Business Relationship Management Professional (BRMP)®: Virtual In-House Training Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaptation in IT. The Business Relationship Management Professional (BRMP) training and certification program provides a foundational understanding of business relationship management (BRM) for individuals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. In other words, this course provides the 'why' and the 'what' - 'why' business relationship management is important to your organization and 'what' a BRM capability does to add value to your organization. This interactive course, with discussions, partnering activities, and periodic knowledge checks, will provide you with the opportunity to apply learning to your unique organizational situations, creating solutions that you can use immediately upon returning to your workplace. This practical knowledge will allow you to demonstrate immediate value in your role, as well as prepare you for the BRMP Certification exam.
Management of Risk (M_o_R®) Foundation: In-House Training This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification. What you will Learn At the end of the M_o_R Foundation course, participants will gain competencies in and be able to: Describe the key characteristics of risk and the benefits of risk management List the eight M_o_R Principles List and describe the use of the key M_o_R Approach documents Create Probability and Impact scales Define and distinguish between risks and issues Create a Risk Register Create a Stakeholder map Identify the key roles in risk management Use the key techniques and describe specialisms in risk management Undertake the M_o_R Foundation examination Introduction Introduction to the M_o_R course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify contexts Identify the risks Assess estimate Assess evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Program perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management
About this Training Course This five-day training course will cover aspects of FPSO operations with an emphasis on management of safety. A background of the methodology used to generate the various safety plans and codes used in the operational safety case will be covered. The course will also review general operational guidelines in the offshore environment to ensure that the operations are completed as designed. This will include offtake operations and maintenance processes for the plant and vessel as well as a session on subsea. Training Objectives To enable participants to obtain an in-depth understanding of FPSO operations, safety and maintenance: Provide a broad overview of how an FPSO operation is set up and established in the field Grasp the various methods used to moor the production units Analyse information and methods required to establish the operation according to local and international regulations. Assess the methods used to calculate the safety parameters and requirements to construct an approved valid safety case Explore conditions to monitor during operations with regards to safety and structure Inspect various types of hazards associated with production and produced materials Review regular and emergency operational maintenance requirements Examine cyclones and weather events causing disconnection Comprehend manning, training requirements and operations including cargo Case studies and Exercises: The training course uses real life examples and case studies to explain the setup, preparation, implementation and operational activities required to successfully complete FPSO operations from a safety and maintenance perspective. This will allow the application of participants' newly-acquired knowledge. Case studies also stimulate independent thinking and discussion among the participants. Case Studies The case studies proposed for this course will include: A group exercise to consider what is the minimum requirement for the production of a safety case Generic plan for the development of a maintenance management system using computer software systems (e.g. Amos) Construction of a UWILD plan to include scope and potential tendering requirements Quizzes The various quizzes can be expanded or arranged to suit the group/interests and topics covered but will generally include the following topics: Mooring types and location where they are primarily used Safety cases Safety management systems Process hazards and mitigation UWILD components and regulations Operations management Offtake operations Target Audience The course is generally aimed at personnel who are involved in FPSO operations as either offshore crew or onshore support team members. This course will also greatly benefit the following groups but not limited to: Process engineers Surveyors Facility engineers Naval architects Operations engineer Health, Safety, Environment (HSE) specialists and managers Maintenance engineers Course Level Intermediate Training Methods The training course is presented in an interactive workshop format that allows for discussion. The course will be delivered through analysis of case studies and running examples of problems. Course Duration: 5 days in total (35 hours) The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training comprises of information supplemented by visual activities including photographs from various operations and videos of operational and safety activities. Interaction verbally will be necessary to achieve the best learning outcome from the materials. Course timings and breaks 0830 - Registration 0900 - Start of training 1030 - Morning break 1045 - Training