1632 Management courses in Banstead

Network+ training course description This network+ course covers the TCP/IP side of the exam. For delegates to pass the exam it is important that they meet the prerequisites, self study is also required. An intensive hands on IP foundation. The course focuses on all parts of TCP/IP including layers 4 to 7 on end stations as well as layer 3 on routers. The TCP/IP protocols are also studied to enable delegates to be able to troubleshoot TCP/IP using Wireshark. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Use ping, traceroute and other tools to diagnose faults on a network. Configure IP on PCs and routers. Plan IP addresses and subnets. Analyse IP and TCP packets using an analyser. Troubleshoot TCP/IP. Network+ training course details Who will benefit: Those wishing to pass the Network+ exam. Prerequisites: Introduction to data communications & networking Duration 5 days Network+ training course contents What is TCP/IP? TCP and IP are protocols, 7 layer model, network layers, hardware/software layers, internetworking, protocols, What is IP? What is TCP? The internet, The IAB, RFCs. Ping and Wireshark Host configuration, IP addresses, subnet masks, default gateways, ping. Hands on Base configuration. Testing with ping. Analysing packets with Wireshark. Switches and Wireshark Switches versus hubs, layer 2 forwarding table, flooding, broadcasts. Hands on Building a switched based network. Configuring network devices Configuration options, console port, putty, telnet. Hands on Configuring switches, telnet. IP IP packet format, protocol field, TTL, DiffServ, fragments, ICMP. Hands on IP packet analysis. IP addressing 32 bits, dotted decimal, rules, networks, role of subnet masks, simple subnetting, prefix notation. Broadcasts, special use addresses. Hands on Planning and implementing addressing. IP and the lower layers ARP, media not supporting ARP. Hands on ARP. Routing What are routers? What routers do, default gateways, routing and addressing, routing tables, ways to update routing tables. Hands on Building a routed network, traceroute. Routing protocols IGPs and EGPs, RIP, RIPv2, Why not to use RIP, OSPF, OSPF metrics, convergence, distance vector protocols, link state protocols. Hands on OSPF, analysing routing tables, loopbacks. Network simulators Network simulators, EVE-NG, GNS3, CML. Hands on Using EVE-NG. Subnetting Subnetting to the bit level, ranges, how prefixes are used. Hands on Subnetting. VLANS and IP addressing What are VLANs, tagging, 802.1Q, Inter VLAN routing. Hands on Inter VLAN routing. TCP and UDP Layer 4, port numbers, client ports, broadcasts multicasts and layer 4, UDP header, TCP header, connections, ACK, sliding windows, options, connection states. Sockets. Hands on Analysing TCP packets. IPv4 address configuration Private addresses, NAT, NAPT, dynamic addressing, DHCP, link local addresses. Hands on DHCP, NAT. IPv6 What is IPv6, 128 bit addresses, address formats, IPv6 address allocation, header format, migration, dual stack, tunnelling, NAT64, DNS64. Hands on IPv6 setup troubleshooting. IPv6 address configuration Static addressing, EUI-64 addresses, IPv6 address order, SLAAC, DHCPv6. Hands on SLAAC. Applications Clients, servers, HTTP, Email, resource sharing, VoIP, video, terminal emulation, remote desktop. Network management and SNMP. Hands on Servers, TFTP, VoIP packet analysis. DNS Names and addresses, hosts file, how DNS works. FQDNs, DNS client configuration. Hands on Troubleshooting DNS. Security Firewalls, firewall architectures, DMZ, how firewalls work, proxy servers, filtering, ACLs, IDS, VPNs, authentication, encryption, tunnels, secure protocols. Hands on Firewalls, SSH Troubleshooting Methods, tools. Using the 7 layer model. Troubleshooting toolkits. Hands on Fixing the network.

Definitive Puppet training course description Puppet is a framework and toolset for configuration management. This course covers Puppet to enable delegates to manage configurations. Hands on sessions follow all the major sections. What will you learn Deploy Puppet. Manage configurations with Puppet. Build hosts with Puppet. Produce reports with Puppet. Definitive Puppet training course details Who will benefit: Anyone working with Puppet. Prerequisites: Linux fundamentals. Duration 2 days Definitive Puppet training course contents Getting started with Puppet What is Puppet, Selecting the right version of Puppet, Installing Puppet, Configuring Puppet. Developing and deploying Puppet The puppet apply command and modes of operation, Foreground Puppet master, Developing Puppet with Vagrant, Environments, Making changes to the development environment, Testing the new environments with the Puppet agent, Environment branching and merging, Dynamic Puppet environments with Git branches, Summary, Resources. Scaling Puppet Identifying the challenges, Running the Puppet master with Apache and Passenger, Testing the Puppet master in Apache, Load balancing multiple Puppet masters, Scaling further, Load balancing alternatives. Measuring performance, Splay time, Summary, Going further, Resources. Externalizing Puppet configuration External node classification, Storing node configuration in LDAP, Summary, Resources. Exporting and storing configuration Virtual resources, Getting started with exported and stored configurations, Using exported resources, Expiring state resources, Summary, Resources. Puppet consoles The foreman, Puppet enterprise console, Puppetboard, Summary, Resources. Tools and integration Puppet forge and the module tool, Searching and installing a module from the forge, Generating a module, Managing module dependencies, Testing the modules, Developing Puppet modules with Geppetto, Summary, Resources. Reporting with Puppet Getting started, Configuring reporting, Report processors, Custom reporting, Other Puppet reporters, Summary, Resources. Extending Facter and Puppet Writing and distributing custom facts, Developing custom types, providers and functions, Summary, Resources, Complex data structures, Additional backends, Hiera functions in depth, Module data bindings, Hiera examples. Jiera-2, Summary, Resources. Mcollective Installing and configuring Mcollective, testing, Mcollective plugins, accessing hosts with Metadata. Hiera Lists, initial Hiera configuration, Hiera command line utility, complex data structures, additional backends, Hiera functions in depth, module data bindings. Hiera-2.

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Gain comprehensive understanding of caring for individuals with psychosis and schizophrenia. Enhance knowledge and skills to provide effective care and support. Designed for caregivers, family members, support workers, and healthcare professionals.

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

Gain comprehensive knowledge and practical skills to provide safe and effective care for tracheostomy patients with our "Understanding Tracheostomy Care" course. Learn the management and maintenance of surgical openings in the trachea to facilitate breathing.

Signalling training course description An intensive course that defines and explores the signalling methods that are to be found in today's telecommunications services. What will you learn Describe the Functionality and Features of Signalling. Describe the Functionality of Analogue & Digital Subscriber Signalling. Describe the various types of signalling used on different network types. Describe the Functionality of Private Network Signalling. Describe the Functionality of Public Network Signalling. Signalling training course details Who will benefit: Personnel involved with systems design, implementation and support. Prerequisites: Telecommunications Introduction Duration 2 days Signalling training course contents Introduction What is Signalling?, Standards, ITU-T Recommendations, Signalling Categories - Supervisory Addressing, E.164, Call Information, Network Management, Network Components, Inband/Outband Switch Signalling, Analogue Vs Digital Signalling. Analogue Subscriber Signalling Analogue Local Loops/Switches/Trunks, Digital Switches/Local Loops, Telephone Handset, Accessing the Local Exchange, Pulse/Tone Dialling. Digital Subscriber Signalling Integrated Digital Access, DASS2 & DPNSS, DASS2 - Call, IMUX, Euro ISDN, Q.931 Call Control, Message Identification, Message Types, Call Establishment Messages, Call Clearing. Network Types Service Types, Circuit Switched, Packet Switched, Signalling Terminology, In-Channel Signalling, G.704, Performance and Quality, Digital Signalling, CAS, CAS Applications, Foreign Exchange, CCS, Break-In/Out Private Network Signalling Types Networking PABXs, Inter PABX Analogue Signalling Methods, E & M, Tone-On-Idle, Inter PABX Digital Signalling Methods, DPNSS, DPNSS Deployment, PABX Support for DPNSS, DPNSS Call, Q.Sig, Q.Sig support/functionality/protocol, Message Overview, Call Establishment. Public Network Signalling SS7, SS7 Operations, SS7 Topology, SSP, STP, SCP, Database Types - CMSDB NP LIDB HLR VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, SS7 addressing, Point Codes, Sub-System, Global Title Addressing and Translation, ANSI PCs, ITU-T PCs, SS7 Protocol Stack, MTP Level 1, MTP Level 2, Flow Control, FISU, LSSU, MSU, MSU SIF, MTP Level 3, SCCP, TCAP, TUP, Facility Format, Main Facilities, Flow Control Negotiation, Closed User Groups, Reverse Charging, Fast Select Facility, Throughput Class Negotiation, Call Barring, On-Line Facility Registration. BTUP, ISDN ISUP, Supplementary Services, ISUP Call - IAM, Progress/Answer/Suspend/ Resume/Release Messages, Intelligent Network (IN) Introduction, IN Evolution, IN Conceptual Model, IN Target Services & Service Features, Service Independent Building Blocks

Get clear on who does what in EV infrastructure. Join this hands-on workshop to map key roles, when to engage, and how to make your project work.