26618 Management courses in Bootle delivered Online

Overview This comprehensive course on Ground Handling and Aviation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ground Handling and Aviation Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ground Handling and Aviation Management. It is available to all students, of all academic backgrounds. Requirements Our Ground Handling and Aviation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc   Course Curriculum 21 sections • 21 lectures • 04:58:00 total length •Introduction to Aviation: 01:44:00 •Airside Markings, Designators, Lights: 00:08:00 •GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT'S FUNCTIONS ATC: 02:28:00 •PROCESS FLOW WORK CHART FOR GROUND SERVICES: 00:26:00 •Air Transport Safety and Security, Dangerous Goods: 00:20:00 •IMMIGRATION & CUSTOMS - DEPARTURE/ ARRIVAL FACILITIES AT THE AIRPORT: 00:20:00 •BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE: 00:12:00 •RAMP SERVICES/ EQUIPMENTS: 00:19:00 •Important Labels/ Signs/ Airport Codes/ Countries Capital: 00:11:00 •Aviation Management - Further Reading: 00:26:00 •Aviation law and Insurance: 03:20:00 •Ramp Rules and Regulations: 00:58:00 •Cabin/ Inflight Crew: 03:16:00 •Grooming: 01:04:00 •Effective communication Skills: 02:46:00 •Interview Skills: 01:24:00 •Understanding Body language: 01:02:00 •Customer Relationship Management- CRM: 03:20:00 •IATA Guidelines- Reconnecting the World during COVID: 01:48:00 •Airport Planning and Development Manual: 03:04:00 •Operation Control Center: 00:22:00

Recent news reports highlight the increasing demand for professionals skilled in Architectural Studies, Construction Management & Interior Design. According to recent statistics, the construction industry is projected to grow significantly in the coming years, with an estimated increase in demand for qualified individuals by 20% over the next decade. This surge is primarily attributed to urbanization, infrastructural development, and growing emphasis on sustainable building practices. In response to this trend, our comprehensive Architectural Studies, Construction Management & Interior Design bundle offers a tailored approach to equipping learners with the necessary expertise and knowledge to excel in these dynamic fields. The Architectural Studies, Construction Management & Interior Design QLS Endorsed Diploma comprises a meticulously crafted curriculum designed to provide learners with a holistic understanding of the intricacies within these domains. Through a combination of QLS endorsed Architectural Studies, Construction Management & Interior Design courses and CPD QS accredited modules, participants delve into foundational principles, advanced techniques, and essential soft skills essential for success in these industries. With a focus on theoretical knowledge and strategic thinking, this Architectural Studies, Construction Management & Interior Design bundle empowers individuals to navigate complex challenges and contribute effectively to diverse projects. Through our Architectural Studies, Construction Management & Interior Design bundle, learners will gain proficiency in a wide range of areas, including architectural design principles, construction project management, interior design concepts, and sustainable building practices. By the end of the programme, participants will be equipped with the expertise to interpret construction and structural drawings, conduct building surveys, estimate construction costs accurately, and utilise software tools like Solidworks for design and analysis. Additionally, the guided Architectural Studies, Construction Management & Interior Design courses included in the bundle foster personal development, enhancing critical thinking, decision-making, networking, and presentation skills essential for career advancement. QLS Endorsed Courses: Course 01: Certificate in Professional Interior Design & Construction at QLS Level 3 Course 02: Diploma in Architectural Studies at QLS Level 5 Course 03: Advanced Diploma in Construction Management at QLS Level 6 CPD QS Accredited Courses: Course 04: Read Construction & Structural Drawing Like Expert Course 05: Building Surveyor Training Course 06: Land Surveying Course 07: LEED V4 - Building Design and Construction Course 08: WELL Building Standard Course 09: Construction Cost Estimation Course 10: Intermediate Solidworks Course Course 11: Finite Element Analysis Using Solidworks Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in the Architectural Studies, Construction Management & Interior Design QLS Endorsed Diploma. Learning Outcomes: Gain a comprehensive understanding of Architectural Studies, Construction Management & Interior Design concepts. Develop proficiency in reading construction and structural drawings like an expert through Architectural Studies, Construction Management & Interior Design. Acquire essential skills in building surveying, land surveying, and construction cost estimation across Architectural Studies, Construction Management & Interior Design course. Familiarise yourself with industry-leading sustainability standards such as LEED V4 and the WELL Building Standard. Master intermediate-level Solidworks skills and finite element analysis for structural design. Enhance personal and professional development through networking, public speaking mastery, and effective decision-making strategies. Embark on a transformative journey into the realms of Architectural Studies, Construction Management & Interior Design with our comprehensive bundle. Through a meticulously crafted curriculum of Architectural Studies, Construction Management & Interior Design course, participants will delve into the foundational principles and advanced techniques that underpin these dynamic fields. From understanding architectural design concepts to mastering construction project management strategies, this Architectural Studies, Construction Management & Interior Design course equips learners with the multifaceted skills needed to thrive in today's competitive environment. Participants will explore a diverse range of topics, including reading construction and structural drawings like an expert, conducting building surveys, and estimating construction costs accurately. Additionally, they will delve into industry-leading sustainability standards such as LEED V4 and the WELL Building Standard, ensuring they are well-versed in the latest practices shaping the built environment. Through a blend of theoretical exploration and practical application, learners will emerge prepared to tackle real-world challenges and contribute meaningfully to projects spanning residential, commercial, and industrial sectors. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Upon completion of the Architectural Studies, Construction Management & Interior Design course, you should have: Individuals aspiring to pursue careers in Architectural Studies, Construction Management & Interior Design. Professionals seeking to enhance their skills and knowledge in sustainable building practices and construction project management. Students or recent graduates looking to enter the Architectural Studies, Construction Management & Interior Design related industries. Career changers interested in transitioning into roles within the built Architectural Studies, Construction Management & Interior Design environment sector. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Architectural Studies, Construction Management & Interior Design courses, you will be able to: Architectural Technician Construction Project Manager Interior Designer Building Surveyor Construction Cost Estimator Sustainability Consultant Structural Engineer Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Sessions Note that this will be a three-day course run on consecutive days and the date of day one is shown in the booking system schedule. Online event This online course will be delivered using CISCO Webex. You will need to have a good internet connection, a suitable device with a camera and microphone such as a laptop, and headphones. Level of study This Level 5 programme is the equivalent standard of a unit of a foundation degree or a unit of a first year of an honours degree. Details Students will gain a comprehensive knowledge and understanding of: The principles and objectives of Risk & Resilience management The legal and regulatory requirements and the role of the regulators in respect of Risk & Resilience, including the emergence of Cyber threat The interconnected impacts that changes in Risk & Resilience make The effect of climate change on Risk & Resilience strategy The objective and purposes of a Company’s risk and resilience strategy and management structure Where Risk & Resilience management sits in the company organisational structure The decision-making process in terms of Risk & Resilience management The role and nature of risk financing and the variables that influence the process The importance of building resilience in the context of Cyber threat The principles of Risk & Resilience and its relationship to contingency planning The use and merits of quantitative and qualitative techniques in risk and resilience management How to reduce risks to personnel and the business via the emergency and business continuity planning process How to understand individuals’ risk perception behaviours The factors that influence group attitudes to risk-taking The practical meaning of business resilience and its role in disaster recovery The range of technologies and the techniques for gathering data available to assist the management of Risk & Resilience The use of probability theory and the use of normal and binomial distribution numerical methods in Risk & Resilience management The principles of scenario planning in relation to Risk & Resilience The principles of Risk, Resilience and contingency planning in commissioning assets The principles of supply chain management in relation to risk and resilience The role of logistics in relation to Risk & Resilience How to prepare the business for pre and post-emergency situations Instructions This online course will be delivered using CISCO Webex. You will need to have a suitable device with a camera and microphone such as a laptop. If you have any questions about what is required please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.

Salon Management Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of salon management. The course begins with the fundamentals of salon management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Courses are included in this Salon Management Course Course 01: Waxing and Hair Removal Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Salon Management Course course] The detailed course curriculum of Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method After completing each module of the Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Salon Management This Salon Management Course is designed for students who are interested in beauty therapy and salon management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Requirements There are no specific requirements for Salon Management Course because it does not require any advanced knowledge or skills. Career path Salon Management After completing the Salon Management Course, learners can advance to the next level of salon management courses. This Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

Overview Become a gifted event planner or manager, and polish your creative mind and meticulous eye for detail, with our Level 3 - Event Management & Wedding Plannercourse.A brilliant event planner has tremendous creativity, but also needs management skills. This expert-designed Level 3 - Event Management & Wedding Planner course will educate you on every event-related concept and help you develop skills like efficiency, multi-tasking and much more. Furthermore, it will coach you in all the fundamentals, from initial brainstorming and concept development to working hands-on with clients. So, enrol in the Level 3 - Event Management & Wedding Planner course and make every event unforgettable! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 - Event Management & Wedding Planner. It is available to all students, of all academic backgrounds. Requirements Our Level 3 - Event Management & Wedding Planner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 02:17:00 total length •Wedding Planner as a Profession: 00:18:00 •The Big Day Planning: 00:19:00 •Wedding Party Dresses: 00:30:00 •The Reception, Party and Gifts: 00:20:00 •Final Budget: 00:13:00 •Wedding Planner Business Marketing: 00:16:00 •Starting a Business as a Wedding Planner: 00:21:00

Are you looking to enhance your Business Marketing and Time Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Marketing and Time Management will assist you in producing the best possible outcome by mastering the Business Marketing and Time Management skills. The Business Marketing and Time Management course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Business Marketing and Time Management. Our course starts with the basics of Business Marketing and Time Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Marketing and Time Management course is intuitive and easy to understand. Why would you choose the Business Marketing and Time Management course from Compliance Central: Lifetime access to Business Marketing and Time Management course materials Full tutor support is available from Monday to Friday with the Business Marketing and Time Management course Learn Business Marketing and Time Management skills at your own pace from the comfort of your home Gain a complete understanding of Business Marketing and Time Management course Accessible, informative Business Marketing and Time Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Business Marketing and Time Management Study Business Marketing and Time Management in your own time through your computer, tablet or mobile device Business Marketing and Time Management Curriculum Breakdown of the Business Marketing and Time Management Cours Section 01: Marketing and the Firm Section 02: Situational Marketing Analysis Section 03: Microenvironments - Industry and Market Section 04: Formulating a Marketing Plan - Building Components Section 05: Executing the Marketing Plan CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Marketing and Time Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Marketing and Time Management. It is also great for professionals who are already working in Business Marketing and Time Management and want to get promoted at work. Requirements To enrol in this Business Marketing and Time Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Marketing and Time Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to this course. Marketing Coordinator: £20,000 to £35,000 per year Digital Marketing Specialist: £25,000 to £45,000 per year Marketing Manager: £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today’s world, the HR industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of HR activities. Our 3-month training programme provides everything you need to become fully qualified in HR practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: HR practice and Management award 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description 3 months full access to the WPP Professional certification Digital certifications Guaranteed work placement (3 – 6 months) Learn industry-leading skills and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current trends in the job market. A practical learning experience with live project work and examples. *Terms Apply Training Period: 4-12 Weeks Assessment: To pass the course learners are required to successfully pass an online examination. HR Work Experience: 3 Months after the training. HR work experience or Human Resources Job placement is optional. When can you start: You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement. Payment Options: Full Fee:£1195 Buy Now Pay Later: Join from as little as £395 and spread the cost over monthly instalments. Who is this course for? Part Qualified, Freshly Qualified HR Students Graduates with No or little Job Experience Students Currently Studying or intending to study HR or want to refresh knowledge People who are already working in the industry but want to gain further knowledge Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of Human Resources. Career path Secure yourself an entry-level HR role.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Event and Hospitality Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Event and Hospitality Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Event and Hospitality Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Event and Hospitality Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Event and Hospitality Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Event and Hospitality Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Event Planner Event Planning 01:33:00 Steps for Planning an Event 02:24:00 Invitations, Greetings, and Dress Code 01:09:00 Table Manners and Table Settings 01:51:00 The Event 01:09:00 What is Event Management 01:48:00 Types of Events 01:57:00 Hospitality Management Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Stress Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement. This Stress Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Stress Management - For Relief From Stress of Life & Work Beginning Concepts 00:23:00 Specific Stress Management Techniques 00:11:00 MORE Stress Reduction Strategies 00:15:00 Still MORE Stress Reduction Techniques - Part 1 00:14:00 Still MORE Stress Reduction Techniques - Part 2 00:07:00 Still MORE Stress Reduction Techniques - Part 3 00:09:00 BONUS Video & Wrap Up! 00:11:00 Special LIVE Bonus Video! 00:05:00 Assignment Assignment - Stress Management 4 days, 22 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW Introduction to ITIL Key Concepts of ITIL 2 - The ITIL Framework The Four Dimensions of Service Management The ITIL Service Value System 3 - The ITIL Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) Governance The Service Value Chain Continual Improvement 5 - Key ITIL Practices Continual Improvement Service Level Management Change Control Incident Management Service Request Management Service Desk Problem Management 6 - Other ITIL Practices General Management Practices Service Management Practices Technical Management Practices