Mind the Generation gap at your workplace We're now facing a workplace where in theory, many employers could have employees ranging from 18 to 80 in the workplace. It is very important to address the generation difference in order to maintain a healthy work environment. So manage your employee with this instructive course. One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. In a multi-generational workforce, there is potential for negative stereotyping. Older workers may perceive millennials as entitled, tech-obsessed or too eager to challenge norms while millennial employees could see previous generations as being 'stuck in their ways' and difficult to train. Organizations need to take steps to ensure managers overcome their unconscious bias. So learn how to do so in this Employee management course. Learn about the uniqueness of different generations and develop action plans on working with millennials and learn from retrospection. Course Highlights Employee Management: Generation Difference is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Employee Management: Generation Difference into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Employee Management: Generation Difference Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Employee Management: Generation Difference is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Employee Management: Generation Difference is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Accredited Employee Management Skills Training: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 People Management at Workplace: Bridging the Generation Gap- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00
We all know the state of our environment is bad, and more importantly, it doesn't look like it's getting any better. Currently, climate change and environmental effects are at their best. This course provides in-depth knowledge of environmental issues, environmental management systems, and thorough discussion related to environmental law and policy. If you are concerned about the current environmental mismanagement around the globe and you don't have enough time to commit long hours of studying to enhance your knowledge about environmental management, then you have come to the right place. This Environment Management course will assist you in assessing the current state of your environmental activities as well as upgrading your existing knowledge and skills. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this straight away and take a step forward in securing a better future! Why Prefer Our Environment Management Course? Opportunity to earn a certificate accredited by CPD after completing this Environment Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Environment Management program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of The Environment Management Course: Module 01: Environment and Ecology This module covers the following topics: Environment Ecology Environmental and Ecological Concerns Sustainable Development Module 02: Environmental Issues This module covers the following topics: Climate Change Ozone Depletion Acid Precipitation Water and Soil Degradation Air Pollution and Quality Habitat and Biodiversity Reduction Chemical Disposal and Use Module 03: Environmental Planning This module covers the following topics: Goals Approaches to Environmental Management Planning Framework Module 04: Environmental Management System This module covers the following topics: Environmental Management ISO 14000s IS0 Standards Drivers for EMS Application Environmental Management Plan Eco-Management and Audit Scheme (EMAS) Module 05: Ecosystem Management This module covers the following topics: Ecosystem Ecosystem-Based Management Advantages of Ecosystem Approach Disadvantages of Ecosystem Approach Millennium Ecosystem Assessment Eco-Audit Module 06: Environmental Law and Policy This module covers the following topics: EU Environmental Policy UK Regulatory Framework Environmental Legislation Register Benefits of Environmental Policy Module 07: Improving Environmental Performance This module covers the following topics: Environmental Improvement Competence Training Awareness Roles and Responsibilities of EMS Environmental Manager Module 08: Environmental Management Audit This module covers the following topics: Environmental Audit The ISO 14000 Auditing Standards The Audit Process Module 09: Situational Environmental Management This module covers the following topics: Human Vulnerability Environmental Problems and Developing Countries Environmental Problems and Transitional Countries Integrated Area Approaches Adaptive and Flexible Approaches Module 10: Review and Performance This module covers the following topics: PDCR Cycle Management Review KPI Assessment Process Once you have completed all the modules in the Environment Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Environment Management course. Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is completely online, and there are no prerequisites for this course. This course can be taken by: Anybody who is interested in environmental management. Anyone who wants to know about environment management policies. You do not need any prior experience for this course. This course is entirely online. Requirements You will not need any prior background or expertise to enrol in this course. Career path This diverse field has various career opportunities. You can explore several career options, like: Environment Manager(salary £ 55,00 -£65,000) Sustainability Manager (salary £45,000-£50,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Construction Management: Construction Management Online Unlock your potential with our comprehensive Construction Management: Construction Management course! Dive deep into Construction Management principles, methods, and strategies for success. Our Construction Management: Construction Management course covers the A to Z, ensuring you grasp every aspect of effective project oversight. From planning to execution, Construction Management is the key to streamlined operations. Gain confidence in your Construction Management skills and propel your career forward. Enroll now for Construction Management excellence and be at the forefront of the industry. With our Construction Management: Construction Management course, you'll be equipped to lead and excel in the dynamic world of construction. Don't miss out- Construction Management awaits