recommences 1230 - Lunch break 1330 - Training recommences 1515 - Afternoon break 1530 - Training recommences 1700 - End of training Trainer Your expert course leader has been involved in the Oil and Gas industry for over 28 years in several different roles commencing as a second deck officer on FPSO's and moving through the industry from deck officer to Master, OIM and Field Superintendent. He has also been in charge of semisubmersible and fixed production platforms as field superintendent before moving ashore into senior management roles. On completion of industry specific activities, he moved to teaching roles at South Tyneside Maritime College in the department of marine and simulation and presented live courses to maritime students from cadet to Master. Prior to returning to Perth in March 2019, he was training manager for a subsidiary of Gaz Transport and Technigaz of France. He has a Master Class 1 certificate with endorsements for hazardous cargoes and a Graduate Certificate in Business Administration as well as multiple course certificates required to operate FPSO's, platforms and semisubmersible facilities. He has been involved in the preparation of national standards for Safety Cases (Australia); Designing and structural setup of competency-based training systems in South East Asia. He was also involved in the development of minimum standards, competency profiles position based and preparation and implementation of training plans to ensure competency in the local staff in Asian operations. He was part of the development team for minimum standards of offshore safety in Australian offshore operations including the implementation of the Common Safety Training Program (CSTP). He was also involved in implementing training plans for both simulator and classroom based courses in LNG operations and cargo tank design and construction. Highlighted work experience: Premier Petroleum Myanmar Ltd Petronas Carigali Newfield Australia (Cartier) Pty Ltd: FPSO Jabiru Venture FPSO Challis Venture Onshore OIM Australian FPSO Management Pty. Ltd. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Management of Risk (M_o_R®) Practitioner: In-House Training The M_o_R® Practitioner course has been designed to provide learners with the opportunity to practice the practical application of the M_o_R method and covers the twelve M_o_R principles: Approach, Process and the basic techniques essential to managing risks using the M_o_R guidance. The purpose of the M_o_R Practitioner qualification is to confirm that the learner has achieved sufficient understanding of how to apply and tailor M_o_R in a scenario situation. What you will Learn At the end of the M_o_R Practitioner course, learners will gain competencies in: M_o_R framework (principles, approach based on risk documentation, process steps, and embedding and reviewing M_o_R principles Outline of M_o_R approach documents (including policy, process guide, and risk communications plan) Risk identification, assessment, and control Embedding and reviewing M_o_R M_o_R organizational perspectives (strategic, program, project, operational) Benefits The M_o_R Practitioner course offers a wide-ranging set of guidelines that will help in the management of risk in a project or program environment. It will help prepare learners for the M_o_R Practitioner Exam. They will feel more confident in approaching risk management after attending the course and will be aware of the use of different techniques that can assist in this task, including: Improved basis for effective strategy formation Reduced time spent fire-fighting and fewer unwelcome surprises Increased likelihood of successful change initiative outcomes Closer internal focus on doing the right things properly Increase in efficient use of resources waste and fraud Better management of contingency resources M_o_R roles and responsibilities M_o_R health check M_o_R maturity model Risk specialisms (including business continuity management) Introduction Introduction to the course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify - contexts Identify - the risks Assess - estimate Assess - evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Programme perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management
What past delegates said: "I started looking for a course in education and training when I was offered a chance to help deliver some health & safety training in my local area - I was incredibly lucky to have found Ottilia Pochat Training. Ottilia has a wealth of experience in teaching, and she managed to share those skills and techniques with us in a way that was both incredibly informative and fun! I can’t recommend Ottilia Pochat Training highly enough - why wouldn’t you want to learn how to teach from the best?" This course is fully tutor-led and teaches you how to become a good, quality trainer Virtual Classroom, this course is run over 8 weeks: 16 sessions of 2½ hour duration, from 10:00 -12:30 and 13:30 - 16:00 The virtually run course starting on Friday 7 July will be held over 8 consecutive Fridays Face to Face: Five-day course Run by a Dutch teacher who spent 4 years learning to teach and has international teaching experience in working with all age groups Course Contents Roles and responsibilities in education and training Ways to maintain a safe and supportive learning environment Relationships between teachers and other professionals Boundaries between the teaching role and other professionals Points of referral to meet the individual needs of learners Inclusive teaching, including:Ways to create an inclusive teaching and learning