Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management.MSP certification provides guidance for programme managers, business change managers, and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges of managing programmes and larger, more strategic, or multiple projects. MSP 5th Edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP 5th Edition Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. MSP 5th Edition Practitioner is for project, programme, and business change managers that want to build on their knowledge of MSP in order to practically apply the MSP framework to real-life scenarios, providing the skills to lead and manage a programme. It is a must-have certification for both project and programme management professionals to deliver organizational value to their employers and boost their careers.
Learn the skills to be a successful Manager Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Management. This course helps you create a roadmap to your goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the managing objectives and benefits before committing significant resources. Ensure that the project proceeds effectively through all the essential phases, from concept through to completion. Provide a rigorous approach to defining a realistic, but still challenging, timescale and budget for completion of the project. This course is designed to improve your management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. Learn everything you need to know by taking this course where you will complete multiple units and give exams to test your knowledge. Course Highlights Accredited Diploma in Management Skills Development is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Management Skills Development into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Management Skills Development Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Management Skills Development is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Management Skills Development is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Accredited Diploma in Management Skills Development - Activities 00:00:00 Mock Exam Mock Exam- Accredited Diploma in Management Skills Development 00:20:00 Final Exam Final Exam- Accredited Diploma in Management Skills Development 00:20:00
P901 - Management and control of building hot and cold water services is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in domestic type hot and cold water systems. (This course is also a pre-requirement before undertaking course P903 - Management and Control of Evaporative Cooling Systems and other High Risk Industrial Systems or P904 - Management and Control in Leisure, Display, Therapy and other Non-Industrial Systems.)
From this extensive course, you will learn effective strategies and communication techniques to address and resolve conflicts in various settings. You will grow your skills in active listening, negotiation and mediation to maintain harmonious relationships. This Course At A Glance Accredited by CPD UK Get a profound understanding of what is conflict Learn how to resolve conflict Know how to deal with conflict in a team Develop the conflict management skills Understand the psychological aspects of conflicts Know how to read someone's body language Recognise the values and beliefs associated with the conflict Learn to compare values so as to resolve conflict Conflict Management Course Overview Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Conflict Management Course course will set you up with a solid foundation to become a confident organisational manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of Conflict Management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in conflict management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Preparing for Your Conversation Welcome Preparing Your Problem Statement Getting Into the Right State Delivering your conversation Asking Your Critical Question Listening to the Other Person Listening to the Other Person Agreeing on next steps Finishing the Conversation Bonus Section: Examples Bonus Video - Breaking Up With Your Partner Bonus Video - Separation Discussion at Work Bonus Video - Discussion With Your Flatmate Bonus Videos How To Detect a When a Conversation Turns Crucial. Providing Feedback Successfully Assessment Assessment - Conflict Management Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM. Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Course Overview The comprehensive Quality Tools and Methods Management Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Quality Tools and Methods Management Level 3 today, and learn from the very best the industry has to offer! This best selling Quality Tools and Methods Management Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Quality Tools and Methods Management Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Quality Tools and Methods Management Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Quality Tools and Methods Management Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Quality Tools and Methods Management Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Quality Tools and Methods Management Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Quality Tools and Methods Management Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Register on the Performance Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Performance Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Performance Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Performance Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Introduction & Course Map 00:06:00 Section 02: Performance Performance Management 00:11:00 Strategy Execution 00:09:00 Performance & Strategy Framework 00:16:00 Balanced Scorecard 00:15:00 Employee Performance 00:10:00 Section 03: Key Performance Indicators KPIs Introduction 00:15:00 KPIs Selection 00:16:00 KPIs Quality 00:24:00 KPIs Forms & Types 00:26:00 KPIs Polarity, Status, & Documentation 00:18:00 Target Setting 00:00:00 Target Setting Methods & Example 00:10:00 Section 04: Reporting Reporting Introduction 00:09:00 Reports Design 00:05:00 Reporting Process 00:08:00 Review Meeting 00:04:00 Reporting IT System 00:14:00 Kippy.cloud System 00:21:00 Section 05: Rewarding Cash & Non-Cash Rewards 00:10:00 Kaizen Reward Program 00:09:00 Section 06: Conclusion Terminology 00:02:00 Conclusion & Thank you 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Give a compliment to your career and take it to the next level. This Human Resources Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Human Resources Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Human Resources Management? Course 1: HR And Recruitment Consultant Training - Level 4 Course 2: Virtual Interviewing for HR Course 3: Performance Management Course 4: Payroll Management - Diploma Course 5: UK Employment Law and Employee Rights Diploma Course 6: Leadership & Management Diploma Course 7: Effective Communication Skills Diploma Course 8: Conflict Management Course 9: GDPR Data Protection Level 5 Course 10: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Human Resources Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 2: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Course 3: Virtual Interviewing for HR An Introduction to Virtual Interviewing 2: Interviewer's Perspective 3: Interview Preparation 4: Picking a Tech to Use 5: Attract and Hire the Best Talents 6: Final Thoughts and Onboarding Course 4: Performance Management 01: Introduction 02: Performance 03: Key Performance Indicators 04: Reporting 05: Rewarding 06: Conclusion Course 5: Payroll Management - Diploma Sage 50 Payroll for Beginners 1: Payroll Basics 2: Company Settings 3: Legislation Settings 4: Pension Scheme Basics 5: Pay Elements 6: The Processing Date 7: Adding Existing Employees 8: Adding New Employees Sage 50 Payroll Intermediate Level 1: The Outline View and Criteria 2: Global Changes 3: Timesheets 4: Departments and Analysis 5: Holiday Schemes 6: Recording Holidays 7: Absence Reasons 8: Statutory Sick Pay Course 6: UK Employment Law and Employee Rights Diploma Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protectionl Course 7: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 8: Effective Communication Skills Diploma 01: Business Communication 02: Verbal and Non-verbal Communication 03: Written Communication 04: Electronic Communication 05: Communicating with Graphic 06: Effectively Working for Your Boss Course 9: Conflict Management 01: Introduction 02: Understand the Keys to Conflict 03: How Misunderstandings Arise and the Solution 04: Personality Types in Conflict 05: Escalation of Conflict 06: De-escalating Conflict 07: Closing Section Course 10: GDPR Data Protection Level 5 01: GDPR Basics 02: GDPR Explained 03: Lawful Basis for Preparation 04: Rights and Breaches 05: Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 CPD 115 CPD hours / points Accredited by CPD Quality Standards Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included