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25861 Management courses in Wetherby delivered Online

Diploma in Change Management

By Compete High

Overview With the ever-increasing demand for Change Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Change Management may be. Learning about Change Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Change Management . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Change Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Change Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Change Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Change Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Change Management , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Change Management , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Change Management , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Change Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Change Management Introduction to Change Management 00:00 Module 2 - Principles of Change Management Principles of Change Management 00:00 Module 3 - Individual Change Model Individual Change Model 00:00 Module 4 - Organizational Change Management Organizational Change Management 00:00 Module 5 - Communication and Stakeholder Engagement Communication and Stakeholder Engagement 00:00 Module 6 - Crisis Management Crisis Management 00:00 Module 7 - Conflict Management Conflict Management 00:00 Module 8 - Performance Management Performance Management 00:00

Diploma in Change Management
Delivered Online On Demand8 hours
£25

Advanced Diploma in Retail Management

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Diploma in Retail Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Diploma in Retail Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Diploma in Retail Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Diploma in Retail Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Diploma in Retail Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Diploma in Retail Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health and Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Advanced Diploma in Retail Management
Delivered Online On Demand4 hours 52 minutes
£11.99

Procurement, Supply Chain Management with Merchandising - 8 Courses Bundle

By NextGen Learning

Embrace the pulse of commerce and orchestrate success with our expertly curated Procurement, Supply Chain Management with Merchandising bundle. As the saying goes, 'In the world of business, the rearview mirror is always clearer than the windshield.' Move forward with confidence through the realms of seamless procurement, streamlined supply chains, and captivating merchandising. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Certificate in Purchasing and Procurement Course 02: Purchase Ledger Course 03: Supply Chain Management Course 04: Retail Management Course 05: Logistic Management Course 06: Store Assistant Course 07: Merchandising Course 08: Commercial Management Unveil the artistry of resourceful purchasing and meticulous ledger management. Conquer the intricacies of logistics seamlessly integrated with the finesse of retail orchestration. Improve your proficiency as a commercial virtuoso, and empower your journey with a spectrum of skills that define triumphant ventures. Don't just be prepared for success-be the driving force behind it with our Procurement, Supply Chain Management with Merchandising bundle." Learning Outcomes Master sourcing, negotiation, and cost optimization. Optimise demand forecasting, inventory, and distribution. Enhance visual display, assortment planning, and sales tactics. Streamline order fulfilment, transportation, and warehousing. Understand budgeting, cost analysis, and financial reporting. Develop leadership prowess for strategic decision-making. Elevate your expertise in the dynamic realm of business operations with our all-encompassing 8-course packed "Procurement, Supply Chain Management with Merchandising" bundle. Spanning a spectrum of essential disciplines, this comprehensive Procurement, Supply Chain Management with Merchandising bundle propels you towards mastery by intertwining strategic procurement, seamless supply chain management, and captivating merchandising strategies. At the heart of this journey lies the art of strategic procurement, where you'll delve into the intricacies of supplier relationship management, negotiation tactics, and cost-efficient sourcing. Seamlessly transitioning, you'll unlock the science of supply chain optimization, mastering demand forecasting, inventory control, and distribution strategies to ensure operations that run like clockwork. Learn to craft shopping experiences that captivate customers, optimising sales and brand recognition in today's competitive market. Beyond these courses, you'll explore the symbiosis of logistics, finance, and commercial leadership, attaining a holistic business acumen indispensable in today's multifaceted corporate landscape. Whether you're looking to become a procurement specialist, supply chain maestro, or retail virtuoso, this Procurement, Supply Chain Management with Merchandising bundle equips you with a versatile toolkit that enables you to thrive in diverse business environments. Secure your position as a dynamic force in the ever-evolving world of commerce with the "Procurement, Supply Chain Management with Merchandising" bundle. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates are entering procurement, supply chain, or retail. Professionals are advancing in procurement, logistics, and retail Entrepreneurs who want to optimise business operations. People who are planning to join new fields. Mid-level managers plan to hone leadership in commerce. Curious minds exploring modern business intricacies Career path Procurement Specialist (£25,000 - £45,000 per year) Supply Chain Analyst (£30,000 - £50,000 per year) Retail Manager (£25,000 - £40,000 per year) Logistics Coordinator (£22,000 - £35,000 per year) Commercial Director (£60,000 - £120,000+ per year) E-Commerce Operations Manager (£30,000 - £50,000 per year) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Procurement, Supply Chain Management with Merchandising - 8 Courses Bundle
Delivered Online On Demand32 hours
£39

Diploma in Management Skills

4.3(43)

By John Academy

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Management Skills
Delivered Online On Demand10 hours 25 minutes
£11.99

Diploma in Risk Management

By Training Tale

If you want to learn about Risk management and become an expert in the field, you have arrived at the right place. Our Diploma in Risk Management course is a great way to brush up on your knowledge and skills. With this Training Tale course, you will get a solid introduction on the topic of risk management and learn how to conduct a risk assessment. Our Diploma in Risk Management course will also teach you about the various types of risks that your company may face. With this Diploma in Risk Management course, you will learn about the benefits of risk management and the steps of the risk assessment process. Learners are led through the key roles and obligations of those employed in professional Risk Management throughout 17 motivating modules. Industry experts designed this Diploma in Risk Management course to enable you to learn quickly and efficiently and at your own pace and convenience. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Diploma in Risk Management course, you will be able to - Investigate risk and the various kinds of danger. Describe the advantages. Describe the concepts of risk analysis and risk assessment. Manage risk successfully. Describe risk exposure measurement techniques. Describe the framework. Deal with technological risks. Do risk management planning. Why Choose Diploma in Risk Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Risk Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Diploma in Nutrition Course Course 01: Diploma in Risk Management Course 02: Level 1 Business Management Course 03: Level 7 Business Management Course Other Benefits of Diploma in Risk Management Course 3 PDF Certificate FREE Lifetime Access Expert Tutor Support Step by Step Guideline FREE Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Risk Management course] Course Curriculum of Module 1: A Quick Overview of Risk Management Module 2: Risk and its Types Module 3: Other Types of Risks and its Sources Module 4: Risk-Management Standards Module 5: Enterprise Risk-Management Module 6: Process of the Risk-Management Module 7: Risk Assessment Module 8: Risk Analysis Module 9: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk-Management Module 12: Project Risk-Management Module 13: Legal Risk-Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan Assessment Method After you have finished the Diploma in Risk Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Diploma in Risk Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Risk Management course is ideal for- Fresh Graduates Students Job Seekers Anyone interested in risk management Quality Managers Quality Assurance professionals People who are already employed in related fields and want to improve their expertise and skills. Requirements There are no specific requirements for Diploma in Risk Management course because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete our Diploma in Risk Management can advance a huge variety of careers, including: Quality Manager Quality Assurance Manager Risk Management Manager Risk Manager Risk-Management Consultant Risk-Management Analyst Certificates Certificate of completion Digital certificate - Included

Diploma in Risk Management
Delivered Online On Demand40 hours
£12

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Event Planning Course: Catering and Security Management

4.7(160)

By Janets

Learn how to handle catering and security management smartly to get maximum success in the event planning business. This course will educate you to master event planning by teaching you all the necessary steps you need to take. Start learning Event Planning Course: Catering and Security Management that will give you enough knowledge and skills to build your dream career. About this course This Event Planning Course: Catering and Security Management helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Event Planning Course: Catering and Security Management is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: This Event Planning Course: Catering and Security Management is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Event Planning Course: Catering and Security Management related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Business Development for Event Planning Module 2: Catering Service Management Module 3: Safe Cleaning and Waste Management Module 4: Security Management at Event Course Content Event Planning: Catering and Security Management Module 1: Business Development for Event Planning 00:15:00 Module 2: Catering Service Management 00:13:00 Module 3: Safe Cleaning and Waste Management 00:13:00 Module 4: Security Management at Event 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Event Planning Course: Catering and Security Management
Delivered Online On Demand50 minutes
£25

Construction Site Management

4.5(3)

By Studyhub UK

Dive deep into the dynamic world of 'Construction Site Management' with our comprehensive course. The realm of construction isn't solely about erecting structures; it's about meticulous planning, adept management, and ensuring safety while maintaining quality. Starting with a foundational understanding of construction management, this course whisks learners through every nuance - from site investigations, layout planning, to vital aspects like risk management and health safety. Designed with precision, the curriculum offers insights into both the practical and legal facets of construction, ensuring that every budding site manager is well-equipped to handle the challenges and intricacies of the field. Learning Outcomes Gain an in-depth understanding of construction management and its various stages. Master the art of site investigation, layout planning, and facilities management. Delve deep into the intricacies of construction materials management and stock control. Familiarise yourself with the legalities of contracting and quality assurance. Implement robust health and safety measures tailored to construction management. Why choose this Construction Site Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Construction Site Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Construction Site Management course for? Aspiring construction site managers aiming to enhance their expertise. Engineers seeking insights into on-site management. Business owners venturing into the construction domain. Graduates considering a career in construction management. Professionals involved in infrastructure projects. Career path Construction Site Manager: £35,000 - £70,000 Site Engineer: £26,000 - £50,000 Project Manager (Construction): £40,000 - £75,000 Quantity Surveyor: £30,000 - £60,000 Contract Administrator: £23,000 - £45,000 Health and Safety Coordinator: £28,000 - £55,000 Prerequisites This Construction Site Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Site Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Construction Site Management Introduction to Construction Management 00:15:00 Project Life Cycle and Success 00:24:00 Preliminary Site Investigation & Site Organisation 00:21:00 Construction Site Layout Planning and Temporary Facilities Management 00:18:00 Site Management 00:15:00 Planning & Management of Equipment 00:28:00 Construction Materials Management 00:18:00 Stock Control 00:18:00 Quality Assurance and Customer Care 00:17:00 Legal Aspects of Contracting 00:15:00 Human Resources Management 00:18:00 Risk and Value Management 00:17:00 Communications, Information and Documentation of Construction 00:20:00 Health and Safety in Construction Management 00:22:00 Mock Exam Mock Exam - Construction Site Management 00:20:00 Final Exam Final Exam - Construction Site Management 00:20:00

Construction Site Management
Delivered Online On Demand5 hours 6 minutes
£10.99

Financial Accounting, Financial Management for Financial Advisors - CPD Accredited

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Financial Accounting, Financial Management for Financial Advisors - CPD Accredited Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that according to a 2022 report by Small Business Britain, 53% of small businesses in the UK struggle with cash flow management? If you're interested in helping businesses thrive financially, or taking your own financial expertise to the next level, this Financial Accounting, Financial management for Financial Advisors bundle is for you. With this Financial Accounting, Financial management for Financial Advisors course you will get 30 CPD-Accredited PDF Certificates, Hard Copy Certificate of Basic Business Finance and our exclusive student ID card absolutely free. Courses Are Included In This Financial Accounting, Financial management for Financial Advisors Bundle: Course 01: Accounting and Finance Course 02: Accounting & Bookkeeping Masterclass Course 03: Basic Business Finance Course 04: Finance and Budgeting Diploma Course 05: Corporate Finance: Working Capital Management Course 06: Capital Budgeting & Investment Decision Rules Course 07: Financial Forecasting Model for New Business Course 08: Financial Analysis Course Course 09: Xero Accounting - Complete Training Course 10: Financial Management Course 11: Finance: Financial Risk Management Course 12: Financial Ratio Analysis for Business Decisions Course 13: Secure Your Finance by Creating a Robust Financial Plan Course 14: Banking and Finance Accounting Statements Financial Analysis Course 15: Finance and Budgeting Diploma Course 16: Central Banking Monetary Policy Course 17: Business Law: Applied Fundamentals Course 18: Raise Money and Valuation for Business Course 19: Business Manager Training Course Course 20: Strategic Business Management Course 21: Investment Course 22: Real Estate Investor Training Course 23: Internal Audit Analyst Training Course 24: Inflation: Modern Economies Course 25: Financial Modeling Using Excel Course 26: Contract Law & Consumer Protection Course 27: Contract Management Course Level 5 Course 28: Internal Compliance Auditor Course 29: Anti Money Laundering (AML) And KYC Concepts Course 30: Compliance Risk Management and AML Training Embarking on Financial Accounting, Financial management for Financial Advisors is more than just taking an online course; it's an investment in your future. By completing this Financial Accounting, Financial management for Financial Advisors bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Financial Accounting, Financial management for Financial Advisors today and take the first step towards achieving your goals and dreams. Why buy this Financial Accounting, Financial management for Financial Advisors? Free CPD Accredited Certificate upon completion of Financial Accounting, Financial management for Financial Advisors Get a free student ID card with Financial Accounting, Financial management for Financial Advisors Lifetime access to the Financial Accounting, Financial management for Financial Advisors course materials Get instant access to this Financial Accounting, Financial management for Financial Advisors course Learn Financial Accounting, Financial management for Financial Advisors from anywhere in the world 24/7 tutor support with the Financial Accounting, Financial management for Financial Advisors course. Financial Accounting, Financial management for Financial Advisors is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Financial Accounting, Financial management for Financial Advisors Training! Financial Accounting, Financial management for Financial Advisors premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Financial Accounting, Financial management for Financial Advisors is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Financial Accounting, Financial management for Financial Advisors You have to complete the assignment given at the end of the Financial Accounting, Financial management for Financial Advisors course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Financial Accounting, Financial management for Financial Advisors exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Accounting, Financial management for Financial Advisors course is ideal for: Students seeking mastery in Financial Accounting, Financial management for Financial Advisors Professionals seeking to enhance Financial Accounting, Financial management for Financial Advisors skills Individuals looking for a Financial Accounting, Financial management for Financial Advisors-related career. Anyone passionate about Financial Accounting, Financial management for Financial Advisors Requirements This Financial Accounting, Financial management for Financial Advisors doesn't require prior experience and is suitable for diverse learners. Career path This Financial Accounting, Financial management for Financial Advisors bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Financial Accounting, Financial Management for Financial Advisors - CPD Accredited
Delivered Online On Demand7 days
£279

Change Management Course

By Compliance Central

Are you looking forward to Change Management Training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! ***Get 2 FREE CPD accredited courses along with change management course*** Change management courses delve into the psychology and science of change and how we can deal with it. Change is everywhere, whether we like it or not, but change is hard to accept and accept easily. This is as true for leadership as it is for everyone else. That's where change management course's distinctive contributions are found. Courses you'll get- Course 01: Change Management Course 02: Time Management Skills Course 03: Office Skills Change Management course Basic Learning Outcomes: Recognise the necessity of Change Management and how people react to it Create a system that corresponds to it, so they can make educated judgments Develop your strategic thinking successfully put change into action by Change Management Recognise how we are affected by change and how we react to it Study the science and psychology of transformation Learn about an effective and sustainable transformation model and its many steps based on this information Discover some of the science that underlies our behavior and thought processes Reduce risk factors and learn stress management techniques Key Highlights for Change Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions You have the peace of mind that Change Management course provides the top of the range content in the market. So, stand out in the job market by completing Change Management course. Curriculum Breakdown: Curriculum of Change Management course: Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Along with 17 more Modules of gift courses. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Get CPD accredited certificate and add it to your resume to impress your employers. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Change Management course highly recommended for- Those in-charge of any organisation, institution, or establishment Students studying leadership and management Everyone else who is interested in learning more about the science of change Management. Requirements Students seeking to enrol for Along with the change Management course should meet the following requirements- Basic knowledge of English Language, which you have already. Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable internet/data connection for your devices. Career path After completing Change Management course, you can explore trendy and in-demand jobs, such as- Change Management Specialist Change Manager Management Consultant Human Resource Management Change Consultant Organisational Change Management Consultant Regulatory Change Project Manager Explore each of the roles available and how you can start your career in Along with Change Management course. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Change Management Course
Delivered Online On Demand10 hours
£12