Discover the world of feline behaviour and health in our 'Cat Care' course. Gain valuable insights into common cat behaviour issues, from scratching to OCD, and learn to create a harmonious environment for your furry friend. In the second part, explore cat health problems, from seizures to kidney diseases, and master preventive care for a happy and healthy cat. Equip yourself to be a responsible cat owner and ensure your feline companion thrives. Join us on this enriching journey into the world of cat care. Learning Outcomes of Cat Care Course: Understand various cat behaviour issues and their underlying causes. Develop effective strategies to manage and modify cat behaviour problems. Recognize common cat health problems and their symptoms. Learn preventive measures to promote your cat's long-term health. Gain practical knowledge on ways to boost your cat's immunity and overall well-being. Why buy this Cat Care Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Cat Care course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Cat Care course for? Aspiring cat owners looking to prepare for the responsibilities of cat ownership. Current cat owners seeking to better understand and manage their cat's behavior and health. Animal enthusiasts interested in expanding their knowledge of feline care. Veterinary assistants or pet caregivers aiming to enhance their skills in cat care. Anyone looking to provide the best possible care for their beloved feline companions. People already working in the relevant fields and want to polish their knowledge and skill. Career path Veterinary Technician: £18,000 - £30,000 per year Pet Behaviorist: £20,000 - £45,000 per year Animal Welfare Officer: £18,000 - £30,000 per year Pet Care Specialist: £16,000 - £25,000 per year Veterinary Nurse: £18,000 - £30,000 per year Animal Shelter Manager: £22,000 - £40,000 per year Prerequisites This Cat Care course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cat Care course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Introduction 00:02:00 Cat Behavior Issue 1: Scratching Behavior Scratching Behavior 00:07:00 Cat Behavior Issue 2: Intercat Aggression Intercat Aggression 00:05:00 Cat Behavior Issue 3: Attention Seeking Behavior Attention Seeking Behavior 00:08:00 Cat Behavior Issue 4: Petting Induced Aggression Petting Induced Aggression 00:05:00 Cat Behavior Issue 5: Redirected Aggression Redirected Aggression 00:07:00 Cat Behavior Issue 6: Separation Anxiety Separation Anxiety 00:08:00 Cat Behavior Issue 7: Obsessive Compulsive Disorder (OCD) Obsessive Compulsive Disorder (OCD) 00:05:00 Cat Behavior Issue 8: Urine Marking Urine Marking 00:09:00 Cat Behavior Issue 9: Excessive Vocalisation Excessive Vocalisation 00:08:00 Cat Behavior Issue 10: Spilling Water Spilling Water 00:04:00 Cat Behavior Issue 11: Destructive Chewing Destructive Chewing 00:05:00 Cat Behavior Issue 12: Fear in Cats Fear in Cats 00:09:00 Cat Behavior Issue 13: Play Aggression Play Aggression 00:07:00 Cat Health Problem 1: Seizures 1.1 Seizures: Ways to Identify 00:02:00 1.2 Seizures: Causes 00:02:00 1.3 Seizures: Ways to Manage 00:02:00 1.4 Seizures: Preventive Measures 00:01:00 Cat Health Problem 2: Obesity 2.1 Obesity: Ways to Identify 00:02:00 2.2 Obesity: Health Consequences 00:01:00 2.3 Obesity: Causes 00:01:00 2.4 Obesity: Ways to Manage 00:02:00 Cat Health Problem 3: Hearing Loss 3.1 Hearing Loss: Ways to Identify 00:02:00 3.2 Hearing Loss: Causes 00:02:00 3.3 Hearing Loss: Ways to Manage 00:03:00 3.4 Hearing Loss: Preventive Measures 00:01:00 Cat Health Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss 4.1 FCD / Memory Loss: Ways to Identify 00:05:00 4.2 FCD / Memory Loss: Causes 00:01:00 4.3 FCD / Memory Loss: Ways to Manage 00:04:00 Cat Health Problem 5: Urinary Incontinence 5.1 Urinary Incontinence: Ways to Identify 00:01:00 5.2 Urinary Incontinence: Causes 00:01:00 5.3 Urinary Incontinence: Ways to Manage 00:03:00 Cat Health Problem 6: Arthritis / Joint Pain 6.1 Arthritis / Joint Pain: Ways to Identify 00:03:00 6.2 Arthritis/ Joint Pain: Causes 00:01:00 6.3 Arthritis: Ways to Manage 00:04:00 Cat Health Problem 7: Vision Loss 7.1 Vision Loss: Ways to Identify 00:05:00 7.2 Vision Loss: Causes 00:01:00 7.3 Vision Loss: Ways to Manage 00:03:00 7.4 Vision Loss: Preventive Measures 00:01:00 Cat Health Problem 8: Diabetes 8.1 Diabetes: Ways to Identify 00:03:00 8.2 Diabetes: Ways to Manage 00:02:00 Cat Health Problem 9: Cancer 9.1 Cancer: Ways to Identify 00:03:00 9.2 Cancer: Causes 00:03:00 9.3 Cancer: Preventive Measures 00:02:00 Cat Health Problem 10: Dental Diseases 10.1 