25536 Management courses in Coventry delivered Online

Every successful organization around the world relies on effective Business Process Management. Are you a working professional with a focus on business processes or management who wants to be at the leading edge of various methods for discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes? Then our Business Process Management Online course is perfect for you! This comprehensive and up-to-date Business Process Management Online course is an excellent way to get started in this field. Process managers are responsible for planning, implementing, monitoring, assessing, and optimizing a wide range of critical processes, regardless of the size, nature, or objectives of the business. Business Process Management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management Onlinecourse will provide you with an in-depth understanding of the evolution of enterprise system architectures, business process management, and an introduction to the business process life cycle. You will also learn how to map business processes using flow charts and diagrams, create business functions, identify function leaders, and properly plan the modeling, monitoring, and optimizing phases. You will be able to recognize and oversee your growth as well as reflect on your experiences while taking our course in order to gain insightful knowledge about who you are and how your goals are changing. This informative Business Process Management Onlinecourse has been designed to be equally beneficial to both newcomers and existing members of the workforce. Business Process Management Online allows organizations to successfully achieve their goals by effectively utilizing processes. Once processes have been implemented, they must be monitored, evaluated, and optimized to ensure that they continue to meet the objectives for which they were designed. A company that can successfully manage its processes can maintain a competitive advantage while increasing productivity and efficiency, and lowering costs. Learning Outcomes After completing Business Process Management Online Bundle course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Online Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Business Process Management Online Course Course 01: Business Process Management Online Course 02: Level 5 Negotiation Skills Course Course 03: Level 5 Proofreading & Copy Editing ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum *** Business Process Management Online *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail Assessment Method After completing each module of the Business Process Management Online, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Process Management Online, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management Online course is ideal for anyone who desires to enhance their business process management skills. Requirements There are no specific requirements for this Business Process Management Online because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management Online course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

This Construction Management is our highest-level course, designed for passionate candidates about climbing the corporate ladder to top-level leadership positions. This course is a must-take for those looking for a job in Construction Management. This course will give you a comprehensive but easy-to-understand overview of the new construction industry. It will help you hone your practical skills, gain experience, and strengthen your faith in order for you to become a competent and capable Construction Management leader. Successful construction managers devote their careers to improving the working and living environments for everyone. In terms of job satisfaction and fulfilment, there is no comparison. Capable construction managers are in high demand all over the world. As a result, for qualified candidates, it can be one of the most lucrative careers. This Construction Management Level 7 course is mandatory if you are considering a career in Construction Management. It is the ultimate course for construction professionals seeking an industry-recognized qualification, designed by industry experts. Learning Outcomes After completing this course you will be able to: Describe the importance and features of construction management. Describe how to use methods like project life cycle management, site audit, and cost management. Plan, procure, purchase, and manage material and equipment. Take a broad look at human resource management and on-site interactions. Describe risk and value management, as well as health and wellness. Why Choose Construction Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. *****Course Included***** Main Course: Level 7 Construction Management **Free Courses** Course 01: Property Management Course 02: Working in Confined Spaces Course 03: Level 5 Health and Safety at Work Course 04: Fire Safety Level 2 Course 05: Property Development Diploma ***Others*** Free 6 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 7 Construction Management*** Course Curriculum Module 1: Introduction to Construction Management Importance of Construction Management Traits of the Construction Industry Multiplicity of Agencies Function of the Construction Supervisor Module 2: Arrangement of Construction Projects What is the Project Life Cycle? Describe Project Phases and Processes Describe Executing and Control Phase Define Investment Appraisal Explain Project Statutory Clearance What is Project Scope? Describe Planning Processes Module 3: Work Breakdown Structure Explained What is Work Breakdown Structure? Work Breakdown Structure and Its Purpose How to a Work Breakdown Structure Module 4: The Process of Estimation and Resources Allocation for a Project The Process of Estimation and Resources Allocation for a Project Construction Management - Tips and Techniques for Estimation Ways of Increasing Estimation Accuracy How to Identify Task Dependencies Module 5: Planning Project Effectively Different Types of Network Diagrams Explain Critical Path Method Explain PERT vs. CPM Module 6: Project Risk Management Describe Uncertainty and Risk Management Planning for Risk Management How to Monitor and Control Risk Module 7: Estimating Cost An Estimate of a Construction Project Estimation During Feasibility Studies Estimating for Planning and Scheduling Estimation for Variations Module 8: Initial Site Investigation and Assessment Different Types of Buildings Describe Zoning and Other Factors Explain Environmental Impact Study (EIS) The Ways of Construction at Rock Sites Define Engineering Geology Explain Flood Plains and Flood Protection Module 9: Site Organisation How to Access to Site and Site Roads Different Types of Construction How to Store Various Construction Materials Lime Describe Structural and Reinforce Steel What are the Roofing Materials? Describe Boards Module 10: Planning for Construction Equipment How to Select Equipment Describe Equipment Productivity Describe Product Features and Attachments Benefits of Purchasing Equipment Module 11: Managing Construction Equipment Organizing Equipment Management Describe Spare Parts Inventory Describe Availability of Spare Parts Define Inventory Management What is Stock Planning? Describe Field Repairs and Maintenance Facilities Explain Data Bank Module 12: Managing Construction Materials Describe Material Planning and Control Factors Resisting Material Management Describe Quality Specification Describe Material Handling and Equipment Module 13: Human Resources Management (HRM) Roles and Functions of HRM Purposes of Manpower Mapping at Construction Sites Approaches of Manpower Mapping Module 14: Building Better Teams How to Define, Evaluate and Manage Teams Required Stages of Team Development Module 15: Managing Conflict Describe Conflicts and Its Types What are the Stages of Conflict? 5 Conflict Management Strategies How Communication Helps in Conflict Resolution Module 16: Managing Anger and Violence in the Workplace Describe Workplace Violence How Communication Skills Helps in Managing Anger How to Develop a Policy and Programme for Preventing Workplace Violence Module 17: Storage Management Different Elements of Purchasing Describe Materials Purchasing System Explain Stores Systems and Procedures Module 18: Purchasing and Vendor Management Describe Vendor Management The Ways of Vendor Registration and Development The Process of Vendor Rating The Purposes of Vendor Rating Module 19: Quality Control for Construction Works Describe Quality Control What are the Advantages of Quality Control? Describe Contractor Quality Control What are the Incentives and Penalties? Module 20: Legal Features of Contracting Explain Competitive Bid Contracts Describe Combined Lump Sum and Unit Price Contracts Understanding Insurance Contracts and Claims Assessment Method After completing each module of the Level 7 Construction Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this course. It should be viewed as a way for recent graduates and job seekers to improve their resumes. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Stress Management: Stress Management Course Online Have you ever been in a stressful scenario before? Do you seek a way away from your current stressful environment? You will learn the abilities and strategies required to manage stress in this Stress Management: Stress Management Course. Cognitive therapy and stress-relieving techniques are both included in this Stress Management: Stress Management Course. The effects of depression on the mind and body are discussed in Stress Management: Stress Management Course. Another module of this Stress Management program covers the connection between stress and the immune system. Stress Management also exemplifies several organizational techniques designed to promote a pleasant workplace for workers. You will know more about stress management and how to use it in everyday life by the time you complete the Stress Management: Stress Management Course. Participate in this thorough course on Stress Management: Stress Management Course to learn how to handle and ultimately overcome difficult situations! Learning Outcomes of Stress Management: Stress Management Course After completing this Stress Management course, the learner will be able to: Gain a thorough understanding of workplace stress from the Stress Management course. Stress Management helps to gain in-depth knowledge about rational and irrational beliefs. Stress Management describes the ABC framework of REBT. You can understand Cognitive Behavioural Therapy (CBT) in the workplace from this Stress Management course. Stress Management will boost your knowledge about how to identify and Challenge distorted negative thoughts. Special Offers of this Stress Management: Stress Management Course This Stress Management: Stress Management Course includes a FREE PDF Certificate. Lifetime access to this Stress Management: Stress Management Course Instant access to this Stress Management: Stress Management Course Get FREE Tutor Support from Monday to Friday in this Stress Management: Stress Management Course Main Course: Stress Management Course Courses are included in this Stress Management: Stress Management Course Course 01: Working at Height Training Course Course 02: Equality and Diversity Course 03: Manual Handling Course [ Note: Free PDF certificate as soon as completing the Stress Management: Stress Management Course] Stress Management: Stress Management Course Online Industry Experts Designed this Stress Management: Stress Management Course into 07 detailed modules. Course Curriculum of Stress Management - Course Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts Assessment Method of Stress Management: Stress Management Course After completing each module of the Stress Management: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Stress Management: Stress Management Course After completing the MCQ/Assignment assessment for this Stress Management: Stress Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Stress Management: Stress Management Course Online This Stress Management: Stress Management Course is suitable for anyone whose work or personal life suffers from stressful thoughts. Including: Students Job seekers Stressed-out executives Managers who have trouble getting a good night's sleep Entrepreneurs Requirements Stress Management: Stress Management Course Online Students who intend to enrol in this Stress Management: Stress Management Course must meet the following requirements: Stress Management: Good command of the English language. Stress Management: Must be vivacious and self-driven. Stress Management: Minimum Basic computer knowledge. Stress Management: A minimum of 16 years of age is required. Career path Stress Management: Stress Management Course Online This Stress Management: Stress Management Course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty. With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future. Learning Outcomes: Understand the core principles of CRM. Identify effective CRM strategies for businesses. Analyse customer data for insightful decision-making. Familiarise yourself with CRM database structures and uses. Deepen and enhance customer relationships. Efficiently address and manage customer complaints. Predict future trends and directions of CRM. Kye Highlights of the Customer Relationship Management (CRM)course: Lifetime access to CRM course materials Full tutor support is available from Monday to Friday with the CRM course Learn CRM skills at your own pace from the comfort of your home Gain a complete understanding of CRM course Accessible, informative CRM learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CRM Study CRM in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CRM course Customer Relationship Management Curriculum Breakdown of the Customer Relationship Management Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM). Requirements To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Relationship Management course will enhance your knowledge and improve your confidence. CRM Specialist: £30,000 to £50,000 per year Customer Success Manager: £35,000 to £60,000 per year CRM Administrator: £25,000 to £40,000 per year Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year CRM Consultant: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Buy Big. Save Big; Save: £403! Offer Ends Soon; Hurry Up!! With the finest and award-winning Supply Chain Management course, you can take your professional skills to a whole new phase! Don't waste time on ineffective learning; instead, study the Supply Chain Management and benefit from an expertly designed, cost-effective training experience. Through the online training course, learn from industry experts and easily equip yourself with the practical knowledge and skills you need to succeed in your chosen career. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Supply Chain Management substantial and easier than ever! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. You will fulfill your dreams and prepare for your ideal career by taking this intensive this course. This course offers students an in-depth learning experience that they can work through at their own pace to advance their careers. This same course will teach you everything you need to know to advance in your chosen field. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in this course will help you find your dream career sooner than you ever imagined. With this program, you will stand out from the crowd and prepare for the career you want. Learning Outcomes Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Supply Chain Management course to provide a rich and in-depth training experience for all students who enroll in it. Enroll in the course right now and you'll have immediate access to all of this course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Module 01: An overview of Supply Chain Management Definition Importance Structure Module 02: Role of logistics The Definition of Logistics Logistic Activities Logistic Optimization Logistic Master planning Module 03: Customer Response Principles and Systems Customer Response Fundamentals Customer Activity Profiling Customer Response Performance Measures Order Capture and Entry Order Processing Documentation, Invoicing, and Collections Module 04: System and Principles Supply Chain Systems Examples of Supply Chains in Different Industries Effect of External Influences on Supply Chains Allocation of Costs, Resources, and Benefits Module 05: Global Supply Chain Operations Global Business Environment Strategic Challenges How Global Supply Chains Response Module 06: Inventory Strategies Inventory Fundamentals Forecasting Order Quantity Engineering Inventory Deployment Inventory Organization Design and Development Module 07: Warehouse Management and Operations Introduction Types of warehouse operation Warehouse trade-offs The warehouse manager's challenges Lean warehousing Module 08: Design and Monitoring Configuration Extent of Vertical Integration Outsourcing and Offshoring Location Decisions Troubleshooting problems and solutions Module 09: Network and Evaluating Network Design and Its Importance Quantitative Data: Why Does Geography Matter Importance of Multiple Plants Solution of the Quantitative Aspects Using Optimization Module 10: Supply Chain Planning and New Business Concepts Introduction Red Ocean versus Blue Ocean Strategy Strategic Supply Chain Planning Processes The 'Victory' (Winning Strategy) Model Push versus Pull Strategy Effective management of Raw Materials Cost Analysis Value Analysis Module 11: Aligning your supply chain process with your business Building a Strategic Framework Designing the Supply Chain Network Co-ordinating Demand and Supply Collaborating Transportation Network Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All is welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The Supply Chain Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized skillset. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Supply Chain Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Supply Chain Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Step into the captivating world of 'Customer Relationship Management' and unlock the secrets to fostering impeccable customer connections. Initiate your journey with a profound introduction to CRM, paving the way to mastering its fundamental principles and strategies. As you progress, the course immerses you in the art of data analysis and CRM databases, ensuring that you harness the power of information to deepen customer ties. Moreover, hone your prowess in adeptly handling customer feedback and gaze into the prospective advancements in CRM, positioning yourself at the forefront of customer-centric excellence. Learning Outcomes Understand the core principles and objectives of Customer Relationship Management. Develop and implement effective CRM strategies tailored to various business scenarios. Harness the potential of data analytics to inform CRM decisions and strategies. Effectively manage and utilise CRM databases to foster deeper customer connections. Efficiently address customer concerns and complaints, ensuring a seamless experience. Why choose this Customer Relationship Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Customer Relationship Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Customer Relationship Management course for? Aspiring customer relationship managers and strategists. Business owners seeking to enhance customer interactions. Marketing professionals aiming to incorporate CRM into their strategies. Sales personnel aspiring to elevate customer engagement. Data analysts focusing on customer-centric analytics. Career path CRM Specialist: £25,000 - £40,000 CRM Analyst: £30,000 - £50,000 CRM Strategy Manager: £35,000 - £60,000 Customer Experience Manager: £28,000 - £55,000 Complaints Handling Officer: £20,000 - £35,000 CRM Database Administrator: £27,000 - £52,000 Prerequisites This Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Customer Relationship Management 00:00:00

MEF Carrier Ethernet training course description The course progresses from a overview of the Carrier Ethernet service and how it works onto looking at the concepts in depth. Service attributes and management follow with the course finishing with studies of practical Carrier Ethernet. What will you learn Discuss and understand key Carrier Ethernet Concepts. Understand tasks related to designing, deploying and maintaining a Carrier Ethernet network. Offer effective solutions to implementing a Carrier Ethernet enterprise network given available customer resources and requirements. Carry out informed discussions using industry Carrier Ethernet 'vocabulary. Pass the MEF CECP 2.0 professional accreditation exam. MEF Carrier Ethernet training course details Who will benefit: Anyone working with Carrier Ethernet Prerequisites: The course attendees need to be conversant with data networks, as well as Ethernet and IP technologies. Duration 5 days MEF Carrier Ethernet training course contents Section One: Introduction to Carrier Ethernet Introduction to Carrier Ethernet: What is Carrier Ethernet? Evolution, advantages, The MEF, MEF specifications; UNI, EVC, OVC, EPL/EVPL, EP-LAN/ EVP-LAN, EP-Tree/EVP-Tree, etc, overview. How Carrier Ethernet Works: Service Frame Handling. Carrier Ethernet at Customer Premises, metro and core. Carrier Ethernet Workings, UNI attributes, Service Attributes (EVC and EVC per UNI attributes), Bandwidth Profiles, service multiplexing, L2 protocol processing; Carrier Ethernet equipment, CPE, aggregation and homing nodes, core equipment; management systems. The Setting Up of a Carrier Ethernet Service: Step 1: Choose service type, EPL/EVPL, EP-LAN/EVP-LAN, EPTree/EVP-Tree, EVLine...; Step 2: CPE tasks, UNI-C tasks (UNI attributes, service attributes (EVC and EVC per UNI) and bandwidth profiles), UNI-N tasks (L2 protocol handling). Step 3: Non-CPE tasks, Access, metro and core connections set up. Section Two: Carrier Ethernet Concepts in depth Carrier Ethernet Definitions in Depth: UNI, UNI I & II, UNI-N and UNI-C, etc.; NNI/ENNI; EVC; OVC, OVC type (P2P, M2M, Rooted MP), OVC end point (root, leaf, trunk), OVC end point map, OVC end point bundling; Service types in detail, EPL/EVPL, EP-LAN/EVP-LAN, EP-Tree/EVP-Tree, EVLine, Access EPL, Access EVPL . Carrier Ethernet Service Frame Handling: Unicast, multicast and broadcast frame delivery, Tagged, untagged and priority; Tagging, C and S-Tags, 802.3, 802.1d, 802.1q, 802.1ad, 802.1ah evolution, VLAN ID translation/preservation. CoS preservation. Other Key Carrier Ethernet Concepts: MTU, MTU at UNI, MTU at ENNI; Physical Layer Attributes, FE, GbE and 10GbE, Service Multiplexing and Bundling Concept and detail, rules and implications; Hairpin Switching Managing Bandwidth in a Carrier Ethernet Network: Token Bucket Algorithm, EIR, CIR, CBS, EBS, Coupling Flag; Frame Colors, recoloring, Color Awareness attribute, Color Forwarding; Bandwidth Profiles, rules and concepts. MEF CoS identifiers, DEI bit (in S-Tag), PCP bit (in C-Tag or S-Tag), or DSCP (in IP header), Multiflow bandwidth concepts; CoS Label/Color Identification. Section Three: Carrier Ethernet Service Attributes Overview: Carrier Ethernet 2.0; Blueprint C Service Attributes: Per UNI, Physical interfaces, Frame format, Ingress/egress Bandwidth Profiles, CEVLAN ID/EVC Map, UNI protection. EVC per UNI, Ingress/egress Bandwidth Profiles, etc.; Per EVC, CEVLAN ID Preservation, CoS ID Preservation, Relationship between SLA and SLP, Class of Service, etc. OVC, ENNI, OVC End Point per UNI and OVC End Point per ENNI, Ingress/egress bandwidth profiles, etc. Section Four: Managing Carrier Ethernet Networks Overview: MEF Service Lifecycle.Carrier Ethernet maintenance: Port, Link & NE failure, Service Protection Technologies, Fault Identification and Recovery, LAG, Active/Standby EVC, Single EVC with transport protection, G.8031, G.8032, MPLS FRR. SOAMs: Connectivity fault management, connectivity Monitoring, Loopback, Linktrace; Performance Management, Frame Delay, Inter Frame Delay Variation, Availability, Frame Loss Ratio, Resiliency, HLI, DMM, DMR, SLM, SLR; Key Concepts, Single vs dual ended, ordered UNI pair calculations. LOAMs: Link discovery, link monitoring, etc. Terminology and Concepts: MEG levels, MIPs. Section Five: Practical Carrier Ethernet Carrier Ethernet Transport Technologies:Layer 1: SDH. Layer 2: Bridging, provider bridging, PBB, PBBTE. Layer 2.5: MPLS VPWS, MPLS VPLS, MPLS-TP. Carrier Ethernet Access Technologies: fiber, SDH, active fiber, PON, GPON, 10G PON, OTN, WDM; copper, PDH, G-SDSL, 10Pass-TS, HFC; packet radio. Optimising mobile backhaul with Carrier Ethernet Key challenges solutions: Market pressure, LTE evolution, elements and architecture (RAN BS, NC, GWIF.), synchronization, bandwidth management. Circuit Emulation over Ethernet: Purpose, needs and applications. Synchronization: Phased, ToD, External Reference source, SynchE ,NTP, IEEE-1588 v2/ PTP, ACR; MEF Service Definitions for emulated circuits. Applying what you know: Practical examples and scenarios, Carrier Ethernet solutions; Practice Scenarios, Given a scenario, determine appropriate Ethernet services

PTSD Counselling & Management Coaching Overview Are you looking to begin your PTSD counselling career or want to develop more advanced skills in PTSD counselling? Then this PTSD counselling & management online coaching course will set you up with a solid foundation to become a confident PTSD counsellor and help you to develop your expertise in PTSD counselling. This PTSD counselling & management online coaching course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this PTSD counselling & management online coaching course will set you up with a solid foundation to become a confident PTSD counsellor and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a PTSD counsellor. The PTSD counselling & management online coaching course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a PTSD counsellor. This comprehensive PTSD counselling & management online coaching course is the perfect way to kickstart your career in the field of PTSD counselling. This PTSD counselling & management online coaching course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a PTSD counsellor or want to learn more skills on PTSD counselling but unsure of where to start, then this PTSD counselling & management online