26524 Management courses delivered Online

Dealing with Difficult People: Dealing with Difficult People Do you eagerly wait to enhance your skills in dealing with difficult people? If so, our Dealing with Difficult People course is designed for you to deal with difficult people at work. Our Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People course. Take the Dealing With Difficult People at Work course right now to advance your skills. Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People The Dealing with Difficult People course is your go-to resource for mastering the art of handling challenging individuals. With carefully designed modules, this Dealing with Difficult People course dives deep into understanding difficult behaviors and how to effectively communicate and problem-solve in tough situations. Learn proven techniques to manage interactions with difficult bosses and colleagues through the Dealing with Difficult People course. By the end of this Dealing with Difficult People training, you'll have the confidence and strategies needed to turn seemingly impossible situations into manageable and even positive outcomes. Who is this course for? Dealing with Difficult People: Dealing with Difficult People This Dealing With Difficult People training is appropriate for anybody active in workplace communication, such as executive assistants, sales representatives, or customer service representatives. Requirements Dealing with Difficult People: Dealing with Difficult People To enrol in this Dealing with Difficult People: Dealing with Difficult People Course, students must fulfil the following requirements. To join in our Dealing with Difficult People: Dealing with Difficult People Course, you must have a strong command of the English language. To successfully complete our Dealing with Difficult People: Dealing with Difficult People Course, you must be vivacious and self driven. To complete our Dealing with Difficult People Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Dealing with Difficult People: Dealing with Difficult People The Dealing With Difficult People at Work course is intended to help you obtain the skills, knowledge, and career of your dreams!

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Level 3 Diploma in Email Marketing at QLS Are you ready to embark on a dynamic career path with endless opportunities? The demand for skilled Email Marketers is skyrocketing, and QLS is here to equip you with the essential knowledge and expertise through our comprehensive Level 3 Diploma in Email Marketing. With a curriculum comprising 11 carefully crafted modules, this course is your key to success in the fast-paced realm of email marketing. This Email Marketing at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! This Certificate in Email Marketing at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Email Marketing at QLS Level 3 Course? Email Marketing FREE certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS Get instant access to this Email Marketing Training course. Learn Email Marketing from anywhere in the world Email Marketing Training is affordable and simple to understand Email Marketing Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Email Marketing Training course materials Email Marketing Training comes with 24/7 tutor support Free assessments available with Email Marketing Training Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Email Marketing Training Level 3 Diploma in Email Marketing at QLS *** Course Curriculum of Email Marketing*** Here is the curriculum breakdown of the Email Marketing at QLS Level 3 course: Module 01: Introduction Module 02: Entrepreneur Mindset Masterclass How to Start and Grow an Email List Module 03: Creating Email Lists Module 04: Email Automation Module 05: Email Copywriting Module 06: Email Deliverability Module 07: The Concepts of Email Marketing Module 08: Using Capture Pages and Funnels for Leads Module 09: Conclusion Assessment Process of Level 3 Diploma in Email Marketing at QLS You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Email Marketing at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 3 Diploma in Email Marketing at QLS This Email Marketing at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Level 3 Diploma in Email Marketing at QLS No prior background or expertise is required to enrol in this Email Marketing. Career path Level 3 Diploma in Email Marketing at QLS The Email Marketing at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Email Marketing at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Email Marketing at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Six Sigma & Lean Process at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Six Sigma & Lean Process at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Six Sigma & Lean Process at QLS Level 3 course. Due to Six Sigma & Lean Process at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Six Sigma & Lean Process at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Six Sigma & Lean Process at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Six Sigma & Lean Process at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Six Sigma & Lean Process at QLS Level 3 course. This Six Sigma & Lean Process at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Six Sigma & Lean Process at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Six Sigma & Lean Process at QLS Level 3 course: Module 1: Understanding Lean Module 2: Liker's Toyota Way Module 3: The TPS House Module 4: The Five Principles of Lean Business Module 5: The First Improvement Concept (Value) Module 6: The Second Improvement Concept (Waste) Module 7: The Third Improvement Concept (Variation) Module 8: The Fourth Improvement Concept (Complexity) Module 9: The Fifth Improvement Concept (Continuous Improvement) Module 10: The Improvement Toolkit Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Six Sigma & Lean Process at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Six Sigma & Lean Process at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Six Sigma & Lean Process at QLS Level 3 No prior background or expertise is required. Career path The Six Sigma & Lean Process at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Six Sigma & Lean Process at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Six Sigma & Lean Process at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Award in Banksman Essentials Training at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Banksman Essentials Training at QLS Level 2 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Banksman Essentials Training at QLS Level 2 course. Due to Banksman Essentials Training at QLS Level 2's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Banksman Essentials Training at QLS Level 2 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Banksman Essentials Training at QLS Level 2 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Banksman Essentials Training at QLS Level 2 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Banksman Essentials Training at QLS Level 2 course. This Banksman Essentials Training at QLS Level 2 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Banksman Essentials Training at QLS Level 2 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Banksman Essentials Training at QLS Level 2 course: Module 01: An Introduction to Banksman Module 02: Traffic Risk Assessment Module 03: Essential Signals for Banksman Module 04: Reversing Vehicles Module 05: Health and Safety Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Award in Banksman Essentials Training at QLS Level 2 exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Banksman Essentials Training at QLS Level 2 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Banksman Essentials Training at QLS Level 2 No prior background or expertise is required. Career path The Banksman Essentials Training at QLS Level 2 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Award in Banksman Essentials Training at QLS Level 2 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Banksman Essentials Training at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Description Register on the Excel Data Analysis today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Excel Data Analysis course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Excel Data Analysis Excel data analysis - 1 00:04:00 Excel data analysis - 2 00:07:00 Excel data analysis - 3 00:03:00 Excel data analysis - 4 00:03:00 Excel data analysis - 5 00:11:00 Excel data analysis - 6 00:16:00 Excel data analysis - 7 00:02:00 Excel data analysis - 8 00:09:00 Excel data analysis - 9 00:16:00 Resource Resource - Excel Data Analysis 00:00:00 Assignment Assignment - Excel Data Analysis 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Employment Law, Recruitement and Workplace Discrimination course today and develop the experience, skills and knowledge you need to enhance your professional development. Employment Law, Recruitement and Workplace Discrimination will help you arm yourself with the qualities you need to work towards your dream job. Study the Employment Law, Recruitement and Workplace Discrimination training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Employment Law, Recruitement and Workplace Discrimination course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Employment Law, Recruitement and Workplace Discrimination course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Employment Law, Recruitement and Workplace Discrimination course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Employment Law, Recruitement and Workplace Discrimination course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Employment Law, Recruitement and Workplace Discrimination course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Employment Law, Recruitement and Workplace Discrimination course. The Employment Law, Recruitement and Workplace Discrimination course is designed by industry experts and is tailored to help you learn new skills with ease.  The Employment Law, Recruitement and Workplace Discrimination is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Employment Law, Recruitement and Workplace Discrimination when it suits you. Access the Employment Law, Recruitement and Workplace Discrimination course modules from any internet-enabled device, including computers, tablets, and smartphones. The Employment Law, Recruitement and Workplace Discrimination course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Employment Law, Recruitement and Workplace Discrimination now and start learning instantly! What You Get Out Of Studying Employment Law, Recruitement and Workplace Discrimination With Janets: Receive a digital Certificate upon successful completion of the Employment Law, Recruitement and Workplace Discrimination course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Employment Law, Recruitement and Workplace Discrimination training course is delivered through Janets' online learning platform. Access the Employment Law, Recruitement and Workplace Discrimination content from any internet-enabled device whenever or wherever you want to. The Employment Law, Recruitement and Workplace Discrimination course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Employment Law, Recruitement and Workplace Discrimination course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Employment Law, Recruitement and Workplace Discrimination course. After successfully passing the Employment Law, Recruitement and Workplace Discrimination course exam, you will be able to apply for a CPD-accredited certificate as proof of your Employment Law, Recruitement and Workplace Discrimination qualification. Certification All students who successfully complete the Employment Law, Recruitement and Workplace Discrimination course can instantly download their digital certificate. You can also purchase a hard copy of the Employment Law, Recruitement and Workplace Discrimination course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Employment Law, Recruitement and Workplace Discrimination is ideal for those who already work in this sector or are an aspiring professional. This Employment Law, Recruitement and Workplace Discrimination course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Employment Law, Recruitement and Workplace Discrimination is open to all students and has no formal entry requirements. To study the Employment Law, Recruitement and Workplace Discrimination course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Employment Law, Recruitement and Workplace Discrimination is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Employment Law, Recruitement and Workplace Discrimination and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Employment Law, Recruitement and Workplace Discrimination Module 01: Basics of Employment Law Basics of Employment Law 00:17:00 Module 2: Legal Recruitment Process Legal Recruitment Process 00:45:00 Module 3: Employment Contracts Employment Contracts 00:21:00 Module 4: Employee Handbook Employee Handbook 00:21:00 Module 5: Disciplinary Procedure Disciplinary Procedure 00:19:00 Module 6: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:33:00 Module 7: Parental Right, Sick Pay & Pension Scheme Parental Rights, Sick Pay, & Pension Scheme 00:44:00 Module 8: Discrimination in Workplace Discrimination in the Workplace 00:50:00 Module 9: Health & Safety at Work Health & Safety at Work 00:16:00 Module 10:Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:37:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring and Data Protection 00:12:00 Mock Exam Mock Exam - Employment Law, Recruitement and Workplace Discrimination 00:20:00 Final Exam Final Exam - Employment Law, Recruitement and Workplace Discrimination 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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Duration 5 Days 30 CPD hours This course is intended for Data center administrators Data center engineers Systems engineers Server administrators Network managers Cisco integrators and partners Data center designers Technical solutions architects Network architects Overview After taking this course, you should be able to: Describe the foundations of data center networking Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools Describe Layer 3 first-hop redundancy Describe Cisco FEX connectivity Describe Ethernet port channels and vPCs Introduce switch virtualization, machine virtualization, and describe network virtualization Compare storage connectivity options in the data center Describe Fibre Channel communication between the initiator server and the target storage Describe Fibre Channel zone types and their uses Describe NPV and NPIV Describe data center Ethernet enhancements that provide a lossless fabric Describe FCoE Describe data center server connectivity Describe Cisco UCS Manager Describe the purpose and advantages of APIs Describe Cisco ACI Describe the basic concepts of cloud computing The Understanding Cisco Data Center Foundations (DCFNDU) v1.1 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco© data center technologies including networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several CCNP and other professional-level data center courses and exams. Describing the Data Center Network Architectures Cisco Data Center Architecture Overview Three-Tier Network: Core, Aggregation, and Access Spine-and-Leaf Network Two-Tier Storage Network Describing the Cisco Nexus Family and Cisco NX-OS Software Cisco Nexus Data Center Product Overview Cisco NX-OS Software Architecture Cisco NX-OS Software CLI Tools Cisco NX-OS Virtual Routing and Forwarding Describing Layer 3 First-Hop Redundancy Default Gateway Redundancy Hot Standby Router Protocol Virtual Router Redundancy Protocol Gateway Load Balancing Protocol Describing Cisco FEX Server Deployment Models Cisco FEX Technology Cisco FEX Traffic Forwarding Cisco Adapter FEX Describing Port Channels and vPCs Ethernet Port Channels Virtual Port Channels Supported vPC Topologies Describing Switch Virtualization Cisco Nexus Switch Basic Components Virtual Routing and Forwarding Cisco Nexus 7000 VDCs VDC Types VDC Resource Allocation VDC Management Describing Machine Virtualization Virtual Machines Hypervisor VM Manager Describing Network Virtualization Overlay Network Protocols VXLAN Overlay VXLAN BGP EVPN Control Plane VXLAN Data Plane Cisco Nexus 1000VE Series Virtual Switch VMware vSphere Virtual Switches Introducing Basic Data Center Storage Concepts Storage Connectivity Options in the Data Center Fibre Channel Storage Networking VSAN Configuration and Verification Describing Fibre Channel Communication Between the Initiator Server and the Target Storage Fibre Channel Layered Model FLOGI Process Fibre Channel Flow Control Describing Fibre Channel Zone Types and Their Uses Fibre Channel Zoning Zoning Configuration Zoning Management Describing Cisco NPV Mode and NPIV Cisco NPV Mode NPIV Mode Describing Data Center Ethernet Enhancements IEEE Data Center Bridging Priority Flow Control Enhanced Transmission Selection DCBX Protocol Congestion Notification Describing FCoE Cisco Unified Fabric FCoE Architecture FCoE Initialization Protocol FCoE Adapters Describing Cisco UCS Components Physical Cisco UCS Components Cisco Fabric Interconnect Product Overview Cisco IOM Product Overview Cisco UCS Mini Cisco IMC Supervisor Cisco Intersight Describing Cisco UCS Manager Cisco UCS Manager Overview Identity and Resource Pools for Hardware Abstraction Service Profiles and Service Profile Templates Cisco UCS Central Overview Cisco HyperFlex Overview Using APIs Common Programmability Protocols and Methods How to Choose Models and Processes Describing Cisco ACI Cisco ACI Overview Multitier Applications in Cisco ACI Cisco ACI Features VXLAN in Cisco ACI Unicast Traffic in Cisco ACI Multicast Traffic in Cisco ACI Cisco ACI Programmability Common Programming Tools and Orchestration Options Describing Cloud Computing Cloud Computing Overview Cloud Deployment Models Cloud Computing Services Lab outline Explore the Cisco NX-OS CLI Explore Topology Discovery Configure HSRP Configure vPCs Configure VRF Explore the VDC Elements Install ESXi and vCenter Configure VSANs Validate FLOGI and FCNS Configure Zoning Configure Unified Ports on a Cisco Nexus Switch and Implement FCoE Explore the Cisco UCS Server Environment Configure a Cisco UCS Service Profile Configure Cisco NX-OS with APIs Explore the Cisco UCS Manager XML API Management Information Tree Explore Cisco ACI

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