your mastery! Why Choose Construction Management: Construction Management from Us Construction Management Course developed by industry experts. Free PDF certificate as soon as completing the Construction Management course. Special Offers of this Construction Management: Construction Management Course This Construction Management: Construction Management Course includes a FREE PDF Certificate. Lifetime access to this Construction Management: Construction Management Course Instant access to this Construction Management: Construction Management Course Get FREE Tutor Support from Monday to Friday in this Construction Management: Construction Management Course Main Course: Construction Project Management Free Courses Course 01: Level 7 Project Management Course 02: Property Management [ Note: Free PDF certificate as soon as completing the Construction Management: Construction Management course] Construction Management: Construction Management Online Industry Experts Designed this Construction Management: Construction Management course into 10 detailed modules. Course Curriculum of Construction Project Management Course Module 01: Construction Practices Module 02: Systematic Project Management Module 03: Project Estimating Module 04: Project Planning Module 05: Project Scheduling Concepts Module 06: Managing Time Module 07: Resource Management Module 08: Project Scheduling Applications Module 09: Project Cost System Module 10: Project Financial Management Assessment Method of Construction Management After completing each module of the Construction Management: Construction Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Construction Management After completing the MCQ/Assignment assessment for this Construction Management: Construction Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Construction Management: Construction Management Online The Construction Management: Construction Management course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this Construction Management: Construction Management course. Requirements Construction Management: Construction Management Online Students who intend to enrol in this Construction Management: Construction Management course must meet the following requirements: Construction Management: Good command of the English language Construction Management: Must be vivacious and self-driven Construction Management: Basic computer knowledge Construction Management: A minimum of 16 years of age is required Career path Construction Management: Construction Management Online Certificates Certificate of completion Digital certificate - Included
The Diploma in Risk Assessment & Management (CPD Accredited) course is vital in today's complex and interconnected world. Understanding and mastering Risk Assessment and Risk Management is crucial for both personal and professional growth. This course covers essential topics like Risk Analysis, Workplace Risk Assessment, and Enterprise Risk Management, ensuring a comprehensive grasp of managing diverse risks. By learning these skills, individuals enhance their ability to foresee, evaluate, and mitigate potential risks, which is invaluable in any career. In the UK, proficiency in Risk Management significantly boosts job prospects, with roles in this sector offering competitive salaries, typically ranging from £35,000 to £60,000 annually. The demand for Risk Management professionals is growing, with the sector projected to increase by approximately 7% annually. The ability to manage financial, technological, and enterprise risks is highly sought after, making this course a strategic investment. The advantages of this diploma are numerous, including improved decision-making skills, enhanced job security, and greater career advancement opportunities, reflecting the increasing importance of Risk Assessment and Risk Management in the modern workplace. Key Features: CPD Certified Risk Assessment & Management Course Free Certificate from Reed CIQ Approved Risk Assessment & Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Risk and Types of Risk Module 02: The Risk Evaluation Process Module 03: Risk Analysis & Assessment Module 04: Risk Assessment at Workplace Module 05: Introduction to Risk Management Module 06: Risk Management Process Module 07: Benefits of Risk Management Module 08: Enterprise Risk Management Module 09: Managing Financial Risks Module 10: Managing Technology Risks Learning Outcomes: Understand various types of risk, enhancing risk identification skills. Master the risk evaluation process for informed decision-making strategies. Conduct comprehensive risk analysis and assessments with precision and expertise. Apply risk assessment techniques effectively within the workplace environment. Develop a robust foundation in risk management processes and methodologies. Explore enterprise and financial risk management, including technology risk nuances. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Risk Assessment & Management (CPD Accredited) 2:15:45 1: Module 01: Risk and Types of Risk Preview 11:47 2: Module 02: The Risk Evaluation Process 20:15 3: Module 03: Risk Analysis & Assessment 15:03 4: Module 04: Risk Assessment at Workplace 07:59 5: Module 05: Introduction to Risk Management 13:20 6: Module 06: Risk Management Process 07:33 7: Module 07: Benefits of Risk Management 08:46 8: Module 08: Enterprise Risk Management 15:38 9: Module 09: Managing Financial Risks 20:20 10: Module 10: Managing Technology Risks 14:04 11: CPD Certificate - Free 01:00 Who is this course for? This Risk Assessment & Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Risk Assessment & Management. Moreover, this course is ideal for: Professionals seeking advanced risk assessment and management skills. Executives aiming to enhance strategic decision-making through risk proficiency. Analysts and managers involved in risk evaluation across diverse sectors. Risk consultants aspiring to sharpen their expertise in risk analysis. Individuals pursuing a comprehensive understanding of enterprise and financial risk. Requirements There are no requirements needed to enrol into this Risk Assessment & Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Anatomy and Physiology course. Career path After finishing this Risk Assessment & Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Risk Assessment & Management are: Risk Manager - £45K to £70K/year Health and Safety Officer - £28K to £45K/year Financial Risk Analyst - £35K to £60K/year Technology Risk Consultant - £40K to £75K/year Enterprise Risk Manager - £50K to £85K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview of Leadership and Management The Leadership and Management course is the perfect opportunity for individuals looking to enhance their leadership skills and transform themselves into influential leaders and strategic thinkers. This comprehensive course provides valuable insights into management and leadership theories, team motivation, communication, and organizational excellence. By taking this course, you will gain the knowledge and expertise required to navigate the challenges of leading teams, driving organizational growth, and fostering a culture of excellence. With the ever-evolving corporate landscape, the need for strong leaders and managers has never been more critical. According to a recent survey by the Chartered Management Institute, over 75% of UK businesses consider strong leadership as a crucial factor in their success. Aspiring leaders and managers will learn how to master the art of communication and negotiation, harness the power of emotional intelligence, and effectively manage change. The Leadership and Management course equips you with a holistic toolkit to thrive in today's competitive business environment. Don't miss the chance to shape your future and join the ranks of successful leaders in your respective fields. Get a quick look at the course content: Demonstrate proficiency in UK payroll legislation and company settings. Effectively manage pension schemes and various pay elements. Confidently process monthly payrolls, handle pre-update reports, and update payroll records. Master e-submissions, year-end procedures, and historical data management. Navigate employee departures, manage final payroll runs, and generate comprehensive reports. This Leadership and Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Leadership and Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Leadership and Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Leadership and Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Leadership and Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Leadership and Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership Module 02 : Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills Module 05: Self Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour Module 06: Business Management Corporate Behaviour 00:16:00 Module 07: Meeting Management Module 07: Meeting Management 00:21:00 Module 08: Project Management Module 08: Project Management 00:23:00 Module 09: Risk Management Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building Module 10: Team Work Team Building 00:20:00 Module 11: Performance Management Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership Module 12: Critical Thinking Implications for Leadership 00:20:00 Assignment Assignment - Leadership and Management 00:00:00
Overview This comprehensive course on Ground Handling and Aviation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ground Handling and Aviation Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ground Handling and Aviation Management. It is available to all students, of all academic backgrounds. Requirements Our Ground Handling and Aviation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc Course Curriculum 21 sections • 21 lectures • 04:58:00 total length •Introduction to Aviation: 01:44:00 •Airside Markings, Designators, Lights: 00:08:00 •GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT'S FUNCTIONS ATC: 02:28:00 •PROCESS FLOW WORK CHART FOR GROUND SERVICES: 00:26:00 •Air Transport Safety and Security, Dangerous Goods: 00:20:00 •IMMIGRATION & CUSTOMS - DEPARTURE/ ARRIVAL FACILITIES AT THE AIRPORT: 00:20:00 •BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE: 00:12:00 •RAMP SERVICES/ EQUIPMENTS: 00:19:00 •Important Labels/ Signs/ Airport Codes/ Countries Capital: 00:11:00 •Aviation Management - Further Reading: 00:26:00 •Aviation law and Insurance: 03:20:00 •Ramp Rules and Regulations: 00:58:00 •Cabin/ Inflight Crew: 03:16:00 •Grooming: 01:04:00 •Effective communication Skills: 02:46:00 •Interview Skills: 01:24:00 •Understanding Body language: 01:02:00 •Customer Relationship Management- CRM: 03:20:00 •IATA Guidelines- Reconnecting the World during COVID: 01:48:00 •Airport Planning and Development Manual: 03:04:00 •Operation Control Center: 00:22:00
Give a compliment to your career and take it to the next level. This Hospitality Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Hospitality Management bundle will help you stay ahead of the pack. Throughout the Hospitality Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Hospitality Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Hospitality Management Bundle Consists of the following Premium courses: Restaurant Management Catering Management Food Hygiene, Health and Safety Diploma HACCP Training Food Labelling Regulations Training Concierge Food Allergen Awareness Time Management People Management Skills Level 3 Effective Communication Skills Enrol now in Hospitality Management to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Hospitality Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality Management bundle. Requirements This Hospitality Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Project Stakeholder Relationship Skills (On-Demand) This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle. What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations Summary and Next Steps
Overview This comprehensive course on Environment Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Environment Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Environment Management. It is available to all students, of all academic backgrounds. Requirements Our Environment Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 04:13:00 total length •Module 01: Environment and Ecology: 00:20:00 •Module 02: Environmental Issues: 00:26:00 •Module 03: Environmental Planning: 00:21:00 •Module 04: Environmental Management System: 00:31:00 •Module 05: Ecosystem Management: 00:28:00 •Module 06: Environmental Law and Policy: 00:23:00 •Module 07: Improving Environmental Performance: 00:24:00 •Module 08: Environmental Management Audit: 00:37:00 •Module 09: Situational Environmental Management: 00:26:00 •Module 10: Review and Performance: 00:17:00
24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)