for the exam. Identify the missing testing skills for the career development purposes. This course covers the following areas: Fundamentals of software testing Testing throughout the life cycle (software development models, test levels, test types) Test design techniques (e.g. specification-based or black-box techniques, structure-based or white-box techniques) Static testing (static testing techniques, review process, tool-assisted static analysis) Test management (test organisation, test planning and estimation, test progress monitoring and control, risks) Tools to support testing (types, benefits and risks) Language: English
Overview Digital technologies dramatically reshape your business. Almost all business, companies are trying to pursue significant changes to gain the beneficial effects of this new technological development and some are working hard to attain the benefit of this trend to survive. This has opened new economic opportunities which are progressively opening for organisations that need to reshape. The course will help to gain the knowledge to boost skills and to comprehend the procedures that are obligatory to communicate with clients in new ways and govern the rebellion of the media landscape. It will deliver the delegate's practises and procedures that will explain to them to cope with digital transformation, from organisational change to integrating new competencies. Participants will also learn the methods of developing a marketing strategy and managing a digital marketing Project.
An opportunity to develop essential knowledge and skills that are necessary for the safe care and management of a patient requiring an Intra-Aortic Balloon Pump (IABP)
About this Training Course The 3-day hands-on petroleum economics training course provides a comprehensive overview of the practices of exploration and development petroleum economics and its application in valuing oil and gas assets to aid corporate decisions. Participants will gain a thorough understanding of the principles of economic analysis as well as practical instruction in analytical techniques used in the industry. The participants will learn how to construct economic models, to include basic fiscal terms, production and cost profiles and project timing. The resulting model will provide insights of how the various inputs affect value. Example exercises will be used throughout the course. Training Objectives Upon completion of this course, participants will be able to: Understand and construct petroleum industry cash flow projections Calculate, understand and know how to apply economic indicators Learn and apply risk analysis to exploration and production investments Evaluate and model fiscal/PSC terms of countries worldwide Target Audience The following oil & gas company personnel will benefit from the knowledge shared in this course: Geologists Explorationists Reservoir Engineers Project Accountants Contract Negotiators Financial Analysts New Venture Planners Economists Course Level Basic or Foundation Intermediate Trainer Your expert trainer has over 40 years' experience as a petroleum economist in the upstream oil and gas industry. He has presented over 230 oil and gas industry short courses worldwide on petroleum economics, risk, production sharing contracts (PSC) and fiscal analysis. In over 120 international oil industry consulting assignments, he has advised companies and governments in the Asia Pacific region on petroleum PSC and fiscal terms. He has prepared many independent valuations of petroleum properties and companies for acquisition and sale, as well as economics research reports on the oil and gas industry and including commercial support for oil field operations and investments worldwide. He has been involved in projects on petroleum royalties, design of petroleum fiscal terms, divestment of petroleum assets, and economic evaluation of assets and discoveries since the early 1990s to date. He has been working on training, consultancy, research and also advisory works in many countries including USA, UK, Denmark, Switzerland, Australia, New Zealand, Indonesia, India, Iran, Malaysia, Thailand, Vietnam, Brunei, Egypt, Libya, and South Africa. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Aimed at health care assistants working in General Practice who want to develop themselves and the wider team in the care and management of the patient with diabetes.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Advanced Adobe InDesign Training Program Learn InDesign with a course at Real Animation Works. Choose from Weekend, Weekday or Evening Courses and learn from expert tutors. Benefit from professional InDesign training conducted by Adobe Certified Instructors with extensive graphic design expertise. Check our Website Duration: 10 hours. Approach: 1-on-1 and personalized attention. Schedule: 1-on-1 sessions, available Monday to Saturday from 9 am to 7 pm. Course Title: Comprehensive Adobe InDesign Training Duration: 10 Hours Session 1: Introduction to Adobe InDesign (1 hour) Overview of InDesign interface and tools Document setup: page size, margins, and columns Basic text formatting and paragraph styles Introduction to working with images and graphics Session 2: Advanced Text Formatting and Styles (1 hour) In-depth exploration of character and paragraph styles Advanced text composition techniques Managing text flow with threaded frames Incorporating special characters for typographic control Session 3: Mastering Images and Graphics (1 hour) Advanced image manipulation: resizing, cropping, and effects Text wrap options and integrating text with images Creating image frames and working with transparency Interactive elements: buttons and hyperlinks Session 4: Layout Design Techniques (1.5 hours) Grids and guides: precise alignment and spacing Working with layers for efficient design management Advanced object arrangement and distribution Utilizing master pages for consistent layout elements Session 5: Advanced Document Features (1.5 hours) Tables and data merge: organizing and automating data Interactive PDFs: forms, multimedia, and navigation Advanced print preparation: color management and preflighting Exporting for various digital and print outputs Session 6: Advanced Special Effects (1 hour) Creating drop shadows, gradients, and blending modes Working with typography on a path Advanced text and image effects Integrating Adobe Illustrator and Photoshop files Session 7: Project-Based Learning (1 hour) Participants work on a comprehensive project applying learned skills Instructor-guided project review and feedback Session 8: Tips, Tricks, and Time-Saving Techniques (1 hour) Productivity hacks and shortcuts Troubleshooting common issues and errors Best practices for efficient workflow and collaboration Session 9: Portfolio Building and Career Guidance (0.5 hour) Creating a professional portfolio showcasing InDesign projects Career advice and industry insights from the instructor Session 10: Q&A, Certification, and Course Completion (0.5 hour) Addressing participant questions and concerns Certificate of Completion distribution and course review Celebrating the completion of the Adobe InDesign training journey Upon completion of the Comprehensive Adobe InDesign Training course, participants will: Master Core Skills: Develop proficiency in essential InDesign tools, functions, and techniques for effective layout design. Advanced Text and Typography: Understand advanced text formatting, paragraph styles, and typographic controls for professional typography. Image Manipulation Expertise: Acquire skills in advanced image manipulation, text wrapping, transparency, and integration of multimedia elements. Advanced Layout Design: Learn precise layout techniques using grids, guides, layers, and master pages for consistency and visual appeal. Interactive Document Creation: Create interactive PDFs, forms, multimedia-rich content, and navigation elements for digital publications. Data Management and Automation: Master tables, data merge, and automation features for organized data presentation and streamlined workflow. Print and Export Proficiency: Understand color management, preflighting, and export settings for high-quality print and digital output. Special Effects and Integration: Apply advanced effects, gradients, blending modes, and integrate InDesign with Illustrator and Photoshop files seamlessly. Project-Based Expertise: Develop a comprehensive portfolio-worthy project, showcasing a range of InDesign skills and creativity. Efficient Workflow and Troubleshooting: Implement time-saving techniques, shortcuts, and troubleshoot common design challenges effectively. Career Readiness: Gain valuable insights into industry practices, portfolio building, and career guidance for pursuing opportunities in graphic design and desktop publishing. Versatile Learning Choices: Opt for either in-person sessions at our London center or engage in interactive online learning. Both options offer hands-on experience, detailed demonstrations, and ample chances for inquiries. Compatibility and Assistance: InDesign operates smoothly on Windows and Mac systems. Participants receive a comprehensive InDesign training manual for reference and an electronic certificate upon course completion. Additionally, enjoy lifelong email assistance from your InDesign instructor. Entry Requirements: No prior InDesign expertise is necessary. The training concentrates on InDesign 2023, relevant to recent software updates. Guarantees: We ensure exceptional value for your investment, guaranteeing your acquisition of essential skills and concepts during the training. Course Highlights: Master advanced typography techniques, including paragraph styles, character styles, and nested styles. Explore multi-page layout design, long document management, and advanced table formatting. Acquire skills to create and manipulate complex shapes, vector graphics, and custom illustrations. Learn efficient workflows for data merging, interactive documents, and digital/print output. Collaborate seamlessly with other Adobe Creative Cloud applications. Upon completion, receive a Certificate of Completion and access recorded lessons for self-paced learning. Expert Instruction: Learn from certified tutors and industry experts, gaining valuable insights, tips, and best practices for professional-level designs. Flexible Learning Options: Choose between in-person or live online sessions based on your schedule. Sessions are available Monday to Sunday, from 9 am to 8 pm, accommodating your convenience. Lifetime Support: Benefit from lifetime email support for continuous assistance. Our dedicated team is available to address your queries and challenges. Explore Adobe InDesign - Free Trial: https://www.adobe.com/uk/products/indesign/free-trial-download.html