25558 Management courses in Exeter delivered Online

The course is relevant to anyone requiring an understanding of the use of Agile or looking to adopt it. This includes, but is not limited to, organisational leaders and managers, marketing executives and managers, and/or all professionals working in an Agile environment, including software sesters, developers, business analysts, UX designers, project management office (PMO), project support and project coordinators.

About Course Document Management Course: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Document Management Course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes.Learning Outcomes The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. What Will You Learn? The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Course Content Document Management Course Overview Overview of the Course Introduction to Document Management Introduction Digitizing paper documents and managing electronic files Digitizing paper documents and managing electronic files Document Management System Document Management System Implementing security measures to protect sensitive information Implementing security measures to protect sensitive information Document creation and editing Document creation and editing Collaboration and Version Control Collaboration and Version Control Compliance and regulatory considerations for document management Compliance and regulatory considerations for document management Document Workflow Management Document Workflow Management Troubleshooting and problem-solving for common document management issues Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Emerging trends and developments in the field of document management Conclusion Conclusion A course by Xpert Learning Audience Office Administrators and Assistants Project Managers Business Owners and Entrepreneurs Records and Information Managers Information Technology Professionals Human Resources Managers Legal Professionals Anyone looking to improve their document management skills and knowledge

Are you ready to embark on a journey into the world of logistics and supply chain management? Our 'Logistics Management' course is your ticket to a dynamic and rewarding career in the transportation and logistics industry. In this course, you will delve into ten comprehensive modules that cover everything from the fundamentals of logistics to international logistics and demand forecasting. By the end of this logistics course, you'll have the practical skills and knowledge needed to excel in this ever-evolving field. Learning Outcomes: Gain a deep understanding of logistics and its critical role in supply chain management. Master the art of procurement and purchasing management, ensuring cost-effective operations. Develop strong supplier relationships to enhance efficiency and reliability. Learn transportation management techniques to optimize the movement of goods. Acquire expertise in demand forecasting and planning to meet market demands effectively. Who Is This Course For? Aspiring logistics professionals looking to kickstart their careers. Individuals seeking a comprehensive understanding of supply chain operations. Students and recent graduates interested in logistics management. Professionals in related fields aiming to expand their knowledge. Anyone looking for a rewarding career in transportation and logistics. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Logistics Manager: £30,000 - £70,000 per year Procurement Specialist: £25,000 - £50,000 per year Supply Chain Analyst: £25,000 - £50,000 per year Transportation Coordinator: £20,000 - £40,000 per year Inventory Control Manager: £30,000 - £60,000 per year Warehousing Supervisor: £25,000 - £45,000 per year Course Content Logistics Management Module 1: Introduction to Logistics Management Module 2: Supply Chain Management Module 3: Procurement and Purchasing Management Module 4: Supplier Relationship Management Module 5: Transportation Management Module 6: Inventory Management Module 7: Warehousing and Distribution Management Module 8: International Logistics Module 9: Logistics Outsourcing Module 10: Demand Forecasting and Planning

Description: A business of Hotel and Restaurant is very lucrative. The course covers the essential techniques and skills of managing a hotel or restaurant. You will learn the essential etiquette and communication skill, quality management, marketing, hospitality management, and more. The course also focuses on restaurant management covering the ways of starting a restaurant, food business, starting a food catering etc. The purpose of the course is to help you to manage any restaurants and hotels, no matter where you run your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel and Restaurant Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel and Restaurant Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Mock Exam Mock Exam - Hotel and Restaurant Management Diploma 00:20:00 Final Exam Final Exam - Hotel and Restaurant Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **25-in-1 Security Management and Police Studies - Advanced Diploma Mega Bundle** Security Management and Police Studies - Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Security Management and Police Studies - Advanced Diploma package online with Studyhub through our online learning platform. The Security Management and Police Studies - Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Security Management and Police Studies - Advanced Diploma course provides complete 360-degree training on Security Management and Police Studies - Advanced Diploma. You'll get not one, not two, not three, but twenty-five Security Management and Police Studies - Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Security Management and Police Studies - Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Security Management and Police Studies - Advanced Diploma Bundle consists the following career oriented courses: Course 01: Diploma in Security Management Course 02: Criminal Intelligence Analyst Certification - Police Intelligence Course 03: Criminology and Police Investigations Course 04: Prison Officer Course 05: Accident Investigation Course 06: Forensic Psychology, Offender Profiling and Incident Management Course Course 07: Cyber Security Incident Handling and Incident Response Course 08: Crime Report Writing: Effective Documentation for Law Enforcement Course 09: Witness Investigation Course 10: Criminology: Criminal Law Course 11: Criminology & Profiling Diploma Course 12: Criminology Diploma Course 13: Criminal Psychology Course 14: Forensic Psychology Course Course 15: Crime Scene Investigator Course 16: Fundamentals of Private Investigating Course 17: Prison / Correctional Officer Diploma Course 18: Traffic Marshal (Banksman) Certification Course 19: Risk Assessment & Management Course 20: Intelligence Analyst Certification Course 21: Forensic Engineering Investigator Course 22: First Aid Training Certification Course 23: Diploma in English Law and UK Legal Infrastructure Course 24: Active Shooter: Surviving An Attack Course 25: Comprehensive Safety Audits: Ensuring Workplace Safety and Compliance The Security Management and Police Studies - Advanced Diploma course has been prepared by focusing largely on Security Management and Police Studies - Advanced Diploma career readiness. It has been designed by our Security Management and Police Studies - Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Security Management and Police Studies - Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Security Management and Police Studies - Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Security Management and Police Studies - Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Security Management and Police Studies - Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Security Management and Police Studies - Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Security Management and Police Studies - Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Security Management and Police Studies - Advanced Diploma lessons One to one assistance from Security Management and Police Studies - Advanced Diploma Professionals if you need it Innovative exams to test your knowledge after the Security Management and Police Studies - Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Security Management and Police Studies - Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Security Management and Police Studies - Advanced Diploma certificate and transcript on the next working day Easily learn the Security Management and Police Studies - Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Security Management and Police Studies - Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Security Management and Police Studies - Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Security Management and Police Studies - Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Security Management and Police Studies - Advanced Diploma Career path You will be able to kickstart your Security Management and Police Studies - Advanced Diploma career because this course includes various courses as a bonus. This Security Management and Police Studies is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Security Management and Police Studies - Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Boost Your Career By Enrolling In This Import/Export & Logistics Management Bundle To Overcome Your Challenges! 5 in 1 Import/Export & Logistics Management Bundle If you aim to enhance your Import/Export skills, our comprehensive Import/Export course is perfect for you. Designed for success, this Import/Export course covers everything from basics to advanced topics in Import/Export. Each lesson in this Import/Export course is crafted for easy understanding, enabling you to become proficient in Import/Export. Whether you are a beginner or looking to sharpen your existing Nursing skills, this Import/Export is the ideal choice. This Import/Export & Logistics Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Import/Export Processing Course 02: Anti Money Laundering & Tax Accounting Certificate Course 03: Logistics Management Course 04: Transport Planning Course 05: Commercial Law Start your learning journey straightaway with our Import/Export & Logistics Management bundle Assessment Process Once you have completed all the courses in the Import/Export & Logistics Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export & Logistics Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise Career path This Import/Export & Logistics Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

If you want to build your career in the culinary sector, then this Restaurant Management course will help you to get the required skills to take the first step in the professional field. This course has been developed to educate you on the rules and regulations of restaurant management and maintaining the hygiene of your food. This Restaurant Management course is equipped with easy-to-digest modules that break down each topic to ensure all our students receive an unparalleled and thorough learning experience. Our Restaurant Management course lessons are prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Restaurant Management Course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components.  Learn Restaurant Management techniques from industry experts today and enhance your skills and knowledge in no time and lead tomorrow. This Restaurant Management course will show you how you can increase your possibility to get your desired job and boost your personal growth. On the Restaurant Management course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Restaurant Management course will help you land the job you want in a related field.  Enjoy a pleasant and professional 100% online learning experience and enrol in our Restaurant Management course today and take control of your career! Who is this Course for? The Restaurant Management course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Event Managers Restaurant Owners Barista Waiters Cafe Owners Restaurant Managers Study the Restaurant Management course today and enhance your professional skillset from the comfort of your home! Entry Requirement There are no formal entry requirements for the Restaurant Management course; with enrollment, this course is open to anyone! Anyone with a passion for learning about Restaurant Management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Restaurant Management course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Restaurant Management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 03: Restaurant Industry Restaurant Industry 00:32:00 Module 04: Restaurant Leadership and Management Restaurant Leadership and Management 00:22:00 Module 05: The Process of Selection and Recruitment in the Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 06: The Process of Development and Training in the Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 07: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 08: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 09: Food Safety - An Introduction Food Safety - Introduction 00:26:00 Module 10: Supervision of Food Safet Supervision of Food Safety 00:34:00 Module 11: Food Safety Legislation Food Safety Legislation 00:31:00 Module 12: Food Safety Management System Food Safety Management Systems 00:41:00 Module 13: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 14: Contamination Hazards Contamination Hazards 00:26:00 Module 15: Controlling Contamination Controlling Contamination 00:36:00 Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Module 17: Food Poisoning (Non-Bacterial) Food Poisoning (Non-Bacterial) 00:29:00 Module 18: Personal Hygiene Personal Hygiene 00:27:00 Module 19: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 20: Pest Management Pest Management 00:27:00 Module 21: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Diploma in Customer Relationship Management (CRM) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Diploma in Customer Relationship Management (CRM) Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Diploma in Customer Relationship Management (CRM) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Customer Relationship Management (CRM) Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Customer Relationship Management (CRM)? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Relationship Management (CRM) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Diploma in Customer Relationship Management (CRM) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Diploma in Customer Relationship Management (CRM) does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Diploma in Customer Relationship Management (CRM) was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Diploma in Customer Relationship Management (CRM) is a great way for you to gain multiple skills from the comfort of your home.   Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Diploma in Customer Relationship Management (CRM) 02:30:00 Recommended Materials Workbook - Diploma in Customer Relationship Management (CRM) 03:47:00 Order Your Certificate Order Your Certificate QLS

Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan