Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Overview Gain the skills to supervise staff on food hygiene and safety in the catering industry, with this best-selling training program! The Food Hygiene and Safety Audit in Catering course is designed to provide food handlers who work in the catering industry with the knowledge and practical skills to ensure a solid food hygiene and safety system in the workplace. You will deepen your knowledge of key food safety legislation and procedures, taking your professionalism to the next level in no time. Enrol in this course and train your staff effectively on food hygiene and safety! Why buy this Food Hygiene and Safety Audit in Catering? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Food Hygiene and Safety Audit in Catering you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Food Hygiene and Safety Audit in Catering does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Food Hygiene and Safety Audit in Catering was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Food Hygiene and Safety Audit in Catering is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Lesson 01 Introduction 00:03:00 Delivery: area of focus contamination Lesson 02 Delivery and contamination 00:04:00 Back up storage: area of focus direct cross contamination Lesson 03 Direct cross contamination and fridge layout 00:03:00 Back up storage: Area of focus requirements for bacterial growth Lesson 04 Conditions for bacterial growth 00:05:00 Lesson 05 A recap and tips for fridge safety 00:02:00 Lesson 06 Back up storage task 00:01:00 Preparation: Area of focus indirect cross contamination Lesson 07 Introduction to indirect cross contamination 00:01:00 Lesson 08 Examples of indirect cross contamination 00:02:00 Lesson 09 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Lesson 10 Introducing personal hygiene exercise 00:01:00 Lesson 11 Personal Hygiene standards and the risks of poor hygiene 00:05:00 Lesson 12 Personal hygiene task 00:01:00 Preparation: Area of focus food poisoning Lesson 13 Introduction to Food Poisoning 00:02:00 Lesson 14 Food poisoning symptoms exercise 00:04:00 Lesson 15 Course recap 00:05:00 The affect of temperature on bacteria Lesson 16 Affects of temperature on bacteria 00:05:00 Lesson 17 Focus on temperature 00:04:00 Lesson 18 Introducing the temperature task 00:01:00 Lesson 19 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Lesson 20 Buffet temperatures 00:03:00 Lesson 21 Allergens 00:06:00 Lesson 22 An update in allergen legislation 00:01:00 Lesson 23 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Lesson 24 Examples of pests 00:03:00 Lesson 25 Reducing the risk of pests 00:02:00 Lesson 26 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Lesson 27 Examining the structure 00:04:00 Lesson 28 Structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Lesson 29 Checking standards 00:01:00 Lesson 30 Cleaning and disinfection definitions 00:03:00 Lesson 31 Cleaning task 00:01:00 Paper work and revision Lesson 32 Due diligence and paper work 00:02:00 Lesson 33 Checking paper work task 00:01:00 Lesson 34 A final goodbye 00:01:00
Master the art of negotiation and transform your professional and personal interactions with our comprehensive Negotiation Skills Professional Diploma. Designed for individuals seeking to enhance their ability to negotiate effectively in various settings, this course will provide you with the essential skills and strategies to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course on negotiation skills, learners will gain essential abilities to prepare effectively for negotiations, laying a strong foundation for success. They will understand the core principles of negotiation, including how to find mutual benefits and create win-win outcomes. The course will also teach strategies to handle challenging issues and difficult negotiators. Participants will learn techniques for negotiating in various settings beyond the boardroom, and how to represent others in negotiations. Additionally, the course will guide learners through the critical phases of bargaining and closing deals, ensuring they can secure the best possible agreements. By the end of the course, learners will be equipped with practical skills and confidence to navigate any negotiation scenario professionally and effectively. Course Curriculum Module 01: Getting Prepared Module 02: Laying the Groundwork Module 03: Understanding Negotiation Module 04: About Mutual Gain Module 05: Dealing with Difficult Issues Module 06: Negotiating Outside the Boardroom Module 07: Negotiating on Behalf of Someone Else Module 08: Phase Two - Bargaining Module 09: Phase Three - Closing Learning Outcomes: Develop strategic preparation techniques for effective negotiation scenarios. Master foundational groundwork for successful negotiation engagements. Grasp key principles of negotiation dynamics and strategies. Foster mutual gain through collaborative negotiation tactics. Address and resolve difficult negotiation issues effectively. Navigate negotiations beyond the boardroom setting confidently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Negotiation Skills 1:03:45 1: Module 01: Getting Prepared 08:24 2: Module 02: Laying the Groundwork 08:26 3: Module 03: Understanding Negotiation 07:46 4: Module 04: About Mutual Gain 09:01 5: Module 05: Dealing with Difficult Issues 07:10 6: Module 06: Negotiating Outside the Boardroom 05:01 7: Module 07: Negotiating on Behalf of Someone Else 05:18 8: Module 08: Phase Two - Bargaining 06:27 9: Module 09: Phase Three - Closing 05:12 10: CPD Certificate - Free 01:00 Who is this course for? Business managers seeking enhanced negotiation capabilities. Team leaders aiming to improve negotiation outcomes. Sales professionals looking to close better deals. Entrepreneurs negotiating with partners and stakeholders. Consultants representing clients in various negotiations. Career path Corporate Negotiator Sales Manager Business Development Manager Procurement Specialist Contract Manager Mediation Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The CPD Accredited courses in this bundle include: Course 01: Influencing and Negotiating Course 02: NLP For Sales, Persuasion & Influence Course 03: Marketing Strategies for Business Course 04: Social Media Marketing Strategy Course 05: Get a Job in Sales: Your Fast Track to Career Success Master the art of sales with our "Negotiation & Sales Skills Training" bundle. Discover effective sales growth strategies and unleash the power of sales hypnosis. Learn to deliver captivating sales presentations, leverage marketing techniques, and sharpen your communication skills. Gain the edge in sales negotiations with finesse while handling customers and objections effortlessly. Unearth a wealth of sales tips and tricks to boost your success. Join us now and become a sales virtuoso! Enroll today! What will Make You Stand Out? On completion of this Negotiation & Sales Skills Training bundle, you will gain: CPD QS Accredited course After successfully completing the bundle, you will receive a FREE PDF CPD Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enrolling in the Bundle has no additional cost. 24x7 Tutor Support You can study and complete the bundle at your own pace. Effective negotiation skills are the key to unlocking success in a fiercely competitive market. Learn from the best, as 89% of top performers attribute their achievements to these vital skills. Over 11 comprehensive modules, you'll delve into sales growth, impactful presentations, marketing dynamics, and communication nuances. Course 1. Influencing and Negotiating Dive into the art of persuasion and negotiation. This bundle provides essential tools and tactics to become a successful influencer in various settings. Key Takeaways: Psychology of influence Tactics for effective negotiation Course 2. NLP For Sales, Persuasion & Influence Discover the power of Neuro-Linguistic Programming (NLP) in sales and persuasion. Gain techniques for establishing rapport and enhancing sales outcomes. Key Takeaways: Fundamentals of NLP Rapport-building techniques Course 3. Marketing Strategies for Business From foundational to advanced, learn the marketing strategies essential for business growth. Key Takeaways: Overview of current marketing landscape Techniques for crafting impactful marketing campaigns Course 4. Social Media Marketing Strategy Grasp the essence of effective social media marketing. Learn to use platforms and create content that resonates and engages. Key Takeaways: Insights into major social media platforms Techniques for content creation and campaign optimization Course 5. Get a Job in Sales: Your Fast Track to Career Success Embark on a thriving sales career. This course offers a deep dive into the industry, essential skills, and tips for success. Key Takeaways: Sales industry insights Essential selling techniques Tips for interviews and career progression Ready to become a sales virtuoso? Enrol now and unleash your sales potential with our "Negotiation & Sales Skills Training" course! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Negotiation & Sales Skills course is ideal for: Sales Professionals: Enhance selling abilities for outstanding results. Business Owners: Master negotiation for growth and success. Entrepreneurs: Acquire sales skills for pitching ideas and securing investments. Marketing Executives: Strengthen marketing with effective sales acumen. Customer Service Representatives: Handle inquiries and complaints with negotiation expertise. Aspiring Salespersons: Gain a competitive edge in your sales career. Requirements Without any formal requirements, you can delightfully enrol in this Negotiation & Sales Skills Training bundle. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Negotiation & Sales Skills Training course is to help you toward your dream career. Sales Representative Sales Manager Influencer Corporate Trainer Business Development Manager Key Account Manager Sales Director Entrepreneur/Founder The combined salary range for professionals with strong negotiation and sales skills can be £20,000 to £70,000 per year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99
Boost Your Career By Enrolling In This Audiology & Deaf Awareness Bundle To Overcome Your Challenges! 4 in 1 Audiology & Deaf Awareness Bundle Improve your knowledge and enhance your skills to succeed with this Audiology & Deaf Awareness bundle. This Audiology & Deaf Awareness bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Audiology & Deaf Awareness Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Audiology Course 02: Deaf Awareness Course Course 03: Online Noise and Hearing Protection Training Course 04: Dyslexia Awareness Training All the courses under this Audiology & Deaf Awareness bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Audiology & Deaf Awareness bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Audiology & Deaf Awareness bundle, you can achieve your dreams and train for your ideal career. This Audiology & Deaf Awareness bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Audiology & Deaf Awareness ? All-in-one package of 4 premium courses' Audiology & Deaf Awareness bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Audiology & Deaf Awareness Bundle 24/7 Tutor Support available with this Audiology & Deaf Awareness Bundle Start your learning journey straightaway! This Audiology & Deaf Awareness 's curriculum has been designed by Audiology & Deaf Awareness experts with years of Audiology & Deaf Awareness experience behind them. The Audiology & Deaf Awareness course is extremely dynamic and well-paced to help you understand Audiology & Deaf Awareness with ease. You'll discover how to master the Audiology & Deaf Awareness skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Audiology & Deaf Awareness bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Audiology & Deaf Awareness bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Audiology & Deaf Awareness bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Duration 3 Days 18 CPD hours This course is intended for This advanced course is for Infrastructure Specialist, Senior Technical Specialist,Technical Specialist, Support Engineers, and System Architects. Overview Understand the MDM Architecture and how the Physical, Virtual and Hybrid MDM handles a service request Understand the core Workbench features available for the InfoSphere MDM Understand how MDM using OSGi for deploying customizations to the product Create a new Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Service using the Workbench Wizard Create a new Composite Service using a transiant object containing other existing business objects Customize and deploy a Virtual configuration Create a new Virtual Callout Handler Create a new Virtual Composite View Generate new Services based on the Virtual configuration (eSOA) Customize a Hybrid MDM implementation Understand the Adaptive Service Interface (ASI) This course is designed for anyone who wants to get an understanding of how to use and customize the InfoSphere Master Data Management using the InfoSphere MDM Workbench InfoSphere MDM Architecture . OSGi and MDM . Data Additions . Physical Data Extensions . MDM Physical Behavior Extensions . Composite Services . Adaptive Services Interface (ASI) . Virtual Data Model . Virtual Handlers . eSOA Toolkit . Hybrid MDM .
Disruptive Leadership: Delivering Twice the Work in Half the Time Disruptive Leadership: Delivering Twice the Work in Half the Time Abstract: The inventor and co-creator of Scrum will describe its origins in military strategy, medical research on complex systems, and its application in product development and other domains such as education and defense. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.