coaching course will set you up with a solid foundation to become a confident PTSD counsellor and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This PTSD counselling & management online coaching course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive PTSD counselling & management online coaching course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of PTSD counselling. Entry Requirement There are no academic entry requirements for this PTSD counselling & management online coaching course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This PTSD counselling & management online coaching course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Basic of PTSD Programme Overview Introduction to PTSD Symptoms, Diagnosis, and Types PTSD in Children & Teenagers PTSD in Adults & Elderly Practical EMDR Therapy Eye Movement Desensitization and Reprocessing - EMDR Therapy 8-Phase Approach of EMDR Step by Step EMDR / Self-EMDR Practical Narrative Exposure Therapy Introduction to Narrative Exposure Therapy Step by Step Narrative Exposure Therapy Assessment Mock 1 Assessment Mock 1 - PTSD Counselling & Management Online Coaching Practical Rewind Technique Introduction to Rewind Technique Step by Step Rewind Technique Practical Art Therapy Introduction to Art Therapy Step by Step Art Therapy Practical Music Therapy Introduction to Music Therapy Step by Step Art Therapy Medications for PTSD Medications for PTSD Assessment Mock 2 Assessment Mock 2 - PTSD Counselling & Management Online Coaching Final Assessment Final Assessment - PTSD Counselling & Management Online Coaching Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview The ecommerce industry is growing rapidly all over the world and has become one of the most promising job sectors to start a career. If you want to build a thriving future in ecommerce management, our Ecommerce Management Course is the perfect training ground for you. With comprehensive training, you will get the opportunity to explore the vital areas of ecommerce industry. The highly informative modules will educate you on ecommerce strategies and implementation.  Furthermore, you will be able to develop the skills required for customer service and marketing. The course will also include lessons on ecommerce analytics, content planning and production. Through the informative lectures, you will be able to grasp a solid understanding of e-commerce analytics. The course will provide a certificate of achievement. This certificate will add significant weight to your resume and increase your employability in the relevant job market. Enrol now!  Course Preview Learning Outcomes Familiarise yourself with the ecommerce industry Learn about the different strategies of ecommerce and their implementation process. Develop the skills required to provide quality customer service Gain in-depth knowledge of products, brands and services Grasp the core principles of content planning and production Build your expertise in ecommerce marketing Know the essentials of ecommerce analytics Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills will You Learn from This Course? Management Customer Service Content Planning Marketing Who Should Take this Ecommerce Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ecommerce Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Ecommerce Management Course will equip you with effective skills and abilities and help you explore career paths such as  Manager Digital Marketer Customer Service Executives Brand Manager Module 1: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:21:00 Module 2: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 3: Customer Service Customer Service 00:25:00 Module 4: Products, Brands, and Services Products, Brands, and Services 00:45:00 Module 5: Content Planning and Production Content Planning and Production 00:25:00 Module 6: Use of Social Networks Use of Social Networks 00:20:00 Module 7: Marketing Marketing _ Advertising 00:30:00 Module 8 - Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 9 - Transaction Management Transaction Management 00:20:00 Module 10 - E-Commerce Analytics E-Commerce Analytics. 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized Cattery Management Part - 1 course. This course is very short and you can complete it within a very short time. In this Cattery Management Part - 1 course you will get fundamental ideas of cattery management, the key understanding of designing your cattery, equipment required and so on. Enrol in this course today and start your instant first step towards learning about catteries. Learn faster for instant implementation. Learning Outcome Familiarise with catteries Understand the planning and designing of your cattery Gain in-depth knowledge of the equipment required and daily routine Learn about licences and legislation How Much Do Cattery Managers Earn? Senior - £135,000 (Apprx.) Average - £69,000 (Apprx.) Starting - £36,000 (Apprx.) Requirement Our Cattery Management Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Cattery Management Part - 1 Module 01: Introduction to Catteries 00:14:00 Module 02: Licences and Legislation 00:18:00 Module 03: Planning and Designing your Cattery 00:24:00 Module 04: Equipment Required and Daily Routine 00:19:00 Assignment Assignment - Cattery Management Part - 1 00:00:00