25800 Management courses in Bootle delivered Online

Are you ready to master the intricacies of logistics and supply chain management? Our comprehensive Line Management Training is designed to equip you with the essential skills and knowledge needed to excel in today's dynamic business environment. Whether you're new to the field or looking to advance your career, this course offers a structured learning path that covers everything from foundational concepts to cutting-edge strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Logistics Management Training course, learners will explore essential aspects of managing supply chains effectively. They will understand how supply chains are structured and how they have evolved over time. The course covers key factors that drive supply chain operations and the importance of aligning these operations with overall business strategies. Learners will also gain insights into applying lean techniques to streamline supply chain processes and troubleshoot common problems that arise. Managing risks within supply chains and implementing sustainable strategies are emphasized to ensure long-term success. Additionally, the course teaches learners how to track and evaluate supply chain data effectively, enabling them to make informed decisions. Finally, learners will explore future trends in supply chain management, preparing them to adapt to upcoming challenges and innovations in the field. Course Curriculum Module 01: Getting Started Module 02: The Basic Supply Chain Structure Module 03: The Evolution of the Supply Chain Module 04: Supply Chain Drivers Module 05: Sharing Supply Chain Activities Module 06: Aligning Your Supply Chain with Business Strategy Module 07: Applying Lean Techniques to the Supply Chain Module 08: Troubleshooting Supply Chain Problems Module 09: Managing Supply Chain Risks Module 10: Sustainable Supply Chain Strategies Module 11: Tracking and Evaluating Supply Chain Data Module 12: The Future of Supply Chain Management Learning Outcomes: Understand the foundational concepts of logistics and supply chain management. Analyse the historical development and current structure of supply chains. Apply lean principles to enhance efficiency within supply chain operations. Identify and manage risks associated with supply chain activities effectively. Evaluate sustainable strategies to integrate environmental considerations into supply chain management. Utilise data tracking tools to assess and improve supply chain performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance logistics and supply chain knowledge. Graduates seeking foundational understanding in supply chain management. Managers aiming to align supply chain strategies with business goals. Individuals interested in implementing lean techniques in supply chain. Anyone looking to gain insights into sustainable supply chain practices. Career path Supply Chain Manager Logistics Coordinator Procurement Officer Warehouse Operations Manager Inventory Control Analyst Transport Planner Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Set your career in motion in the exciting world of Security Management. Take the first decisive step towards achieving your ambitions with our thoughtfully crafted bundle, titled 'Security Guard, Security Management and Close Protection.' This learning package has been carefully designed to not only provide comprehensive knowledge and understanding but also to inspire and stimulate interest in this intriguing field. Immerse yourself in our exclusive offering of three distinguished QLS-endorsed courses - Security Guard, Security Management Diploma, and Close Protection. Each course opens the door to an in-depth understanding of the various facets of security management. Moreover, your efforts will be rewarded with a tangible reminder of your dedication - hardcopy certificates that serve as a testament to your commitment and competence. But we've not stopped there. In order to supplement and expand your learning, we're also providing five relevant CPD QS-accredited courses. These include Bodyguard Training, Lifeguard Training, Criminology & Profiling, Criminal Law & Police, and Workplace Health and Safety. With this comprehensive bundle, you can arm yourself with the theoretical knowledge necessary to excel in a career in security. Key Features of the Security Guard, Security Management and Close Protection Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Security Guard, Security Management and Close Protection bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Security Guard QLS Course 02: Security Management Diploma QLS Course 03: Close Protection 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Bodyguard Training Course 02: Lifeguard Training Course 03: Criminology & Profiling Course 04: Criminal Law & Police Course 05: Workplace Health and Safety In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Security Guard, Security Management and Close Protection courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon successful completion of this bundle, you will be able to: Understand the roles and responsibilities of a Security Guard and apply learned theoretical concepts. Gain a comprehensive understanding of Security Management and Close Protection. Acquire an in-depth understanding of Bodyguard and Lifeguard Training. Gain knowledge on Criminology & Profiling for effective threat assessment and prevention. Understand the laws, rights, and responsibilities concerning Criminal Law & Police. Learn about Workplace Health and Safety and its importance in security management. Earn QLS-endorsed certificates for three courses and CPD QS accreditations for five courses. Enter a new phase of professional growth with our 'Security Guard, Security Management and Close Protection' bundle. This impressive selection of three QLS-endorsed and five CPD-QS accredited courses provides a robust foundation in the theoretical aspects of security management. Explore the intricacies of roles like a Security Guard, and delve into concepts of Close Protection. Furthermore, learn about the legal aspects through our Criminal Law & Police course, enhancing your understanding of law enforcement. The additional CPD-QS accredited courses like Lifeguard Training, Criminology & Profiling, and Workplace Health and Safety broaden your knowledge horizon. These courses, combined with Bodyguard Training, help you better comprehend diverse aspects of security and safety management. Embark on this enlightening journey and uncover a myriad of perspectives to enrich your professional development. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring individuals wanting to build a career in security management. Security professionals seeking to broaden their theoretical knowledge. Individuals are interested in learning about close protection and bodyguard training. Anyone seeking to understand the legal aspects of criminal law and police work. Career path Security Guard: £20,000-£25,000 per annum. Security Manager: £35,000-£45,000 per annum. Close Protection Officer: £30,000-£50,000 per annum. Lifeguard: £16,000-£21,000 per annum. Criminologist: £30,000-£45,000 per annum. Health and Safety Officer: £25,000-£35,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 7 Diploma Business Management Online This Level 7 Diploma Business Management course is appropriate for both eager novices and seasoned professionals. Through this Level 7 Diploma Business Management course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7 Diploma Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Free Courses Course 01 : Level 7 Business Management Course Course 02 : Level 7 Diploma in Facilities Management Course Course 03 : Level 7 Diploma in Leadership and Management Course [ Note: Free PDF certificate will provide as soon as completing the Level 7 Diploma Business Management Course] Level 7 Diploma Business Management Industry Experts Designed this Level 7 Diploma Business Management course into 13 detailed modules. Assessment Method of Level 7 Diploma Business Management After completing each module of the Level 7 Diploma Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Diploma Business Management After completing the MCQ/Assignment assessment for this Level 7 Diploma Business Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Diploma Business Management This Level 7 Diploma Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements Level 7 Diploma Business Management There are no specific requirements for this Level 7 Diploma Business Management course because it does not require any advanced knowledge or skills. Career path Level 7 Diploma Business Management The Level 7 Diploma Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Anger Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Anger Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anger Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anger Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Anger Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anger Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Anger Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Anger Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Anger Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anger Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Anger Management Anger Management Video 1 00:14:00 Anger Management Video 2 00:14:00 Anger Management Video 3 content 1 part A 00:15:00 Anger Management Video 4 content 1 part B 00:15:00 Anger Management Video 5 content 1 part C and content 2 00:14:00 Anger Management Video 6 content 3 00:05:00 Anger Management Video 7 content 4 00:11:00 Anger Management Video 8 content 5 00:18:00 Anger Management Video 9 00:05:00 Assignment Assignment - Anger Management 00:00:00

***24 Hour Limited Time Flash Sale*** Health and Safety with Spill Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Embark on an educational journey with our comprehensive 'Health and Safety with Spill Management' bundle, curated for the conscientious professional. This collection includes seven high-quality courses, blending theory and practice to ensure you become well-versed in crucial areas of workplace safety. Delve into spill management techniques, comprehend regulations related to personal protective equipment (PPE), grasp the Control of Substances Hazardous to Health (COSHH) training for assessors, and much more. This bundle features two Quality License Scheme (QLS) endorsed courses, 'Spill Management Training' and 'Workplace Health and Safety'. When you complete these, you'll receive a hardcopy certificate, adding undeniable credibility to your professional portfolio. Additionally, the bundle incorporates five related CPD QS accredited courses: 'Chemical Spill', 'COSHH Training for Assessors', 'Infection Prevention Training', 'PPE', and 'Provision and Use of Work Equipment Regulations (PUWER)'. These highly relevant courses further amplify the depth of your learning, offering a broad range of knowledge in health and safety. Take control of your learning journey with this encompassing bundle, ensuring the path to mastering health and safety with spill management is as smooth as possible. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Spill Management Training at QLS Level 4 Course 02: Diploma in Workplace Health and Safety at QLS Level 5 CPD QS Accredited Courses: Course 03: Chemical Spill Course 04: COSHH Training for Assessors Course 05: Infection Prevention Training Course 06: PPE Course 07: PUWER Learning Outcomes: Understand the principles and techniques of effective spill management. Gain a comprehensive understanding of workplace health and safety regulations. Learn how to effectively handle and manage a chemical spill. Understand the role and responsibilities of a COSHH assessor. Master the essential practices for preventing infections at work. Become familiar with the correct use and regulations of Personal Protective Equipment (PPE). Understand the Provision and Use of Work Equipment Regulations (PUWER). Build a foundation of knowledge to effectively mitigate risks at work. The 'Health and Safety with Spill Management' bundle is an ensemble of seven courses meticulously designed to impart a solid understanding of workplace safety, health regulations, and spill management. This package provides an in-depth exploration of the key aspects of workplace health and safety, spill management techniques, hazardous substance control (COSHH), infection prevention, PPE, and work equipment regulations (PUWER). These courses will offer you a comprehensive understanding of the vital components of health and safety. Learn how to manage spills, become proficient in the use and regulations of PPE, understand how to prevent workplace infections, and assess hazardous substances in accordance with COSHH guidelines. Ultimately, the knowledge gained will not only help create a safer work environment but also open up numerous career opportunities in the field of health and safety. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals interested in enhancing their knowledge of health and safety regulations. Individuals responsible for handling hazardous substances. Anyone looking to enhance their CV with certified health and safety training. Those who aspire to build a career in workplace health and safety. Career path Spill Response Coordinator - £25,000 to £30,000 Health and Safety Officer - £26,000 to £40,000 COSHH Assessor - £27,000 to £35,000 Infection Prevention and Control Specialist - £31,000 to £46,000 Personal Protective Equipment (PPE) Specialist - £24,000 to £33,000 Work Equipment Safety Inspector - £29,000 to £44,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Facility Management Training Course right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this facility management course will set you up with a solid foundation to become a confident facilitator and develop more advanced skills. This comprehensive facility management course is the perfect way to kickstart your career in the field of facility management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Facility Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is a Facility What is a Facility What is Facility Management What is Facility Management Why Facility Management Why Facility Management Function of Facility Management Function of Facility Management Principles of Facility Management Principles of Facility Management Triangle of Ps Triangle of Ps Key Facility Management Services Key Facility Management Services Role of a Facility Manager Role of a Facility Manager Types of Functions in FM Types of Functions in FM Models of Facility Management Models of Facility Management Who should take this course? This comprehensive facility management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of facility management. Entry Requirements There are no academic entry requirements for this facility management course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Since 1999, the Diploma in Port Management has been recognised as a leading qualification for port managers, governments, terminal operators, and port companies. Human proficiency is the most crucial factor in the effective operation of port and transport services. A successful and well-run port contributes to the economy; therefore port personnel must be apprised and updated with all the relevant innovations available.  The Port Management Diploma is ideal for port management professionals needing to build on their knowledge in order to meet their day-to-day challenges more effectively. It is designed to give you the skills to develop professionally in port administration, port and harbour management and port operations for the global maritime supply chain. This course will provide opportunities for you to thoroughly understand the role of port especially in the international trade and logistic chain as the 'economic engine' of development. Who is this course for? Port Management Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Port Management Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Featured Reviews Dave WRead More I've just completed the Port Management Diploma. I recommend this course to all management persons currently in a port role, or thinking of joining the world of Ports. The course is presented well, and easy to follow on line. The pre quiz helps you to prepare for the final assessment. Alessandra Antonella NapoliRead More This Port Management Course is well organised. The learning materials provided it is very consistent and well explained. You earn a lot of knowledge about operations and management. I loved it. Course Curriculum Port Management Module 01: Introduction to Port 00:28:00 Module 02: Legal Aspects of Port 00:20:00 Module 03: Introduction to Port Management 00:26:00 Module 04: Port Management: Planning & Performance 00:27:00 Module 05: Port Management: Safety & Security 00:18:00 Module 06: Environmental Risks & Protection 00:29:00 Module 07: Port Equipment 00:24:00 Module 08: Growth & Development of Port 00:23:00 Module 09: Cargoes and Ships 00:22:00 Module 10: Impact of Changing Ship Technology on Ports 00:23:00 Mock Exam Mock Exam - Port Management Diploma 00:20:00 Final Exam Final Exam - Port Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Managing debt doesn’t have to be a daunting maze of numbers and stress. This CPD-accredited online course takes you through the essentials of debt control in a clear, structured, and refreshingly jargon-free way. Whether you’re dealing with personal finances, advising others, or simply curious about how debt works, this course offers a firm foundation in the principles and methods of debt management — all from the comfort of your own screen. Expect a steady pace, thoughtful guidance, and a focus on clarity over complexity. You’ll explore topics such as budgeting, credit, repayments, and strategies to regain financial stability — without wading through dull theory or recycled clichés. It's designed to suit anyone wanting to make better financial decisions or support others in doing so. With self-paced learning, expert-level material, and a format that respects your time, this course offers exactly what you need to get a grip on debt — with no fluff, no fuss, and no finance degree required. Course Curriculum: Module 01: Introduction to Debt Management Module 02: Long Term and Short Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Debt Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Debt Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Debt Management - CPD Accredited training.

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00