Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM
Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Highlights of the Course Course Type: Online Learning Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about strategic management Understand the core competencies and principles of strategic management Explore the various areas of strategic management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert strategic planner Strategic Management Masterclass Course Master the skills you need to propel your career forward in strategic management. This course will equip you with the essential knowledge and skillset that will make you a confident strategic planner and take your career to the next level. This comprehensive Strategic course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this strategic course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective strategic management practice and equip you with the essential skills, confidence and competence to assist you in the strategic management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in strategic management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for strategic planner or for people who are aspiring to specialize in strategic management Enroll in this strategic course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive strategic course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this strategic management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This strategic course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This strategic course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This strategic course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: What is Strategic Management? What is Strategic Management? 00:04:00 Module 04: Strategy Statement Components What is a Strategy? 00:03:00 Module 03: What is a Strategy? Strategy Statement Components 00:13:00 Module 05: Strategic Management Process Strategic Management Process 00:02:00 Module 06: Components of the Process Components of the Process 00:14:00 Module 07: Strategy Formulation Strategy Formulation 00:08:00 Module 08: Types of Decisions Types of Decisions 00:01:00 Module 09: Qualities of a Strategic Leader Qualities of a Strategic Leader 00:04:00 Module 10: What is a Business Policy? What is a Business Policy? 00:03:00 Module 11: Structure of BCG Matrix Structure of BCG Matrix 00:06:00 Module 12: Factors of SWOT Analysis Factors of SWOT Analysis 00:09:00 Module 13: Porters 5 Forces Model Porters 5 Forces Model 00:06:00 Module 14: What is Corporate Governance? What is Corporate Governance? 00:02:00 Module 15: What is Business Ethics? What is Business Ethics? 00:05:00 Module 16: Core Competency Theory Core Competency Theory 00:08:00 Assessment Assessment -HR Management Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
What Will I Learn? Understand how projects work and be able to control your project process Deploy some of the main ways to avoid budget and schedule over-runs Define your project precisely, for your benefit and everyone else's Establish a clear scope, so you can combat the dreaded 'scope creep' Deal effectively with supporters, critics and bystanders Create time scales on getting the job done using milestone planning Be able to use the world's favourite project planning tool: the Gantt chart Achieve fair and effective allocation of project responsibilities Get the most from your team: motivation, collaboration and communication Predict problems and plan your responses Be able to assess which risks to deal with first Assess which risks to deal with first Apply all six strategies for action on risks available to use Stay in control when people change their minds Deliver your project on budget, on target, and on time Complete the three key tasks to finally close down your project Requirements You won't need any software or materials other than your preferred note-taking device (pen & paper, Evernote or OneNote, or anything in between. You can even use Udemy's built-in note-taking tools (which are private to you). If you have n experience of projects at all, that is absolutely fine. If you do have experience, bring it with you as you watch the videos. If you don't, bring your common sense. Description If you are new to project management, then this Project Management Certificate Course for Manager provides you all the fundamental information of project management that enables you to deliver a project on time, on a budget, and to requirement. Project management is an indispensable component of business life. In order to achieve benefit for both your career and your organization relies on good project management skills and abilities. This course confers you the practical tools, techniques and advice you need for managing a project efficiently. Understand project management fundamentals along with project definition and planning stages, project delivery stage and closure stage so that you get set up to succeed. What will I get? You will get over two and a half hours of high quality video - not just a PowerPoint with a voice over. It is based on Mike's best selling three-hour live seminar and contains over two and a half hours of video, and a wealth of additional templates for you to download and adapt to your work. These will help you to manage your projects practically, for greater control and more success. If you want to deliver your next project on time, on budget and to specification, you can't afford not to take this course. What people say about Mike's live seminar... 'This did what it said on the box - a great deal of practical ideas for planning and managing tasks, along with understanding of key principles for successful delivery' Andrea Duncan, PDP Co-ordinator - University of Northampton 'One of the best seminars I've attended in the last 17 years. Enjoyable practical and useful. I would highly recommend this course' Diane Massey - DSM Legal Solicitors 'If you've never had formal training in project management - you'll learn a huge amount about processes and the secrets to succeeding in your projects' Paul Foxall, Senior Project Officer - Sandwell MBC 'Excellent seminar. I have been on previous project management course. This one seemed very different and much better due to brilliant examples Mike gave.' Emma Oliver, Marketecture 'Excellent content, clearly delivered. Really enjoyed Mike's course and found it exceptionally useful.' Nick Osborn, Fenland RP Ltd 'Very useful. Many excellent strategies to help guide project managers.' Rob Simpson, Basis (Registration) Ltd 'A great overall introduction to project management. I learnt a lot and have a lot I can start to implement tomorrow!' Catherine Mendham, Content Consultants 'Very practical, very useful. Gives confidence in knowing what is important and what is not. Mike is a very engaging speaker.' Louisa Davison, Secret Agent Marketing 'An excellent introduction and a reminder of some of the fundamentals of project management.' Chris Price, Pulse PM Ltd Dr Mike Clayton Mike is on of the UK's leading project delivery experts. He has many years experience of managing projects and integrating change in many companies of varying sizes. Mike has had key roles in managing multi-million pound projects for Vodafone, General Motors, BAA and Transport for London. Organisations of all sizes have benefited from his skills in integrating complex change. You will get real results as his highly practical approach simplifies complex ideas. Mike also has over 20 years' experience of training project managers, throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on project management topics: How to Manage a Great Project On budget. On target. On time. (Pearson, 2014) The Influence Agenda A systematic approach to aligning stakeholders in times of change (Palgrave Macmillan, 2014) Brilliant Project Leader What the best project leaders know, do and say to get results, every time (Pearson, 2012) Risk Happens! Managing risk and avoiding failure in business projects (Marshall Cavendish, 2011) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you a real sense of understanding and being in control of your project, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to gain control of your projects straight away. Who is the target audience? new and want-to-be project managers project managers who have had no formal training and who want to start to formalise what you have learned on the job beginners and also for intermediates with a few projects under your belt managers and professionals who are starting to need to deliver projects as a part of your day-to-day responsibilities This course will give you a great legup if you need to get involved in your first project... in any capacity Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Project Management Fundamentals: Know the Principles and Get it Right What is a Project? FREE 00:04:00 The Four Stage Project Lifecycle 00:08:00 Project Stages and Boundaries 00:08:00 One Reason why Projects go Wrong 00:05:00 Terminology used in the Project Stages 00:05:00 More on Project Gateways / Stage Gates 00:02:00 Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives 00:10:00 Understanding Project Scope 00:06:00 Dealing with Scope Creep FREE 00:06:00 Project Definition: Summary 00:03:00 Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan 00:05:00 The Stakeholder Engagement Process 00:04:00 Stakeholder Analysis 00:06:00 Milestones are your Best Friends 00:08:00 The Work Breakdown Structure 00:08:00 The Gantt Chart 00:06:00 Tools for Creating a Gantt Chart 00:04:00 The Linear Responsibility Chart (LRC) aka The RACI Chart 00:09:00 The Risk Management Process FREE 00:04:00 Risk Analysis 00:08:00 The Six Strategies for Managing Risks 00:09:00 The Risk Register (or Risk Log) 00:06:00 Project Delivery Stage: Don't you Love it When a Plan Comes Together! The Four Essentials of Leading your Team 00:07:00 Project Delivery - The Three Key Cycles 00:12:00 Project Closure Stage: Deep Sigh - You're Nearly Done Closing your Project in an Orderly Manner 00:08:00 Closing Words 00:01:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about performance management Understand the core competencies and principles of performance management Explore the various areas of performance management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or team leader or HR manager or recruitment consultant Performance Management System Training Program Course Master the skills you need to propel your career forward in performance management. This course will equip you with the essential knowledge and skillset that will make you a confident manager or team leader or HR manager or recruitment consultant and take your career to the next level. This comprehensive performance management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this performance management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective performance management practice and equip you with the essential skills, confidence and competence to assist you in the performance management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in performance management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or team leader or HR manager or recruitment consultant or for people who are aspiring to specialise in performance management. Enrol in this performance management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive performance management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this performance management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This performance management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This performance management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Overview Performance Management System 00:07:00 Goal Setting and Key Result Areas (KRAs) Goal Setting 00:12:00 Setting up KRAs For Key Roles 00:08:00 How to Share KRAs With The Team Member (Employee) 00:03:00 How to Conduct a Data And Evidence Based Objective Performance Review 00:08:00 Providing Effective Feedback 00:09:00 Action Planning 00:07:00 Conducting a Practice Review 00:04:00 Supplementary Resources Supplementary Resources - Designing a Performance Management System 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
The innovative Work Area Optimisation and Management has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Work Area Optimisation and Management has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Work Area Optimisation and Management course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The Work Area Optimisation and Management is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Work Area Optimisation and Management consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Work Area Optimisation and Management has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Work Area Optimisation and Management course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Work Area Optimisation and Management has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.
Overview This comprehensive course on Attention Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Attention Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Attention Management. It is available to all students, of all academic backgrounds. Requirements Our Attention Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 03:21:00 total length •Module One - Getting Started: 00:30:00 •Module Two - Introduction to Attention Management: 00:08:00 •Module Three - Types of Attention: 00:13:00 •Module Four - Strategies for Goal Setting: 00:10:00 •Module Five - Meditation: 00:15:00 •Module Six - Training Your Attention: 00:45:00 •Module Seven - Attention Zones Model: 00:15:00 •Module Eight - SMART Goals: 00:09:00 •Module Nine - Keeping Yourself Focused: 00:13:00 •Module Ten - Procrastination: 00:15:00 •Module Eleven - Prioritizing Your Time: 00:18:00 •Module Twelve - Wrapping Up: 00:10:00 •Attention Management- Activities: 00:00:00
Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access