CRM: Customer Relationship Management Online Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you. This CRM Course (Customer Relationship Management) delves into customer-centric strategies and emphasizing the use of CRM tools for enhanced customer interactions. The CRM Course (Customer Relationship Management) participants gain insights into customer data analysis, segmentation and effective communication techniques. The CRM Course (Customer Relationship Management) fosters skills in CRM system implementation and aligning sales. Moreover, the CRM Course (Customer Relationship Management) involves marketing and service functions. The CRM Course (Customer Relationship Management) helps in optimizing overall business performance through strengthened customer relationships. As the CRM Course (Customer Relationship Management) is a great method to progress your profession the what are you waiting? Sign up for this CRM Course (Customer Relationship Management) immediately! Main Course: CRM: Customer Relationship Management Courses you will get along with this CRM: Customer Relationship Management Course: CRM Course Offers free Close Protection Course CRM Course Offers free Security Management Course Others benefit Included with CRM: Customer Relationship Management Course. Free 03 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the CRM: Customer Relationship Management Course] CRM: Customer Relationship Management Online Course Curriculum of CRM: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM: Customer Relationship Management After completing CRM: Customer Relationship Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of CRM: Customer Relationship Management After completing the CRM: Customer Relationship Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? CRM: Customer Relationship Management Anyone can take this CRM Course (Customer Relationship Management). Requirements CRM: Customer Relationship Management To enroll in this CRM: Customer Relationship Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course. Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course. Basic computer Skill is required to complete our CRM: Customer Relationship Management Course. If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old. Career path CRM: Customer Relationship Management After completing this CRM Course (Customer Relationship Management), you can work as a manager, customer service manager, CRM analyst, and many other positions!
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever dreamt of a career in travel and tourism? The UK travel and tourism industry is a major contributor to the economy, generating billions of pounds and employing millions of people. With travel and tourism contributing significantly to the UK economy-over £75 billion in 2019 alone-the opportunities for skilled professionals in this field are immense. Are you passionate about travel, creating memorable experiences, and providing excellent customer service? If so, this comprehensive travel and tourism bundle could be the perfect first step towards your dream career. Our Travel & Tourism bundle encompasses a range of key areas including hospitality, event planning, and tourism management. Each course is designed to build your understanding and skills to manage tourism services, plan and execute events, and operate within hospitality settings. You will learn about modern tourism trends, effective communication strategies, and the utilization of technology in tourism, which includes courses like smartphone photography to enhance your digital presence as a travel blogger or promoter. With a single payment, you will gain access to Travel & Tourism course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Travel & Tourism Bundle Package includes: Main Course : Diploma in Travel & Tourism at QLS Level 4 10 Additional CPD Accredited Premium Courses related to Travel & Tourism: Course 01: Hospitality Management Course 02: Leisure Management Course 03: Event Planning Course 04: Catering Management Course 05: Travel Blogger Course 06: Tour Guide Training Course 07: Restaurant Management Course 08: Receptionist Diploma Course 09: Travel Advisor Course 10: Smartphone Photography Don't miss this opportunity to take your travel dreams to the next level! Enrol today and unlock a world of exciting career possibilities in the ever-evolving travel and tourism industry. Learning Outcomes of Travel & Tourism Gain a comprehensive understanding of the travel and tourism industry. Develop essential skills in hospitality, leisure management, and event planning. Learn to create engaging travel content through blogging and smartphone photography. Master the art of tour guiding and lead unforgettable adventures. Acquire expertise in restaurant management to excel in the culinary world. Earn a recognized QLS Level 4 Diploma in Travel & Tourism. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Travel & Tourism Get a free student ID card with Travel & Tourism Training program (£10 postal charge will be applicable for international delivery) The Travel & Tourism is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Travel & Tourism course materials The Travel & Tourism comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Travel & Tourism at QLS Level 4 Module 1: Introduction to Travel & Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel & Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel & Tourism Issues to contend with Module 14: Human Resource Management in Travel Industry Course 01: Hospitality Management Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course 02: Leisure Management Module 01: Introduction To Leisure Management Module 02: Managing And Maintaining A Leisure Facility Module 03: Travel, Tourism And Leisure Module 04: Managing Hotel And Lodging Module 05: Planning For Leisure Services Module 06: Leadership In Leisure Industry Module 07: Human Resource Management In Leisure Industry Module 08: Marketing Of Leisure And Recreation Module 09: Health, Safety And Welfare =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Travel & Tourism professionals Career changers in Travel & Tourism Travel agents seeking advancement Industry enthusiasts in Travel & Tourism Job seekers in Travel & Tourism Requirements No prior background or expertise is required for this Course Career path After completing this bundle, you are to start your career or begin the next phase of your career. Travel Consultant Tour Operator Manager Event Planner Hotel Manager Airlines Manager Cruise Ship Director Certificates CPDQS Accredited Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Travel & Tourism at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Follow your dreams by enrolling on the Level 5 Cleaning Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Level 5 Cleaning Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Level 5 Cleaning Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Level 5 Cleaning Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Level 5 Cleaning Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Level 5 Cleaning Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Level 5 Cleaning Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Level 5 Cleaning Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Level 5 Cleaning Management course. The Level 5 Cleaning Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Level 5 Cleaning Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Level 5 Cleaning Management when it suits you. Access the Level 5 Cleaning Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Level 5 Cleaning Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Level 5 Cleaning Management now and start learning instantly! What You Get Out Of Studying Level 5 Cleaning Management With Janets: Receive a digital Certificate upon successful completion of the Level 5 Cleaning Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Level 5 Cleaning Management training course is delivered through Janets' online learning platform. Access the Level 5 Cleaning Management content from any internet-enabled device whenever or wherever you want to. The Level 5 Cleaning Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Level 5 Cleaning Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Level 5 Cleaning Management course. After successfully passing the Level 5 Cleaning Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Level 5 Cleaning Management qualification. Certification All students who successfully complete the Level 5 Cleaning Management course can instantly download their digital certificate. You can also purchase a hard copy of the Level 5 Cleaning Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Level 5 Cleaning Management is ideal for those who already work in this sector or are an aspiring professional. This Level 5 Cleaning Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Level 5 Cleaning Management is open to all students and has no formal entry requirements. To study the Level 5 Cleaning Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Level 5 Cleaning Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Level 5 Cleaning Management and gain an industry-recognised qualification that will help you excel in finding your ideal job.
