26561 Management courses in Formby delivered Online

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Master AutoCAD with Compete High’s Diploma in AutoCAD course! Learn essential tools, drawing techniques, and advanced features through expert-led online training. Study at your own pace and earn a certificate. Enrol today!

📚 Want to master UK Business Law? Compete High’s online course covers corporate law, contracts, business structures, and more! Learn at your own pace and earn a certificate to boost your career. Enrol now! 🎓⚖️

Secure workplace health with our COSHH Training. Master regulatory compliance, identify hazardous substances, conduct risk assessments, and implement safety measures. This course is essential for anyone managing or working with hazardous materials.

Over-committed? Reduce your stress without disappointing others… Find out how to handle yourself well when your to-do list is out the door - in just 10 minutes! Working ‘harder’ isn’t the answer to being effective at work. This workshop helps you to recognise your default behaviour and helpful alternatives to managing competing requests on your time. Repeatedly saying 'yes' to requests that don't allow us to do our best work can end up with frustration on all sides - but we are often more afraid of the consequences of pushing back, or simply don't know how to do it with grace and professionalism. The 3 things you'll learn in this FREE introductory training: 1. The shocking facts of how stress changes the brain 2. The best thought disrupter for handling pressure 3. How to use the accountability ladder to boost your reputation for effectiveness at work Uncover the neuroscience behind your triggers and reactions to stressful workloads and find out how to switch into a more helpful way of working.

Feeling unheard or overlooked? Impact conversations without risking relationships… Find out how to have the influence you want in challenging conversations - in just 10 minutes! Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way. The 3 things you'll learn in this FREE introductory training: 1. The skills you already have for making an impact that you might not give credit to 2. The areas you can develop in order to make impactful points well 3. How to frame your point succinctly and boost others' confidence and trust in you Feeling clear and confident about framing yourself and your messages for win-win results.

🌟 Discover the Path to Workplace Wellness and Stress Reduction! 🌟   Welcome to our transformative online course: 'Workplace Wellness and Stress Reduction Program.' Are you ready to reclaim balance, enhance productivity, and foster a more fulfilling work-life? This course is your guide to achieving just that!   🚀 MODULE 01: Introduction Get started on your wellness journey as we lay the foundation for understanding the significance of workplace wellness and stress reduction. 🌟 MODULE 02: Calling Forward Your True Self to Lead Unlock your potential by tapping into your authentic self, empowering you to lead with confidence and purpose. 🔍 MODULE 03: Becoming Aware of Your Blind Spots (FEARS) Identify and address the blind spots that hinder your growth and success, focusing on overcoming fears that impede progress. 💪 MODULE 04: Preparing Your Body to Reduce Stress Explore techniques and practices to equip your body physically and mentally, fostering resilience against stressors. 🌻 MODULE 05: Taking Care of Your Blind Spots (FEARS) Dive deeper into strategies tailored to address and overcome your specific fears, promoting personal and professional growth. 🎯 MODULE 06: Blueprint to Manage Your Work Stress - Putting it All Together Construct a comprehensive blueprint to effectively manage work-related stress, synthesizing the knowledge gained throughout the course.   🌈 What You'll Gain: Strategies to mitigate stress in the workplace Techniques to enhance self-awareness and authenticity in leadership Methods to identify and overcome personal blind spots and fears Practical tools for physical and mental well-being A personalized blueprint to manage work stress effectively   🌟 Why Choose Us? Expert-led curriculum designed by industry professionals Actionable and practical modules for immediate implementation Engaging exercises, assessments, and resources for comprehensive learning Flexible learning schedule to suit your pace and commitments Supportive community for shared experiences and growth   🌟 Who Is This Course For? This course is perfect for professionals seeking to thrive in their careers while prioritizing their well-being. Whether you're a team leader, entrepreneur, or employee, this program equips you with invaluable skills for success and fulfillment. Don't let stress hold you back from achieving your true potential! Enroll now and embark on a journey towards workplace wellness, empowered leadership, and a more fulfilling work life. Start your transformation today! 🚀 Join our Workplace Wellness and Stress Reduction Program and take charge of your well-being and success! 🚀 Course Curriculum Module 01: Introduction Introduction 09:03 Module 02: Calling Forward Your True Self to Lead Calling Forward Your True Self to Leadx 23:41 Module 03: Becoming Aware of Your Blind Spots (FEARS) Becoming Aware of Your Blind Spots (FEARS) 15:41 Module 04: Preparing Your Body to Reduce Stress Preparing Your Body to Reduce Stress 22:03 Module 05: Taking Care of Your Blind Spots (FEARS) Taking Care of Your Blind Spots (FEARS) 37:17 Module 06: Blueprint to Manage Your Work Stress - Putting it All Together Blueprint to Manage Your Work Stress - Putting it All Together 21:18

Mental Health First Aid Online Course Enhance your skills with our comprehensive Mental Health First Aid Course, designed for mental health professionals and anyone seeking to provide immediate support during mental health crises. This course offers an in-depth exploration of mood disorders, personality disorders, and effective approaches to handling mental health emergencies. Gain valuable insights into mental health legislation, treatment options, and more, helping you stand out in the competitive job market or advance in your current role.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Imagine a world where national security and public safety threats are detected, analysed, and addressed promptly. This is the realm of intelligence analysts, who play a vital role in ensuring our safety. The Intelligence Analysis for National Security and Public Safety course provides comprehensive knowledge to help you succeed in this growing industry. The demand for intelligence analysts in the UK is rising, with the government and private sector investing heavily in national security infrastructure. This Intelligence Analyst Certification Course will equip you with the skills and understanding required to excel in intelligence analysis. Learning Outcomes: Understand the definition and importance of intelligence analysis in national security and public safety. Gain knowledge of the historical development and evolution of intelligence analysis. Comprehend the intelligence cycle and its components for effective analysis. Develop critical thinking and structuring techniques for accurate intelligence analysis. Learn the analysis process, best practices, and methodologies. Examine the role of intelligence in national security and its implications. Explore legal issues and ethical considerations in intelligence analysis. Identify your role, responsibilities, and functions as an intelligence analyst. Why Prefer this Intelligence Analysis for National Security and Public Safety Course? Opportunity to earn a certificate accredited by CPD QS after completing this Intelligence Analysis for National Security and Public Safety course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support Throughout this Intelligence Analysis for National Security and Public Safety course, you will learn the intelligence cycle, critical thinking, structuring techniques, and the legal and ethical considerations involved in intelligence analysis. This Intelligence Analysis for National Security and Public Safety course will pave the way for a rewarding career in intelligence, with ample opportunities for growth and development. Enrol in the Intelligence Analysis for National Security and Public Safety course today, and become part of the front line in safeguarding our nation and communities. Here is the curriculum breakdown of this Intelligence Analysis for National Security and Public Safety course: Module 01: Learn the concept of intelligence analysis Understand its significance in national security Module 02: Explore historical development Understand its evolution over time Module 03: Discover the intelligence cycle components Learn how it enhances analysis Module 04: Develop critical thinking skills Understand structuring for accurate analysis Module 05: Learn methodologies and best practices Enhance your analysis process Module 06: Examine the role of intelligence in security Understand its implications for national security Module 07: Explore legal and ethical issues Learn to navigate them as an analyst Module 08: Identify your role as an intelligence analyst Understand your responsibilities and functions Certification Upon successful completion of the Intelligence Analysis for National Security and Public Safety course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as intelligence analysts in national security, law enforcement, or public safety sectors Professionals in related fields want to enhance their understanding of intelligence analysis and its application. Public safety and national security agencies seeking to train their staff in intelligence analysis Students pursuing degrees in security studies, political science, or related fields who want to develop a foundation in intelligence analysis. Researchers or academics focusing on intelligence analysis and its role in national security and public safety. Requirements You will not need any prior background or expertise. All you need to take this Intelligence Analysis for National Security and Public Safety is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Intelligence Analyst - £30-50k/year Counterterrorism Analyst - £35-55k/year Law Enforcement Analyst - £25-45k/year Security Consultant - £40-70k/year Crime Analyst - £25-45k/year

Overview With the ever-increasing demand for Health and Safety - CPD Certified Course in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Health and Safety - CPD Certified Course may be. Learning about Health and Safety - CPD Certified Course or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Health and Safety - CPD Certified Course . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Health and Safety - CPD Certified Course is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Health and Safety - CPD Certified Course course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Health and Safety - CPD Certified Course course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Health and Safety - CPD Certified Course course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Health and Safety - CPD Certified Course , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Health and Safety - CPD Certified Course , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Health and Safety - CPD Certified Course , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Health and Safety - CPD Certified Course course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.     Course Curriculum Module 1 Introduction to Health and Safety Awareness. Introduction to Health and Safety Awareness. 00:00 Module 2 Health and Safety Awareness in Different Situations. Health and Safety Awareness in Different Situations. 00:00 Module 3 Legal Considerations and Employer Responsibility. Legal Considerations and Employer Responsibility. 00:00 Module 4 Public Health Considerations. Public Health Considerations. 00:00 Module 5 Regulations to Consider for Health and Safety. Regulations to Consider for Health and Safety. 00:00