Dental Diseases: Ways to Identify 00:03:00 10.2 Dental Diseases: Preventive Measures 00:02:00 Cat Health Problem 11: Fatty Liver Disease 11.1 Fatty Liver Disease: Ways to Identify 00:02:00 11.2 Fatty Liver Disease: Causes 00:02:00 11.3 Fatty Liver Disease: Ways to Manage 00:02:00 11.4 Fatty Liver Disease: Preventive Measures 00:02:00 Cat Health Problem 12: Heart Diseases 12.1 Heart Diseases: Ways to Identify 00:02:00 12.2 Heart Diseases: Causes 00:02:00 12.3 Heart Diseases: Preventive Measures 00:01:00 Cat Health Problem 13: Hyperthyroidism 13.1 Hyperthyroidism: Ways to Identify 00:03:00 13.2 Hyperthyroidism: Causes 00:01:00 13.3 Hyperthyroidism: Ways to Manage 00:01:00 Cat Health Problem 14: Kidney Diseases 14.1 Kidney Diseases: Ways to Identify 00:02:00 14.2 Kidney Diseases: Health Consequences 00:02:00 14.3 Kidney Diseases: Causes 00:01:00 14.4 Kidney Diseases: Ways to Manage 00:02:00 Cat Health Problem 15: Lactose Intolerance 15.1 Lactose Intolerance: Ways to Identify and Causes 00:02:00 15.2 Lactose Intolerance: Ways to Manage 00:03:00 Cat Health Problem 16: Feline Distemper Disease (Vaccination) 16.1 Feline Distemper Disease: Causes 00:02:00 16.3 Feline Distemper Disease: Ways to Manage 00:01:00 16.4 Feline Distemper Disease: Preventive Measures 00:02:00 Cat Health Problem 17: Rabies 17.1 Rabies: Ways to Identify 00:03:00 17.2 Rabies: Management & Prevention 00:04:00 Conclusion: Ways to Boost Immunity of your Cat Ways to Boost Immunity of your Cat 00:03:00 Assignment Assignment - Cat Care 00:00:00
Embarking on a journey into the world of feline fascination? The 'Cat Care and Dog Training Course' is an all-encompassing curriculum that is crafted under the supervision of industry experts and delves deep into the unique behavioural intricacies of cats, as well as touching upon the pivotal issues related to cat health care. Whether it's understanding the complexities of inter-cat aggression or the factors contributing to feline obesity, this course brings a treasure trove of knowledge right to your fingertips. But that's not all! For those dog lovers, finding the right 'dog training near me' has never been easier. This course seamlessly integrates vital components of dog training, ensuring you are well-equipped to foster harmonious relationships with both cats and dogs alike. Learning Outcomes Analyse and address various cat behavioural issues, from scratching behaviours to excessive vocalisation. Implement strategies to combat specific cat health challenges, including diabetes and dental diseases. Employ techniques to mitigate complex cat behavioural challenges such as obsessive compulsive disorder and redirected aggression. Understand and manage health concerns such as feline cognitive dysfunction and urinary incontinence. Implement preventive health measures for cats, including understanding vaccinations like rabies and feline distemper. Discover ways to enhance the immunity of your cat for optimum health and well-being. Gain insights into foundational dog training methodologies for harmonious pet integration. Why buy this Cat Care and Dog Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cat Care and Dog Training Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Cat Care and Dog Training Course course for? This course is ideal for: Pet lovers aiming to gain deeper insights into cat behaviours and health issues. Individuals seeking a comprehensive understanding of both feline care and dog training. Aspiring pet trainers or carers wanting to broaden their expertise. Cat owners looking for practical solutions to common behavioural and health problems. Dog enthusiasts wanting to integrate foundational dog training knowledge into their skill set. Prerequisites This Cat Care and Dog Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Feline Behavioural Specialist: £30,000 - £45,000 annually Veterinary Nurse Specialising in Cats: £21,000 - £30,000 annually Animal Welfare Officer: £20,000 - £28,000 annually Professional Dog Trainer: £25,000 - £40,000 annually Pet Care Business Owner: £30,000 - £60,000 (depending on the size and location of business) Animal Shelter Manager: £28,000 - £40,000 annually. Course Curriculum Introduction Cat Behavior Issue 1: Scratching Behavior Scratching Behavior 00:07:00 Cat Behavior Issue 2: Intercat Aggression Intercat Aggression 00:05:00 Cat Behavior Issue 3: Attention Seeking Behavior Attention Seeking Behavior 00:08:00 Cat Behavior Issue 4: Petting Induced Aggression Petting Induced Aggression 00:05:00 Cat Behavior Issue 5: Redirected Aggression Redirected Aggression 00:07:00 Cat Behavior Issue 6: Separation Anxiety Separation Anxiety 00:08:00 Cat Behavior Issue 7: Obsessive Compulsive Disorder (OCD) Obsessive Compulsive Disorder (OCD) 00:05:00 Cat Behavior Issue 8: Urine Marking Urine Marking 00:09:00 Cat Behavior Issue 9: Excessive Vocalisation Excessive Vocalisation 00:08:00 Cat Behavior Issue 10: Spilling Water Spilling Water 00:04:00 Cat Behavior Issue 11: Destructive Chewing Destructive Chewing 00:05:00 Cat Behavior Issue 12: Fear in Cats Fear in Cats 00:09:00 Cat Behavior Issue 13: Play Aggression Play Aggression 00:07:00 Cat Health Problem 1: Seizures 1.1 Seizures: Ways to Identify 00:02:00 1.2 Seizures: Causes 00:02:00 1.3 Seizures: Ways to Manage 00:02:00 1.4 Seizures: Preventive Measures 00:01:00 Cat Health Problem 2: Obesity 2.1 Obesity: Ways to Identify 00:02:00 2.2 Obesity: Health Consequences 00:01:00 2.3 Obesity: Causes 00:01:00 2.4 Obesity: Ways to Manage 00:02:00 Cat Health Problem 3: Hearing Loss 3.1 Hearing Loss: Ways to Identify 00:02:00 3.2 Hearing Loss: Causes 00:02:00 3.3 Hearing Loss: Ways to Manage 00:03:00 3.4 Hearing Loss: Preventive Measures 00:01:00 Cat Health Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss 4.1 FCD / Memory Loss: Ways to Identify 00:05:00 4.2 FCD / Memory Loss: Causes 00:01:00 4.3 FCD / Memory Loss: Ways to Manage 00:04:00 Cat Health Problem 5: Urinary Incontinence 5.1 Urinary Incontinence: Ways to Identify 00:01:00 5.2 Urinary Incontinence: Causes 00:01:00 5.3 Urinary Incontinence: Ways to Manage 00:03:00 Cat Health Problem 6: Arthritis / Joint Pain 6.1 Arthritis / Joint Pain: Ways to Identify 00:03:00 6.2 Arthritis/ Joint Pain: Causes 00:01:00 6.3 Arthritis: Ways to Manage 00:04:00 Cat Health Problem 7: Vision Loss 7.1 Vision Loss: Ways to Identify 00:05:00 7.2 Vision Loss: Causes 00:01:00 7.3 Vision Loss: Ways to Manage 00:03:00 7.4 Vision Loss: Preventive Measures 00:01:00 Cat Health Problem 8: Diabetes 8.1 Diabetes: Ways to Identify 00:03:00 8.2 Diabetes: Ways to Manage 00:02:00 Cat Health Problem 9: Cancer 9.1 Cancer: Ways to Identify 00:02:00 9.2 Cancer: Causes 00:03:00 9.3 Cancer: Preventive Measures 00:02:00 Cat Health Problem 10: Dental Diseases 10.1 Dental Diseases: Ways to Identify 00:03:00 10.2 Dental Diseases: Preventive Measures 00:02:00 Cat Health Problem 11: Fatty Liver Disease 11.1 Fatty Liver Disease: Ways to Identify 00:02:00 11.2 Fatty Liver Disease: Causes 00:02:00 11.3 Fatty Liver Disease: Ways to Manage 00:01:00 11.4 Fatty Liver Disease: Preventive Measures 00:02:00 Cat Health Problem 12: Heart Diseases 12.1 Heart Diseases: Ways to Identify 00:02:00 12.2 Heart Diseases: Causes 00:02:00 12.3 Heart Diseases: Preventive Measures 00:01:00 Cat Health Problem 13: Hyperthyroidism 13.1 Hyperthyroidism: Ways to Identify 00:03:00 13.2 Hyperthyroidism: Causes 00:01:00 13.3 Hyperthyroidism: Ways to Manage 00:01:00 Cat Health Problem 14: Kidney Diseases 14.1 Kidney Diseases: Ways to Identify 00:02:00 14.2 Kidney Diseases: Health Consequences 00:02:00 14.3 Kidney Diseases: Causes 00:01:00 14.4 Kidney Diseases: Ways to Manage 00:02:00 Cat Health Problem 15: Lactose Intolerance 15.1 Lactose Intolerance: Ways to Identify and Causes 00:02:00 15.2 Lactose Intolerance: Ways to Manage 00:03:00 Cat Health Problem 16: Feline Distemper Disease (Vaccination) 16.1 Feline Distemper Disease: Causes 00:02:00 16.2 Feline Distemper Disease: Health Consequences 00:01:00 16.3 Feline Distemper Disease: Ways to Manage 00:01:00 16.4 Feline Distemper Disease: Preventive Measures 00:02:00 Cat Health Problem 17: Rabies 17.1 Rabies: Ways to Identify 00:03:00 17.2 Rabies: Management & Prevention 00:04:00 Conclusion: Ways to Boost Immunity of your Cat Ways to Boost Immunity of your Cat 00:03:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
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Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp
Selling Skills for Professionals: Part 2 Making the Sale Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale. In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections. Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements. If you want to know how to sell professional services successfully, this is the course for you. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close Lesson 13: Closing (At Last) Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2 Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Course Overview The Level 3 Diploma in Health and Social Care provides a comprehensive introduction to the fundamental principles, practices, and responsibilities involved in supporting individuals across health and social care settings. This course covers communication techniques, safeguarding, professional ethics, legal frameworks, and risk management, offering a thorough understanding essential for a successful career. Learners will gain the knowledge needed to promote equality, uphold rights, and support the wellbeing of vulnerable individuals. Designed to prepare learners for employment or further study, this diploma develops critical skills valued within the sector, including decision-making, professional conduct, and awareness of care standards. Upon completion, learners will be well-equipped to contribute meaningfully to a range of health and social care environments, ensuring they make a positive impact on service users' lives and outcomes. The course offers strong foundations for those aspiring to work confidently and ethically within one of the UK's most important industries. Course Description The Level 3 Diploma in Health and Social Care offers in-depth training across key areas crucial for effective practice within the sector. The curriculum includes an exploration of communication strategies, safeguarding procedures, professional standards, legal obligations, and ethical considerations. Learners will develop a clear understanding of their role as caregivers and healthcare professionals, learning how to promote diversity, equality, and the rights of those in their care. Through a structured learning journey, students will build essential skills such as critical thinking, risk assessment, and compliance with health and safety responsibilities. The course provides an engaging learning experience that fosters personal development, enhances industry-relevant knowledge, and prepares learners to meet the demands of various care settings. Whether aiming for immediate employment or progression to further qualifications, this diploma serves as a stepping stone to a rewarding career supporting others and improving health and social care services across the community. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build foundational knowledge in health and social care. Professionals aiming to enhance their understanding of industry regulations and ethical practice. Beginners with an interest in pursuing a career in health and social care. Career changers looking to enter the health and social care sector. Career Path Healthcare Support Worker Care Coordinator Social Care Worker Residential Care Officer Healthcare Assistant Community Support Worker Welfare Support Worker Mental Health Support Worker
Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Register on the Health and safety in Care today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Health and safety in Care course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Health and safety in Care course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £59. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Health and safety in Care course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Basic Framework for Health and Safety Basic Framework for Health and Safety 00:14:00 Module 02: Information and Guidance for Health and Safety Information and Guidance for Health and Safety 00:14:00 Module 03: Responsibilities Related to Infection Prevention and Control (IPC) Responsibilities Related to Infection Prevention and Control (IPC) 00:12:00 Module 04: Recognise and Respond to Outbreaks of Infection Recognise and Respond to Outbreaks of Infection 00:15:00 Module 05: Proportionate Approaches to The Implementation of IPC Proportionate Approaches to The Implementation of IPC 00:16:00 Module 06: Supporting Others to Comply with Legislative Supporting Others to Comply with Legislative 00:12:00 Module 07: Infection Risk Assessment and Minimising Infection Infection Risk Assessment and Minimising Infection 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Pension today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Pension is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Pension Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Pension, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Overview of the UK Pension system Overview of the UK Pension system 00:16:00 Module 02: Type of Pension Schemes Type of Pension Schemes 00:22:00 Module 03: Pension Regulation Pension Regulation 00:35:00 Module 04: Pension Fund Governance Pension Fund Governance 00:24:00 Module 05: Law and Regulation of Pensions in the UK Law and Regulation of Pensions in the UK 00:20:00 Module 06: Key Challenges in UK Pension System Key Challenges in UK Pension System 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.