Tired of browsing and searching for a Performance Coaching course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Performance Coaching bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Performance Coaching course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Performance Coaching and help you along your learning journey. Advanced audio-visual learning modules of these Performance Coaching courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Performance Coaching, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Life Coaching | Online Course Course 03: Career Journey in 2021 and Beyond Course 04: Personal Development Masterclass Course 05: Leadership & Management Diploma Course 06: Goal Setting Masterclass Course 07: Resilience Masterclass Course 08: Using Mindfulness at Work for Productivity Course 09: Motivation Skills Course 10: Assertiveness and Self Confidence Development Course 11: Personal and Networking Skills Course 12: Working Effectively Across Cultures Course 13: Stress Management Training Course 14: Decision Making and Critical Thinking Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Performance Coaching Introduction to Performance Coaching The Coach/Client Relationship Coaching and Mentoring Models Ethical Aspects of Coaching and Mentoring Effective Communication Skill Personal Skills Management Skills Organisational Skills Motivation and Mindset Key Themes of NLP The Relationship Between Stress and Performance: The Inverted-U Theory Leadership Under Pressure Setting Up as a Coach Course 02: Life Coaching | Online Course Life Coaching: The Purpose and Fundamentals Develop Your Self-Awareness The Development of Core Beliefs and Managing Fears Life Coaching Types and Key Attributes of a Life Coach Understanding Emotional Intelligence Body Language and Communication Techniques A Structure for Client Work and Goal Setting Basic Principles for Business Development and Growth The Ethical Coach: Protect Yourself and Your Clients How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Performance Coaching bundle. Requirements Our Performance Coaching course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Performance Coaching expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Skills Diploma course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Business Leadership and Management Skills Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Business Leadership and Management Skills Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Business Leadership and Management Skills Diploma 00:20:00 Final Exam Final Exam- Business Leadership and Management Skills Diploma 00:20:00
Embark on a transformative expedition through the intricacies of the human mind with our Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, and Play Therapy course. This unique blend of psychological disciplines creates a rich tapestry, weaving together the threads of stress management, cognitive behavioural therapy, child psychology, autism awareness, and the therapeutic power of play. Dive into the Psychology of Stress, where you'll unravel the nuanced layers of individual experiences with stress, setting the stage for profound self-awareness. As the journey unfolds, delve into the realm of Stress Management, equipping yourself with an arsenal of strategies to navigate life's challenges. The exploration continues into the Psychology of Anxiety and Anxiety Disorders, providing insights into the intricate workings of the anxious mind. Learn effective coping mechanisms to empower yourself and others in the face of anxiety. This course is not just an educational endeavor; it's a transformative odyssey designed to enhance your understanding of the human psyche. Learning Outcomes Understand the multifaceted nature of stress and its impact on individuals. Acquire practical skills for effective stress management. Explore the psychology of anxiety and various anxiety disorders. Develop coping strategies to deal with anxiety in yourself and others. Gain insights into child psychology, autism awareness, and the therapeutic benefits of play. Why choose this Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy course for? Individuals seeking a holistic understanding of mental health and well-being. Professionals in psychology, counseling, or education aiming to broaden their expertise. Parents, caregivers, and educators interested in child psychology and autism awareness. Anyone looking to enhance their stress management skills and cope with anxiety effectively. Career path Cognitive Behavioral Therapist: £30,000 - £50,000 Child Psychologist: £25,000 - £40,000 Autism Support Specialist: £28,000 - £45,000 Play Therapist: £26,000 - £42,000 Stress Management Consultant: £30,000 - £45,000 Mental Health Educator: £28,000 - £42,000 Prerequisites This Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Psychology of Stress What is 'Stress'? 00:09:00 How does 'stress' affect us? 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experiences of 'stress' Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Management 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of 'Anxiety' What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00
The Port Management Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a acknowledged certificate. This Port Management Diploma consists of several modules that take around 8 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 01: UK Ports Overview UK Ports Overview 00:35:00 Module 02: Fundamentals of Ports Fundamentals of Ports 00:24:00 Module 03 : Different Types of Port Different Types of Port 00:18:00 Module 04 : Understanding Port and Terminal Management Understanding Port and Terminal Management 00:16:00 Module 05 : Planning & Design Planning & Design 00:19:00 Module 06 : Financial & Professional Services Financial & Professional Services 00:18:00 Module 07 : Port Management Port Management 00:10:00 Module 08 : Safety & Security Safety & Security 00:08:00 Module 09 : Port Equipment Port Equipment 00:10:00 Module 10 : Software & Solutions Software & Solutions 00:17:00 Module 11 : Introduction to Port Development Introduction to Port Development 00:26:00 Module 12 : Growth of the World's Leading Ports Growth of the World's Leading Ports 00:14:00 Module 13 : Developments in Terminal Operation Developments in Terminal Operation 00:31:00 Module 14 : Introduction to Ship Introduction to Ship 00:15:00 Module 15: Effect of Port Time on Ship Speed Effect of Port Time on Ship Speed 00:11:00 Module 16: Types of Port Ownership and Administration Types of Port Ownership and Administration 00:30:00 Module 17: Organisations Concerning Ports Organisations Concerning Ports 00:15:00 Module 18: The Rise and Fall of Ports The Rise and Fall of Ports 00:17:00 Module 19: Information Technology in Logistics Information Technology in Logistics 00:14:00 Module 20: Safety Safety 00:10:00 Module 21: Maritime Policy Maritime Policy 00:09:00 Module 22: Port Policy Port Policy 00:20:00 Module 23: Port Pricing Port Pricing 00:17:00 Module 24: Glossary & Shipping Terms Glossary & Shipping Terms 00:58:00 Assignment Assignment - Port Management Diploma 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Restaurant Management: Restaurant Management Course Online Introducing the Ultimate Restaurant Management: Restaurant Management Course Online Course! Are you ready to take your passion for food and hospitality to new heights? Do you dream of owning and managing your own successful restaurant? Look no further! Our comprehensive Restaurant Management: Restaurant Management Course is here to equip you with the knowledge and skills you need to excel in the exciting world of restaurant management. This Restaurant Management: Restaurant Management Course is designed for aspiring restaurant owners, managers, and industry professionals who are ready to elevate their careers and make their mark in the competitive culinary landscape. Whether you're starting from scratch or looking to enhance your existing expertise, our Restaurant Management: Restaurant Management Course has something to offer everyone. Don't miss out on this golden opportunity to take this exclusive Restaurant Management: Restaurant Management Course and unlock your potential and become a successful restaurant manager or owner. Enroll in our Restaurant Management: Restaurant Management Course today and embark on an exciting journey towards a thriving culinary career! Main Course: Restaurant Management Course 2 Free Courses included with Restaurant Management: Restaurant Management Course. Special Offers of this Restaurant Management: Restaurant Management Course: This Restaurant Management: Restaurant Management Course includes a FREE PDF Certificate. Lifetime access to this Restaurant Management: Restaurant Management Course Instant access to this Restaurant Management: Restaurant Management Course 24/7 Support Available to this Restaurant Management: Restaurant Management Course Restaurant Management: Restaurant Management Course Online The purpose of the Restaurant Management: Restaurant Management course is to give participants a thorough understanding of Restaurant Management: Restaurant Management. This Restaurant Management: Restaurant Management Course explains everything with a focus on legal ideas. Throughout this Restaurant Management: Restaurant Management Course you can learn best restaurant practices used in the business, and underlying knowledge. Everyone who wants to acquire the knowledge and abilities necessary to land a career in the restaurant management industry must take the restaurant management course. Following your completion of our Restaurant Management: Restaurant Management Course training, you will be more effective at work. Our Restaurant Management Course will provide you the skills you need to work more effectively and efficiently. Who is this course for? Restaurant Management: Restaurant Management Course Online This Restaurant Management: Restaurant Management Course is open to everyone. Requirements Restaurant Management: Restaurant Management Course Online To enrol in this Restaurant Management: Restaurant Management Course, students must fulfil the following requirements: Restaurant Management: Good Command over English language is mandatory to enrol in our Restaurant Management Course. Restaurant Management: Be energetic and self-motivated to complete our Restaurant Management Course. Restaurant Management: Basic computer Skill is required to complete our Restaurant Management Course. Restaurant Management: If you want to enrol in our Restaurant Management Course, you must be at least 15 years old. Career path Restaurant Management: Restaurant Management Course Online Restaurant manager: £30,000 - £35,000 per annum
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Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans