1423 Management courses in Bushey

This ESS course is suitable for operatives who during the daily activities have to use power tools. By the end of the course delegates will have an understanding of the correct operational procedures of power tools. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

The aim of the CCNSG Safety Passport is to ensure a basic knowledge of health and safety for all site personnel to enable them, after appropriate site induction, to work on site more safely with lower risk to themselves and others. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346 or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

City & Guilds Level 2 Award in Working in High Risk Confined Spaces - 6160-03 - This course is designed to provide delegates that need to enter medium and high risk confined spaces with an in-depth understanding of legislation, regulations and safe systems of work. This course includes recognising all risk levels of confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-03-city-and-guilds-level-2-award-in-working-in-high-risk-confined-spaces/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

City and Guilds level 2 Award in Entrant and Entry Controller for Confined Spaces (Medium Risk) - 6160-09 - This course is designed to provide delegates that need to enter confined spaces and hazardous areas with an in-depth understanding of the Legal requirements and the associated legislation, hazard identification and suitable control measures. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-09-city-and-guilds-level-2-award-in-entrant-and-entry-controller-for-confined-spaces-(medium-ri/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

CS1 - (Medium Risk) Confined Space Entry And Entry Control - This course is designed to provide delegates that need to enter confined spaces with an in-depth understanding of the requirements of the law, associated regulations and safe systems of work. This course covers access, egress and safe working practices in confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/cs1-confined-space-entry-with-escape-sets/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

This course is suitable for operatives required to Work at Height, and will give operatives a sound foundation on the requirements of the Work at Height Regulations 2005 and other relevant regulations. Also highlights the principles of how fall protection systems / equipment should be selected and used. This course will provide delegates with the knowledge and practical experience to enable them to work safely at height using a variety of basic systems and techniques. Book via our website @ ESS | Working at Height Module 2 - Safe Work at Height (General Operative) | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

This course is suitable for operatives required to Work at Height, providing a sound foundation on the requirements of the Work at Height Regulations 2005 in conjunction with a basic understanding of the types of fall protection systems and equipment available, its use, its limitations and unsafe practices. Suitable for individuals working around but not directly Working at Height. It allows the delegate to identify a working at height area and understand the procedures and regulations that control it. Book via our website @ ESS | Working at Height Module 1 - Safe Work at Height Awareness | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

HACCP Trainer and HACCP Training Courses

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?