Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Duration 1 Days 6 CPD hours This course is intended for This course is intended for: IT/Senior managers Solutions architects/Enterprise architects Operations professionals Overview This course teaches you how to: Build your cloud strategy. Develop the hiring plan for your cloud team. Choose and prioritize which applications to move to AWS. Build a migration plan for moving workloads to AWS. Manage your AWS expenditures and internal chargebacks. This course teaches you how to select the right strategy, people, migration plan, and financial management methodology needed when moving your workloads to the cloud. This course provides guidance on how to build a holistic cloud adoption plan and how to hire people who will execute that plan. You will learn best practices for choosing workloads to migrate from your on-premises environment to AWS. In addition, you will also learn best practices for managing your AWS expenses and dealing with internal chargebacks. Building Your Cloud StrategyHiring Your Cloud TeamMigration PlanningCloud Expenditure Management
How salespeople can use a more collaborative approach to drive opportunities in the new world of sales
This course delves into the dynamic landscape of the UK education system, focusing on recent developments, employer involvement, vocational education, qualification frameworks, and holistic learning approaches. After the successful completion of the course, you will be able to learn about the following, Understand recent developments in education in Britain, including stages, trends, and the use of flexible learning pathways like modular curricula and apprenticeships. Recognize the significance of employer involvement in education, including work placements and other activities, and their impact on students' learning. Gain insight into the objectives and devolved approaches in the UK's technical and vocational education system. Identify the various qualification frameworks in the UK, such as National Vocational Qualifications and the Qualification and Credit Framework, and the roles of inspection and regulatory bodies in ensuring quality. Explore the concept of holistic learning, including elements of knowledge transfer, distance learning, the shift to online learning after Covid-19, and the adoption of blended learning approaches. Gain a comprehensive understanding of the evolving stages and trends in British education, emphasizing flexible learning paths. Explore the vital role of employer engagement, including work placements, and their impact on student learning. Examine the objectives and devolved approaches in the UK's technical and vocational education system. Identify key qualification frameworks, such as National Vocational Qualifications and the Qualification and Credit Framework, while understanding the roles of inspection and regulatory bodies in ensuring quality. Delve into holistic learning, encompassing knowledge transfer, distance learning, the post-COVID-19 shift to online learning, and the adoption of blended learning approaches. This course provides a concise exploration of recent developments in the UK education system, emphasizing flexible learning pathways, employer involvement, vocational education, qualification frameworks, and holistic learning approaches. It prepares learners for various roles in education, equipping them with the knowledge and skills needed to navigate the dynamic landscape of the British education system. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Structure and Development in the UK Education System Self-paced pre-recorded learning content on this topic. Structure and Development in the UK Education System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Education Policy Analyst Curriculum Developer Vocational Education Coordinator Learning Pathways Specialist Quality Assurance Officer Work Placement Coordinator Regulatory Compliance Officer Online Learning Facilitator Blended Learning Specialist Holistic Learning Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Step into the specialized field of adolescence counselling with our in-depth course. Gain a nuanced understanding of adolescent development, psychological disorders, and the impact of external factors. Equip yourself with proven counselling techniques, and navigate ethical and legal frameworks effectively. Your path to becoming a proficient adolescent counsellor starts here.
Embark on a journey of creativity and sustainability with our Garden Design course. Learn the art of garden aesthetics, practical planting techniques, and maintenance strategies to transform any space into a thriving, beautiful garden. Ideal for aspiring garden designers and enthusiasts.
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Level 6 Diploma in Health and Social Care Certificate Online Are you looking for a rewarding career that will allow you to help people succeed in their daily lives? Are you considering a career as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the healthcare industry? If this is the case, the Level 6 Diploma in Health and Social Care Certificate can assist you in developing skills and knowledge that will propel your career forward and open doors to enticing opportunities! Individuals who complete the Level 6 Diploma in Health and Social Care Certificate will have the knowledge, understanding, and skills necessary to succeed in senior management positions in the health and social care: health and social care sector. Students can demonstrate their abilities by producing evidence from their work activities to meet national occupational standards. Through this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course, learners will acquire care management skills in the health and social care: health and social care sector. The primary goal of this Level 6 Diploma in Health and Social Care Certificate course is to explore key concepts of professional and ethical practice, care delivery, care management, and personal and professional development. In addition, learners in this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course will develop the academic and professional practice to assist health and social care: health and social care services. Enrol in our Level 6 Diploma in Health and Social Care Certificate today and make a life-changing decision, gaining the knowledge you need to transform your career. Main Course: Level 6 Diploma in Health and Social Care Management Free Courses included with Health and Social Care: Health and Social Care Course Course 01: Care Certificate Course 02: Dementia Training Course 03: Healthcare Assistant Course 04: Legionella and Legionnaires' Disease Awareness Training Course Special Offers of this Health and Social Care: Health and Social Care Course: This Health and Social Care: Health and Social Care Course includes a FREE PDF Certificate. Lifetime access to this Health and Social Care: Health and Social Care Course Instant access to this Health and Social Care: Health and Social Care Course 24/7 Support Available to this Health and Social Care: Health and Social Care Course [ Note: Free PDF certificate as soon as completing Health and Social Care: Health and Social Care Course] Level 6 Diploma in Health and Social Care Certificate Online This Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course consists of 13 modules. Course Curriculum of Level 6 Diploma in Health and Social Care Certificate Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Level 6 Diploma in Health and Social Care Certificate After completing Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 6 Diploma in Health and Social Care Certificate After completing the Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 6 Diploma in Health and Social Care Certificate Online This Level 3 Award in Health and Social Care: Health and Social Care Course is ideal for people who want to work in Health and Social Care: Health and Social Care or are already working and want to improve their knowledge and skills. Special Note: Our Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course is not a regulated course. If You want to get qualified, you can consider following options: Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) NVQ health and social care level 2 NVQ health and social care level 3 NVQ health and social care level 4 NVQ health and social care level 5 NVQ health and social care Level 3 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Management Level 5 Diploma in Health and Social Care Management Level 6 Diploma in Health and Social Care Management Level 7 Diploma in Health and Social Care Management Requirements Level 6 Diploma in Health and Social Care Certificate Online To enrol in this Level 3 Award in Health and Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Health and Social Care Course. Be energetic and self-motivated to complete our Level 3 Award in Health and Social Care Course. Basic computer Skill is required to complete our Level 3 Award in Health and Social Care: Health and Social Care Course. If you want to enrol in our Level 3 Award in Health and Social Care: Health and Social Care Course, you must be at least 15 years old. Career path Level 6 Diploma in Health and Social Care Certificate Online This comprehensive Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course can help you get a rewarding job working in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools.
Course overview Advertising helps generate traffic on websites. However, customers might not buy products or services on their first visit. So here comes the importance of retargeting ads. It's an advertising technique that targets lapsed customers with visuals or text ads to persuade them to buy. The Complete Guide to Retargeting Ads course will guide you in every step of the way to create crazy effective retargeting ads. You will understand how retargeting works and learn how to set up and optimize profitable remarketing and retargeting campaigns. In addition, you will learn the process for remarketing audiences in Google Adwords and Analytics and identify the benefits of using Google Tag Manager. The skills you develop in the learning process will help you showcase your best selling products and services to your abandoning visitors and get them to take action. Enrol right now, reach your target customers and enjoy better marketing! Learning Outcomes Get to know how retargeting works Learn step-by-step how to plan your retargeting campaigns Know how to use Google Analytics to develop and build your audience segments Be able to create Google Ads remarketing tags in Google Tag Manager Understand how to configure your remarketing campaigns in Google AdWords Learn how to build and Configure new retargeting ads lists inside Google AdWords Who Is This Course For? The Complete Guide to Retargeting Ads course is beneficial for highly motivated learners interested in building profitable remarketing ads and campaigns. It offers an excellent opportunity to make the most of website traffic and drive business success. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Complete Guide to Retargeting Ads course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as Adverts Operation Manager Digital Marketing Manager Digital Marketing Executive Social Media and Community Manager Module 01: Welcome and Introduction Welcome to the retargeting ad masterclass (plus a sneak preview) Don't Skip! 00:07:00 What is remarketing and retargeting? Defining our objectives and purpose 00:17:00 Module 02: The Digital Advertising Ecosystem: Understanding How Retargeting Works The Digital Advertising Ecosystem Part 1 00:08:00 The Digital Advertising Ecosystem Part 2 00:08:00 Understanding Ad Exchanges And How They Work 00:20:00 What Remarketing Looks Like On The Inside 00:10:00 Module 03: Developing Your Remarketing and Retargeting Strategies Audiences and Segments: The Foundation Of Your Remarketing Strategy 00:07:00 Understanding Intent Signals and Visitor Engagement 00:12:00 Behavioural Characteristics - The Composition Of Your Segments 00:15:00 Combining Characteristics - Infinite Possibilities! 00:07:00 Characteristics That Matter To You Your First Assignment 00:02:00 Module 04: Planning Your Retargeting Campaigns Like A Pro Funnel Based Segmentation - Funnel Mapping 00:10:00 Funnel Based Segmentation - Using The Funnel To Develop Your Lists 00:14:00 Using Your Website To Plan Your Remarketing Lists 00:19:00 Mapping Your Ad Groups Using Your Lists and Values (Part 1) 00:13:00 Mapping Your Ad Groups Using Your Lists and Values (Part 2) 00:14:00 Module 05: Using Google Analytics To Develop and Build Your Audience Segments Introduction To The Google Analytics Tag 00:05:00 Logging In To Google Analytics Account & Retrieving Your Analytics Tracking Tag 00:04:00 Adding Your Google Analytics Tag To Your Website And Verifying That It's Working 00:13:00 Module 06: Tips, Tricks & Shortcuts Using Google Tag Manager as Your Tag Management System The Benefits Of Using Google Tag Manager 00:10:00 Signing Into Your Google Tag Manager Account 00:08:00 Adding Your Basic Google Analytics Tag Through Google Tag Manager 00:11:00 Setting Up Custom Button and Link Click Tracking In Google Tag Manager 00:20:00 Adding Page-Level Scroll Depth Tracking In Google Tag Manager 00:15:00 Adding Custom User Engagement Timers In Google Tag Manager 00:13:00 Adding Google Adwords Conversion Tracking Through Google Tag Manager 00:10:00 Setting Up Your Google AdWords Remarketing Tag Using Google Tag Manager 00:10:00 Module 07: Building Your Remarketing Audiences In Your Google Analytics Account Linking Your Google AdWords and Google Analytics Accounts 00:10:00 Introduction To The Google Analytics Audience Builder 00:17:00 Building Remarketing Audiences In Google Analytics Based On URL Attributes 00:18:00 Developing Remarketing Audiences Using Your AdWords Campaigns and AdWords Data 00:22:00 Setting Up Sequences In The Google Analytics Audience Builder Using AdWords Campaigns Final 00:05:00 Setting Up Goal-Based Remarketing Audiences In Google Analytics 00:14:00 Setting Up Event-Based Audiences Using The Google Analytics Display Builder 00:17:00 Importing Remarketing Audiences From The Google Analytics Solutions Gallery 00:11:00 Data Drilldown- Using Affinity Categories To Enhance Your Remarketing Campaigns 00:19:00 Data Drilldown - Using In-Market Segments To Enhance Your Remarketing Audiences 00:12:00 Module 08: Introduction To Configuring Your Remarketing Campaigns In Google AdWords How Google Analytics and AdWords Talk To Each Other 00:09:00 Importing Google Analytics Goals into AdWords For Conversion Tracking 00:06:00 Viewing and Analysing Google Analytics Remarketing Audiences in Google AdWords 00:14:00 Module 09: Using The Google AdWords Audience Builder To Build Your Retargeting Audiences Introduction To Building Retargeting Ads Lists In Google AdWords 00:05:00 Building and Configuring New Retargeting ads lists inside Google AdWords 00:10:00 Using Custom Combinations To Effectively Sculpt Your Retargeting Ads Traffic 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00