environmentCreating an inclusive teaching and learning planJustifying own selection of teaching and learning approaches, resources and assessment methods in relation to individual learner needsUsing teaching and learning approaches to meet learner needsEvaluating the delivery of inclusive teaching and learning including areas for improvementDelivering inclusive teaching and learning to meet individual needs Communicating with learners in a way that meets their needs Understanding assessment in education and training, including:Different methods of assessment and how they can be adapted to meet individual learner needsHow to involve learners and others in the assessment processThe role and use of constructive feedbackRecord keeping of assessments Benefits of this course: This Ofqual regulated course will allow you to work in adult education Or even, run online training sessions With this course, you'll also be able to run professional workshops Accredited, Ofqual regulated qualification Our QA Level 3 Award in Education and Training (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can rest assured that your level 3 Award in Education and Training fulfils the legal requirements to kick-start your own career in Education and Training. The Ofqual Register number for this course is 603/2770/4
About this Training Course This 5 full-day course covers all the main elements of IChemE's Process Safety Competency framework: culture, knowledge and competence, engineering and design, human factors, systems and procedures, and assurance. Participants will achieve at least the second level of competence 'Basic Application', which is defined as 'Performs fundamental and routine tasks. Requires occasional supervision. Increased functional expertise and ability. Works with others.' This course examines the interrelation of the various techniques of process safety for analysing and managing process hazards in the hydrocarbon and chemical processing industries. There is a particular emphasis on engineering design aspects with extensive participation in individual and group exercises, tutored exercises and video case studies throughout the course to underpin key learning points. The learning is consolidated in a comprehensive case study and requires collaboration between members of each syndicate. This course has been reviewed and approved by the Institution of Chemical Engineers. IChemE is the global professional membership organisation for chemical, biochemical and process engineers and other professionals involved in the chemical, process and bioprocess industries. Their knowledge of professional standards, close involvement with industry, education and regulators, and their expertise as a leading global training provider, means they are uniquely positioned to independently assess and approve training courses and professional development programmes across the world. Training Objectives By the end of this course, participants will be able to: Acquire the underpinning knowledge required to achieve process safety competency Gain a comprehensive understanding of process safety management Understand the concept of the safety life cycle of a process plant from conceptual design onwards including operation, maintenance and modification Understand the hazard scenarios associated with a process plant Understand how risks can be controlled by hardware and procedural measures Identify and analyse hazard causes and consequences Recognise when specialist analytical expertise is required Generate effective and appropriate measures to reduce risks Justify and communicate practical solutions to non-technical personnel Explain the rationale for process safety measures to decision makers Target Audience This course is suitable for process industry professionals who need to acquire a comprehensive understanding of process safety management, those moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline. It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation. This includes: Supervisors, operators and maintainers in Oil & Gas, Petrochemical and Chemical industries, process, mechanical and chemical engineers and technicians Design engineers, project engineers and HSE managers Control, automation and instrumentation engineers It will also demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for the Chartered Engineer status. Course Level Basic or Foundation Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?
Overview This course provides an explanation of the underlying concepts of the Risk-Based Maintenance approach, guidance on its relationship and integration within asset management and the overall risk management process. This course will show delegates how to develop an action plan for implementation into an effective and cost-efficient maintenance strategy.
Overview EPC (Engineering, Procurement and Construction) is a very challenging area and is very competitive as well. Companies dealing with large and complex EPC projects are more often get involved in mitigation by complex contract laws and management that lead to huge financial losses. It is very important to Know-how EPC contract laws, and their commercial and financial aspects to gain skills and the ability to deal with complex contract laws and reduces the risk.
Portfolio Management Skills: Virtual In-House Training The main purpose of this workshop is to equip and enable people in a portfolio management office and PMO to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in their organization. There is a deliberate focus on preparing you to become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities